HP Photosmart 7510 Support Question
HP Photosmart 7510 Support Question
Find answers below for this question about HP Photosmart 7510.Need a HP Photosmart 7510 manual? We have 2 online manuals for this item!
Question posted by elnlewis001 on January 5th, 2015
Problems With Hp Photosmart 7510 Printing After New Cartridges Installed
I have replaced ALL of the ink cartriges on my photosmart 7510 printer with 564xl and it will not print the far left black on the print test. Also, it doesn't print any black on things I am trying to print. The levels on the other black, cyan, yellow and magenta are getting lower and I haven't been able to print a thing! I have just spent almost $100 on ink...what is the problem? I have tried replacing cartriges in and out several times and cleaned the screens. I need an answer! Everyone seems to ask about this problem, yet there are NO ANSWERS on the OWL ANSWER site!
Current Answers
Answer #1: Posted by hzplj9 on January 5th, 2015 2:16 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,873,510
Member since:
June 25th, 2012 Points: 4,873,510
As you have stated you have replaced all of the cartrdiges then there is another fault that is possible. It may be a connection issue with the print screen assembly and the system board. This would entail dis-assembly however to check. If the printer has been left for sometime without operation and powered off the heads could have congealed ink in the tubes and so will require extensive cleaning to clear the blockage. As you can see there are numerous issues causing your problem. I have attached a link to HP for your device where in the troubleshooting section there is advice on resolving cartridge issues. Hope that helps.
Related HP Photosmart 7510 Manual Pages
Reference Guide - Page 1
PHOTOSMART 7510 e-ALL-IN-ONE SERIES Verify the box content
Reference Guide - Page 2
...Cartridge door
17 Automatic document feeder lid
Paper-width guide for the photo tray
Power button
Power specifications
Note: Use this printer only with the power adapter supplied by HP....estimated ink levels.
Photo: Opens the Photo menu where you turn on the product).
Home: Returns to access and print information from where you can view, edit, print, and save your HP Photosmart
5...
Reference Guide - Page 3
... to do the following:
- Note: Ink from the Setup > Preferences menu on the printer display.
•• When Web Services are turned on by touching either on and off .
•• Individual ink tanks allow replacing each cartridge separately. For more information, visit www.hp.com/go/inkusage.
•• When installing new cartridges, remove the piece of protective...
Reference Guide - Page 4
...; Resume: Continue a paused print job. 5. English
Setup troubleshooting
Auto Wireless Connect (for computers connected wirelessly to your configuration or operating system, the software will guide you through the software installation. If the Auto Wireless Connect method does not apply to a network)
Auto Wireless Connect automatically configures the printer with your HP Photosmart is not off...
Reference Guide - Page 5
...Start > All Programs > HP > HP Photosmart 7510 Series > Printer Setup & Software.
2. Keep your USB cable connected until prompted to disconnect it shows Not Connected, touch Settings, then touch Wireless Connection, and then touch On.
•• Print a wireless test report to share it on your printer is an online reference guide to finish installing the printer software.
See the...
Reference Guide - Page 6
...; Your computer might not be connected to your firewall up menu. The printer shows that can install the electronic Help from the HP support website at www.hp.com/support.
Windows
Mac
To locate electronic Help after it has been installed:
Click Start > All Programs > HP > HP Photosmart 7510 series > Help. To locate electronic Help after it has been...
Reference Guide - Page 7
...country to country elsewhere in this HP Limited Warranty. English
HP printer limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to products with the customer. HP's limited warranty covers only those that the operation of any country where the covered HP product is unable to repair or replace, as a result of normal use of...
User Guide - Page 3
... Use Print Apps...24 Visit the HP ePrintCenter website...24
7 Send and receive faxes with eFax Set up the printer for faxing (required)...25 Send a fax...26 Receive a fax...26 Fax Settings...26 Fax Issues and Questions...26
8 Work with cartridges Check the estimated ink levels...27 Clean printhead automatically...27 Clean ink smear...27 Replace the cartridges...
User Guide - Page 4
...door...35 Printhead failure...35 Printer failure...35 Ink cartridge problem...35 SETUP cartridges...37 10 Connectivity Add the HP Photosmart to a network...39 Change from a USB connection to a wireless network...40 Connect a new printer...41 Change network settings...41 Tips for setting up and using a networked printer...41 Advanced printer management tools (for networked printers 41 11 Technical...
User Guide - Page 5
... the HP Photosmart on page 31
HP Photosmart 7510 Series Help
HP Photosmart 7510 Series Help
3 on page 9 • Print on page 11 • Copy and scan on page 19 • Work with cartridges on page 27 • Send and receive faxes with eFax on page 25 • Connectivity on page 39 • Technical information on page 43 • Solve a problem...
User Guide - Page 8
..., and messages. NOTE: eFax may not reflect your finger horizontally to Know the HP Photosmart Chapter 2
17 Cartridge access area 18 Printhead assembly 19 Model number location 20 Rear USB port 21 Power connection (Use only with the power adapter supplied by HP). 22 Two-sided printing accessory
• View the animation for this topic.
User Guide - Page 26
... to HP Photosmart 7510 Series series owners.
Removing an app from the web, without a PC. View the animation for more Print Apps, and other free services. Use Print Apps
The enhanced HP Touchsmart ... computer or mobile device, anywhere and anytime.
You can also get Product Updates, more information and specific terms and conditions: www.hp.com/go / ePrintCenter.
HP and its third ...
User Guide - Page 29
... warnings and indicators provide estimates for working with ink on page 30
Clean printhead automatically
If print quality is unacceptable, and the problem is not low ink levels or non-HP ink, try cleaning ink smear from the printer display. Related topics • Order ink supplies on page 30
Tips for planning purposes only. In the Setup Menu, touch the...
User Guide - Page 33
...If you did not register your HP Photosmart by phone • Additional warranty options • Cartridge supply upgrade • Prepare printer • Check cartridge access door • Printhead failure • Printer failure • Ink cartridge problem • SETUP cartridges
Get more help
You can find more information and help about your printer while installing the software, you can...
User Guide - Page 35
... Utility (Windows only) and other troubleshooting tips. To check network configuration or print wireless test report 1. Touch View Network Settings. Solve a problem
Solve networking problem
33 From the Home screen,
touch the Settings button, and then touch Tools. Under HP Photosmart 7510 Series, click HP Photosmart 7510 Series, double-click Scanner Actions, and then double-click...
User Guide - Page 36
...problem error message, contact HP support for the HP Photosmart at an additional cost. Placing a call
Call HP support while you add any new hardware or software to your printer to recognize the supply upgrade cartridge. Remove the supply upgrade cartridge. 2. Close the cartridge... the following information:
• Product name (HP Photosmart 7510 Series) • Serial number (located on ...
User Guide - Page 41
... (WPS) button on the printer display to the wireless network that came with a WPS push button, follow the Push Button method. Press and hold for approximately two minutes during which the corresponding button on . Wireless Settings Menu method 1. If you intend to install the HP Photosmart on the networking device needs to be pressed or...
User Guide - Page 42
.... Follow the instructions on the screen.
Install software. ▲ Insert the product Software CD in Applications/Hewlett-Packard/Device Utilities to a wireless network connection. You will be connected to disconnect the USB cable and test the wireless network connection.
On Windows: a. b. Click HP Photosmart 7510 Series, click Printer Setup & Software Selection, and then...
User Guide - Page 43
... connection. On Windows: a. Click HP Photosmart 7510 Series, click Printer Setup and Software, and then click Connect a new printer c. Change network settings
If you want to connect another new printer of the Home screen. Follow the instructions on . Tips for more information. On Mac: ▲ Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change network...
User Guide - Page 45
...
The HP cartridges used with the HP Photosmart. This information helps HP design future products to the anonymous information on the memory chip. HP collects a sampling of the cartridge or their product. To disable the usage information function 1. The memory chips from this section. However, after you can render the chip inoperable. For additional specifications, see the printed...
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