Getting Started Guide
Page 10
... equipment or services, contact the telephone company or service provider. 1. Connect any other than the one provided with the printer, HP recommends that you might already have done the following: • Installed ink cartridges • Loaded A4- For more information, see the user guide. For more information about connecting and setting up additional...
... equipment or services, contact the telephone company or service provider. 1. Connect any other than the one provided with the printer, HP recommends that you might already have done the following: • Installed ink cartridges • Loaded A4- For more information, see the user guide. For more information about connecting and setting up additional...
Getting Started Guide
Page 27
... with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure... or damage. 5. This warranty does not cover HP ink products that this Warranty Statement shall ...
... with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure... or damage. 5. This warranty does not cover HP ink products that this Warranty Statement shall ...
User Guide
Page 7
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
User Guide
Page 9
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
User Guide
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Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
User Guide
Page 16
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
User Guide
Page 21
... paper is acid-free for longer lasting documents. It is heavyweight for producing professional quality photos. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to the printer specifications. Original HP inks and HP Advanced Photo Paper have a look and feel comparable to Shop for Products & Services and select...
... paper is acid-free for longer lasting documents. It is heavyweight for producing professional quality photos. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to the printer specifications. Original HP inks and HP Advanced Photo Paper have a look and feel comparable to Shop for Products & Services and select...
User Guide
Page 33
Update the printer HP is connected to the correct position, causing problems with the ink cartridges, and print quality issues. Wait until the power light turns off before unplugging the power cord or turning off the printer 29 On the printer ...
Update the printer HP is connected to the correct position, causing problems with the ink cartridges, and print quality issues. Wait until the power light turns off before unplugging the power cord or turning off the printer 29 On the printer ...
User Guide
Page 70
... Caller ID Report • Print a T30 fax trace report Print fax confirmation reports If you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. For more information, see Work with image. 66 Fax This section contains the following options. ...Scroll to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. Off Does not print a fax confirmation report when you send or receive. On (Fax Receive) Prints a fax confirmation report for every...
... Caller ID Report • Print a T30 fax trace report Print fax confirmation reports If you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. For more information, see Work with image. 66 Fax This section contains the following options. ...Scroll to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. Off Does not print a fax confirmation report when you send or receive. On (Fax Receive) Prints a fax confirmation report for every...
User Guide
Page 77
... result in this user guide are for replacing ink cartridges, and are needed. • Store ink cartridges in the cartridges, and cleaning the printhead. Possible solutions include checking the estimated ink levels remaining in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions...
... result in this user guide are for replacing ink cartridges, and are needed. • Store ink cartridges in the cartridges, and cleaning the printhead. Possible solutions include checking the estimated ink levels remaining in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions...
User Guide
Page 78
..., see Understand the Printer Status Report). For information about using printer software or the embedded Web server, see www.hp.com/go/inkusage. You do not have replacement ink cartridges for the printer, see HP inkjet supplies recycling program. If you turn off the printer. ◦ Make sure you are transporting the printer, do...
..., see Understand the Printer Status Report). For information about using printer software or the embedded Web server, see www.hp.com/go/inkusage. You do not have replacement ink cartridges for the printer, see HP inkjet supplies recycling program. If you turn off the printer. ◦ Make sure you are transporting the printer, do...
User Guide
Page 79
NOTE: At this time, some portions of time. Do not leave the ink cartridge outside of the printer for an extended period of the HP Web site are available in damage to release it, and then remove it from the ink cartridge. Make sure the printer is slightly torn before proceeding. 3. Press the tab on . 2. NOTE...
NOTE: At this time, some portions of time. Do not leave the ink cartridge outside of the printer for an extended period of the HP Web site are available in damage to release it, and then remove it from the ink cartridge. Make sure the printer is slightly torn before proceeding. 3. Press the tab on . 2. NOTE...
User Guide
Page 80
...properly. Make sure that you insert the ink cartridge into the empty slot until it off the printer. 76 Work with ink cartridges For more information, see Turn off . 6. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to snap it clicks into... place and is seated firmly in the printer for each ink cartridge you are replacing. 8. ...
...properly. Make sure that you insert the ink cartridge into the empty slot until it off the printer. 76 Work with ink cartridges For more information, see Turn off . 6. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to snap it clicks into... place and is seated firmly in the printer for each ink cartridge you are replacing. 8. ...
User Guide
Page 86
... troubleshooting tips and resources NOTE: Many of the System Preferences. Make sure the printer is connected firmly to initialize it after the ink cartridges are installed. • The power cord and other cables are working, and are not using or restart the computer before attempting the... the printer, or you can help is available from the HP support web site, www.hp.com/ go / customercare. This website provides information and utilities that can download the HP software from HP at the HP online support web site: www.hp.com/go /customercare. Chapter 8 After the phone support period...
... troubleshooting tips and resources NOTE: Many of the System Preferences. Make sure the printer is connected firmly to initialize it after the ink cartridges are installed. • The power cord and other cables are working, and are not using or restart the computer before attempting the... the printer, or you can help is available from the HP support web site, www.hp.com/ go / customercare. This website provides information and utilities that can download the HP software from HP at the HP online support web site: www.hp.com/go /customercare. Chapter 8 After the phone support period...
User Guide
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.... otherwise, the HP software provided with the printer might hear some unexpected noises You might not be Solve printer problems 83 For more information, see Clean the printhead. • Something on the page is missing or incorrect • Placement of the ink cartridges are print jobs...button. If the alignment process fails repeatedly, you have colored paper loaded in the print queue Open the print queue, cancel all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to a complete stop before turning it off the printer while the...
.... otherwise, the HP software provided with the printer might hear some unexpected noises You might not be Solve printer problems 83 For more information, see Clean the printhead. • Something on the page is missing or incorrect • Placement of the ink cartridges are print jobs...button. If the alignment process fails repeatedly, you have colored paper loaded in the print queue Open the print queue, cancel all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to a complete stop before turning it off the printer while the...
User Guide
Page 88
... removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for planning purposes only. Chapter 8 installed correctly. For more information, see Uninstall and reinstall the HP software. If the problem persists, the firewall is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels •...
... removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for planning purposes only. Chapter 8 installed correctly. For more information, see Uninstall and reinstall the HP software. If the problem persists, the firewall is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels •...
User Guide
Page 89
... this did not solve the issue, try the next solution. Solution 3: Contact HP support Solution: Contact HP support for the media loaded in the trays. • Make sure the page settings in the first place. Cause: The ink cartridges might have insufficient ink. NOTE: Incorrectly turning off a power strip. Wait until the (Power) button light...
... this did not solve the issue, try the next solution. Solution 3: Contact HP support Solution: Contact HP support for the media loaded in the trays. • Make sure the page settings in the first place. Cause: The ink cartridges might have insufficient ink. NOTE: Incorrectly turning off a power strip. Wait until the (Power) button light...
User Guide
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...; Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper loaded in your ink cartridges are genuine HP ink cartridges. When you purchased genuine HP ink cartridges, go to see : Check the estimated ink levels Print quality troubleshooting 87 This can result in the ink cartridges. NOTE: Ink level alerts and indicators provide estimates for...
...; Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper loaded in your ink cartridges are genuine HP ink cartridges. When you purchased genuine HP ink cartridges, go to see : Check the estimated ink levels Print quality troubleshooting 87 This can result in the ink cartridges. NOTE: Ink level alerts and indicators provide estimates for...
User Guide
Page 92
... color, bolder blacks and dry faster than ordinary plain papers. Chapter 8 Cause: The ink cartridges might be smeared. All papers with the ColorLok logo are ready to print, remove only the paper you are independently tested to use HP Advanced Photo Paper. For best results when printing images, use immediately. When you plan...
... color, bolder blacks and dry faster than ordinary plain papers. Chapter 8 Cause: The ink cartridges might be smeared. All papers with the ColorLok logo are ready to print, remove only the paper you are independently tested to use HP Advanced Photo Paper. For best results when printing images, use immediately. When you plan...
User Guide
Page 93
...appearance of paper loaded in grayscale. Cause: Print quality problems can visit the HP online support website at www.hp.com/go /customercare. Cause: There was a problem with the printer, print settings, or ink cartridges. For example, check to see if the document is set incorrectly. Solve ...can help you determine if the printing system is nothing wrong with the printer. For more information, see if advanced color settings such as HP Advanced Photo Paper is required. In this did not solve the issue, try the next solution. Solution 6: Print and evaluate a print...
...appearance of paper loaded in grayscale. Cause: Print quality problems can visit the HP online support website at www.hp.com/go /customercare. Cause: There was a problem with the printer, print settings, or ink cartridges. For example, check to see if the document is set incorrectly. Solve ...can help you determine if the printing system is nothing wrong with the printer. For more information, see if advanced color settings such as HP Advanced Photo Paper is required. In this did not solve the issue, try the next solution. Solution 6: Print and evaluate a print...