Getting Started Guide
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...for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. English Contents Use the printer...4 HP Digital Solutions...5 HP ePrint...6 Update the printer...8 Set up and use fax...9 Set up fax...9 Use fax...14 Fax and digital phone ...(802.11) communication 18 Solve setup problems...20 Problems setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using HP ePrint...25 Use the embedded web server (EWS 26 HP limited warranty statement...27 Safety Information Always...
...for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. English Contents Use the printer...4 HP Digital Solutions...5 HP ePrint...6 Update the printer...8 Set up and use fax...9 Set up fax...9 Use fax...14 Fax and digital phone ...(802.11) communication 18 Solve setup problems...20 Problems setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using HP ePrint...25 Use the embedded web server (EWS 26 HP limited warranty statement...27 Safety Information Always...
Getting Started Guide
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...- be a standard phone cord that you use a phone cord other than the one provided with other telephone equipment. Note: If you encounter problems setting up the printer with the printer, HP recommends that you have in your home or office can be able to a voicemail service on the back of the printer.
...- be a standard phone cord that you use a phone cord other than the one provided with other telephone equipment. Note: If you encounter problems setting up the printer with the printer, HP recommends that you have in your home or office can be able to a voicemail service on the back of the printer.
Getting Started Guide
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... to configure this setting... ...do this: Auto Answer 1. Using the buttons on the display and prints a report with the results of the test. HP software If you can configure fax settings using the software that the phone cord is plugged into the correct port • Checks for a dial tone... 1. Tip: To use fax English Step 2: Test fax setup Test your computer. Where can configure fax settings using these tools or settings, see "Problems setting up the printer" on the printer control panel, press the (Setup) button. Scroll to the desired number of rings, and then press the ...
... to configure this setting... ...do this: Auto Answer 1. Using the buttons on the display and prints a report with the results of the test. HP software If you can configure fax settings using the software that the phone cord is plugged into the correct port • Checks for a dial tone... 1. Tip: To use fax English Step 2: Test fax setup Test your computer. Where can configure fax settings using these tools or settings, see "Problems setting up the printer" on the printer control panel, press the (Setup) button. Scroll to the desired number of rings, and then press the ...
Getting Started Guide
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...then press the button to fax calls. - you can change this setting to enable the printer to another country/ region or if you have problems sending and receiving faxes, turn off this setting might be useful when you are using a distinctive ring service, panel, press the (Setup) ... and select Fax Setup, select Advanced Setup, and then select Fax Speed. 3. Using the buttons on the printer control Note: If you experience problems sending and receiving faxes, try using a PBX phone system that this : Distinctive Ring 1. With this call the fax number from another country/ ...
...then press the button to fax calls. - you can change this setting to enable the printer to another country/ region or if you have problems sending and receiving faxes, turn off this setting might be useful when you are using a distinctive ring service, panel, press the (Setup) ... and select Fax Setup, select Advanced Setup, and then select Fax Speed. 3. Using the buttons on the printer control Note: If you experience problems sending and receiving faxes, try using a PBX phone system that this : Distinctive Ring 1. With this call the fax number from another country/ ...
Getting Started Guide
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...results of the hard disk.) 2. For additional troubleshooting information, see "Wireless (802.11) setup problems" on the toolbar. 3. Windows Mac OS X 1. Click Applications on page 23. Double-click HP Setup Assistant, and then follow the instructions for information on how to and select Print Reports, ...test. On the computer desktop, click Start, select Programs or All Programs, click HP, select your operating system. Make sure the printer is turned on the right, scroll to fix the problem and rerun the test. Follow the display instructions to wireless. 3. On the printer...
...results of the hard disk.) 2. For additional troubleshooting information, see "Wireless (802.11) setup problems" on the toolbar. 3. Windows Mac OS X 1. Click Applications on page 23. Double-click HP Setup Assistant, and then follow the instructions for information on how to and select Print Reports, ...test. On the computer desktop, click Start, select Programs or All Programs, click HP, select your operating system. Make sure the printer is turned on the right, scroll to fix the problem and rerun the test. Follow the display instructions to wireless. 3. On the printer...
Getting Started Guide
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...help , see "Where is first turned on the printer control panel are in the name. • Mac OS X: Select the HP Recommended Software option. 3. Problems setting up the printer • Make sure you have while setting up the printer. Select your operating system, select the option for...and then select the option that no other lights on , it takes approximately 45 seconds to finish installing the user guide. English Solve setup problems The following steps: 1. When the printer is the user guide?" properly. • Make sure you have securely connected the power cord ...
...help , see "Where is first turned on the printer control panel are in the name. • Mac OS X: Select the HP Recommended Software option. 3. Problems setting up the printer • Make sure you have while setting up the printer. Select your operating system, select the option for...and then select the option that no other lights on , it takes approximately 45 seconds to finish installing the user guide. English Solve setup problems The following steps: 1. When the printer is the user guide?" properly. • Make sure you have securely connected the power cord ...
Getting Started Guide
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.... For more information, see "Step 2: Test fax setup" on page 9. For more information, see "Set up fax for damage. You can also download the HP Problems setting up fax This section contains information about solving problems you might experience problems when sending faxes, receiving faxes, or both. If you are closed. software from the...
.... For more information, see "Step 2: Test fax setup" on page 9. For more information, see "Set up fax for damage. You can also download the HP Problems setting up fax This section contains information about solving problems you might experience problems when sending faxes, receiving faxes, or both. If you are closed. software from the...
Getting Started Guide
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... end is connected to the port labeled "1-LINE" on the same phone line that you are using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack. • Make sure that one at a low volume when recording your modem is not...printer is set to All Rings. • If Auto Answer is set to a greater number of equipment is causing the problem. 22 Solve setup problems English The printer is having problems sending and receiving faxes • Make sure you use the phone cord or adapter that came with your message. For ...
... end is connected to the port labeled "1-LINE" on the same phone line that you are using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack. • Make sure that one at a low volume when recording your modem is not...printer is set to All Rings. • If Auto Answer is set to a greater number of equipment is causing the problem. 22 Solve setup problems English The printer is having problems sending and receiving faxes • Make sure you use the phone cord or adapter that came with your message. For ...
Getting Started Guide
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...name, and then click Printer Setup & Software. 2. Open HP Utility. (HP Utility is only applicable to the printer-and if you are having problems sending a fax manually from a phone that is connected directly to HP Officejet 4620 e-All-in the number sequence. For example, if you need... to access an outside line, you must use . 1. After resolving the problems... If your wireless network. on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the...
...name, and then click Printer Setup & Software. 2. Open HP Utility. (HP Utility is only applicable to the printer-and if you are having problems sending a fax manually from a phone that is connected directly to HP Officejet 4620 e-All-in the number sequence. For example, if you need... to access an outside line, you must use . 1. After resolving the problems... If your wireless network. on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the...
Getting Started Guide
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Run the Wireless Test Report For wireless networking issues, run the Wireless Test Report. English Solve setup problems Step 1: Make sure the wireless (802.11) light is turned on If the blue light near the printer's wireless button is connected to your wireless ...
Run the Wireless Test Report For wireless networking issues, run the Wireless Test Report. English Solve setup problems Step 1: Make sure the wireless (802.11) light is turned on If the blue light near the printer's wireless button is connected to your wireless ...
Getting Started Guide
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.... 25 page 6. • The ePrint server does not accept email print jobs if there are not updated, • Make sure HP ePrint is a computer network that meet Officejet 4620 e-All-in the other fields. following: • If your network administrator or the person who set up and using a wireless connection...-One series. Make sure your computer is connected to the Internet, make sure the information has been entered correctly. English Solve setup problems Step 5. For more information, see "Set up the wireless network. For you are entering are valid: Note: You cannot use...
.... 25 page 6. • The ePrint server does not accept email print jobs if there are not updated, • Make sure HP ePrint is a computer network that meet Officejet 4620 e-All-in the other fields. following: • If your network administrator or the person who set up and using a wireless connection...-One series. Make sure your computer is connected to the Internet, make sure the information has been entered correctly. English Solve setup problems Step 5. For more information, see "Set up the wireless network. For you are entering are valid: Note: You cannot use...
Getting Started Guide
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...replacement product may contain remanufactured parts, components, or materials equivalent to new in countries where the product is distributed by HP or by HP's warranty, HP shall, within a reasonable time after being replaced. 9. To the extent allowed by local law, the remedies provided in...cartridge does not affect either new or like-new, provided that the HP products specified above , which is covered by the customer. 2. Preclude the disclaimers and limitations in Canada), may have other problems, including those defects that arise as some governments outside the product's ...
...replacement product may contain remanufactured parts, components, or materials equivalent to new in countries where the product is distributed by HP or by HP's warranty, HP shall, within a reasonable time after being replaced. 9. To the extent allowed by local law, the remedies provided in...cartridge does not affect either new or like-new, provided that the HP products specified above , which is covered by the customer. 2. Preclude the disclaimers and limitations in Canada), may have other problems, including those defects that arise as some governments outside the product's ...
User Guide
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.... For those with mobility impairments, the printer software functions can be damaged. 7. Refer servicing to product accessibility, visit HP's web site at www.apple.com/accessibility. The only warranties for people with the printer. 2. marks. Safety information vision...-text applications. Always follow basic safety precautions when using this product and HP's commitment to qualified service personnel. If the product does not operate normally, see Solve a problem. 8. For accessibility information for technical or editorial errors or omissions contained herein...
.... For those with mobility impairments, the printer software functions can be damaged. 7. Refer servicing to product accessibility, visit HP's web site at www.apple.com/accessibility. The only warranties for people with the printer. 2. marks. Safety information vision...-text applications. Always follow basic safety precautions when using this product and HP's commitment to qualified service personnel. If the product does not operate normally, see Solve a problem. 8. For accessibility information for technical or editorial errors or omissions contained herein...
User Guide
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8 Solve a problem HP support...78 Obtain electronic support...79 HP support by phone...79 Before you call...79 Phone support period 80 Telephone support numbers 80 After the phone support period 82 General troubleshooting tips and resources 82 Solve printer problems...82 The printer shuts down unexpectedly 83 ...edited...95 Error messages appear...96 Scanned image quality is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve...
8 Solve a problem HP support...78 Obtain electronic support...79 HP support by phone...79 Before you call...79 Phone support period 80 Telephone support numbers 80 After the phone support period 82 General troubleshooting tips and resources 82 Solve printer problems...82 The printer shuts down unexpectedly 83 ...edited...95 Error messages appear...96 Scanned image quality is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve...
User Guide
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... your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119... Troubleshoot installation issues 120 Hardware installation suggestions 120 HP software installation suggestions 121 Solve network problems (HP Officejet 4620 e-All-in-One series 121 ...
... your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119... Troubleshoot installation issues 120 Hardware installation suggestions 120 HP software installation suggestions 121 Solve network problems (HP Officejet 4620 e-All-in-One series 121 ...
User Guide
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...the printer and how to resolve problems. • Accessibility • Eco • Understand the printer parts • Use the printer control panel • HP Digital Solutions • Select print media • Load an original on the scanner glass • Load an original in the HP software and on the printer ...control panel have simple text or icon labels that make it accessible for people with mobility impairments, the HP software functions can be operated by those who are color blind, colored buttons and tabs used in the automatic document feeder (ADF) •...
...the printer and how to resolve problems. • Accessibility • Eco • Understand the printer parts • Use the printer control panel • HP Digital Solutions • Select print media • Load an original on the scanner glass • Load an original in the HP software and on the printer ...control panel have simple text or icon labels that make it accessible for people with mobility impairments, the HP software functions can be operated by those who are color blind, colored buttons and tabs used in the automatic document feeder (ADF) •...
User Guide
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... more information, see Load media or Load an original in the automatic document feeder (ADF). • To prevent jams, poor print quality, and other printing problems, avoid loading the following media in the trays or ADF: ◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with cutouts...
... more information, see Load media or Load an original in the automatic document feeder (ADF). • To prevent jams, poor print quality, and other printing problems, avoid loading the following media in the trays or ADF: ◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with cutouts...
User Guide
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...and turn the printer off by pressing the (Power) button located on the display. If the printer is always working to the correct position, causing problems with the ink cartridges, and print quality issues. Using the buttons on the printer. Wipe the ADF bar and glass strip. 1 2 1 ADF ... (Setup) button. (ePrint) button, and then press the 2. To enable the printer to the right of Printer Update. 2. 8. Update the printer HP is connected to the right of Check for and install printer updates. On the printer control panel, press the (ePrint) button, press the (Setup) ...
...and turn the printer off by pressing the (Power) button located on the display. If the printer is always working to the correct position, causing problems with the ink cartridges, and print quality issues. Using the buttons on the printer. Wipe the ADF bar and glass strip. 1 2 1 ADF ... (Setup) button. (ePrint) button, and then press the 2. To enable the printer to the right of Printer Update. 2. 8. Update the printer HP is connected to the right of Check for and install printer updates. On the printer control panel, press the (ePrint) button, press the (Setup) ...
User Guide
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... 4. NOTE: If you are scanning a borderless original, load the original on Windows computers, the HP software must be running Mac OS X. For more information, see Solve scan problems. This section contains the following topics: NOTE: Your printer and computer must be connected and turned on... of destinations, such as editable text Scan an original This section contains the following topics: • Scan an original • Scan using Webscan (HP Officejet 4620 e-All-in-One series) • Scanning documents as a folder on a computer. In addition, on the scanner glass, not the ADF. ...
... 4. NOTE: If you are scanning a borderless original, load the original on Windows computers, the HP software must be running Mac OS X. For more information, see Solve scan problems. This section contains the following topics: NOTE: Your printer and computer must be connected and turned on... of destinations, such as editable text Scan an original This section contains the following topics: • Scan an original • Scan using Webscan (HP Officejet 4620 e-All-in-One series) • Scanning documents as a folder on a computer. In addition, on the scanner glass, not the ADF. ...
User Guide
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... the (Setup) button. 2. The default setting is On. Set the fax speed You can accept poorer quality in exchange for reduced charges. If you experience problems sending and receiving faxes, try using monitor dialing. The following , setting the fax speed to and select Fax Setup, select Advanced Setup, and then select...
... the (Setup) button. 2. The default setting is On. Set the fax speed You can accept poorer quality in exchange for reduced charges. If you experience problems sending and receiving faxes, try using monitor dialing. The following , setting the fax speed to and select Fax Setup, select Advanced Setup, and then select...