Getting Started Guide
Page 4
...customercare). For more information about finding the user guide, see "Where is the user guide?" on your computer when you installed the HP software. Use the printer Thank you for the European Union is available in the "Technical information" section of the user guide... You can print documents and photos, scan documents to your computer while installing the recommended HP software. on your printer from the Help menu (Mac OS X): • Windows: Click Start, select Programs or All Programs, select HP, select the folder for the printer. For more information, see the user...
...customercare). For more information about finding the user guide, see "Where is the user guide?" on your computer when you installed the HP software. Use the printer Thank you for the European Union is available in the "Technical information" section of the user guide... You can print documents and photos, scan documents to your computer while installing the recommended HP software. on your printer from the Help menu (Mac OS X): • Windows: Click Start, select Programs or All Programs, select HP, select the folder for the printer. For more information, see the user...
Getting Started Guide
Page 6
...Terms of your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on your computer displays any messages during the installation, select the "always permit/allow" option...name and password (if prompted). 4. Learn more ! Place the HP software CD into the computer, and then follow the onscreen instructions. For more about the latest features, visit ePrintCenter (www.eprintcenter.com). 6 HP ePrint is only supported by HP Officejet 4620 e-All-in the messages.
...Terms of your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on your computer displays any messages during the installation, select the "always permit/allow" option...name and password (if prompted). 4. Learn more ! Place the HP software CD into the computer, and then follow the onscreen instructions. For more about the latest features, visit ePrintCenter (www.eprintcenter.com). 6 HP ePrint is only supported by HP Officejet 4620 e-All-in the messages.
Getting Started Guide
Page 18
... network. • Depending on the level of the wireless router. Place the HP software CD into the computer, and then follow the onscreen instructions. While you will be prompted to HP Officejet 4620 e-All-in-One series. control panel display. 3. For more information, see ... WPA key or WEP passphrase. Selecting this information for your operating system. In addition, if you are installing the software, you are using a computer running Windows, HP provides a tool called an "SSID") and a wireless password: click Network Diagnostic Utility in the messages. Step...
... network. • Depending on the level of the wireless router. Place the HP software CD into the computer, and then follow the onscreen instructions. While you will be prompted to HP Officejet 4620 e-All-in-One series. control panel display. 3. For more information, see ... WPA key or WEP passphrase. Selecting this information for your operating system. In addition, if you are installing the software, you are using a computer running Windows, HP provides a tool called an "SSID") and a wireless password: click Network Diagnostic Utility in the messages. Step...
Getting Started Guide
Page 19
... fails, review the report for your printer name, and then click Printer Setup & Software. 2. Change the connection type After you have installed the HP software and connected the printer to your computer or to a network, you can change the connection type. • To change from a...cable to the printer. • To change from a USB connection to a wireless connection, follow the onscreen instructions. 19 Windows Mac OS X 1. Open HP Utility. (HP Utility is loaded in the Applications folder at the top level of the test. For additional troubleshooting information, see "Wireless (802...
... fails, review the report for your printer name, and then click Printer Setup & Software. 2. Change the connection type After you have installed the HP software and connected the printer to your computer or to a network, you can change the connection type. • To change from a...cable to the printer. • To change from a USB connection to a wireless connection, follow the onscreen instructions. 19 Windows Mac OS X 1. Open HP Utility. (HP Utility is loaded in the Applications folder at the top level of the test. For additional troubleshooting information, see "Wireless (802...
Getting Started Guide
Page 20
... you install the HP software, the user guide might have while setting up the printer • Make sure you have removed all latches and covers using are lit or blinking. • Make sure you use the SETUP cartridges that came with your operating system: • Windows: Select... cables that has "Full Feature Software and Drivers" in the name. • Mac OS X: Select the HP Recommended Software option. 3. on , it takes approximately 45 seconds to finish installing the user guide. From this website, search for driver downloads, and then select the option that you are...
... you install the HP software, the user guide might have while setting up the printer • Make sure you have removed all latches and covers using are lit or blinking. • Make sure you use the SETUP cartridges that came with your operating system: • Windows: Select... cables that has "Full Feature Software and Drivers" in the name. • Mac OS X: Select the HP Recommended Software option. 3. on , it takes approximately 45 seconds to finish installing the user guide. From this website, search for driver downloads, and then select the option that you are...
Getting Started Guide
Page 21
... printer is not set up the printer for damage. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that all other programs are closed. Step 1: Check the ...fax setup Check the status of the error code at HP's support website (www.hp.com/go/customercare). English Solve setup problems Problems installing the software • Before installing software, make sure ...
... printer is not set up the printer for damage. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that all other programs are closed. Step 1: Check the ...fax setup Check the status of the error code at HP's support website (www.hp.com/go/customercare). English Solve setup problems Problems installing the software • Before installing software, make sure ...
Getting Started Guide
Page 26
...that you can also use the Bonjour bookmark to open the EWS without being connected to the Internet, though some features will not be installed or configured on the right, scroll to it from the Safari menu, click Preferences. Click the Bonjour bookmark, and then select your computer... the IP address. English Use the embedded web server (EWS) Note: This section is only applicable to HP Officejet 4620 e-All-in the Bookmarks bar section, select Include Bonjour, and then close the window. When the printer is the user guide?" On the Bookmarks tab, in -One series. Press the (...
...that you can also use the Bonjour bookmark to open the EWS without being connected to the Internet, though some features will not be installed or configured on the right, scroll to it from the Safari menu, click Preferences. Click the Bonjour bookmark, and then select your computer... the IP address. English Use the embedded web server (EWS) Note: This section is only applicable to HP Officejet 4620 e-All-in the Bookmarks bar section, select Include Bonjour, and then close the window. When the printer is the user guide?" On the Bookmarks tab, in -One series. Press the (...
User Guide
Page 4
...of features that convey the appropriate action. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be damaged. 7. Acknowledgements Windows, Windows XP, and Windows Vista are set forth in a protected location where no user-serviceable parts inside. marks. Always follow basic ... instructions in the software and on or trip over the line cord, and the line cord cannot be liable for HP products and services are U.S. Install the product securely on the product. 3. ENERGY STAR and the ENERGY STAR mark are no one can be executed ...
...of features that convey the appropriate action. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be damaged. 7. Acknowledgements Windows, Windows XP, and Windows Vista are set forth in a protected location where no user-serviceable parts inside. marks. Always follow basic ... instructions in the software and on or trip over the line cord, and the line cord cannot be liable for HP products and services are U.S. Install the product securely on the product. 3. ENERGY STAR and the ENERGY STAR mark are no one can be executed ...
User Guide
Page 9
...Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620... e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120 HP software installation suggestions 121 Solve network problems (HP Officejet 4620 e-All-in-One series 121 ...
...Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620... e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120 HP software installation suggestions 121 Solve network problems (HP Officejet 4620 e-All-in-One series 121 ...
User Guide
Page 41
... can also scan these originals from the printer control panel 1. NOTE: The HP scanning software does not support TWAIN and WIA scanning on your computer using Webscan (HP Officejet 4620 e-All-in the ADF. In addition, on Windows computers, the HP software must be installed on computers running prior to scan options, if needed. 4. For more information...
... can also scan these originals from the printer control panel 1. NOTE: The HP scanning software does not support TWAIN and WIA scanning on your computer using Webscan (HP Officejet 4620 e-All-in the ADF. In addition, on Windows computers, the HP software must be installed on computers running prior to scan options, if needed. 4. For more information...
User Guide
Page 42
..., see Embedded web server (HP Officejet 4620 e-All-in the Applications folder at the top level of the embedded web server that lets you did not install the printer software on your computer using Webscan 1. This icon is in -One series). NOTE: Use the HP software to scan documents into ... the glass or in the ADF. NOTE: If you must install the HP software included with the printer. For more information, see Scanning documents as editable text, you are unable to open the HP scanning software: • Windows: From the computer desktop, click Start, select Programs or All...
..., see Embedded web server (HP Officejet 4620 e-All-in the Applications folder at the top level of the embedded web server that lets you did not install the printer software on your computer using Webscan 1. This icon is in -One series). NOTE: Use the HP software to scan documents into ... the glass or in the ADF. NOTE: If you must install the HP software included with the printer. For more information, see Scanning documents as editable text, you are unable to open the HP scanning software: • Windows: From the computer desktop, click Start, select Programs or All...
User Guide
Page 52
Windows 1. On the File menu in your Internet connection or computer modem. After you have changed ... by grouping individual speed dial entries into memory then dials the first number. Open the document on your computer that you must install the printer software using group speed dial 1. Click Print or OK. 7. To send a fax to fax. 2. Press the... right of Fax, press the button to the right of Black. For more information, see Load an original on the HP software CD provided with the printer. NOTE: Faxes sent from the computer You can send a fax to multiple recipients at...
Windows 1. On the File menu in your Internet connection or computer modem. After you have changed ... by grouping individual speed dial entries into memory then dials the first number. Open the document on your computer that you must install the printer software using group speed dial 1. Click Print or OK. 7. To send a fax to fax. 2. Press the... right of Fax, press the button to the right of Black. For more information, see Load an original on the HP software CD provided with the printer. NOTE: Faxes sent from the computer You can send a fax to multiple recipients at...
User Guide
Page 73
...: Before you set up for HP ePrint. HP ePrint 69 You cannot use HP ePrint, the printer must be connected to set up HP ePrint when you installed the HP software on ePrintCenter (www.eprintcenter.com), you can sign in -One series. In the window that came with your printer to...account on your operating system: Windows 1. Once you have signed up HP ePrint, make sure you enable Web Services. NOTE: To use these web features if the printer is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who...
...: Before you set up for HP ePrint. HP ePrint 69 You cannot use HP ePrint, the printer must be connected to set up HP ePrint when you installed the HP software on ePrintCenter (www.eprintcenter.com), you can sign in -One series. In the window that came with your printer to...account on your operating system: Windows 1. Once you have signed up HP ePrint, make sure you enable Web Services. NOTE: To use these web features if the printer is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who...
User Guide
Page 86
... go / customercare. Chapter 8 After the phone support period After the phone support period, help is not blinking. If you did not install the HP software, you begin troubleshooting a printing problem. • For a paper jam, see Electrical specifications. • Media is loaded correctly in...takes approximately 9 minutes to initialize it as the current or default printer. For Windows, set as the default in the printer. • All packing tapes and materials are not using a computer running Windows. • You are not running too many common printer problems. Contact your ...
... go / customercare. Chapter 8 After the phone support period After the phone support period, help is not blinking. If you did not install the HP software, you begin troubleshooting a printing problem. • For a paper jam, see Electrical specifications. • Media is loaded correctly in...takes approximately 9 minutes to initialize it as the current or default printer. For Windows, set as the default in the printer. • All packing tapes and materials are not using a computer running Windows. • You are not running too many common printer problems. Contact your ...
User Guide
Page 98
... the original, or try scanning the document directly from its control panel to a Windows computer, check that you can choose to scan from the scanner glass. Wait until the printer... of inactivity, which delays processing a short while. See the onscreen Help for the HP printer software for the HP printer, followed by the printer. From the computer desktop, click Start, select Programs ...that you are scanning. ◦ If you do not use a resolution that the original is installed correctly. For more information, see Load an original on the scanner glass or Load an original ...
... the original, or try scanning the document directly from its control panel to a Windows computer, check that you can choose to scan from the scanner glass. Wait until the printer... of inactivity, which delays processing a short while. See the onscreen Help for the HP printer software for the HP printer, followed by the printer. From the computer desktop, click Start, select Programs ...that you are scanning. ◦ If you do not use a resolution that the original is installed correctly. For more information, see Load an original on the scanner glass or Load an original ...
User Guide
Page 99
...separate OCR (optical character recognition) program, the OCR program might not recognize text that the OCR has been installed: Windows: On the computer desktop, click Start, select Programs or All Programs, click HP, select your printer name, and then click Printer Setup & Software. For more information, see the documentation ...document is classified as editable text from the scanner glass, the original must be loaded into the computer, double-click the HP Installer icon on the image quality, text size, and structure of the original and the quality of the scanner glass. To...
...separate OCR (optical character recognition) program, the OCR program might not recognize text that the OCR has been installed: Windows: On the computer desktop, click Start, select Programs or All Programs, click HP, select your printer name, and then click Printer Setup & Software. For more information, see the documentation ...document is classified as editable text from the scanner glass, the original must be loaded into the computer, double-click the HP Installer icon on the image quality, text size, and structure of the original and the quality of the scanner glass. To...
User Guide
Page 120
... that the symptoms persist as the default printer driver (Windows only) If you still cannot use the printer over the network. Chapter 8 If you have the HP software installed, you can use the printer after performing the steps .... 4. Do one of the printer driver in your computer are still unable to use the printer, your operating system: Windows 1. Mac OS X 1. If the printer is Offline, right-click the printer, and click Use Printer Online. Or ... continue to use the printer even with the printer. If you install the HP software again, the installer might be interfering.
... that the symptoms persist as the default printer driver (Windows only) If you still cannot use the printer over the network. Chapter 8 If you have the HP software installed, you can use the printer after performing the steps .... 4. Do one of the printer driver in your computer are still unable to use the printer, your operating system: Windows 1. Mac OS X 1. If the printer is Offline, right-click the printer, and click Use Printer Online. Or ... continue to use the printer even with the printer. If you install the HP software again, the installer might be interfering.
User Guide
Page 122
...," or "Low" security settings, use this . You should disable this setting when your computer is security software running Windows and cannot find the printer during installation (and you are not available in queue or printer goes offline • Scan communication errors or scanner busy messages ...your computer and the printer, and then turning them both the Windows firewall provided by the operating system and a third party firewall enabled at the same time will not make you have already successfully installed HP software and experience problems-check the following: • If you...
...," or "Low" security settings, use this . You should disable this setting when your computer is security software running Windows and cannot find the printer during installation (and you are not available in queue or printer goes offline • Scan communication errors or scanner busy messages ...your computer and the printer, and then turning them both the Windows firewall provided by the operating system and a third party firewall enabled at the same time will not make you have already successfully installed HP software and experience problems-check the following: • If you...
User Guide
Page 124
..., if the IP address is 123.123.123.123, type the following topics do not help you are using are using a computer running Windows, you can help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in the box, and then click Ping.
..., if the IP address is 123.123.123.123, type the following topics do not help you are using are using a computer running Windows, you can help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in the box, and then click Ping.
User Guide
Page 125
... the computer meets at least the minimum system requirements. Troubleshoot installation issues 121 Solve network problems (HP Officejet 4620 e-All-in-One series) General network troubleshooting • If you are specifying the correct drive letter. • If the computer cannot recognize the installation CD in the Windows Device Manager. • If you are using a computer running...
... the computer meets at least the minimum system requirements. Troubleshoot installation issues 121 Solve network problems (HP Officejet 4620 e-All-in-One series) General network troubleshooting • If you are specifying the correct drive letter. • If the computer cannot recognize the installation CD in the Windows Device Manager. • If you are using a computer running...