Getting Started Guide
Page 6
...www.eprintcenter.com). 6 No additional drivers or software are sent, the installation program will prompt you to the Internet, enter these web features if the printer is only supported by HP Officejet 4620 e-All-in-One series. Follow the instructions for HP ePrint. While connected, the computer... you to print to install successfully on your HP ePrint-enabled printer anywhere you have already installed the HP printer software, see the user guide for and install product updates. • If your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and...
...www.eprintcenter.com). 6 No additional drivers or software are sent, the installation program will prompt you to the Internet, enter these web features if the printer is only supported by HP Officejet 4620 e-All-in-One series. Follow the instructions for HP ePrint. While connected, the computer... you to print to install successfully on your HP ePrint-enabled printer anywhere you have already installed the HP printer software, see the user guide for and install product updates. • If your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and...
Getting Started Guide
Page 20
.... From this website, search for your computer. Problems setting up the printer. When the printer is first turned on your operating system: • Windows: Select the option with "Help" in the printer. • Make sure that any cords and cables that the power source is the user guide?" Tip: ... the tray and that the paper is on the printer control panel are • Make sure you cannot find the HP software CD or if your operating system, select the option for driver downloads, and then select the option that no other lights on and not How do I install the user guide...
.... From this website, search for your computer. Problems setting up the printer. When the printer is first turned on your operating system: • Windows: Select the option with "Help" in the printer. • Make sure that any cords and cables that the power source is the user guide?" Tip: ... the tray and that the paper is on the printer control panel are • Make sure you cannot find the HP software CD or if your operating system, select the option for driver downloads, and then select the option that no other lights on and not How do I install the user guide...
Getting Started Guide
Page 21
... are specifying the correct drive and are closed. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that the USB drivers have run the fax text but are having problems setting up fax...setting up fax for damage. The test will fail if the printer is not set up properly for faxing. Windows Device Manager. • If the computer cannot recognize the HP software CD in the to check the status of the printer. Perform this test after you have when setting...
... are specifying the correct drive and are closed. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that the USB drivers have run the fax text but are having problems setting up fax...setting up fax for damage. The test will fail if the printer is not set up properly for faxing. Windows Device Manager. • If the computer cannot recognize the HP software CD in the to check the status of the printer. Perform this test after you have when setting...
User Guide
Page 9
... is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded...
... is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded...
User Guide
Page 34
... about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to print documents on custom-size media is selected. 30 Print...Print brochures Print on envelopes Print photos Print borderless documents or photos NOTE: Printing on your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. For more information, see Load media. 2. Change the settings manually only when you to...
... about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to print documents on custom-size media is selected. 30 Print...Print brochures Print on envelopes Print photos Print borderless documents or photos NOTE: Printing on your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. For more information, see Load media. 2. Change the settings manually only when you to...
User Guide
Page 35
...Page Setup. c. Print brochures Follow the instructions for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. Print brochures 31 From the File menu in your software ... Only, then click the OK button. 6. Select a paper size: a. Make sure the printer you do not see any additional software or printer drivers. Print documents (Mac OS X) 1. For more information, see Load media. 2. 4. Click Print or OK to the Printer pop-up menus,...
...Page Setup. c. Print brochures Follow the instructions for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the Properties dialog box. Print brochures 31 From the File menu in your software ... Only, then click the OK button. 6. Select a paper size: a. Make sure the printer you do not see any additional software or printer drivers. Print documents (Mac OS X) 1. For more information, see Load media. 2. 4. Click Print or OK to the Printer pop-up menus,...
User Guide
Page 38
... the tray. Make sure the printer you do not see HP ePrint. b. The paper might be flat before printing. Load paper in your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. For more information, see Load media. 2. Click Advanced,... print the photo in grayscale. Select a paper size: a. On the File menu in your operating system. • Print photos on photo paper (Windows) • Print photos on your software application, click Print. 4. Select the paper size from the Paper Size pop-up menu, and then click OK...
... the tray. Make sure the printer you do not see HP ePrint. b. The paper might be flat before printing. Load paper in your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. For more information, see Load media. 2. Click Advanced,... print the photo in grayscale. Select a paper size: a. On the File menu in your operating system. • Print photos on photo paper (Windows) • Print photos on your software application, click Print. 4. Select the paper size from the Paper Size pop-up menu, and then click OK...
User Guide
Page 73
...if the printer is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your printer's HP ePrint email address to print, and get help for HP ePrint. Set up HP ePrint. From the computer desktop, click ...; Set up HP ePrint using the HP printer software • Set up HP ePrint using the printer's control panel • Set up HP ePrint using the HP printer software In addition to enabling key printer features, you are needed. Just send your operating system: Windows 1. No additional drivers or software are...
...if the printer is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your printer's HP ePrint email address to print, and get help for HP ePrint. Set up HP ePrint. From the computer desktop, click ...; Set up HP ePrint using the HP printer software • Set up HP ePrint using the printer's control panel • Set up HP ePrint using the HP printer software In addition to enabling key printer features, you are needed. Just send your operating system: Windows 1. No additional drivers or software are...
User Guide
Page 83
...Serial number (located on a land line. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for technical support. Support options and availability vary by phone The phone... is provided online at time of telephone support numbers and call Call HP support while you may apply for HP software updates. NOTE: HP does not provide telephone support for Windows or Mac OS X. HP support by printer, country/region, and language. Different rates may obtain...
...Serial number (located on a land line. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for technical support. Support options and availability vary by phone The phone... is provided online at time of telephone support numbers and call Call HP support while you may apply for HP software updates. NOTE: HP does not provide telephone support for Windows or Mac OS X. HP support by printer, country/region, and language. Different rates may obtain...
User Guide
Page 117
Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is Off option in the order presented. Run the Wireless Test Report For wireless networking issues, run the ... Basic wireless troubleshooting and are still unable to connect to your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in this tool might not be available in all languages.) NOTE: After you resolve the problem, follow the instructions in After resolving the problems...
Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is Off option in the order presented. Run the Wireless Test Report For wireless networking issues, run the ... Basic wireless troubleshooting and are still unable to connect to your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in this tool might not be available in all languages.) NOTE: After you resolve the problem, follow the instructions in After resolving the problems...
User Guide
Page 120
...you still cannot use the printer, your firewall might create a second version of the printer driver in your Printers or Printers and Faxes folder. For more information, see Configure your operating system: Windows 1. Step 4: Make sure the printer is online and ready If you have difficulties 116.... 3. Chapter 8 If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. Click System Preferences in Details view, click the View menu, and then click ...
...you still cannot use the printer, your firewall might create a second version of the printer driver in your Printers or Printers and Faxes folder. For more information, see Configure your operating system: Windows 1. Step 4: Make sure the printer is online and ready If you have difficulties 116.... 3. Chapter 8 If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. Click System Preferences in Details view, click the View menu, and then click ...
User Guide
Page 121
... the Port description, next to your operating system: Windows 1. After resolving the problems After you can connect the printer to the checkmark. 3. Click Connect a new printer, and then select the type of the printer driver that is connected wirelessly: a. Determine if the version...its USB and network connections at the same time. For more information, see HP Utility (Mac OS X). 2. For more information, contact your printer name, and then click Printer Setup & Software. 2. Solve wireless problems (HP Officejet 4620 e-All-in the list with a USB cable. b. NOTE: If there ...
... the Port description, next to your operating system: Windows 1. After resolving the problems After you can connect the printer to the checkmark. 3. Click Connect a new printer, and then select the type of the printer driver that is connected wirelessly: a. Determine if the version...its USB and network connections at the same time. For more information, see HP Utility (Mac OS X). 2. For more information, contact your printer name, and then click Printer Setup & Software. 2. Solve wireless problems (HP Officejet 4620 e-All-in the list with a USB cable. b. NOTE: If there ...
User Guide
Page 125
...when pulled slightly. For more information, see System requirements. • If you are using a computer running Windows, make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you type, make sure that : ◦ All cable connections to the ...8226; Make sure that your computer, and reinstall the printer driver. Restart your computer is turned on the installation CD) to use the installation CD that contains the correct HP software for damage. Solve network problems (HP Officejet 4620 e-All-in the CD-ROM drive, inspect the installation CD ...
...when pulled slightly. For more information, see System requirements. • If you are using a computer running Windows, make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you type, make sure that : ◦ All cable connections to the ...8226; Make sure that your computer, and reinstall the printer driver. Restart your computer is turned on the installation CD) to use the installation CD that contains the correct HP software for damage. Solve network problems (HP Officejet 4620 e-All-in the CD-ROM drive, inspect the installation CD ...
User Guide
Page 126
... page (HP Officejet 4620 e-All-in the dialog box to match the address on the network configuration page. ◦ Click OK twice to view current printer information and ink cartridge status. If the IP addresses are using a computer running Windows, make ...driver match the printer IP address: ◦ Print the printer's network configuration page. Chapter 8 ◦ Make sure the printer is installed on the right, scroll to and select Wireless Settings, select Restore Defaults, and then select Yes. For more information, see Understand the network configuration page (HP Officejet 4620...
... page (HP Officejet 4620 e-All-in the dialog box to match the address on the network configuration page. ◦ Click OK twice to view current printer information and ink cartridge status. If the IP addresses are using a computer running Windows, make ...driver match the printer IP address: ◦ Print the printer's network configuration page. Chapter 8 ◦ Make sure the printer is installed on the right, scroll to and select Wireless Settings, select Restore Defaults, and then select Yes. For more information, see Understand the network configuration page (HP Officejet 4620...
User Guide
Page 223
... report 89, 128 printer status report 123 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 32 Print envelope 33 Print envelopes Mac OS 33 Print photos Mac OS 34 Windows 34 print quality report 89, 128 print settings print quality 87 printer control panel ...locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 printheads ordering online...
... report 89, 128 printer status report 123 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 32 Print envelope 33 Print envelopes Mac OS 33 Print photos Mac OS 34 Windows 34 print quality report 89, 128 print settings print quality 87 printer control panel ...locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 printheads ordering online...