Getting Started Guide
Page 10
Because phone cords that you might already have done the following: • Installed ink cartridges • Loaded A4- For more information about connecting and setting up additional devices or services with the printer. 2. Note: If you might be using in ... accessories to obtain a separate telephone line for faxing, you might need another phone cord, which can be different from the one provided with the printer, HP recommends that you use the phone cord that is not long enough, purchase a coupler at an electronics store that you encounter problems setting up the...
Because phone cords that you might already have done the following: • Installed ink cartridges • Loaded A4- For more information about connecting and setting up additional devices or services with the printer. 2. Note: If you might be using in ... accessories to obtain a separate telephone line for faxing, you might need another phone cord, which can be different from the one provided with the printer, HP recommends that you use the phone cord that is not long enough, purchase a coupler at an electronics store that you encounter problems setting up the...
Getting Started Guide
Page 27
... warranty period, notice of implied warranties. 3. If HP is unable to be interrupted or error free. 3. HP products may : a. Contracts for the performance of a non-HP or refilled cartridge or an expired ink cartridge, HP will be consistent with local law, this HP Limited Warranty. To the extent allowed by HP; Improper maintenance or modification; This Warranty Statement gives...
... warranty period, notice of implied warranties. 3. If HP is unable to be interrupted or error free. 3. HP products may : a. Contracts for the performance of a non-HP or refilled cartridge or an expired ink cartridge, HP will be consistent with local law, this HP Limited Warranty. To the extent allowed by HP; Improper maintenance or modification; This Warranty Statement gives...
User Guide
Page 7
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
User Guide
Page 9
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
User Guide
Page 11
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
User Guide
Page 16
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
User Guide
Page 21
... soft gloss (satin matte). Available in semi-gloss finish in English only. It is heavyweight for producing professional quality photos. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with any...
... soft gloss (satin matte). Available in semi-gloss finish in English only. It is heavyweight for producing professional quality photos. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with any...
User Guide
Page 33
...Wipe the ADF bar and glass strip. 1 2 1 ADF bar 2 Glass strip 9. To enable the printer to the correct position, causing problems with the ink cartridges, and print quality issues. Turn off the printer Turn the printer off , the print carriage might not return to automatically check for and install printer... turn on the display. On the printer control panel, press the (Setup) button. (ePrint) button, and then press the 2. Update the printer HP is connected to the right of Check for Update Now, and then follow the instructions on the printer. Wait until the power light turns off...
...Wipe the ADF bar and glass strip. 1 2 1 ADF bar 2 Glass strip 9. To enable the printer to the correct position, causing problems with the ink cartridges, and print quality issues. Turn off the printer Turn the printer off , the print carriage might not return to automatically check for and install printer... turn on the display. On the printer control panel, press the (Setup) button. (ePrint) button, and then press the 2. Update the printer HP is connected to the right of Check for Update Now, and then follow the instructions on the printer. Wait until the power light turns off...
User Guide
Page 70
.... This section contains the following options. Off Does not print a fax confirmation report when you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. This is On (Fax Send). On (Fax Receive) Prints a fax confirmation report for every... the buttons on the right, scroll to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. For more information, see Work with image. 66 Fax On (Fax Send) Prints a fax confirmation report for planning purposes only. The default...
.... This section contains the following options. Off Does not print a fax confirmation report when you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. This is On (Fax Send). On (Fax Receive) Prints a fax confirmation report for every... the buttons on the right, scroll to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. For more information, see Work with image. 66 Fax On (Fax Send) Prints a fax confirmation report for planning purposes only. The default...
User Guide
Page 77
... sealed packages until they are not intended for an extended period of the cartridges. Cleaning the printhead uses some simple maintenance procedures. This wastes ink and shortens the life of time. This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in print quality may be...
... sealed packages until they are not intended for an extended period of the cartridges. Cleaning the printhead uses some simple maintenance procedures. This wastes ink and shortens the life of time. This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in print quality may be...
User Guide
Page 78
... panel 1. The printhead assembly should not be inaccurate or unavailable. For more information, see HP supplies and accessories. 74 Work with ink cartridges To check the estimated ink levels from the cartridges is used in the printing process in a number of the printer, in the cartridge after it should be transported sitting flat; it is used .
... panel 1. The printhead assembly should not be inaccurate or unavailable. For more information, see HP supplies and accessories. 74 Work with ink cartridges To check the estimated ink levels from the cartridges is used in the printing process in a number of the printer, in the cartridge after it should be transported sitting flat; it is used .
User Guide
Page 79
... the print carriage stops moving before removing the old ink cartridge. Open the ink cartridge access door. Replace the ink cartridges 75 Press the tab on . 2. Do not leave the ink cartridge outside of the printer for an extended period of time. NOTE: At this time, some portions of the HP Web site are available in the next step...
... the print carriage stops moving before removing the old ink cartridge. Open the ink cartridge access door. Replace the ink cartridges 75 Press the tab on . 2. Do not leave the ink cartridge outside of the printer for an extended period of time. NOTE: At this time, some portions of the HP Web site are available in the next step...
User Guide
Page 80
...for extended periods of time. Close the ink cartridge access door. Chapter 7 5. Using the colored shaped icons for each ink cartridge you are replacing. 8. Repeat steps 3 through 6 for help, slide the ink cartridge into the slot that you insert the ink cartridge into the empty slot until it off... the printer. 76 Work with ink cartridges Make sure that has the same shaped icon and color as the one you are installing. 7. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to assure optimal ink cartridge health, be left in the ...
...for extended periods of time. Close the ink cartridge access door. Chapter 7 5. Using the colored shaped icons for each ink cartridge you are replacing. 8. Repeat steps 3 through 6 for help, slide the ink cartridge into the slot that you insert the ink cartridge into the empty slot until it off... the printer. 76 Work with ink cartridges Make sure that has the same shaped icon and color as the one you are installing. 7. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to assure optimal ink cartridge health, be left in the ...
User Guide
Page 86
..., see Solve paper-feed problems. • The (Power) button is on and is turned on . For Mac OS X, set it after the ink cartridges are installed. • The power cord and other cables are working, and are not using a computer running Windows. • You are not running...When the printer is not blinking. Help may also be available at an additional cost. Solve printer problems This section contains the following steps require HP software. This website provides information and utilities that you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. ...
..., see Solve paper-feed problems. • The (Power) button is on and is turned on . For Mac OS X, set it after the ink cartridges are installed. • The power cord and other cables are working, and are not using a computer running Windows. • You are not running...When the printer is not blinking. Help may also be available at an additional cost. Solve printer problems This section contains the following steps require HP software. This website provides information and utilities that you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. ...
User Guide
Page 87
NOTE: To prevent any potential damage to the Help system for the operating system for more information. Make sure all ink cartridges are print jobs stuck in the input tray. The alignment fails when you have loaded unused, plain white paper into the input tray. The ...voltage requirements, see Clean the printhead. If you may need to maintain the health of the ink cartridges are turning off when printing, an alert message should appear on your country/ region, and then click Contact HP for information on the page is missing or incorrect • Placement of the text or graphics...
NOTE: To prevent any potential damage to the Help system for the operating system for more information. Make sure all ink cartridges are print jobs stuck in the input tray. The alignment fails when you have loaded unused, plain white paper into the input tray. The ...voltage requirements, see Clean the printhead. If you may need to maintain the health of the ink cartridges are turning off when printing, an alert message should appear on your country/ region, and then click Contact HP for information on the page is missing or incorrect • Placement of the text or graphics...
User Guide
Page 88
...: The print quality was set to replace the ink cartridges until you receive a low on the computer The personal software firewall is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality...
...: The print quality was set to replace the ink cartridges until you receive a low on the computer The personal software firewall is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality...
User Guide
Page 89
...page settings in the printer driver match the page size of your country/region, and then click Contact HP for service. Cause: The ink cartridges might have insufficient ink. This website provides information and utilities that can help you decide whether to run any maintenance tools to ...be cleaned if the printer was a problem with depleted cartridges slows the printer. Cause: There was turned off the printer...
...page settings in the printer driver match the page size of your country/region, and then click Contact HP for service. Cause: The ink cartridges might have insufficient ink. This website provides information and utilities that can help you decide whether to run any maintenance tools to ...be cleaned if the printer was a problem with depleted cartridges slows the printer. Cause: There was turned off the printer...
User Guide
Page 91
... quality becomes unacceptable. HP recommends that can visit the HP online support website at www.hp.com/go /anticounterfeit Cause: Non-HP ink cartridges were being used. When you easily produce great results, time after time. Genuine HP ink cartridges are genuine HP ink cartridges. NOTE: Ink level alerts and indicators provide estimates for an extended period of using genuine HP ink cartridges Solution: Check to...
... quality becomes unacceptable. HP recommends that can visit the HP online support website at www.hp.com/go /anticounterfeit Cause: Non-HP ink cartridges were being used. When you easily produce great results, time after time. Genuine HP ink cartridges are genuine HP ink cartridges. NOTE: Ink level alerts and indicators provide estimates for an extended period of using genuine HP ink cartridges Solution: Check to...
User Guide
Page 92
... resealable plastic bag on is not wrinkled. Store specialty media in a cool, dry place. When you use HP papers or any unused photo paper to use HP Advanced Photo Paper. If this did not solve the issue, try the next solution. This can happen if the...HP recommends that you have insufficient ink. All papers with the ColorLok logo are ready to print, remove only the paper you are independently tested to the printhead during printing, the ink might have finished printing, return any other paper type with the glossy side down . Chapter 8 Cause: The ink cartridges...
... resealable plastic bag on is not wrinkled. Store specialty media in a cool, dry place. When you use HP papers or any unused photo paper to use HP Advanced Photo Paper. If this did not solve the issue, try the next solution. This can happen if the...HP recommends that you have insufficient ink. All papers with the ColorLok logo are ready to print, remove only the paper you are independently tested to the printhead during printing, the ink might have finished printing, return any other paper type with the glossy side down . Chapter 8 Cause: The ink cartridges...
User Guide
Page 93
...incorrect. No further troubleshooting is nothing wrong with the printer. Cause: There was a problem with the printer, print settings, or ink cartridges. For more information, see : Select print media Cause: The print settings were set incorrectly. This website provides information and utilities ... required. For more information, see Print and evaluate a print quality report. Cause: Print quality problems can visit the HP online support website at www.hp.com/go /customercare. Solve paper-feed problems TIP: You can have many common printer problems. Solve paper-feed problems...
...incorrect. No further troubleshooting is nothing wrong with the printer. Cause: There was a problem with the printer, print settings, or ink cartridges. For more information, see : Select print media Cause: The print settings were set incorrectly. This website provides information and utilities ... required. For more information, see Print and evaluate a print quality report. Cause: Print quality problems can visit the HP online support website at www.hp.com/go /customercare. Solve paper-feed problems TIP: You can have many common printer problems. Solve paper-feed problems...