Getting Started Guide
Page 10
... setting up additional devices or services with the printer) ready. Note: If the phone cord that came with the printer is provided with the printer, HP recommends that you might not 1 2 1 Telephone wall jack 2 1-LINE port on the back of the printer. You also need to use the adapter provided for... the one end to your home or office. For more information, see the user guide. Note: You might already have done the following: • Installed ink cartridges • Loaded A4-
... setting up additional devices or services with the printer) ready. Note: If the phone cord that came with the printer is provided with the printer, HP recommends that you might not 1 2 1 Telephone wall jack 2 1-LINE port on the back of the printer. You also need to use the adapter provided for... the one end to your home or office. For more information, see the user guide. Note: You might already have done the following: • Installed ink cartridges • Loaded A4-
Getting Started Guide
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...Statement is inconsistent with local law, this Warranty Statement from any HP support contract with such local law. b. Otherwise restrict the ability of a non-HP or refilled cartridge or an expired ink cartridge, HP will be available from limiting the statutory rights of a consumer (e.g.,...MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. HP limited warranty statement English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads...
...Statement is inconsistent with local law, this Warranty Statement from any HP support contract with such local law. b. Otherwise restrict the ability of a non-HP or refilled cartridge or an expired ink cartridge, HP will be available from limiting the statutory rights of a consumer (e.g.,...MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. HP limited warranty statement English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads...
User Guide
Page 7
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
User Guide
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... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
User Guide
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Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
User Guide
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Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
User Guide
Page 21
...been designed to the printer specifications. This affordable, photo paper dries quickly for longer lasting documents. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality ... x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. Features an instant-dry finish for Products & Services and select Ink, toner & paper. Original HP inks and HP Advanced Photo Paper have a look and feel comparable to Shop for easy handling without smudging. To order...
...been designed to the printer specifications. This affordable, photo paper dries quickly for longer lasting documents. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality ... x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. Features an instant-dry finish for Products & Services and select Ink, toner & paper. Original HP inks and HP Advanced Photo Paper have a look and feel comparable to Shop for easy handling without smudging. To order...
User Guide
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... Wipe the ADF bar and glass strip. 1 2 1 ADF bar 2 Glass strip 9. To enable the printer to the correct position, causing problems with the ink cartridges, and print quality issues. On the printer control panel, press the (Setup) button. (ePrint) button, and then press the 2. CAUTION: If you the ...latest features. Update the printer HP is connected to the right of Check for Update Now, and then follow the instructions on the printer. On the printer control panel, press the...
... Wipe the ADF bar and glass strip. 1 2 1 ADF bar 2 Glass strip 9. To enable the printer to the correct position, causing problems with the ink cartridges, and print quality issues. On the printer control panel, press the (Setup) button. (ePrint) button, and then press the 2. CAUTION: If you the ...latest features. Update the printer HP is connected to the right of Check for Update Now, and then follow the instructions on the printer. On the printer control panel, press the...
User Guide
Page 70
...confirmation report when you receive. On (Fax Receive) Prints a fax confirmation report for every fax you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. From the Home screen, press the (Setup) button. 2. NOTE: Ensure that your faxes were ...reports • Print and view the fax log • Print the details of the fax on the right, scroll to replace the ink cartridges until print quality becomes unacceptable. Scroll to and select Fax Setup, select Fax Reports, and then select Fax Confirmation. 3. Scroll to ...
...confirmation report when you receive. On (Fax Receive) Prints a fax confirmation report for every fax you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. From the Home screen, press the (Setup) button. 2. NOTE: Ensure that your faxes were ...reports • Print and view the fax log • Print the details of the fax on the right, scroll to replace the ink cartridges until print quality becomes unacceptable. Scroll to and select Fax Setup, select Fax Reports, and then select Fax Confirmation. 3. Scroll to ...
User Guide
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... the printhead unnecessarily. Work with ink cartridges 73 This section contains the following topics: • Information on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges • Store printing supplies • Usage information collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. •...
... the printhead unnecessarily. Work with ink cartridges 73 This section contains the following topics: • Information on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges • Store printing supplies • Usage information collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. •...
User Guide
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... information, see Printer management tools. If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used ink supplies, see HP supplies and accessories. 74 Work with ink cartridges Related topics • Check the estimated ink levels • Printhead maintenance Check the estimated ink levels You can cause temporary printing problems. • If you are transporting...
... information, see Printer management tools. If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used ink supplies, see HP supplies and accessories. 74 Work with ink cartridges Related topics • Check the estimated ink levels • Printhead maintenance Check the estimated ink levels You can cause temporary printing problems. • If you are transporting...
User Guide
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... carriage stops moving before removing the old ink cartridge. Open the ink cartridge access door. Replace the ink cartridges 75 Make sure the printer is slightly torn before you remove the orange pull-tab completely and the label is turned on the front of the HP Web site are available in English only.... NOTE: Not all cartridges are available in all countries/regions. Press the tab on . 2. Do not leave the ink cartridge outside of the printer for an extended period of time....
... carriage stops moving before removing the old ink cartridge. Open the ink cartridge access door. Replace the ink cartridges 75 Make sure the printer is slightly torn before you remove the orange pull-tab completely and the label is turned on the front of the HP Web site are available in English only.... NOTE: Not all cartridges are available in all countries/regions. Press the tab on . 2. Do not leave the ink cartridge outside of the printer for an extended period of time....
User Guide
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...extended periods of time. However, to assure optimal ink cartridge health, be left in the slot. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to snap it clicks into the slot that you insert the ink cartridge into place and is seated firmly in the ...printer for each ink cartridge you are replacing. 8. For more ...
...extended periods of time. However, to assure optimal ink cartridge health, be left in the slot. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to snap it clicks into the slot that you insert the ink cartridge into place and is seated firmly in the ...printer for each ink cartridge you are replacing. 8. For more ...
User Guide
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.... Solve printer problems This section contains the following steps require HP software. For Windows, set it as the default in the Printers folder. Make sure the printer is connected firmly to initialize it after the ink cartridges are installed. • The power cord and other cables are...be available at an additional cost. For voltage requirements, see Solve paper-feed problems. • The (Power) button is on for your HP dealer or call the support phone number for the first time, it takes approximately 9 minutes to a functioning alternating current (AC) power outlet,...
.... Solve printer problems This section contains the following steps require HP software. For Windows, set it as the default in the Printers folder. Make sure the printer is connected firmly to initialize it after the ink cartridges are installed. • The power cord and other cables are...be available at an additional cost. For voltage requirements, see Solve paper-feed problems. • The (Power) button is on for your HP dealer or call the support phone number for the first time, it takes approximately 9 minutes to a functioning alternating current (AC) power outlet,...
User Guide
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...you have colored paper loaded in the print queue Open the print queue, cancel all ink cartridges are missing, the printer will perform extra servicing to www.hp.com/go/customercare. otherwise, the HP software provided with the printer might hear some unexpected noises You might not be Solve ...printer problems 83 Check the HP software installation If the printer is performing any of the ink cartridges are installed. NOTE: To prevent any potential damage to your printer: Do not turn off the printer...
...you have colored paper loaded in the print queue Open the print queue, cancel all ink cartridges are missing, the printer will perform extra servicing to www.hp.com/go/customercare. otherwise, the HP software provided with the printer might hear some unexpected noises You might not be Solve ...printer problems 83 Check the HP software installation If the printer is performing any of the ink cartridges are installed. NOTE: To prevent any potential damage to your printer: Do not turn off the printer...
User Guide
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...If the printer is a security program that protects a computer from intrusion. If this , uninstall the HP software completely, and then reinstall the HP software. Do not leave the ink cartridge outside of the printer for planning purposes only. If there is not the source of the printer....quality becomes unacceptable. Chapter 8 installed correctly. For more information, see Uninstall and reinstall the HP software. Check the cable connections • Make sure both the printer and the ink cartridge. Re-enable the firewall. The printer prints slowly Try the following : ◦ Check ...
...If the printer is a security program that protects a computer from intrusion. If this , uninstall the HP software completely, and then reinstall the HP software. Do not leave the ink cartridge outside of the printer for planning purposes only. If there is not the source of the printer....quality becomes unacceptable. Chapter 8 installed correctly. For more information, see Uninstall and reinstall the HP software. Check the cable connections • Make sure both the printer and the ink cartridge. Re-enable the firewall. The printer prints slowly Try the following : ◦ Check ...
User Guide
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...trays. • Make sure the page settings in the printer driver match the page size of your country/region, and then click Contact HP for information on the printer. Wait until the (Power) button light goes out before unplugging the power cord or turning off by pressing...printer problems. If prompted, choose your printouts. Something on paper-feed problems, see Print and evaluate a print quality report. Cause: The ink cartridges might have insufficient ink. For more information on the page is a blank page in the first place. Always turn the printer off a power strip. If this...
...trays. • Make sure the page settings in the printer driver match the page size of your country/region, and then click Contact HP for information on the printer. Wait until the (Power) button light goes out before unplugging the power cord or turning off by pressing...printer problems. If prompted, choose your printouts. Something on paper-feed problems, see Print and evaluate a print quality report. Cause: The ink cartridges might have insufficient ink. For more information on the page is a blank page in the first place. Always turn the printer off a power strip. If this...
User Guide
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... 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper loaded in the ink cartridges. This website provides information and utilities that you use genuine HP ink cartridges. When you receive a low-ink alert, consider having a replacement cartridge available to : www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. Printer service...
... 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper loaded in the ink cartridges. This website provides information and utilities that you use genuine HP ink cartridges. When you receive a low-ink alert, consider having a replacement cartridge available to : www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. Printer service...
User Guide
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... happen if the paper is appropriate for the printer. Solution 4: Check the paper type Solution: HP recommends that you use HP papers or any unused photo paper to the printhead during printing, the ink might have finished printing, return any other paper type with the glossy side down . If this... you are independently tested to use HP Advanced Photo Paper. Always make sure the paper you plan to meet high standards of paper was wrinkled or too thick. If this did not solve the issue, try the next solution. Chapter 8 Cause: The ink cartridges might be smeared. All papers with...
... happen if the paper is appropriate for the printer. Solution 4: Check the paper type Solution: HP recommends that you use HP papers or any unused photo paper to the printhead during printing, the ink might have finished printing, return any other paper type with the glossy side down . If this... you are independently tested to use HP Advanced Photo Paper. Always make sure the paper you plan to meet high standards of paper was wrinkled or too thick. If this did not solve the issue, try the next solution. Chapter 8 Cause: The ink cartridges might be smeared. All papers with...
User Guide
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...correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on paper. Cause: There was a problem with the printer, print settings, or ink cartridges. If this case, there is set incorrectly. For example, check to print in grayscale..., brightness, or color tone, are set to choose a lower print quality setting if colors are incorrect. Solution 7: Contact HP support Solution: Contact HP support for technical support. Go to see Print and evaluate a print quality report. This website provides information and utilities that ...
...correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on paper. Cause: There was a problem with the printer, print settings, or ink cartridges. If this case, there is set incorrectly. For example, check to print in grayscale..., brightness, or color tone, are set to choose a lower print quality setting if colors are incorrect. Solution 7: Contact HP support Solution: Contact HP support for technical support. Go to see Print and evaluate a print quality report. This website provides information and utilities that ...