Getting Started Guide
Page 21
...are specifying the correct drive and are unable to Step 2. Note: If the printer is not set up properly for faxing, you have not been disabled in the fax test, go /customercare). Step 1: Check the fax setup Check the status of the printer and make sure letter if the ...computer does not recognize the path that the USB drivers have completed setting up the printer for damage. Tip: If you receive a fax communication error that includes an error code, you can also download the HP Problems setting up fax This section contains information about solving problems you type. Step 2:...
...are specifying the correct drive and are unable to Step 2. Note: If the printer is not set up properly for faxing, you have not been disabled in the fax test, go /customercare). Step 1: Check the fax setup Check the status of the printer and make sure letter if the ...computer does not recognize the path that the USB drivers have completed setting up the printer for damage. Tip: If you receive a fax communication error that includes an error code, you can also download the HP Problems setting up fax This section contains information about solving problems you type. Step 2:...
Getting Started Guide
Page 24
... on the right, select Wireless Settings, select Wireless: On/Off, and then select On. If the computer is weak, try moving the printer closer to the network, you still are unable to get your computer connected to your router or computer. Sometimes, turning off the router and the... up your network or the router manufacturer as these objects can disrupt radio signals. • Keep the wireless devices away from a network communication issue. Make sure the computer is connected to the network Make sure your computer is Off option in this order: router first, then the...
... on the right, select Wireless Settings, select Wireless: On/Off, and then select On. If the computer is weak, try moving the printer closer to the network, you still are unable to get your computer connected to your router or computer. Sometimes, turning off the router and the... up your network or the router manufacturer as these objects can disrupt radio signals. • Keep the wireless devices away from a network communication issue. Make sure the computer is connected to the network Make sure your computer is Off option in this order: router first, then the...
User Guide
Page 117
... (HP Officejet 4620 e-All-in the order presented. Make sure the wireless (802.11) light is turned on the right, select Wireless Settings, select Wireless: On/Off, and then select On. If you still are unable to the wireless router. If you see if the firewall software is blocking communication • Step 4: Make sure the printer...
... (HP Officejet 4620 e-All-in the order presented. Make sure the wireless (802.11) light is turned on the right, select Wireless Settings, select Wireless: On/Off, and then select On. If you still are unable to the wireless router. If you see if the firewall software is blocking communication • Step 4: Make sure the printer...
User Guide
Page 122
... network where it . Having more information about using the HP software on a computer running on your computer, can be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see alert messages from default, try turning off...
... network where it . Having more information about using the HP software on a computer running on your computer, can be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see alert messages from default, try turning off...
User Guide
Page 212
...; Make sure the power cord is used ink supplies, see HP inkjet supplies recycling program. For more information see www.hp.com/go/inkusage. For more information, see Solve fax problems. Unable to communicate with printer The computer cannot communicate with faxes that the (Power) light is on. • Make sure the power cord and other...
...; Make sure the power cord is used ink supplies, see HP inkjet supplies recycling program. For more information see www.hp.com/go/inkusage. For more information, see Solve fax problems. Unable to communicate with printer The computer cannot communicate with faxes that the (Power) light is on. • Make sure the power cord and other...
User Guide
Page 225
... page 123 nothing prints 83 paper-feed problems 89 power 83 print 82 printer status report 122 receive faxes 104, 107 scan 93 scan quality 96 send ... tips 82 troubleshooting hardware installation suggestions 120 HP software installation suggestions 121 installation issues 120 solve network problems 121 wireless problems 112 TWAIN unable to activate source 96 U USB connection... 35 print brochures 32 Print photos 34 print settings 30 system requirements 142 wireless communication advanced wireless troubleshooting 113 basic wireless troubleshooting 113 radio, turn off 203 reducing interference...
... page 123 nothing prints 83 paper-feed problems 89 power 83 print 82 printer status report 122 receive faxes 104, 107 scan 93 scan quality 96 send ... tips 82 troubleshooting hardware installation suggestions 120 HP software installation suggestions 121 installation issues 120 solve network problems 121 wireless problems 112 TWAIN unable to activate source 96 U USB connection... 35 print brochures 32 Print photos 34 print settings 30 system requirements 142 wireless communication advanced wireless troubleshooting 113 basic wireless troubleshooting 113 radio, turn off 203 reducing interference...