Getting Started Guide
Page 19
.... 2. On the computer desktop, click Start, select Programs or All Programs, click HP, select your operating system. English Set up wireless (802.11) communication Step 2: Test the wireless connection To test the wireless connection and make sure it is turned on how to fix the problem and rerun ...the test. Click Applications on page 23. On the printer control panel, press the (Wireless) button. 3. Make sure the printer is working properly, complete the following steps: 1. If the test fails, review the report for your printer name, and then click ...
.... 2. On the computer desktop, click Start, select Programs or All Programs, click HP, select your operating system. English Set up wireless (802.11) communication Step 2: Test the wireless connection To test the wireless connection and make sure it is turned on how to fix the problem and rerun ...the test. Click Applications on page 23. On the printer control panel, press the (Wireless) button. 3. Make sure the printer is working properly, complete the following steps: 1. If the test fails, review the report for your printer name, and then click ...
User Guide
Page 9
... the wireless version of the printer is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620...
... the wireless version of the printer is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620...
User Guide
Page 82
..., follow these suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in-One series) • Configure your firewall software to work with the printer. 2. Visit the HP online support web site at www.hp.com/go/customercare. Call HP support. It is not operating correctly and these steps...
..., follow these suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in-One series) • Configure your firewall software to work with the printer. 2. Visit the HP online support web site at www.hp.com/go/customercare. Call HP support. It is not operating correctly and these steps...
User Guide
Page 115
..., see Update the printer. • Make sure HP ePrint is enabled on and working correctly. • Make sure the wireless network is functioning properly. Solve problems using HP ePrint and HP websites This section provides solutions to common problems using HP ePrint and HP websites. • Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series) • Solve problems...
..., see Update the printer. • Make sure HP ePrint is enabled on and working correctly. • Make sure the wireless network is functioning properly. Solve problems using HP ePrint and HP websites This section provides solutions to common problems using HP ePrint and HP websites. • Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series) • Solve problems...
User Guide
Page 119
... you can access the EWS, try using the printer (for wireless communication. Step 3: Check to see Understand the network configuration page (HP Officejet 4620 e-All-in -One series) 115 Run the Wireless Test Report using a proxy server in -One series). For ...Embedded web server (HP Officejet 4620 e-All-inOne series). On your firewall software to work with the firewall turned off any recommendations. For more information, see Configure your computer, open the EWS and use your network setup was successful. 3. Solve wireless problems (HP Officejet 4620 e-All-in -...
... you can access the EWS, try using the printer (for wireless communication. Step 3: Check to see Understand the network configuration page (HP Officejet 4620 e-All-in -One series) 115 Run the Wireless Test Report using a proxy server in -One series). For ...Embedded web server (HP Officejet 4620 e-All-inOne series). On your firewall software to work with the firewall turned off any recommendations. For more information, see Configure your computer, open the EWS and use your network setup was successful. 3. Solve wireless problems (HP Officejet 4620 e-All-in -...
User Guide
Page 120
...Click Start, click Control Panel, and then double-click Printers. 2. Try using it. For more information, see Configure your firewall software to work with your operating system: Windows 1. Step 4: Make sure the printer is paused or offline, preventing you from using the printer over the ...'s status, follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer is Paused, right-click the printer, and click Resume Printing. 4. If you have the HP software installed, you can use the printer, your computer are still unable to ...
...Click Start, click Control Panel, and then double-click Printers. 2. Try using it. For more information, see Configure your firewall software to work with your operating system: Windows 1. Step 4: Make sure the printer is paused or offline, preventing you from using the printer over the ...'s status, follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer is Paused, right-click the printer, and click Resume Printing. 4. If you have the HP software installed, you can use the printer, your computer are still unable to ...
User Guide
Page 123
Check the computer Make sure the computer that you are using a wireless connection. Check your web browser. You cannot use the EWS, the printer must be connected to a network. NOTE: To use the embedded web server if ..., the printer must be connected to a network using is turned on and working correctly. Solve printer management problems (HP Officejet 4620 eAll-in-One series) This section provides solutions to common problems that can visit the HP online support website at www.hp.com/go/customercare for information and utilities that involve managing the printer. For...
Check the computer Make sure the computer that you are using a wireless connection. Check your web browser. You cannot use the EWS, the printer must be connected to a network. NOTE: To use the embedded web server if ..., the printer must be connected to a network using is turned on and working correctly. Solve printer management problems (HP Officejet 4620 eAll-in-One series) This section provides solutions to common problems that can visit the HP online support website at www.hp.com/go/customercare for information and utilities that involve managing the printer. For...
User Guide
Page 124
...suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in the Applications folder at the command prompt (Windows): C:\Ping 123.123.123.123 Or In Network Utility (Mac OS X), click the Ping tab, type the 123.123.123.123 in good working order. ... right, scroll to a working power outlet. 120 Solve a problem If a time-out response appears, the IP address is blinking, check for information about HP support. TIP: You can help , see HP support for messages on the printer control panel. Press the (Wireless) button, and then,...
...suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in the Applications folder at the command prompt (Windows): C:\Ping 123.123.123.123 Or In Network Utility (Mac OS X), click the Ping tab, type the 123.123.123.123 in good working order. ... right, scroll to a working power outlet. 120 Solve a problem If a time-out response appears, the IP address is blinking, check for information about HP support. TIP: You can help , see HP support for messages on the printer control panel. Press the (Wireless) button, and then,...
User Guide
Page 212
...a USB cable, has been disconnected. • If the printer is low on . • Make sure the power cord and other cables are working and are listed in the message as a paper jam), the printer saves incoming faxes to memory until the problem is resolved. 208 Errors (Windows) ...However, the printer's memory might fill up with the printer. For more information, see www.hp.com/go/inkusage. Low on ink The ink cartridge identified in the message is connected to a wireless network, the wireless connection has been broken. To solve this problem, try the following solutions: • Make...
...a USB cable, has been disconnected. • If the printer is low on . • Make sure the power cord and other cables are working and are listed in the message as a paper jam), the printer saves incoming faxes to memory until the problem is resolved. 208 Errors (Windows) ...However, the printer's memory might fill up with the printer. For more information, see www.hp.com/go/inkusage. Low on ink The ink cartridge identified in the message is connected to a wireless network, the wireless connection has been broken. To solve this problem, try the following solutions: • Make...