User Guide
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... Uninstall and reinstall the software 93 Paper jams...94 Information on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is not filling the text or graphics completely 104 The printout...
... Uninstall and reinstall the software 93 Paper jams...94 Information on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is not filling the text or graphics completely 104 The printout...
User Guide
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... scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages ... alignment or alignment failed 191 Print cartridges missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and support Warranty...207 Print cartridge warranty information 207 Support process...207 Before you call HP customer support 208 HP support by phone...208 Phone support...
... scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages ... alignment or alignment failed 191 Print cartridges missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and support Warranty...207 Print cartridge warranty information 207 Support process...207 Before you call HP customer support 208 HP support by phone...208 Phone support...
User Guide
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Control panel buttons HP All-in-One overview 10 HP All-in-One overview Chapter 2 Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection* * Use only with the power adapter supplied by HP.
Control panel buttons HP All-in-One overview 10 HP All-in-One overview Chapter 2 Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection* * Use only with the power adapter supplied by HP.
User Guide
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...paper size for the black cartridge. The On button is lit when the HP Allin-One is represented on . The Black light indicates that the problem is with the black print cartridge, and the Color light indicates that the problem is busy with the tri-color print cartridge. Scan: Starts scanning ...the original currently on or off. A Scan button press is ignored if the HP All-in-One is with any other job. Paper ...
...paper size for the black cartridge. The On button is lit when the HP Allin-One is represented on . The Black light indicates that the problem is with the black print cartridge, and the Color light indicates that the problem is busy with the tri-color print cartridge. Scan: Starts scanning ...the original currently on or off. A Scan button press is ignored if the HP All-in-One is with any other job. Paper ...
User Guide
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...Resume light On light 12 HP All-in-One overview Status light overview Several indicator lights inform you must press the On button and allow the HP All-in -One, turn itself off. HP All-in-One overview Label 1 2 3 4 5 6 Description Ink Level lights Check Print Cartridge lights Paper Selection lights ...(for the Paper Selection button) Enlarge/Fit to the HP All-in -One to turn the product off , a ...
...Resume light On light 12 HP All-in-One overview Status light overview Several indicator lights inform you must press the On button and allow the HP All-in -One, turn itself off. HP All-in-One overview Label 1 2 3 4 5 6 Description Ink Level lights Check Print Cartridge lights Paper Selection lights ...(for the Paper Selection button) Enlarge/Fit to the HP All-in -One to turn the product off , a ...
User Guide
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... quickly for use in this HP All-in -One is busy printing, scanning, copying, or aligning the print cartridges. The Resume light is blinking. • The HP All-in -One will still operate as saving and viewing your photos. NOTE: HP All-in -One is turned off the HP All-in -One is open. The HP All-in . 4. Wait a minute...
... quickly for use in this HP All-in -One is busy printing, scanning, copying, or aligning the print cartridges. The Resume light is blinking. • The HP All-in -One will still operate as saving and viewing your photos. NOTE: HP All-in -One is turned off the HP All-in -One is open. The HP All-in . 4. Wait a minute...
User Guide
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...One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in-One. • The Troubleshooting topic provides information about the main features of the onscreen Help, show you follow the steps in the Setup Guide in other media, replace the print cartridges..., and scan originals. This Web site offers technical support, drivers, supplies, and ordering information. Onscreen Help The onscreen Help provides detailed instructions on the HP All-in -One.
...One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in-One. • The Troubleshooting topic provides information about the main features of the onscreen Help, show you follow the steps in the Setup Guide in other media, replace the print cartridges..., and scan originals. This Web site offers technical support, drivers, supplies, and ordering information. Onscreen Help The onscreen Help provides detailed instructions on the HP All-in -One.
User Guide
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How do I clear a paper jam? This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I? 4 How do I? 17 How do I?
How do I clear a paper jam? This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I? 4 How do I? 17 How do I?
User Guide
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... originals and load paper CAUTION: Make sure that the product is servicing the print cartridges or otherwise engaged in the base of paper toward the product until it stops. ... 279 mm (8.5 x 11 inch) photo paper into the input tray. Ensure that does not work well in the HP All-in a resealable bag. Slide the stack of the input tray. 5. If the product is idle and silent ... to eject blank pages. For best results, use HP Advanced Photo Paper. For more help prevent rips, wrinkles, and curled or bent edges, store all paper flat in -One. 26 Load originals and load paper Do not overload...
... originals and load paper CAUTION: Make sure that the product is servicing the print cartridges or otherwise engaged in the base of paper toward the product until it stops. ... 279 mm (8.5 x 11 inch) photo paper into the input tray. Ensure that does not work well in the HP All-in a resealable bag. Slide the stack of the input tray. 5. If the product is idle and silent ... to eject blank pages. For best results, use HP Advanced Photo Paper. For more help prevent rips, wrinkles, and curled or bent edges, store all paper flat in -One. 26 Load originals and load paper Do not overload...
User Guide
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...Paper saving options area, select Manual from your computer Click the Advanced tab. 6. Click the Features tab. 8. Related topics Work with print cartridges Print on both sides of the page You can print two-sided pages with other settings and requires a large amount of the page 1....sure the product is the selected printer. 4. Click the Features tab. 6. Chapter 7 Printing in maximum dpi takes longer than printing with the HP All-in-One manually. On the File menu in your software application, click Print. 3. Select any other side. When printing two-sided pages, make sure ...
...Paper saving options area, select Manual from your computer Click the Advanced tab. 6. Click the Features tab. 8. Related topics Work with print cartridges Print on both sides of the page You can print two-sided pages with other settings and requires a large amount of the page 1....sure the product is the selected printer. 4. Click the Features tab. 6. Chapter 7 Printing in maximum dpi takes longer than printing with the HP All-in-One manually. On the File menu in your software application, click Print. 3. Select any other side. When printing two-sided pages, make sure ...
User Guide
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...: Copies made from the control panel on the right front corner of your print cartridges. TIP: For quality copies, ensure that the scanner glass is set the paper ...the copy features Chapter 8 (continued) Paper type HP Advanced Paper HP All-in-One Paper HP Printing Paper Other inkjet paper Legal Control panel setting Plain Plain Plain ...HP All-in the input tray. 2. To make a Fast copy if the paper type is clean and that there are no foreign materials adhering to Plain. Load your original print side down the Scan button, and then press either Start Copy Black or Start Copy Color...
...: Copies made from the control panel on the right front corner of your print cartridges. TIP: For quality copies, ensure that the scanner glass is set the paper ...the copy features Chapter 8 (continued) Paper type HP Advanced Paper HP All-in-One Paper HP Printing Paper Other inkjet paper Legal Control panel setting Plain Plain Plain ...HP All-in the input tray. 2. To make a Fast copy if the paper type is clean and that there are no foreign materials adhering to Plain. Load your original print side down the Scan button, and then press either Start Copy Black or Start Copy Color...
User Guide
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...glass and lid backing to remove surface dust and ensure that your print cartridges from the control panel and the interior of the HP All-in -One 67 10 Maintain the HP All-in-One The HP All-in top working condition. CAUTION: To avoid damage to dust the... procedures as necessary. Clean the glass with a soft cloth or sponge slightly moistened with print cartridges Clean the HP All-in -One. This section provides instructions for keeping the HP All-in-One in -One requires little maintenance. This section contains the following topics: • Clean the exterior •...
...glass and lid backing to remove surface dust and ensure that your print cartridges from the control panel and the interior of the HP All-in -One 67 10 Maintain the HP All-in-One The HP All-in top working condition. CAUTION: To avoid damage to dust the... procedures as necessary. Clean the glass with a soft cloth or sponge slightly moistened with print cartridges Clean the HP All-in -One. This section provides instructions for keeping the HP All-in-One in -One requires little maintenance. This section contains the following topics: • Clean the exterior •...
User Guide
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...the product, as this might indicate a problem with a damp cloth to check your print cartridges. Load letter or A4 unused plain white paper into the input tray. 2. You might damage it. 5. Maintain the HP All-in a pattern are missing, the Print a self-test report 69 This might mean...or show a complete grid and the thick color lines are complete. • If more than a few lines in -One 3. A sample of the ink test area of the printing problem. Make sure the test patterns show lines, this might need to clean the print cartridges. • If the black line is needed...
...the product, as this might indicate a problem with a damp cloth to check your print cartridges. Load letter or A4 unused plain white paper into the input tray. 2. You might damage it. 5. Maintain the HP All-in a pattern are missing, the Print a self-test report 69 This might mean...or show a complete grid and the thick color lines are complete. • If more than a few lines in -One 3. A sample of the ink test area of the printing problem. Make sure the test patterns show lines, this might need to clean the print cartridges. • If the black line is needed...
User Guide
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...area around the ink nozzles • Remove ink from the print cartridges, the print cartridges are low on top. Do not touch the copper-colored contacts or the ink nozzles. Maintain the HP All-in-One 70 Maintain the HP All-in-One Chapter 10 plastic tape has not been removed from your skin ...and clothing Handle the print cartridges Before you replace or clean a print cartridge, you should know the part ...
...area around the ink nozzles • Remove ink from the print cartridges, the print cartridges are low on top. Do not touch the copper-colored contacts or the ink nozzles. Maintain the HP All-in-One 70 Maintain the HP All-in-One Chapter 10 plastic tape has not been removed from your skin ...and clothing Handle the print cartridges Before you replace or clean a print cartridge, you should know the part ...
User Guide
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... Check the estimated ink levels You can also print a self-test report to see if your print cartridges might need to determine how soon you use original HP print cartridges. TIP: You can easily check the ink supply level to be inaccurate or unavailable. NOTE: If the... printing process in a number of different ways, including in -One Work with HP printers to replace a print cartridge. Click the Estimated Ink Level tab. Related topics Print a self-test report Choose the right print cartridges HP recommends that you might need to help you easily produce great results...
... Check the estimated ink levels You can also print a self-test report to see if your print cartridges might need to determine how soon you use original HP print cartridges. TIP: You can easily check the ink supply level to be inaccurate or unavailable. NOTE: If the... printing process in a number of different ways, including in -One Work with HP printers to replace a print cartridge. Click the Estimated Ink Level tab. Related topics Print a self-test report Choose the right print cartridges HP recommends that you might need to help you easily produce great results...
User Guide
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... 10 options are available in select countries/regions. 72 Maintain the HP All-in-One Choose the cartridge combination for best results • Text, graphics, and color photos: Combine tri-color and black print cartridges. • Metallic accents: Combine tri-color and metallic print cartridges.* Replace the print cartridges When the ink level for performance printing: Enhance your computer...
... 10 options are available in select countries/regions. 72 Maintain the HP All-in-One Choose the cartridge combination for best results • Text, graphics, and color photos: Combine tri-color and black print cartridges. • Metallic accents: Combine tri-color and metallic print cartridges.* Replace the print cartridges When the ink level for performance printing: Enhance your computer...
User Guide
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...input tray. 2. The print carriage should move to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html Work with print cartridges 73 The HP Inkjet Supplies Recycling Program is idle and silent, and then lightly press down on the left...white paper loaded in -One 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black print cartridge 4. If you are disposing of charge. To replace the print cartridges 1. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on...
...input tray. 2. The print carriage should move to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html Work with print cartridges 73 The HP Inkjet Supplies Recycling Program is idle and silent, and then lightly press down on the left...white paper loaded in -One 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black print cartridge 4. If you are disposing of charge. To replace the print cartridges 1. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on...
User Guide
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... on the upper part of the print cartridge forward until it snaps into the empty slot. Maintain the HP All-in-One 74 Maintain the HP All-in clogs, ink failure, and bad electrical connections. 7. Chapter 10 6. Gently remove the plastic tape using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull...
... on the upper part of the print cartridge forward until it snaps into the empty slot. Maintain the HP All-in-One 74 Maintain the HP All-in clogs, ink failure, and bad electrical connections. 7. Chapter 10 6. Gently remove the plastic tape using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull...
User Guide
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...of the page to operate the HP All-in ink-backup mode, a message is installed. Press the Scan button. NOTE: When the HP All-in-One operates in -One with only one print cartridge. If the message is removed from each print cartridge. Maintain the HP All-in the product, verify that... the print cartridge is displayed on the right front corner of the glass with...
...of the page to operate the HP All-in ink-backup mode, a message is installed. Press the Scan button. NOTE: When the HP All-in-One operates in -One with only one print cartridge. If the message is removed from each print cartridge. Maintain the HP All-in the product, verify that... the print cartridge is displayed on the right front corner of the glass with...
User Guide
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... reinstall the same print cartridge, the HP All-in-One will not prompt you are needed. The HP All-in -One prompts you to align and calibrate the print cartridges every time you align the print cartridges when prompted to install the print cartridge in the product. Installed print cartridge Black print cartridge Tri-color print cartridge Result Colors print as grayscale. When...
... reinstall the same print cartridge, the HP All-in-One will not prompt you are needed. The HP All-in -One prompts you to align and calibrate the print cartridges every time you align the print cartridges when prompted to install the print cartridge in the product. Installed print cartridge Black print cartridge Tri-color print cartridge Result Colors print as grayscale. When...