User Guide
Page 8
... noises 83 Alignment fails...83 The printer is not responding (nothing prints 83 The printer prints slowly...84 Blank or partial page printed 85 Something on the page is missing or incorrect 85 Placement of the text or graphics is wrong 86 Print quality troubleshooting...87 Solve paper-feed problems...89 Solve copy problems...91...96 Scanned image quality is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve problems using...
... noises 83 Alignment fails...83 The printer is not responding (nothing prints 83 The printer prints slowly...84 Blank or partial page printed 85 Something on the page is missing or incorrect 85 Placement of the text or graphics is wrong 86 Print quality troubleshooting...87 Solve paper-feed problems...89 Solve copy problems...91...96 Scanned image quality is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve problems using...
User Guide
Page 86
...power cord and other cables are working, and are removed. • The printer is not responding (nothing prints) • The printer prints slowly • Blank or partial page printed 82 Solve a problem Chapter 8 After the phone support period After the phone support period, help is available... from the HP support web site, www.hp.com/ go / customercare. For voltage requirements, see Clear jams. • For...
...power cord and other cables are working, and are removed. • The printer is not responding (nothing prints) • The printer prints slowly • Blank or partial page printed 82 Solve a problem Chapter 8 After the phone support period After the phone support period, help is available... from the HP support web site, www.hp.com/ go / customercare. For voltage requirements, see Clear jams. • For...
User Guide
Page 89
... Solve paper-feed problems. There is no blank page. The printhead may need to help you select the correct print quality settings in the tray. Always turn the printer off incorrectly. Go to make sure there is a blank page in the first place. Solution 3: Contact HP support Solution: Contact HP support for the media loaded in the...
... Solve paper-feed problems. There is no blank page. The printhead may need to help you select the correct print quality settings in the tray. Always turn the printer off incorrectly. Go to make sure there is a blank page in the first place. Solution 3: Contact HP support Solution: Contact HP support for the media loaded in the...
User Guide
Page 95
Check the control panel display for information about HP support. • No copy came out • Copies are blank • Size is reduced • Copy quality is poor • The printer prints half a page, then ejects the paper • Paper mismatch No copy came out • Check the power Make sure that the originals have...
Check the control panel display for information about HP support. • No copy came out • Copies are blank • Size is reduced • Copy quality is poor • The printer prints half a page, then ejects the paper • Paper mismatch No copy came out • Check the power Make sure that the originals have...
User Guide
Page 101
... scanned image shows blots, lines, vertical white stripes, or other defects ◦ If the scanner glass is placed correctly. See the HP printer software Help for cleaning instructions. ◦ The defects might need to scan rather than the ADF. ◦ Place the media correctly...printed on colored paper. • Unwanted lines, black dots or streaks ◦ Ink, glue, correction fluid, or an unwanted substance might be on the original and are correct. • Size is placed incorrectly on your originals. ◦ Clean the scanner glass. Scan defects are apparent • Blank pages...
... scanned image shows blots, lines, vertical white stripes, or other defects ◦ If the scanner glass is placed correctly. See the HP printer software Help for cleaning instructions. ◦ The defects might need to scan rather than the ADF. ◦ Place the media correctly...printed on colored paper. • Unwanted lines, black dots or streaks ◦ Ink, glue, correction fluid, or an unwanted substance might be on the original and are correct. • Size is placed incorrectly on your originals. ◦ Clean the scanner glass. Scan defects are apparent • Blank pages...
User Guide
Page 220
... troubleshoot 91 copy settings copy 43 correct port test, fax 100 customer support electronic 79 cut-off pages, troubleshoot 86 D dark images, troubleshoot copies 92 scans 97 default settings copy 43 diagnostic page 89, 128 dial tone test, failure 102 dial type, setting 62 dial-up modem shared with ...sizes supported 143 automatic fax reduction 53 B backup fax 51 baud rate 63 black and white pages copy 42 fax 44 black dots or streaks, troubleshoot copies 92 scan 97 blank pages, troubleshoot copy 91 print 85 scan 97 blocked fax numbers set up 54 broadcast faxing send 48 buttons, control panel...
... troubleshoot 91 copy settings copy 43 correct port test, fax 100 customer support electronic 79 cut-off pages, troubleshoot 86 D dark images, troubleshoot copies 92 scans 97 default settings copy 43 diagnostic page 89, 128 dial tone test, failure 102 dial type, setting 62 dial-up modem shared with ...sizes supported 143 automatic fax reduction 53 B backup fax 51 baud rate 63 black and white pages copy 42 fax 44 black dots or streaks, troubleshoot copies 92 scan 97 blank pages, troubleshoot copy 91 print 85 scan 97 blocked fax numbers set up 54 broadcast faxing send 48 buttons, control panel...
User Guide
Page 224
... 182 voice mail and computer modem (parallel phone systems) 195 size scans, troubleshoot 97 troubleshoot copy 91 skew, troubleshoot copy 92 print 90 scan 96 software OCR 39 warranty 139 Webscan 38 sound pressure 148 specifications acoustic emissions 148 electrical 148 media 143 network protocols 142... 143 media types and weights supported 144 paper guides illustration 11 troubleshoot feeding 90 troubleshoot answering machines 110 blank pages printed 85 copy 91 copy quality 92 cut-off pages, incorrect text or graphics placement 86 embedded web server 119 fax 98 fax dial tone test failed 102...
... 182 voice mail and computer modem (parallel phone systems) 195 size scans, troubleshoot 97 troubleshoot copy 91 skew, troubleshoot copy 92 print 90 scan 96 software OCR 39 warranty 139 Webscan 38 sound pressure 148 specifications acoustic emissions 148 electrical 148 media 143 network protocols 142... 143 media types and weights supported 144 paper guides illustration 11 troubleshoot feeding 90 troubleshoot answering machines 110 blank pages printed 85 copy 91 copy quality 92 cut-off pages, incorrect text or graphics placement 86 embedded web server 119 fax 98 fax dial tone test failed 102...