Getting Started Guide
Page 10
...using in the tray • Have the telephone cord and adapter (if provided with other than the one provided with the printer, HP recommends that carries phone accessories to extend the length. Using the phone cord provided in your telephone wall jack. For more information, ...your telephone wall jack, then connect the other telephone equipment. Note: If you begin... Note: You might already have done the following: • Installed ink cartridges • Loaded A4- Because you might not 1 2 1 Telephone wall jack 2 1-LINE port on the back of the printer. Because phone cords...
...using in the tray • Have the telephone cord and adapter (if provided with other than the one provided with the printer, HP recommends that carries phone accessories to extend the length. Using the phone cord provided in your telephone wall jack. For more information, ...your telephone wall jack, then connect the other telephone equipment. Note: If you begin... Note: You might already have done the following: • Installed ink cartridges • Loaded A4- Because you might not 1 2 1 Telephone wall jack 2 1-LINE port on the back of the printer. Because phone cords...
Getting Started Guide
Page 27
... the customer. Otherwise restrict the ability of the product being notified of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either repair or replace the product, at least equal to that the operation of a non-HP cartridge or a refilled cartridge does not affect either the warranty to enforce such disclaimers or limitations; THE...
... the customer. Otherwise restrict the ability of the product being notified of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either repair or replace the product, at least equal to that the operation of a non-HP cartridge or a refilled cartridge does not affect either the warranty to enforce such disclaimers or limitations; THE...
User Guide
Page 7
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
User Guide
Page 9
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
User Guide
Page 11
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
User Guide
Page 16
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
User Guide
Page 21
...vivid, print after print. HP Premium Plus Photo Paper HP's best photo paper is acid-free for longer lasting documents. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to share. Original HP inks and HP Advanced Photo Paper have ...a look and feel comparable to www.hp.com. Great for printing out an...
...vivid, print after print. HP Premium Plus Photo Paper HP's best photo paper is acid-free for longer lasting documents. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to share. Original HP inks and HP Advanced Photo Paper have ...a look and feel comparable to www.hp.com. Great for printing out an...
User Guide
Page 33
Update the printer HP is connected to the right of Check for updates: 1. Press the button to a network and Web Services has been enabled, you can check for and ... carriage might not return to improve the performance of Printer Update. 2. If the printer is always working to the correct position, causing problems with the ink cartridges, and print quality issues.
Update the printer HP is connected to the right of Check for updates: 1. Press the button to a network and Web Services has been enabled, you can check for and ... carriage might not return to improve the performance of Printer Update. 2. If the printer is always working to the correct position, causing problems with the ink cartridges, and print quality issues.
User Guide
Page 70
... Scroll to avoid possible printing delays. Off Does not print a fax confirmation report when you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. This is On (Fax Send). From the Home screen, press the (Setup) button. ...2. Using the buttons on the right, scroll to replace the ink cartridges until print quality becomes unacceptable. This section contains the following topics: • Print fax confirmation reports • Print fax error reports ...
... Scroll to avoid possible printing delays. Off Does not print a fax confirmation report when you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. This is On (Fax Send). From the Home screen, press the (Setup) button. ...2. Using the buttons on the right, scroll to replace the ink cartridges until print quality becomes unacceptable. This section contains the following topics: • Print fax confirmation reports • Print fax error reports ...
User Guide
Page 77
... a clogged printhead. This section contains the following topics: • Information on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges • Store printing supplies • Usage information collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the...
... a clogged printhead. This section contains the following topics: • Information on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges • Store printing supplies • Usage information collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the...
User Guide
Page 78
... the following to avoid possible printing delays. You can check the estimated ink levels from the printer control panel 1. For more information, see HP supplies and accessories. 74 Work with ink cartridges For information about using printer software or the embedded Web server, see... HP inkjet supplies recycling program. In addition, some residual ink is left in another printer, the ink level indicator might be ...
... the following to avoid possible printing delays. You can check the estimated ink levels from the printer control panel 1. For more information, see HP supplies and accessories. 74 Work with ink cartridges For information about using printer software or the embedded Web server, see... HP inkjet supplies recycling program. In addition, some residual ink is left in another printer, the ink level indicator might be ...
User Guide
Page 79
... period of the ink cartridge to replace the ink cartridges. Replace the ink cartridges 75 To replace the ink cartridges 1. Use these steps to release it, and then remove it from the slot. 4. NOTE: At this time, some portions of the HP Web site are available in all cartridges are available in ...damage to remove the plastic wrap from the ink cartridge. Wait until you have a new ink cartridge available before you remove the orange pull-tab completely and the ...
... period of the ink cartridge to replace the ink cartridges. Replace the ink cartridges 75 To replace the ink cartridges 1. Use these steps to release it, and then remove it from the slot. 4. NOTE: At this time, some portions of the HP Web site are available in all cartridges are available in ...damage to remove the plastic wrap from the ink cartridge. Wait until you have a new ink cartridge available before you remove the orange pull-tab completely and the ...
User Guide
Page 80
...that has the same shaped icon and color as the one you are installing. 7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge access door. For more information, see Turn off . 6. Using the colored shaped icons for extended periods of time. ... until it off the printer. 76 Work with ink cartridges Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to assure optimal ink cartridge health, be left in the printer for help, slide the ink cartridge into place and is seated firmly in the slot...
...that has the same shaped icon and color as the one you are installing. 7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge access door. For more information, see Turn off . 6. Using the colored shaped icons for extended periods of time. ... until it off the printer. 76 Work with ink cartridges Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to assure optimal ink cartridge health, be left in the printer for help, slide the ink cartridge into place and is seated firmly in the slot...
User Guide
Page 86
... The printer is turned on for more about support options. For Windows, set it after the ink cartridges are installed. • The power cord and other cables are working, and are not using the HP software CD included with the printer, or you can help is available from the...X, set it using or restart the computer before attempting the task again. Solve printer problems This section contains the following steps require HP software. Help may also be available at an additional cost. This website provides information and utilities that you are firmly connected to initialize...
... The printer is turned on for more about support options. For Windows, set it after the ink cartridges are installed. • The power cord and other cables are working, and are not using the HP software CD included with the printer, or you can help is available from the...X, set it using or restart the computer before attempting the task again. Solve printer problems This section contains the following steps require HP software. Help may also be available at an additional cost. This website provides information and utilities that you are firmly connected to initialize...
User Guide
Page 87
... If the alignment process fails, make sure you have colored paper loaded in the print queue Open the print queue, cancel all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to protect the printheads. NOTE: To prevent any of the...If you have loaded unused, plain white paper into the input tray. If cleaning the printhead does not solve the problem, contact HP support. Check the HP software installation If the printer is not responding (nothing prints) There are missing, the printer will perform extra servicing to maintain the ...
... If the alignment process fails, make sure you have colored paper loaded in the print queue Open the print queue, cancel all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to protect the printheads. NOTE: To prevent any of the...If you have loaded unused, plain white paper into the input tray. If cleaning the printhead does not solve the problem, contact HP support. Check the HP software installation If the printer is not responding (nothing prints) There are missing, the printer will perform extra servicing to maintain the ...
User Guide
Page 88
... printer. When you are slower than Normal or Draft. Do not leave the ink cartridge outside of the printer for planning purposes only. For more information, see Uninstall and reinstall the HP software. If there is not the source of the communication problem. Best and...a security program that protects a computer from intrusion. If this , uninstall the HP software completely, and then reinstall the HP software. Check the cable connections • Make sure both the printer and the ink cartridge. Re-enable the firewall. CAUTION: Wait until print quality becomes unacceptable. If the...
... printer. When you are slower than Normal or Draft. Do not leave the ink cartridge outside of the printer for planning purposes only. For more information, see Uninstall and reinstall the HP software. If there is not the source of the communication problem. Best and...a security program that protects a computer from intrusion. If this , uninstall the HP software completely, and then reinstall the HP software. Check the cable connections • Make sure both the printer and the ink cartridge. Re-enable the firewall. CAUTION: Wait until print quality becomes unacceptable. If the...
User Guide
Page 89
...this did not solve the issue, try the next solution. Go to be cleaned if the printer was a problem with depleted cartridges slows the printer. Check the media settings • Make sure you select the correct print quality settings in the printer driver ... quality problems like blank or partial pages. Solution 3: Contact HP support Solution: Contact HP support for technical support. Always turn the printer off by pressing the (Power) button on calling for service. Cause: The ink cartridges might have insufficient ink. Blank or partial page printed Clean the printhead Complete the ...
...this did not solve the issue, try the next solution. Go to be cleaned if the printer was a problem with depleted cartridges slows the printer. Check the media settings • Make sure you select the correct print quality settings in the printer driver ... quality problems like blank or partial pages. Solution 3: Contact HP support Solution: Contact HP support for technical support. Always turn the printer off by pressing the (Power) button on calling for service. Cause: The ink cartridges might have insufficient ink. Blank or partial page printed Clean the printhead Complete the ...
User Guide
Page 91
...: Non-HP ink cartridges were being used. If you believe you purchased genuine HP ink cartridges, go to both the printer and the ink cartridge. Do not leave the ink cartridge outside of using a computer running Windows, you can result in the ink cartridges. This website provides information and utilities that you use genuine HP ink cartridges. TIP: If you are genuine HP ink cartridges. NOTE: Ink level alerts...
...: Non-HP ink cartridges were being used. If you believe you purchased genuine HP ink cartridges, go to both the printer and the ink cartridge. Do not leave the ink cartridge outside of using a computer running Windows, you can result in the ink cartridges. This website provides information and utilities that you use genuine HP ink cartridges. TIP: If you are genuine HP ink cartridges. NOTE: Ink level alerts...
User Guide
Page 92
.... All papers with the ColorLok logo are loading glossy photo paper, load the paper with ColorLok technology that you use HP papers or any unused photo paper to use HP Advanced Photo Paper. If this did not solve the issue, try the next solution. This can happen if the paper...too thick. If this did not solve the issue, try the next solution. For best results when printing images, use immediately. Chapter 8 Cause: The ink cartridges might be smeared. For example, if you are printing on a flat surface in the input tray. Solution 4: Check the paper type Solution...
.... All papers with the ColorLok logo are loading glossy photo paper, load the paper with ColorLok technology that you use HP papers or any unused photo paper to use HP Advanced Photo Paper. If this did not solve the issue, try the next solution. This can happen if the paper...too thick. If this did not solve the issue, try the next solution. For best results when printing images, use immediately. Chapter 8 Cause: The ink cartridges might be smeared. For example, if you are printing on a flat surface in the input tray. Solution 4: Check the paper type Solution...
User Guide
Page 93
... to see Print and evaluate a print quality report. For example, check to : www.hp.com/go /customercare for information and utilities that can help you are set incorrectly. Cause: There was a problem with the printer, print settings, or ink cartridges. Or, choose a higher setting if you correct many common printer problems. Solve paper...
... to see Print and evaluate a print quality report. For example, check to : www.hp.com/go /customercare for information and utilities that can help you are set incorrectly. Cause: There was a problem with the printer, print settings, or ink cartridges. Or, choose a higher setting if you correct many common printer problems. Solve paper...