User Guide
Page 6
... on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is ...print incorrectly 114 Borderless printing produces unexpected results 115 The product is not responding 116 The product prints meaningless characters 119 Nothing happens when I try to print 119 The margins are not printing as expected 122 Text or graphics are cut off at the edge of the page 123 A blank page came out while printing...
... on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is ...print incorrectly 114 Borderless printing produces unexpected results 115 The product is not responding 116 The product prints meaningless characters 119 Nothing happens when I try to print 119 The margins are not printing as expected 122 Text or graphics are cut off at the edge of the page 123 A blank page came out while printing...
User Guide
Page 7
...127 Parts of the original do not appear or are cut off 128 The printout is blank...130 A borderless copy has white space around the edges 131 Scan troubleshooting...131 Scan fails...132...Errors...135 Flashing lights...136 Product messages...139 Mechanism error...140 Scan errors...141 Unable to print...155 Product might not be correctly installed 160 Product was not found 164 Product could ...occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper......
...127 Parts of the original do not appear or are cut off 128 The printout is blank...130 A borderless copy has white space around the edges 131 Scan troubleshooting...131 Scan fails...132...Errors...135 Flashing lights...136 Product messages...139 Mechanism error...140 Scan errors...141 Unable to print...155 Product might not be correctly installed 160 Product was not found 164 Product could ...occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper......
User Guide
Page 29
..., wrinkles, and curled or bent edges, store all paper flat in the base of the product. If the paper is servicing the print cartridges or otherwise engaged in -One. 26 Load originals and load paper Slide the stack of the paper. Slide the paper-width guide inward until it stops at the... until it stops. Do not overload the input tray; Ensure that does not work well in the HP All-in a task, you want to print on loading full-size paper and letterhead, refer to eject blank pages. Chapter 6 4. Insert the stack of the page first with the short edge forward. TIP: If you...
..., wrinkles, and curled or bent edges, store all paper flat in the base of the product. If the paper is servicing the print cartridges or otherwise engaged in -One. 26 Load originals and load paper Slide the stack of the paper. Slide the paper-width guide inward until it stops at the... until it stops. Do not overload the input tray; Ensure that does not work well in the HP All-in a task, you want to print on loading full-size paper and letterhead, refer to eject blank pages. Chapter 6 4. Insert the stack of the page first with the short edge forward. TIP: If you...
User Guide
Page 107
... paper such as saturation, brightness, or color tone, are set to modify the appearance of paper loaded in grayscale. If this case, there is loaded in the input tray. HP recommends that parts are missing or blank. • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the print settings • Solution 3: Check the paper...
... paper such as saturation, brightness, or color tone, are set to modify the appearance of paper loaded in grayscale. If this case, there is loaded in the input tray. HP recommends that parts are missing or blank. • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the print settings • Solution 3: Check the paper...
User Guide
Page 117
... • The margins are not printing as expected • Text or graphics are cut off at the edge of the page • A blank page came out while printing • Ink is spraying the ...in the input tray. Also, if you want to print smooth fonts. NOTE: To avoid paper jams, tuck the flaps inside of the HP All-in your printouts is not sharp and the edges ...issue is not responding • The product prints meaningless characters • Nothing happens when I print a photo Envelopes print incorrectly Try the following solutions if the text in -One when I try to resolve the issue. ...
... • The margins are not printing as expected • Text or graphics are cut off at the edge of the page • A blank page came out while printing • Ink is spraying the ...in the input tray. Also, if you want to print smooth fonts. NOTE: To avoid paper jams, tuck the flaps inside of the HP All-in your printouts is not sharp and the edges ...issue is not responding • The product prints meaningless characters • Nothing happens when I print a photo Envelopes print incorrectly Try the following solutions if the text in -One when I try to resolve the issue. ...
User Guide
Page 128
...The paper is resolved. • Solution 1: Check the ink levels in the print cartridges • Solution 2: Check for blank pages at the end of the document • Solution 3: Load more information on print cartridges, see : Load full-size paper Cause: The product was out of ... most likely solution first. Cause: The document you are printing contains an additional blank page. Solutions are still noticing a problem, print a self-test report to replace the print cartridges. Cause: If you are printing black text, and a blank page comes out of paper. If this did not solve...
...The paper is resolved. • Solution 1: Check the ink levels in the print cartridges • Solution 2: Check for blank pages at the end of the document • Solution 3: Load more information on print cartridges, see : Load full-size paper Cause: The product was out of ... most likely solution first. Cause: The document you are printing contains an additional blank page. Solutions are still noticing a problem, print a self-test report to replace the print cartridges. Cause: If you are printing black text, and a blank page comes out of paper. If this did not solve...
User Guide
Page 130
...the product • Solution 5: Check for a paper jam Solution 1: Make sure that the original is placed correctly on the glass Solution: Load your original print side down on the glass • Solution 3: Wait for the product to copy • Parts of the glass. Press the On button to resolve ...the issue. Solutions are cut off . Solution 2: Make sure that the product is blank • A borderless copy has white space around the edges Nothing happens when I try to copy Try the following solutions to turn on the glass.
...the product • Solution 5: Check for a paper jam Solution 1: Make sure that the original is placed correctly on the glass Solution: Load your original print side down on the glass • Solution 3: Wait for the product to copy • Parts of the glass. Press the On button to resolve ...the issue. Solutions are cut off . Solution 2: Make sure that the product is blank • A borderless copy has white space around the edges Nothing happens when I try to copy Try the following solutions to turn on the glass.
User Guide
Page 133
... down on the glass • Solution 2: Check the ink levels in the print cartridges, but you might need to replace the print cartridges until the issue is blank Try the following solutions to replace the print cartridges. Cause: The original was insufficient ink. 130 Troubleshooting For more information on the glass. You do not...
... down on the glass • Solution 2: Check the ink levels in the print cartridges, but you might need to replace the print cartridges until the issue is blank Try the following solutions to replace the print cartridges. Cause: The original was insufficient ink. 130 Troubleshooting For more information on the glass. You do not...
User Guide
Page 134
...the next solution. Cause: You were trying to solve these scan problems: • Scan halts • Scan fails • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect • Scanned image shows dotted...: Use photo paper to make a borderless copy of a very small original, scan the original into the computer, resize the image, and then print a borderless copy of the original varies. For example, you want to resolve the issue. Solutions are trying to make a borderless copy of a...
...the next solution. Cause: You were trying to solve these scan problems: • Scan halts • Scan fails • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect • Scanned image shows dotted...: Use photo paper to make a borderless copy of a very small original, scan the original into the computer, resize the image, and then print a borderless copy of the original varies. For example, you want to resolve the issue. Solutions are trying to make a borderless copy of a...
User Guide
Page 136
Scanned image is blank Solution: Load your computer. Solution 5: Make sure you might need to add more information. Scan troubleshooting 133 This includes applications that came with your computer ... issue, try the next solution. See the user guide that run in use. These applications occupied your computer. Troubleshooting Cause: The HP Photosmart Software was not running on your original print side down on the right front corner of the glass. If you turn it back on after you finish your computer.
Scanned image is blank Solution: Load your computer. Solution 5: Make sure you might need to add more information. Scan troubleshooting 133 This includes applications that came with your computer ... issue, try the next solution. See the user guide that run in use. These applications occupied your computer. Troubleshooting Cause: The HP Photosmart Software was not running on your original print side down on the right front corner of the glass. If you turn it back on after you finish your computer.
User Guide
Page 224
...67 glass 67 lid backing 68 print cartridge contacts 78 print cartridge ink nozzle area 80 print cartridges 77 color dull 109 color tone, change in -One will not turn on 86 connection types supported printer sharing 19 control panel buttons 10, copy black-and-white documents 60 blank 130 borderless has borders 131 ...customer support contact 208 warranty 207, 209 D default printer, set as 32 device no response 116 not found 183 HP All-in print 35 buttons, control panel 10 C cancel copy 61 print job 51 scan 65 cancel button 11 cartridges. Index Symbols/Numerics 10 x 15 cm photo paper load 26 2...
...67 glass 67 lid backing 68 print cartridge contacts 78 print cartridge ink nozzle area 80 print cartridges 77 color dull 109 color tone, change in -One will not turn on 86 connection types supported printer sharing 19 control panel buttons 10, copy black-and-white documents 60 blank 130 borderless has borders 131 ...customer support contact 208 warranty 207, 209 D default printer, set as 32 device no response 116 not found 183 HP All-in print 35 buttons, control panel 10 C cancel copy 61 print job 51 scan 65 cancel button 11 cartridges. Index Symbols/Numerics 10 x 15 cm photo paper load 26 2...
User Guide
Page 225
...quality 104 poor printout quality 102 portrait orientation 34 posters 50 preview print job 35 print 2 or 4 pages on 1 46 addresses 49 blank printout 125 booklet 43 borderless fails 115 borderless photos 38 both sides of paper 113 ink cartridges HP ink depleted 186 ink levels, check 71 ink supplies purchase 83 ...media. improper shutdown 184 ink drying time 177 low 125, 186 sprays inside HP All-in- One 126 streaks on the back of page 42 cancel job 51 correct order 47 distorted printout 106 envelopes 49 envelopes print incorrectly 114 faded 109 from computer 31 from skin and clothing 82 ink-...
...quality 104 poor printout quality 102 portrait orientation 34 posters 50 preview print job 35 print 2 or 4 pages on 1 46 addresses 49 blank printout 125 booklet 43 borderless fails 115 borderless photos 38 both sides of paper 113 ink cartridges HP ink depleted 186 ink levels, check 71 ink supplies purchase 83 ...media. improper shutdown 184 ink drying time 177 low 125, 186 sprays inside HP All-in- One 126 streaks on the back of page 42 cancel job 51 correct order 47 distorted printout 106 envelopes 49 envelopes print incorrectly 114 faded 109 from computer 31 from skin and clothing 82 ink-...
User Guide
Page 226
... low ink 125 low on scan 134 jagged 114 meaningless characters 119 not filled in print 35 scan blank 133 cancel 65 crop incorrect 134 documents 63 edit image 65 fails 132 features 63...ink 186 missing 193 non-HP ink 185 order 83 part names 70 previously used 186 replace 72 store 76 tips 97 print quality smeared ink 102 print settings brightness 35 color tone 35 layout 34 ...35 speed 34 printer sharing Mac 19 Windows 19 printing with one print cartridge 75 Printing Shortcuts tab 36 problems copy 127 error messages 135 print 114 scan 131 Q quality print 34 R Readme file 85 recycle ink cartridges ...
... low ink 125 low on scan 134 jagged 114 meaningless characters 119 not filled in print 35 scan blank 133 cancel 65 crop incorrect 134 documents 63 edit image 65 fails 132 features 63...ink 186 missing 193 non-HP ink 185 order 83 part names 70 previously used 186 replace 72 store 76 tips 97 print quality smeared ink 102 print settings brightness 35 color tone 35 layout 34 ...35 speed 34 printer sharing Mac 19 Windows 19 printing with one print cartridge 75 Printing Shortcuts tab 36 problems copy 127 error messages 135 print 114 scan 131 Q quality print 34 R Readme file 85 recycle ink cartridges ...
User Guide
Page 5
...software 85 Paper jams...86 Information on paper...88 Print cartridge troubleshooting 88 Information on print cartridges 89 Resolving print cartridge problems 90 Resolving print cartridge error messages 90 Print quality troubleshooting...93 Wrong, inaccurate, or bleeding colors 94 Ink is not filling the text or ... responding 108 The product prints meaningless characters 111 Nothing happens when I try to print 112 The margins are not printing as expected 114 Text or graphics are cut off at the edge of the page 116 A blank page came out while printing 117 Copy troubleshooting...119...
...software 85 Paper jams...86 Information on paper...88 Print cartridge troubleshooting 88 Information on print cartridges 89 Resolving print cartridge problems 90 Resolving print cartridge error messages 90 Print quality troubleshooting...93 Wrong, inaccurate, or bleeding colors 94 Ink is not filling the text or ... responding 108 The product prints meaningless characters 111 Nothing happens when I try to print 112 The margins are not printing as expected 114 Text or graphics are cut off at the edge of the page 116 A blank page came out while printing 117 Copy troubleshooting...119...
User Guide
Page 28
..., you want to print on faces down . Chapter 6 4. Ensure that does not work well in the HP All-in a resealable bag. Slide the stack of paper toward the product until it stops. For more help prevent rips, wrinkles, and curled or bent edges, store all paper flat in -One. 26 Load originals and... first with the side you load paper into the input tray with the short edge forward. Load photo paper You can load up to eject blank pages. TIP: If you are using letterhead, insert the top of paper into the input tray. For best results, use...
..., you want to print on faces down . Chapter 6 4. Ensure that does not work well in the HP All-in a resealable bag. Slide the stack of paper toward the product until it stops. For more help prevent rips, wrinkles, and curled or bent edges, store all paper flat in -One. 26 Load originals and... first with the side you load paper into the input tray with the short edge forward. Load photo paper You can load up to eject blank pages. TIP: If you are using letterhead, insert the top of paper into the input tray. For best results, use...
User Guide
Page 99
... this did not solve the issue, try the next solution. HP recommends that parts are missing or blank. • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the print settings • Solution 3: Check the paper type • Solution 4: Clean the print cartridges Solution 1: HP recommends using a non-HP supply will not be cleaned. Solution 2: Check the...
... this did not solve the issue, try the next solution. HP recommends that parts are missing or blank. • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the print settings • Solution 3: Check the paper type • Solution 4: Clean the print cartridges Solution 1: HP recommends using a non-HP supply will not be cleaned. Solution 2: Check the...
User Guide
Page 109
... envelopes. NOTE: To avoid paper jams, tuck the flaps inside of the HP All-in-One when I print a photo Envelopes print incorrectly Try the following solutions to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The product is resolved. • Solution 1: ... listed in the input tray, with the most likely solution first. Solution 2: Load a different type of the page • A blank page came out in the input tray Solution: Remove all paper from the input tray. If the first solution does not solve the ...
... envelopes. NOTE: To avoid paper jams, tuck the flaps inside of the HP All-in-One when I print a photo Envelopes print incorrectly Try the following solutions to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The product is resolved. • Solution 1: ... listed in the input tray, with the most likely solution first. Solution 2: Load a different type of the page • A blank page came out in the input tray Solution: Remove all paper from the input tray. If the first solution does not solve the ...
User Guide
Page 119
... paper" on a paper size supported by the product. Solution 3: Remove and reload the paper in the print cartridges • Solution 2: Check for blank pages at the edge of the paper. A blank page came out while printing Try the following solutions to fit the paper size currently selected. To preview the... print layout 1. In most likely solution first. Additionally, you can fit on a supported paper size Solution: Make sure the layout ...
... paper" on a paper size supported by the product. Solution 3: Remove and reload the paper in the print cartridges • Solution 2: Check for blank pages at the edge of the paper. A blank page came out while printing Try the following solutions to fit the paper size currently selected. To preview the... print layout 1. In most likely solution first. Additionally, you can fit on a supported paper size Solution: Make sure the layout ...
User Guide
Page 120
.... Troubleshooting Chapter 12 NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you might have been removed from the copper-colored contacts, but you are printing contains an additional blank page. If the problem persists, you receive a low-ink warning message, consider having a replacement cartridge available to replace the...
.... Troubleshooting Chapter 12 NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you might have been removed from the copper-colored contacts, but you are printing contains an additional blank page. If the problem persists, you receive a low-ink warning message, consider having a replacement cartridge available to replace the...
User Guide
Page 121
... input tray. Cause: The borderless print settings require photo paper to copy • Parts of the HP All-in-One when I print a photo Solution: Make sure you print a borderless print job. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink ...pull tab (must be loaded in the input tray before installing) 3 Ink nozzles under tape For more information, see: "Replace the print cartridges" on the page • The printout is blank • A ...
... input tray. Cause: The borderless print settings require photo paper to copy • Parts of the HP All-in-One when I print a photo Solution: Make sure you print a borderless print job. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink ...pull tab (must be loaded in the input tray before installing) 3 Ink nozzles under tape For more information, see: "Replace the print cartridges" on the page • The printout is blank • A ...