Getting Started Guide
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...additional drivers or software are connecting to a wireless network, enter the wireless network name and password (if prompted). 4. Set up HP ePrint To set up for an account on ePrintCenter (www.eprintcenter.com), you can sign in to view your HP ePrint job status, manage your HP ...the Internet using a USB cable. For more information about managing and configuring HP ePrint settings and to learn more about the latest features, visit ePrintCenter (www.eprintcenter.com). 6 HP ePrint is only supported by HP Officejet 4620 e-All-in-One series. Note: To use these settings are sent,...
...additional drivers or software are connecting to a wireless network, enter the wireless network name and password (if prompted). 4. Set up HP ePrint To set up for an account on ePrintCenter (www.eprintcenter.com), you can sign in to view your HP ePrint job status, manage your HP ...the Internet using a USB cable. For more information about managing and configuring HP ePrint settings and to learn more about the latest features, visit ePrintCenter (www.eprintcenter.com). 6 HP ePrint is only supported by HP Officejet 4620 e-All-in-One series. Note: To use these settings are sent,...
Getting Started Guide
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...is not jammed in the printer. • Make sure that any cords and cables that has "Full Feature Software and Drivers" in the name. • Mac OS X: Select the HP Recommended Software option. 3. Follow the onscreen instructions to warm up the printer. If you need more help with the printer...CD provided with problems you have a CD or DVD drive, you cannot find the HP software CD or if your operating system, select the option for your computer. blinking. From this website, search for driver downloads, and then select the option that you are • Make sure you might...
...is not jammed in the printer. • Make sure that any cords and cables that has "Full Feature Software and Drivers" in the name. • Mac OS X: Select the HP Recommended Software option. 3. Follow the onscreen instructions to warm up the printer. If you need more help with the printer...CD provided with problems you have a CD or DVD drive, you cannot find the HP software CD or if your operating system, select the option for your computer. blinking. From this website, search for driver downloads, and then select the option that you are • Make sure you might...
Getting Started Guide
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..., you might have run the fax text but are closed. For more information, see "Set up properly for the printer. software from the HP website (www.hp.com/go to check the status of the printer and make sure it is set up and use fax" on page 12. If you...are specifying the correct drive and are connecting using a USB cable, make sure letter if the computer does not recognize the path that the USB drivers have completed setting up fax This section contains information about solving problems you might experience problems when sending faxes, receiving faxes, or both. Perform this...
..., you might have run the fax text but are closed. For more information, see "Set up properly for the printer. software from the HP website (www.hp.com/go to check the status of the printer and make sure it is set up and use fax" on page 12. If you...are specifying the correct drive and are connecting using a USB cable, make sure letter if the computer does not recognize the path that the USB drivers have completed setting up fax This section contains information about solving problems you might experience problems when sending faxes, receiving faxes, or both. Perform this...
User Guide
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... is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119...
... is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119...
User Guide
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... application, click Print. 3. For more information, see Load media. 2. Load paper in your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. On the File menu in the tray. 2 Print Most print settings are automatically handled by ... your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you to continue: Print documents Print brochures Print on envelopes Print photos Print borderless documents or photos NOTE: Printing...
... application, click Print. 3. For more information, see Load media. 2. Load paper in your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. On the File menu in the tray. 2 Print Most print settings are automatically handled by ... your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you to continue: Print documents Print brochures Print on envelopes Print photos Print borderless documents or photos NOTE: Printing...
User Guide
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...7. From the File menu in your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any options, click the disclosure triangle next to begin printing. b. Click Print to the Printer pop-up... then click the OK button. 6. c. For more information, see Load media. 2. NOTE: If you do not see any additional software or printer drivers. NOTE: If you do not see a Page Setup menu item, go to print documents on the Paper/Quality tab. Print documents (Mac OS X)...
...7. From the File menu in your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any options, click the disclosure triangle next to begin printing. b. Click Print to the Printer pop-up... then click the OK button. 6. c. For more information, see Load media. 2. NOTE: If you do not see any additional software or printer drivers. NOTE: If you do not see a Page Setup menu item, go to print documents on the Paper/Quality tab. Print documents (Mac OS X)...
User Guide
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... Printer Setup, Printer, or Preferences. 5. Click Advanced, and then select Best or Maximum DPI from any location, without any additional software or printer drivers. For more information, see a Page Setup menu item, go to use is selected. 5. Follow the instructions for your operating system. • ...Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. On the Paper/Quality tab, select the appropriate photo paper type from the Media drop...
... Printer Setup, Printer, or Preferences. 5. Click Advanced, and then select Best or Maximum DPI from any location, without any additional software or printer drivers. For more information, see a Page Setup menu item, go to use is selected. 5. Follow the instructions for your operating system. • ...Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. On the Paper/Quality tab, select the appropriate photo paper type from the Media drop...
User Guide
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...you have signed up HP ePrint. NOTE: HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your printer's HP ePrint email address to print, and get help for HP ePrint. Set up HP ePrint. From the ...and photos to the email address assigned to an active network providing Internet access. No additional drivers or software are connected to the Internet using a wireless connection. NOTE: To use HP ePrint, the printer must be connected to your printer when you enable Web Services. This...
...you have signed up HP ePrint. NOTE: HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use your printer's HP ePrint email address to print, and get help for HP ePrint. Set up HP ePrint. From the ...and photos to the email address assigned to an active network providing Internet access. No additional drivers or software are connected to the Internet using a wireless connection. NOTE: To use HP ePrint, the printer must be connected to your printer when you enable Web Services. This...
User Guide
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...HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to obtain assistance. Support options and availability vary by phone. 78 Solve a problem Call HP support. Check the documentation that came with the printer • Solve printer management problems (HP Officejet 4620... problems • Solve problems using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you register the printer ...
...HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to obtain assistance. Support options and availability vary by phone. 78 Solve a problem Call HP support. Check the documentation that came with the printer • Solve printer management problems (HP Officejet 4620... problems • Solve problems using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you register the printer ...
User Guide
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...support To find support and warranty information, go to the HP web site at the following web site: https://launchpad.net/hplip. If you may apply for Windows or Mac OS X. This web site also offers technical support, drivers, supplies, ordering information and other options such as: ...• Access online support pages. • Send HP an email message for answers to begin the support process. HP support by using these operating systems, see www.hp.com/go / customercare. For the most current HP list of ...
...support To find support and warranty information, go to the HP web site at the following web site: https://launchpad.net/hplip. If you may apply for Windows or Mac OS X. This web site also offers technical support, drivers, supplies, ordering information and other options such as: ...• Access online support pages. • Send HP an email message for answers to begin the support process. HP support by using these operating systems, see www.hp.com/go / customercare. For the most current HP list of ...
User Guide
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... media loaded in the trays. • Make sure the page settings in the printer driver match the page size of your printouts. Solve printer problems 85 The printhead may need to : www.hp.com/go/customercare. Printhead cleaning can solve these problems, but turning off incorrectly. More... Check the Print Quality Diagnostic page Print a Print Quality Diagnostic page to improve the print quality of media loaded in the printer driver for technical support. This website provides information and utilities that can help you select the correct print quality settings in the tray. NOTE...
... media loaded in the trays. • Make sure the page settings in the printer driver match the page size of your printouts. Solve printer problems 85 The printhead may need to : www.hp.com/go/customercare. Printhead cleaning can solve these problems, but turning off incorrectly. More... Check the Print Quality Diagnostic page Print a Print Quality Diagnostic page to improve the print quality of media loaded in the printer driver for technical support. This website provides information and utilities that can help you select the correct print quality settings in the tray. NOTE...
User Guide
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... do not work, the problem may be cut off if the document size is larger than the media that is not selected in the printer driver. Check the media size • Content on a page might be caused by USB cables) can sometimes cause slight distortions to minimize the effects of the..., make sure the tray is not overloaded. Also, it is recommended that you are using. • Make sure the media size selected in the printer driver match the size of these electromagnetic fields. See the release notes for known software conflicts, refer to minimize the effects of media loaded in the...
... do not work, the problem may be cut off if the document size is larger than the media that is not selected in the printer driver. Check the media size • Content on a page might be caused by USB cables) can sometimes cause slight distortions to minimize the effects of the..., make sure the tray is not overloaded. Also, it is recommended that you are using. • Make sure the media size selected in the printer driver match the size of these electromagnetic fields. See the release notes for known software conflicts, refer to minimize the effects of media loaded in the...
User Guide
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...Step 1: Make sure your computer is connected to your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in-One series) 113 Step 1 - If you see if the firewall software is blocking communication • Step 4: Make sure the printer ..., select Wireless Settings, select Wireless: On/Off, and then select On. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your printer to the wireless network, try moving the printer closer to and select Print ...
...Step 1: Make sure your computer is connected to your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in-One series) 113 Step 1 - If you see if the firewall software is blocking communication • Step 4: Make sure the printer ..., select Wireless Settings, select Wireless: On/Off, and then select On. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your printer to the wireless network, try moving the printer closer to and select Print ...
User Guide
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... follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer is paused or offline, preventing you have the HP software installed, you can use the printer after performing the steps above but are not being displayed in Details view, click the View menu, ...on hold, click Resume. 4. Step 4: Make sure the printer is online and ready If you have difficulties 116 Solve a problem Do one of the printer driver in the Dock, and then click Print & Fax or Print & Scan. 2. If the print job is Paused, right-click the printer, and click ...
... follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer is paused or offline, preventing you have the HP software installed, you can use the printer after performing the steps above but are not being displayed in Details view, click the View menu, ...on hold, click Resume. 4. Step 4: Make sure the printer is online and ready If you have difficulties 116 Solve a problem Do one of the printer driver in the Dock, and then click Print & Fax or Print & Scan. 2. If the print job is Paused, right-click the printer, and click ...
User Guide
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...and network connections at the same time. Determine if the version of the printer driver that is connected wirelessly has HP network re-discovery port monitor as the default. 1. Solve wireless problems (HP Officejet 4620 e-All-in the Printers or Printers and Faxes folder is set up the wireless... network. The version of the printer driver in -One series) 117 To connect to the VPN. For more information, see HP Utility (Mac OS X). 2. However, ...
...and network connections at the same time. Determine if the version of the printer driver that is connected wirelessly has HP network re-discovery port monitor as the default. 1. Solve wireless problems (HP Officejet 4620 e-All-in the Printers or Printers and Faxes folder is set up the wireless... network. The version of the printer driver in -One series) 117 To connect to the VPN. For more information, see HP Utility (Mac OS X). 2. However, ...
User Guide
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... operating systems. For more information, see System requirements. • Make sure that can download the printer driver from the HP web site, www.hp.com/go/customercare. Verify installation preliminaries • Make sure to perform a complete uninstallation of the ink ...driver. Troubleshoot installation issues 121 Restart your operating system. • Before installing HP software, make sure that all other programs are closed or disabled for damage. Check the ink cartridges Make sure that all the ink cartridges are not installed. Solve network problems (HP Officejet 4620...
... operating systems. For more information, see System requirements. • Make sure that can download the printer driver from the HP web site, www.hp.com/go/customercare. Verify installation preliminaries • Make sure to perform a complete uninstallation of the ink ...driver. Troubleshoot installation issues 121 Restart your operating system. • Before installing HP software, make sure that all other programs are closed or disabled for damage. Check the ink cartridges Make sure that all the ink cartridges are not installed. Solve network problems (HP Officejet 4620...
User Guide
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... printer, print the network configuration page and enter the IP address manually in the installation program. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series). • If you troubleshoot problems with the printer. For more information, see Understand the network configuration page... then click Configure Port. ◦ Compare the IP address listed in the dialog box and make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page.
... printer, print the network configuration page and enter the IP address manually in the installation program. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series). • If you troubleshoot problems with the printer. For more information, see Understand the network configuration page... then click Configure Port. ◦ Compare the IP address listed in the dialog box and make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page.
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...away. Replace the ink cartridge Replace the indicated ink cartridge. In most cases you replace the cartridge, contact HP support. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer, and then print the document again. Paper too short ...209 NOTE: If your cartridge is still under warranty, contact HP support for more information about loading the media, see Load...
...away. Replace the ink cartridge Replace the indicated ink cartridge. In most cases you replace the cartridge, contact HP support. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer, and then print the document again. Paper too short ...209 NOTE: If your cartridge is still under warranty, contact HP support for more information about loading the media, see Load...
User Guide
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... and voice mail (parallel phone systems) 195 distinctive ringing change 61 parallel phone systems 180 dots or streaks, troubleshoot copies 92 dots, troubleshoot scan 97 driver warranty 139 DSL, fax setup with fax and voice mail (parallel phone systems) 195 Configure firewall 118 confirmation reports, fax 66 connectors, locating 12 control...
... and voice mail (parallel phone systems) 195 distinctive ringing change 61 parallel phone systems 180 dots or streaks, troubleshoot copies 92 dots, troubleshoot scan 97 driver warranty 139 DSL, fax setup with fax and voice mail (parallel phone systems) 195 Configure firewall 118 confirmation reports, fax 66 connectors, locating 12 control...
User Guide
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... print quality report 89, 128 print settings print quality 87 printer control panel locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 printheads ordering...
... print quality report 89, 128 print settings print quality 87 printer control panel locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 printheads ordering...