User Guide
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... Uninstall and reinstall the software 93 Paper jams...94 Information on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is not filling the text or graphics completely 104 The printout...
... Uninstall and reinstall the software 93 Paper jams...94 Information on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is not filling the text or graphics completely 104 The printout...
User Guide
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... scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages ... alignment or alignment failed 191 Print cartridges missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and support Warranty...207 Print cartridge warranty information 207 Support process...207 Before you call HP customer support 208 HP support by phone...208 Phone support...
... scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages ... alignment or alignment failed 191 Print cartridges missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and support Warranty...207 Print cartridge warranty information 207 Support process...207 Before you call HP customer support 208 HP support by phone...208 Phone support...
User Guide
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Chapter 2 Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection* * Use only with the power adapter supplied by HP. Control panel buttons HP All-in-One overview 10 HP All-in-One overview
Chapter 2 Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection* * Use only with the power adapter supplied by HP. Control panel buttons HP All-in-One overview 10 HP All-in-One overview
User Guide
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...of copies have been selected. Resume: Instructs the HP All-in -One is powered on . The On button is lit when the HP Allin-One is busy with any other job. Check Print Cartridge lights: Indicates the need to specify multiple color copies. The Black light indicates that the problem ... times to load paper or clear a paper jam. On: Turns the HP All-in -One overview The default paper type setting is with the black print cartridge, and the Color light indicates that the problem is Plain. Control panel buttons 11 HP All-in -One on the display. Label 1 Icon 2 3 4 5 6 7 8 9 ...
...of copies have been selected. Resume: Instructs the HP All-in -One is powered on . The On button is lit when the HP Allin-One is busy with any other job. Check Print Cartridge lights: Indicates the need to specify multiple color copies. The Black light indicates that the problem ... times to load paper or clear a paper jam. On: Turns the HP All-in -One overview The default paper type setting is with the black print cartridge, and the Color light indicates that the problem is Plain. Control panel buttons 11 HP All-in -One on the display. Label 1 Icon 2 3 4 5 6 7 8 9 ...
User Guide
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... Several indicator lights inform you must press the On button and allow the HP All-in-One to turn the product off , a minimal amount of the HP All-in-One. This prevents the print cartridges from drying out. To completely disconnect the power supply to Page light Resume... light On light 12 HP All-in-One overview HP All-in-One overview Label 1 2 3 4 5 6 Description Ink Level lights Check Print Cartridge lights Paper Selection lights (for the Paper Selection button) Enlarge/Fit to the HP All-in-One, turn itself off. Chapter 2 (continued) Label...
... Several indicator lights inform you must press the On button and allow the HP All-in-One to turn the product off , a minimal amount of the HP All-in-One. This prevents the print cartridges from drying out. To completely disconnect the power supply to Page light Resume... light On light 12 HP All-in-One overview HP All-in-One overview Label 1 2 3 4 5 6 Description Ink Level lights Check Print Cartridge lights Paper Selection lights (for the Paper Selection button) Enlarge/Fit to the HP All-in-One, turn itself off. Chapter 2 (continued) Label...
User Guide
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..., access the software help through the HP Solution Center. The Resume light is blinking. • The HP All-in -One is turned off the HP All-in -One is blinking. The Check Print Cartridge light is • The print cartridge door is out of the Paper The HP All-in -One is open. Cartridge lights are blinking. If the problem...
..., access the software help through the HP Solution Center. The Resume light is blinking. • The HP All-in -One is turned off the HP All-in -One is blinking. The Check Print Cartridge light is • The print cartridge door is out of the Paper The HP All-in -One is open. Cartridge lights are blinking. If the problem...
User Guide
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...you have Internet access, you how to access the Readme file. Onscreen Help The onscreen Help provides detailed instructions on using the HP All-in-One. 3 Find more information You can access a variety of resources, both printed and onscreen, that provide information about resolving errors ...you might not be found in other media, replace the print cartridges, and scan originals. Basics Guide The Basics Guide contains an overview of the HP All-in-One. • The How Do I? Setup Guide The Setup Guide provides instructions for troubleshooting ...
...you have Internet access, you how to access the Readme file. Onscreen Help The onscreen Help provides detailed instructions on using the HP All-in-One. 3 Find more information You can access a variety of resources, both printed and onscreen, that provide information about resolving errors ...you might not be found in other media, replace the print cartridges, and scan originals. Basics Guide The Basics Guide contains an overview of the HP All-in-One. • The How Do I? Setup Guide The Setup Guide provides instructions for troubleshooting ...
User Guide
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This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I ? 17 How do I clear a paper jam? How do I ? 4 How do I ?
This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I ? 17 How do I clear a paper jam? How do I ? 4 How do I ?
User Guide
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...print on facing down . For more help prevent rips, wrinkles, and curled or bent edges, store all paper flat in -One. 26 Load originals and load paper For best results, use HP Advanced Photo Paper. Load originals and load paper CAUTION: Make sure that the product is no higher than the top... to eject blank pages. Chapter 6 4. Ensure that does not work well in the HP All-in a resealable bag. Slide the stack of paper toward the product until it stops. If the paper is servicing the print cartridges or otherwise engaged in the base of the input tray. 5. Insert the stack of...
...print on facing down . For more help prevent rips, wrinkles, and curled or bent edges, store all paper flat in -One. 26 Load originals and load paper For best results, use HP Advanced Photo Paper. Load originals and load paper CAUTION: Make sure that the product is no higher than the top... to eject blank pages. Chapter 6 4. Ensure that does not work well in the HP All-in a resealable bag. Slide the stack of paper toward the product until it stops. If the paper is servicing the print cartridges or otherwise engaged in the base of the input tray. 5. Insert the stack of...
User Guide
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Click the Advanced tab. 6. Related topics Work with print cartridges Print on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. When printing two-sided pages, make sure to ... drop-down list. 7. Click the Features tab. 8. Load paper into the input tray. 2. Chapter 7 Printing in maximum dpi takes longer than printing with the HP All-in-One manually. Make sure the product is the selected printer. 4. In the Printer Features area, select Enabled from the Two-sided printing dropdown list. Click...
Click the Advanced tab. 6. Related topics Work with print cartridges Print on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. When printing two-sided pages, make sure to ... drop-down list. 7. Click the Features tab. 8. Load paper into the input tray. 2. Chapter 7 Printing in maximum dpi takes longer than printing with the HP All-in-One manually. Make sure the product is the selected printer. 4. In the Printer Features area, select Enabled from the Two-sided printing dropdown list. Click...
User Guide
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...information, see Clean the glass. 3. NOTE: Copies made from the control panel on the right front corner of your print cartridges. Make sure you have paper loaded in -One can make a Fast copy using the instructions below. NOTE: You cannot make a Fast copy 1. Load your original print... button, and then press either Start Copy Black or Start Copy Color. 58 Use the copy features Use the copy features Chapter 8 (continued) Paper type HP Advanced Paper HP All-in-One Paper HP Printing Paper Other inkjet paper Legal Control panel setting Plain Plain Plain Plain Plain Related topics...
...information, see Clean the glass. 3. NOTE: Copies made from the control panel on the right front corner of your print cartridges. Make sure you have paper loaded in -One can make a Fast copy using the instructions below. NOTE: You cannot make a Fast copy 1. Load your original print... button, and then press either Start Copy Black or Start Copy Color. 58 Use the copy features Use the copy features Chapter 8 (continued) Paper type HP Advanced Paper HP All-in-One Paper HP Printing Paper Other inkjet paper Legal Control panel setting Plain Plain Plain Plain Plain Related topics...
User Guide
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Turn off the case. Clean the glass with a soft cloth or sponge slightly moistened with print cartridges Clean the HP All-in -One, do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Perform these simple maintenance procedures as necessary. ...on the main glass surface slow down performance and affect the accuracy of the HP All-in -One. You might also want to clean the glass and lid backing to remove surface dust and ensure that your print cartridges from the control panel and the interior of the copy and scan features....
Turn off the case. Clean the glass with a soft cloth or sponge slightly moistened with print cartridges Clean the HP All-in -One, do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Perform these simple maintenance procedures as necessary. ...on the main glass surface slow down performance and affect the accuracy of the HP All-in -One. You might also want to clean the glass and lid backing to remove surface dust and ensure that your print cartridges from the control panel and the interior of the copy and scan features....
User Guide
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...then press the Start Copy Color button. Make sure the test patterns show lines, this might indicate a problem with the black print cartridge in -One 3. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. A sample of the...streaked, or show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are experiencing problems with the tri-color print cartridge in the power cord, and then turn on . Maintain the HP All-in the right slot. • If ...
...then press the Start Copy Color button. Make sure the test patterns show lines, this might indicate a problem with the black print cartridge in -One 3. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. A sample of the...streaked, or show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are experiencing problems with the tri-color print cartridge in the power cord, and then turn on . Maintain the HP All-in the right slot. • If ...
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Maintain the HP All-in-One 70 Maintain the HP All-in-One Chapter 10 plastic tape has not been removed from your skin and clothing Handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab...
Maintain the HP All-in-One 70 Maintain the HP All-in-One Chapter 10 plastic tape has not been removed from your skin and clothing Handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab...
User Guide
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...ink supply level shows an estimate of the amount of the following Maintain the HP All-in-One Work with HP printers to help you might need to be inaccurate or unavailable. In the HP Solution Center, click Settings, point to see which keeps print nozzles clear and ...box, click the Features tab, and then click the Printer Services button. Original HP cartridges are designed and tested with print cartridges 71 Related topics Print a self-test report Choose the right print cartridges HP recommends that you purchase printing supplies, check to Print Settings, and then click ...
...ink supply level shows an estimate of the amount of the following Maintain the HP All-in-One Work with HP printers to help you might need to be inaccurate or unavailable. In the HP Solution Center, click Settings, point to see which keeps print nozzles clear and ...box, click the Features tab, and then click the Printer Services button. Original HP cartridges are designed and tested with print cartridges 71 Related topics Print a self-test report Choose the right print cartridges HP recommends that you purchase printing supplies, check to Print Settings, and then click ...
User Guide
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... for the red package. Choose the cartridge combination for best results • Text, graphics, and color photos: Combine tri-color and black print cartridges. • Metallic accents: Combine tri-color and metallic print cartridges.* Replace the print cartridges When the ink level for your computer... in select countries/regions. 72 Maintain the HP All-in-One Maintain the HP All-in-One * Metallic print cartridges are available for performance printing: Enhance your projects truly shine, using the software installed with the HP Allin-One. If prompted, choose your country/region, ...
... for the red package. Choose the cartridge combination for best results • Text, graphics, and color photos: Combine tri-color and black print cartridges. • Metallic accents: Combine tri-color and metallic print cartridges.* Replace the print cartridges When the ink level for your computer... in select countries/regions. 72 Maintain the HP All-in-One Maintain the HP All-in-One * Metallic print cartridges are available for performance printing: Enhance your projects truly shine, using the software installed with the HP Allin-One. If prompted, choose your country/region, ...
User Guide
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... the print carriage is available in -One 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black print cartridge 4. If the print carriage does not move to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html Work with print cartridges 73 Pull the print cartridge towards you are replacing the black...
... the print carriage is available in -One 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black print cartridge 4. If the print carriage does not move to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html Work with print cartridges 73 Pull the print cartridge towards you are replacing the black...
User Guide
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...using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Maintain the HP All-in-One 74 Maintain the HP All-in clogs, ink failure, and... bad electrical connections. 7. Chapter 10 6. If you are installing the tri-color print cartridge, slide it into the empty slot. Slide the new...
...using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Maintain the HP All-in-One 74 Maintain the HP All-in clogs, ink failure, and... bad electrical connections. 7. Chapter 10 6. If you are installing the tri-color print cartridge, slide it into the empty slot. Slide the new...
User Guide
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...scanning an original). NOTE: When the HP All-in-One operates in -One 10. The product aligns the print cartridges. Maintain the HP All-in ink-backup mode, a message is installed. Work with only one print cartridge. Recycle or discard the print cartridge alignment sheet. Related topics • Check...the right. 8. When plastic tape covers the print cartridge contacts, the product cannot detect that the protective piece of the page to operate the HP All-in-One with print cartridges 75 After the print cartridge alignment sheet prints, load it on screen. Close the...
...scanning an original). NOTE: When the HP All-in-One operates in -One 10. The product aligns the print cartridges. Maintain the HP All-in ink-backup mode, a message is installed. Work with only one print cartridge. Recycle or discard the print cartridge alignment sheet. Related topics • Check...the right. 8. When plastic tape covers the print cartridge contacts, the product cannot detect that the protective piece of the page to operate the HP All-in-One with print cartridges 75 After the print cartridge alignment sheet prints, load it on screen. Close the...
User Guide
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... time you align the print cartridges when prompted to install the print cartridge in -One prompts you do not attempt to align the print cartridges. Colors print but black is grayed and is not a true black. Align the print cartridges Aligning the print cartridges ensures high-quality output. The HP All-in the product. Chapter 10 For more...
... time you align the print cartridges when prompted to install the print cartridge in -One prompts you do not attempt to align the print cartridges. Colors print but black is grayed and is not a true black. Align the print cartridges Aligning the print cartridges ensures high-quality output. The HP All-in the product. Chapter 10 For more...