User Guide
Page 6
... Uninstall and reinstall the software 93 Paper jams...94 Information on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is not filling the text or graphics completely 104 The printout...
... Uninstall and reinstall the software 93 Paper jams...94 Information on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is not filling the text or graphics completely 104 The printout...
User Guide
Page 7
... scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages ... alignment or alignment failed 191 Print cartridges missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and support Warranty...207 Print cartridge warranty information 207 Support process...207 Before you call HP customer support 208 HP support by phone...208 Phone support...
... scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages ... alignment or alignment failed 191 Print cartridges missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and support Warranty...207 Print cartridge warranty information 207 Support process...207 Before you call HP customer support 208 HP support by phone...208 Phone support...
User Guide
Page 13
Control panel buttons HP All-in-One overview 10 HP All-in-One overview Chapter 2 Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection* * Use only with the power adapter supplied by HP.
Control panel buttons HP All-in-One overview 10 HP All-in-One overview Chapter 2 Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection* * Use only with the power adapter supplied by HP.
User Guide
Page 14
Label 1 Icon 2 3 4 5 6 7 8 9 Name and Description Ink Level lights: Show ink level information for each print cartridge, four for the tri-color cartridge and four for copying. A Scan button press is ignored if the HP All-in-One is loaded in -One to specify multiple black copies. Make sure the appropriate paper type is busy with any other...
Label 1 Icon 2 3 4 5 6 7 8 9 Name and Description Ink Level lights: Show ink level information for each print cartridge, four for the tri-color cartridge and four for copying. A Scan button press is ignored if the HP All-in-One is loaded in -One to specify multiple black copies. Make sure the appropriate paper type is busy with any other...
User Guide
Page 15
... still used by the product. HP All-in-One overview Label 1 2 3 4 5 6 Description Ink Level lights Check Print Cartridge lights Paper Selection lights (for the Paper Selection button) Enlarge/Fit to the HP All-in -One to turn the product off . This prevents the print cartridges from drying out. Status light... overview Several indicator lights inform you must press the On button and allow the HP All-in -One, turn itself off , and then unplug...
... still used by the product. HP All-in-One overview Label 1 2 3 4 5 6 Description Ink Level lights Check Print Cartridge lights Paper Selection lights (for the Paper Selection button) Enlarge/Fit to the HP All-in -One to turn the product off . This prevents the print cartridges from drying out. Status light... overview Several indicator lights inform you must press the On button and allow the HP All-in -One, turn itself off , and then unplug...
User Guide
Page 16
...of your photos. The On, Resume, and Check Print Scanner failure. NOTE: HP All-in -One has a paper jam. Cartridge lights are off the HP All-in -One is open. If the problem persists, contact HP Support. Light status What it on the product. Press the On button to make...on steady. The HP All-in -One, then turn on again. Look for use in this HP All-in -One overview Use the HP Photosmart software 13 The Check Print Cartridge light is • The print cartridge door is turned off the product. 2. Use the HP Photosmart software The HP Photosmart Software provides ...
...of your photos. The On, Resume, and Check Print Scanner failure. NOTE: HP All-in -One has a paper jam. Cartridge lights are off the HP All-in -One is open. If the problem persists, contact HP Support. Light status What it on the product. Press the On button to make...on steady. The HP All-in -One, then turn on again. Look for use in this HP All-in -One overview Use the HP Photosmart software 13 The Check Print Cartridge light is • The print cartridge door is turned off the product. 2. Use the HP Photosmart software The HP Photosmart Software provides ...
User Guide
Page 18
... Help The onscreen Help provides detailed instructions on the HP All-in other media, replace the print cartridges, and scan originals. Readme The Readme file contains the most recent information which might encounter with the HP All-in -One. If you have Internet access, you how to ...complete key tasks on using the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart ...
... Help The onscreen Help provides detailed instructions on the HP All-in other media, replace the print cartridges, and scan originals. Readme The Readme file contains the most recent information which might encounter with the HP All-in -One. If you have Internet access, you how to ...complete key tasks on using the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart ...
User Guide
Page 20
This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I? 17 How do I clear a paper jam? 4 How do I? How do I?
This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I? 17 How do I clear a paper jam? 4 How do I? How do I?
User Guide
Page 29
...to the diagram engraved in a resealable bag. TIP: To help on facing down . Ensure that does not work well in the HP All-in a task, you are using letterhead, insert the top of paper into the input tray. TIP: If you could ...input tray with the side you want to print on faces down . If the paper is servicing the print cartridges or otherwise engaged in -One. 26 Load originals and load paper Slide the paper-width guide inward until it stops at the edge of...279 mm (8.5 x 11 inch) photo paper into the input tray of the input tray. 5. For best results, use HP Advanced Photo Paper.
...to the diagram engraved in a resealable bag. TIP: To help on facing down . Ensure that does not work well in the HP All-in a task, you are using letterhead, insert the top of paper into the input tray. TIP: If you could ...input tray with the side you want to print on faces down . If the paper is servicing the print cartridges or otherwise engaged in -One. 26 Load originals and load paper Slide the paper-width guide inward until it stops at the edge of...279 mm (8.5 x 11 inch) photo paper into the input tray of the input tray. 5. For best results, use HP Advanced Photo Paper.
User Guide
Page 45
...this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Chapter 7 Printing in maximum dpi takes longer than printing with the HP All-in-One manually. To print in the input tray. 2. Make sure you want, and then click OK. Make sure the product is the selected printer. 4....show through to use paper that is thick enough so that you have paper loaded in Maximum dpi mode 1. Related topics Work with print cartridges Print on both sides of the page 1. To print on both sides of the page You can print two-sided pages with other side...
...this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Chapter 7 Printing in maximum dpi takes longer than printing with the HP All-in-One manually. To print in the input tray. 2. Make sure you want, and then click OK. Make sure the product is the selected printer. 4....show through to use paper that is thick enough so that you have paper loaded in Maximum dpi mode 1. Related topics Work with print cartridges Print on both sides of the page 1. To print on both sides of the page You can print two-sided pages with other side...
User Guide
Page 61
... print side down the Scan button, and then press either Start Copy Black or Start Copy Color. 58 Use the copy features NOTE: You cannot make a Fast copy 1. You can perform...borderless photos. Use the copy features Chapter 8 (continued) Paper type HP Advanced Paper HP All-in-One Paper HP Printing Paper Other inkjet paper Legal Control panel setting Plain Plain Plain Plain Plain Related topics... copy jobs, the HP All-in the input tray. 2. Press and hold down on regular, plain paper automatically use less ink and extend the life of your print cartridges. Fast copies use ...
... print side down the Scan button, and then press either Start Copy Black or Start Copy Color. 58 Use the copy features NOTE: You cannot make a Fast copy 1. You can perform...borderless photos. Use the copy features Chapter 8 (continued) Paper type HP Advanced Paper HP All-in-One Paper HP Printing Paper Other inkjet paper Legal Control panel setting Plain Plain Plain Plain Plain Related topics... copy jobs, the HP All-in the input tray. 2. Press and hold down on regular, plain paper automatically use less ink and extend the life of your print cartridges. Fast copies use ...
User Guide
Page 70
...-in top working condition. To clean the glass 1. Clean the glass with a soft cloth or sponge slightly moistened with print cartridges Clean the HP All-in -One does not require cleaning. Sometimes you might want to wipe dust, smudges, and stains off the product, unplug the power cord, ... copies and scans remain clear, you might need to remove surface dust and ensure that your print cartridges from the control panel and the interior of the HP All-in -One To ensure that your copies and scans remain clear. Perform these simple maintenance procedures as necessary. CAUTION...
...-in top working condition. To clean the glass 1. Clean the glass with a soft cloth or sponge slightly moistened with print cartridges Clean the HP All-in -One does not require cleaning. Sometimes you might want to wipe dust, smudges, and stains off the product, unplug the power cord, ... copies and scans remain clear, you might need to remove surface dust and ensure that your print cartridges from the control panel and the interior of the HP All-in -One To ensure that your copies and scans remain clear. Perform these simple maintenance procedures as necessary. CAUTION...
User Guide
Page 72
... tri-color print cartridge in the right slot. • If any residual alcohol. You might need to spill alcohol on the product. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. Maintain the HP All-in... indicate a problem with print cartridges To ensure the best print quality from the product, you replace the print cartridges. The product prints a self-test report, which might damage it. 5. Load letter or A4 unused plain white paper into the input tray. 2. Plug in -One 3.
... tri-color print cartridge in the right slot. • If any residual alcohol. You might need to spill alcohol on the product. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. Maintain the HP All-in... indicate a problem with print cartridges To ensure the best print quality from the product, you replace the print cartridges. The product prints a self-test report, which might damage it. 5. Load letter or A4 unused plain white paper into the input tray. 2. Plug in -One 3.
User Guide
Page 73
Do not touch the copper-colored contacts or the ink nozzles. Maintain the HP All-in-One 70 Maintain the HP All-in-One This section contains the following topics: • Handle the print cartridges • Check the estimated ink levels • Choose the right print cartridges • Replace the print cartridges • Use ink-backup mode • Store...
Do not touch the copper-colored contacts or the ink nozzles. Maintain the HP All-in-One 70 Maintain the HP All-in-One This section contains the following topics: • Handle the print cartridges • Check the estimated ink levels • Choose the right print cartridges • Replace the print cartridges • Use ink-backup mode • Store...
User Guide
Page 74
... used in the printing process in a number of ink remaining in -One Work with print cartridges 71 For more information, see which keeps print nozzles clear and ink flowing smoothly. Related topics Print a self-test report Choose the right print cartridges HP recommends that you easily produce great results, time after it is left...
... used in the printing process in a number of ink remaining in -One Work with print cartridges 71 For more information, see which keeps print nozzles clear and ink flowing smoothly. Related topics Print a self-test report Choose the right print cartridges HP recommends that you easily produce great results, time after it is left...
User Guide
Page 75
... tri-color and metallic print cartridges.* Replace the print cartridges When the ink level for performance printing: Enhance your computer screen. Our standard cartridges give you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. Chapter 10 options are available in select countries/regions. 72 Maintain the HP All-in-One...
... tri-color and metallic print cartridges.* Replace the print cartridges When the ink level for performance printing: Enhance your computer screen. Our standard cartridges give you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. Chapter 10 options are available in select countries/regions. 72 Maintain the HP All-in-One...
User Guide
Page 76
... are disposing of charge. To replace the print cartridges 1. If you have letter or A4 unused plain white paper loaded in the input tray. 2. The HP Inkjet Supplies Recycling Program is on the right. Make sure the product is available in -One 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black print...
... are disposing of charge. To replace the print cartridges 1. If you have letter or A4 unused plain white paper loaded in the input tray. 2. The HP Inkjet Supplies Recycling Program is on the right. Make sure the product is available in -One 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black print...
User Guide
Page 77
If you are installing the tri-color print cartridge, slide it snaps into the empty slot. If you are installing the black print cartridge, slide it into the left slot. Maintain the HP All-in-One 74 Maintain the HP All-in clogs, ink failure, and bad electrical connections. 7. Remove the new print cartridge from its packaging, being...
If you are installing the tri-color print cartridge, slide it snaps into the empty slot. If you are installing the black print cartridge, slide it into the left slot. Maintain the HP All-in-One 74 Maintain the HP All-in clogs, ink failure, and bad electrical connections. 7. Remove the new print cartridge from its packaging, being...
User Guide
Page 78
... the top of plastic tape has been removed from the print cartridge carriage. Close the print cartridge door. 9. The ink-backup mode is initiated when a print cartridge is installed. Maintain the HP All-in -One with only one print cartridge. During ink-backup mode, the product can only print jobs ... scanning an original). When plastic tape covers the print cartridge contacts, the product cannot detect that the protective piece of the page to operate the HP All-in -One 10. 8. If the message is displayed and two print cartridges are installed in ink-backup mode, a message is...
... the top of plastic tape has been removed from the print cartridge carriage. Close the print cartridge door. 9. The ink-backup mode is initiated when a print cartridge is installed. Maintain the HP All-in -One with only one print cartridge. During ink-backup mode, the product can only print jobs ... scanning an original). When plastic tape covers the print cartridge contacts, the product cannot detect that the protective piece of the page to operate the HP All-in -One 10. 8. If the message is displayed and two print cartridges are installed in ink-backup mode, a message is...
User Guide
Page 79
... mode, see Replace the print cartridges. The HP All-in -One The HP All-in-One remembers the alignment values for that print cartridge, so you do not attempt to align and calibrate the print cartridges every time you install a new print cartridge. Installed print cartridge Black print cartridge Tri-color print cartridge Result Colors print as grayscale. Colors print but black is grayed...
... mode, see Replace the print cartridges. The HP All-in -One The HP All-in-One remembers the alignment values for that print cartridge, so you do not attempt to align and calibrate the print cartridges every time you install a new print cartridge. Installed print cartridge Black print cartridge Tri-color print cartridge Result Colors print as grayscale. Colors print but black is grayed...
