HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
Find answers below for this question about HP Officejet 4620.Need a HP Officejet 4620 manual? We have 3 online manuals for this item!
Question posted by jodiemartinez20 on April 27th, 2013
Getting Back Online
imy printer was working fine i dont know what got touched but it says i have no network connection but wireless on and wireless working did pass and my ip adress id not showing up on printer anymore
Current Answers
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 6
... page, follow the onscreen instructions. English
Use the printer
HP ePrint
Note: HP ePrint is connected using wireless connection. Just send your documents and photos to the email address assigned to your printer when you can use these web features if the printer is only supported by HP Officejet 4620 e-All-in the messages.
Note: If the firewall...
Getting Started Guide - Page 18
... information about the network connections types, the wireless network name, and the wireless password (WPA passphrase, WEP key), see the user guide.
18 password.
1. Selecting this option allows the software to HP Officejet 4620 e-All-in-One series.
If you can help retrieve this information, contact your network administrator or the person who set up wireless communication, run the...
Getting Started Guide - Page 24
... turning it back on the network
within range of sight with either your wireless network. If you still are unable to get your computer
connected to your network, contact the person who set up your network or the router manufacturer as there might be a hardware issue with the wireless devices on the network.
• Keep all wireless devices on recovers from large...
Getting Started Guide - Page 25
... local network while your HP printer in the other fields. Only enter the email address of your computer is a computer network that meet
Officejet 4620 e-All-in the "To" or "Cc" fields. However, most VPN services do not allow you will not be able to the Internet
using HP ePrint
Note: This section is connected to...
User Guide - Page 9
... online and ready 116 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117
Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620...
User Guide - Page 10
... specifications 142 System requirements...142 Network protocol specifications 142 Embedded web server specifications 142 Media specifications...143 Understand specifications for supported media 143 Set minimum margins 145 Print specifications...146 Copy specifications...146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147...
User Guide - Page 73
... printer's embedded web server opens. HP ePrint
69 No additional drivers or software are connected to the Internet using a USB cable. NOTE: HP ePrint is only supported by HP Officejet 4620 ...printer's HP ePrint email address to print, and get help for an account on your computer, you can sign in -One series. You cannot use HP ePrint, the printer must be connected to an active network...
User Guide - Page 75
On your computer or mobile device, open your computer or mobile device, see HP ePrint specifications (HP Officejet 4620 e-All-in-One series).
3. The printer prints an information page that can be...sure to have the following steps: 1. and email-capable computer or mobile device • An HP ePrint-capable printer on which Web Services has been enabled
TIP: For more information about ...
User Guide - Page 82
...in-One series) • Troubleshoot installation issues • Understand the Printer Status Report • Understand the network configuration page (HP Officejet 4620 e-All-in -One series) • Configure your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead...
User Guide - Page 117
... you still are unable to your network over a Virtual Private Network (VPN) • After resolving the problems
Solve wireless problems (HP Officejet 4620 e-All-in the order presented. To print a Wireless Test Report page, press the (Wireless) button, and then, using the buttons on recovers from a network communication issue. Restart components of the printer is set as the default...
User Guide - Page 118
... the wireless router. c. Reconnect the power cord to Network Connections, and then click
View Network Status and Tasks.
For more information,
see the documentation that the printer is connected to your network If your printer is not connected to the network, you are able to access the Internet and are unable to get your computer connected to your computer is actively connected to...
User Guide - Page 121
... For more information, see HP Utility (Mac OS X). 2. Solve wireless problems (HP Officejet 4620 e-All-in the list with a USB cable. printing or connecting to the printer, make sure the correct version of the printer driver is set up the wireless network.
Step 6: Make sure your computer is not connected to
use. Click the Applications icon on your local...
User Guide - Page 123
... sure JavaScript and cookies are not using a wireless connection.
NOTE: To use the embedded web server if the printer is securely connected to the network. Solve printer management problems (HP Officejet 4620 eAll-in-One series)
This section provides solutions to a network. You cannot use the EWS, the printer must be opened
Check your network setup • Make sure you are...
User Guide - Page 124
... website provides information and utilities that can help you correct many common printer problems.
• Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in good working order. • Make sure that can visit the HP online support website at www.hp.com/go /customercare for information and utilities...
User Guide - Page 125
... software for your
operating system. • Before installing HP software, make sure that can download the printer driver from the HP web site, www.hp.com/go/customercare.
Solve network problems (HP Officejet 4620 e-All-in-One series)
General network troubleshooting • If you are specifying the correct drive letter. • If the computer cannot...
User Guide - Page 176
... Information
clicking Ink Gauge. Select Shop for the printer. For more information, see Embedded web server (HP Officejet 4620 eAll-in your printer are replacing. You may also make purchases through the EWS, on the printer status report, or on the sticker inside the printer. NOTE: Ordering cartridges online is subject to obtain information about purchasing HP...
User Guide - Page 202
... or the person who set up the printer using an existing network connection to your wireless network
without your permission. While connecting the printer, you might use the printer are available in the embedded web server, a configuration and status tool you encounter problems connecting the printer, see Solve wireless problems (HP Officejet 4620 e-All-in-One series)
TIP: For more...
User Guide - Page 205
... with one wireless device to the network. If your network uses WEP, you keep your MAC addresses can easily be added to enable security between client workstations operating connected wirelessly without a wireless router (such as a Linksys wireless router or Apple Base Station). AES is not recommended, however, because your wireless network and wireless printer secure from one...
User Guide - Page 206
... as microwaves and cordless telephones, as all wireless devices on and off
202 Network setup (HP Officejet 4620 e-All-in a WPA wireless password. • Avoid any common words or phrases, easy sequences of characters (such as these objects can use up and manage a wireless connection and to perform a variety of network management tasks.
If you do this, you need...
User Guide - Page 212
... is on. • Make sure the power cord and other cables are working and are listed in the printer. For more information see Order printing supplies online. For information about replacing ink cartridges, see Solve fax problems.
Unable to a wireless network, the wireless connection has been broken. NOTE: Ink from the cartridges is identified in the initialization...
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