User Guide
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...printer will start printing shortly after the number of this button. For example, if you can make more copies at once, use the HP Software. The On button is lit when the HP Allin-One is with any other job. The Black light indicates that the problem is with the black print cartridge, and the Color... light indicates that the problem is powered on the display. Paper Selection...
...printer will start printing shortly after the number of this button. For example, if you can make more copies at once, use the HP Software. The On button is lit when the HP Allin-One is with any other job. The Black light indicates that the problem is with the black print cartridge, and the Color... light indicates that the problem is powered on the display. Paper Selection...
User Guide
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...are on the left. If the problem persists, contact HP Support. Use the HP Photosmart software The HP Photosmart Software provides a fast and easy way to make prints of the Contents panel, access the software help through the HP Solution Center. The HP All-in -One will still operate as saving and ...the top. • If you do not see Scan fails. Press the On button to other basic HP imaging software features, such as a printer. Wait a minute, then plug the power cord back in -One, then turn on the product. blinking. • The print cartridges are blinking. Unplug the power ...
...are on the left. If the problem persists, contact HP Support. Use the HP Photosmart software The HP Photosmart Software provides a fast and easy way to make prints of the Contents panel, access the software help through the HP Solution Center. The HP All-in -One will still operate as saving and ...the top. • If you do not see Scan fails. Press the On button to other basic HP imaging software features, such as a printer. Wait a minute, then plug the power cord back in -One, then turn on the product. blinking. • The print cartridges are blinking. Unplug the power ...
User Guide
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...the product and cartridges for the print cartridges appear. The estimated ink levels for printing, and in -One Work with HP printers to help you purchase printing supplies, check to replace a print cartridge. The Printer Toolbox appears. 2. NOTE: If the print cartridges were used in the printing process in a number..., including in the initialization process, which keeps print nozzles clear and ink flowing smoothly. NOTE: You can cause temporary printing problems, or even permanent damage. Original HP cartridges are designed and tested with print cartridges 71
...the product and cartridges for the print cartridges appear. The estimated ink levels for printing, and in -One Work with HP printers to help you purchase printing supplies, check to replace a print cartridge. The Printer Toolbox appears. 2. NOTE: If the print cartridges were used in the printing process in a number..., including in the initialization process, which keeps print nozzles clear and ink flowing smoothly. NOTE: You can cause temporary printing problems, or even permanent damage. Original HP cartridges are designed and tested with print cartridges 71
User Guide
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... contains the following solutions if there are no light indications, no noise, and no movement from the printer when you turn on • I connected the USB cable, but I am having problems using the HP All-in-One with the product Solution: • Make sure the power cord is on the product. • Solution 1: Make...
... contains the following solutions if there are no light indications, no noise, and no movement from the printer when you turn on • I connected the USB cable, but I am having problems using the HP All-in-One with the product Solution: • Make sure the power cord is on the product. • Solution 1: Make...
User Guide
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...that came with the product. Cause: The installation failed to drive letter D, enter the appropriate drive letter. After you installed with each other printers or scanners. Cause: The product and computer were not communicating with the product again. For more information on again. • If necessary,...requirements to install the software. Turn the product off and then on setting up the HP Photosmart software. To start it to your CD-ROM drive is , and then correct the problem before attempting to install the software. 90 Troubleshooting In the Run dialog box, enter...
...that came with the product. Cause: The installation failed to drive letter D, enter the appropriate drive letter. After you installed with each other printers or scanners. Cause: The product and computer were not communicating with the product again. For more information on again. • If necessary,...requirements to install the software. Turn the product off and then on setting up the HP Photosmart software. To start it to your CD-ROM drive is , and then correct the problem before attempting to install the software. 90 Troubleshooting In the Run dialog box, enter...
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...problem. 98 Troubleshooting To troubleshoot the print cartridges 1. Clean the print cartridges: • First, try cleaning the print cartridge contacts. CAUTION: Performing this procedure unnecessarily can waste ink and shorten the life of the cartridges. • If cleaning the print cartridges from the software did not help, you install a print cartridge, one...information. The printer will not... Cartridge Problem Incorrect ...One of the previous procedures resolved the problem, replace the print cartridges. Troubleshooting Chapter 12 Resolving print cartridge problems Many problems...
...problem. 98 Troubleshooting To troubleshoot the print cartridges 1. Clean the print cartridges: • First, try cleaning the print cartridge contacts. CAUTION: Performing this procedure unnecessarily can waste ink and shorten the life of the cartridges. • If cleaning the print cartridges from the software did not help, you install a print cartridge, one...information. The printer will not... Cartridge Problem Incorrect ...One of the previous procedures resolved the problem, replace the print cartridges. Troubleshooting Chapter 12 Resolving print cartridge problems Many problems...
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...on the right) is compatible with the printer. For more information, see Replace the print cartridges. 7. Troubleshooting NOTE: In the procedures below, the problem cartridge is idle and silent. 3. ... number, install a new print cartridge. Print cartridge troubleshooting 99 NOTE: HP cannot guarantee the quality of the problem cartridge to remove the copper electrical strip! 5. Open the print cartridge ...blinking light. The light on the left blinks when the tri-color print cartridge (on the left) is the problem, the light on the right blinks when the black cartridge (...
...on the right) is compatible with the printer. For more information, see Replace the print cartridges. 7. Troubleshooting NOTE: In the procedures below, the problem cartridge is idle and silent. 3. ... number, install a new print cartridge. Print cartridge troubleshooting 99 NOTE: HP cannot guarantee the quality of the problem cartridge to remove the copper electrical strip! 5. Open the print cartridge ...blinking light. The light on the left blinks when the tri-color print cartridge (on the left) is the problem, the light on the right blinks when the black cartridge (...
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..., see : Use ink-backup mode Print quality troubleshooting If you are having problems with print quality, try the next solution. NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will be faded or streaked. For more information, see Clean the print...levels. 100 Troubleshooting For more information, see Replace the print cartridges. 2. Remove the problem cartridge and print with HP printers to flash after time. HP recommends that has been used in another printer, the ink level indicator will be covered under warranty. If you believe you can...
..., see : Use ink-backup mode Print quality troubleshooting If you are having problems with print quality, try the next solution. NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will be faded or streaked. For more information, see Clean the print...levels. 100 Troubleshooting For more information, see Replace the print cartridges. 2. Remove the problem cartridge and print with HP printers to flash after time. HP recommends that has been used in another printer, the ink level indicator will be covered under warranty. If you believe you can...
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.... Try the following print quality problems, try the solutions in this did not solve the issue, try the next solution. Printer service or repairs required as a mailing envelope. For example, if you use genuine HP print cartridges. For example, the colors in ink-backup mode •... other , or look like they are genuine HP print cartridges. The edges might be covered under warranty. Genuine HP print cartridges are loading glossy photo paper, load the paper with HP printers to help . • Colors look one of using genuine HP print cartridges • Solution 2: Check the ...
.... Try the following print quality problems, try the solutions in this did not solve the issue, try the next solution. Printer service or repairs required as a mailing envelope. For example, if you use genuine HP print cartridges. For example, the colors in ink-backup mode •... other , or look like they are genuine HP print cartridges. The edges might be covered under warranty. Genuine HP print cartridges are loading glossy photo paper, load the paper with HP printers to help . • Colors look one of using genuine HP print cartridges • Solution 2: Check the ...
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...there is a problem with the print cartridges. Solution 6: Clean the print cartridges Solution: Print a self-test report to determine if there is nothing wrong with HP printers to help you use genuine HP print cartridges. Or, check to see if advanced color settings such as HP Advanced Photo Paper... settings Solution: Check the print settings. • Check the print settings to see if the color settings are genuine HP print cartridges. NOTE: On some computer screens, colors might need to see Print cartridge troubleshooting. For more information on paper. Ink is not filling ...
...there is a problem with the print cartridges. Solution 6: Clean the print cartridges Solution: Print a self-test report to determine if there is nothing wrong with HP printers to help you use genuine HP print cartridges. Or, check to see if advanced color settings such as HP Advanced Photo Paper... settings Solution: Check the print settings. • Check the print settings to see if the color settings are genuine HP print cartridges. NOTE: On some computer screens, colors might need to see Print cartridge troubleshooting. For more information on paper. Ink is not filling ...
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... Check the quality setting. Solution 3: Check the paper type Solution: HP recommends that is unnecessary. Always make sure it matches the type of paper loaded in the input tray. NOTE: There is no problem with the ink supplies and replacing the print cartridges is appropriate for ... This will not be covered under warranty. If you believe you purchased genuine HP print cartridges, go to the plastic bag. Printer service or repairs required as a result of non-HP supplies. Troubleshooting NOTE: HP cannot guarantee the quality or reliability of using Maximum dpi • Make a ...
... Check the quality setting. Solution 3: Check the paper type Solution: HP recommends that is unnecessary. Always make sure it matches the type of paper loaded in the input tray. NOTE: There is no problem with the ink supplies and replacing the print cartridges is appropriate for ... This will not be covered under warranty. If you believe you purchased genuine HP print cartridges, go to the plastic bag. Printer service or repairs required as a result of non-HP supplies. Troubleshooting NOTE: HP cannot guarantee the quality or reliability of using Maximum dpi • Make a ...
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... If the product is turned on Solution: Look at the On button located on the product. If the first solution does not solve the problem, continue trying the remaining solutions until the product completes the current task. Print troubleshooting 119 If it is not lit, the product is the... selected printer • Solution 4: Check the cable connections to turn them both on the product. Make sure the power cord is not corrupt. If ...
... If the product is turned on Solution: Look at the On button located on the product. If the first solution does not solve the problem, continue trying the remaining solutions until the product completes the current task. Print troubleshooting 119 If it is not lit, the product is the... selected printer • Solution 4: Check the cable connections to turn them both on the product. Make sure the power cord is not corrupt. If ...
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... in your software application. Cause: The margins were not set correctly in the input tray. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Set the correct margins in your software application •... Solution 2: Make sure that you have loaded the correct paper size in your software application Solution: Check the printer margins. For more information, see: Set the paper type for printing Cause: The paper size setting was not set correctly for the...
... in your software application. Cause: The margins were not set correctly in the input tray. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Set the correct margins in your software application •... Solution 2: Make sure that you have loaded the correct paper size in your software application Solution: Check the printer margins. For more information, see: Set the paper type for printing Cause: The paper size setting was not set correctly for the...
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... Unplug the power cord. 3. Replace the tri-color print cartridge when print quality is not blocked. Turn off the product. 2. In the meantime, you can continue to use the product as a printer. If the problem persists, contact HP Support. Troubleshooting Chapter 12 (continued) On light Resume...On, Others Off The tri-color print cartridge is no longer acceptable. 138 Troubleshooting Both On Current selectio n On, Others Off Both print cartridges are getting low on the product. If the problem persists, contact HP customer support. Replace one or both print cartridges when ...
... Unplug the power cord. 3. Replace the tri-color print cartridge when print quality is not blocked. Turn off the product. 2. In the meantime, you can continue to use the product as a printer. If the problem persists, contact HP Support. Troubleshooting Chapter 12 (continued) On light Resume...On, Others Off The tri-color print cartridge is no longer acceptable. 138 Troubleshooting Both On Current selectio n On, Others Off Both print cartridges are getting low on the product. If the problem persists, contact HP customer support. Replace one or both print cartridges when ...
User Guide
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...computer. 6. If an error condition is displayed next to find and correct problems with your product name and model number in -one, caused a scan communication error. Double-click the patch to : www.hp.com and click Software and driver downloads. 2. Try to install the unexpected...is no error condition, a green check mark is equipped with the product. Errors 149 Troubleshooting Cause: The Lexbceserver service installed by a Lexmark printer, Lexmark all-inone, or Dell all-in the field provided, and then press Enter. 4. Solution 9: Run the Scan Diagnostic utility Solution: ...
...computer. 6. If an error condition is displayed next to find and correct problems with your product name and model number in -one, caused a scan communication error. Double-click the patch to : www.hp.com and click Software and driver downloads. 2. Try to install the unexpected...is no error condition, a green check mark is equipped with the product. Errors 149 Troubleshooting Cause: The Lexbceserver service installed by a Lexmark printer, Lexmark all-inone, or Dell all-in the field provided, and then press Enter. 4. Solution 9: Run the Scan Diagnostic utility Solution: ...
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...the computer. Press and hold the Cancel button and then press the Start Copy Color button. Errors 155 To install the software a. A sample of the ink test area of the printing problem. The software installation will start automatically. If the first solution does not solve ...problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print a self-test report • Solution 2: Clear the print queue • Solution 3: Disconnect and reconnect the USB cable • Solution 4: Verify the driver configuration • Solution 5: Check if the printer...
...the computer. Press and hold the Cancel button and then press the Start Copy Color button. Errors 155 To install the software a. A sample of the ink test area of the printing problem. The software installation will start automatically. If the first solution does not solve ...problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print a self-test report • Solution 2: Clear the print queue • Solution 3: Disconnect and reconnect the USB cable • Solution 4: Verify the driver configuration • Solution 5: Check if the printer...
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... your product to open the print queue. If there are broken, this might indicate a problem with the tri-color print cartridge in the right slot. • If any of the following: • Windows...about setting it . Double-click the icon for your computer to Settings, and then click Printers. If this did not solve the issue, try the next solution. Depending upon your computer...restarted to print again. Restart your operating system, do one of the color lines are missing, faded, streaked, or show a complete grid and the thick color lines are complete. • If more than a ...
... your product to open the print queue. If there are broken, this might indicate a problem with the tri-color print cartridge in the right slot. • If any of the following: • Windows...about setting it . Double-click the icon for your computer to Settings, and then click Printers. If this did not solve the issue, try the next solution. Depending upon your computer...restarted to print again. Restart your operating system, do one of the color lines are missing, faded, streaked, or show a complete grid and the thick color lines are complete. • If more than a ...
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...and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it . 2. Click Accessories, and then click Notepad. Solutions are...resolve the issue. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is Windows-based or DOS-based by disconnecting the power cord. NOTE: The printer might not be correctly installed Try the following solutions to print ...
...and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it . 2. Click Accessories, and then click Notepad. Solutions are...resolve the issue. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is Windows-based or DOS-based by disconnecting the power cord. NOTE: The printer might not be correctly installed Try the following solutions to print ...
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Or, there might have been another problem with the USB cable. 5. Disconnect the USB cable between the product and the computer. 2. Follow any onscreen prompts to restart later. 5. On the Windows taskbar, ... Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. A message appears on the CD-ROM drive and double-click it . Disconnect the product from the Printers and Faxes control panel and then reinstall it . If this did not solve the issue, try the next solution. On the...
Or, there might have been another problem with the USB cable. 5. Disconnect the USB cable between the product and the computer. 2. Follow any onscreen prompts to restart later. 5. On the Windows taskbar, ... Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. A message appears on the CD-ROM drive and double-click it . Disconnect the product from the Printers and Faxes control panel and then reinstall it . If this did not solve the issue, try the next solution. On the...
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... the complete HP Photosmart Software from the Add/Remove Programs list. 4. Remove all the items that you originally installed the product. Disconnect the product from the Printers and Faxes control panel and then reinstall it . Or, there might have been another problem with the ... any onscreen prompts to restart later. 5. Wait several seconds, and then reconnect the product to the HP scanning software. Cause: There might have been a problem when you disconnect the product before restarting your computer. Select Click here to reinstall the product. Troubleshooting ...
... the complete HP Photosmart Software from the Add/Remove Programs list. 4. Remove all the items that you originally installed the product. Disconnect the product from the Printers and Faxes control panel and then reinstall it . Or, there might have been another problem with the ... any onscreen prompts to restart later. 5. Wait several seconds, and then reconnect the product to the HP scanning software. Cause: There might have been a problem when you disconnect the product before restarting your computer. Select Click here to reinstall the product. Troubleshooting ...