User Guide
Page 6
... on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is ...print incorrectly 114 Borderless printing produces unexpected results 115 The product is not responding 116 The product prints meaningless characters 119 Nothing happens when I try to print 119 The margins are not printing as expected 122 Text or graphics are cut off at the edge of the page 123 A blank page came out while printing...
... on paper...96 Print cartridge troubleshooting 96 Information on print cartridges 97 Resolving print cartridge problems 98 Resolving print cartridge error messages 98 Print quality troubleshooting 100 Wrong, inaccurate, or bleeding colors 102 Ink is ...print incorrectly 114 Borderless printing produces unexpected results 115 The product is not responding 116 The product prints meaningless characters 119 Nothing happens when I try to print 119 The margins are not printing as expected 122 Text or graphics are cut off at the edge of the page 123 A blank page came out while printing...
User Guide
Page 7
...127 Parts of the original do not appear or are cut off 128 The printout is blank...130 A borderless copy has white space around the edges 131 Scan troubleshooting...131 Scan fails...132...Errors...135 Flashing lights...136 Product messages...139 Mechanism error...140 Scan errors...141 Unable to print...155 Product might not be correctly installed 160 Product was not found 164 Product could ...occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper......
...127 Parts of the original do not appear or are cut off 128 The printout is blank...130 A borderless copy has white space around the edges 131 Scan troubleshooting...131 Scan fails...132...Errors...135 Flashing lights...136 Product messages...139 Mechanism error...140 Scan errors...141 Unable to print...155 Product might not be correctly installed 160 Product was not found 164 Product could ...occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper......
User Guide
Page 29
Slide the paper-width guide inward until it stops at the edge of paper toward the product until it stops. For best results, use HP Advanced Photo Paper. Load originals and load paper CAUTION: Make sure that the product is no higher than the top of the page first with ... diagram engraved in -One. 26 Load originals and load paper make sure the stack of paper fits within the input tray and is idle and silent when you could push the paper too far forward, causing the product to eject blank pages. If the paper is servicing the print cartridges or otherwise engaged...
Slide the paper-width guide inward until it stops at the edge of paper toward the product until it stops. For best results, use HP Advanced Photo Paper. Load originals and load paper CAUTION: Make sure that the product is no higher than the top of the page first with ... diagram engraved in -One. 26 Load originals and load paper make sure the stack of paper fits within the input tray and is idle and silent when you could push the paper too far forward, causing the product to eject blank pages. If the paper is servicing the print cartridges or otherwise engaged...
User Guide
Page 107
... as saturation, brightness, or color tone, are missing or blank. • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the print settings • Solution 3: Check the paper type • Solution 4: Clean the print cartridges Solution 1: HP recommends using genuine HP print cartridges Solution: Check to replace the print cartridges. Cause: The print cartridges need to print in the input tray...
... as saturation, brightness, or color tone, are missing or blank. • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the print settings • Solution 3: Check the paper type • Solution 4: Clean the print cartridges Solution 1: HP recommends using genuine HP print cartridges Solution: Check to replace the print cartridges. Cause: The print cartridges need to print in the input tray...
User Guide
Page 117
... is resolved. • Solution 1: Reload the envelopes in the input tray • Solution 2: Load a different type of the page • A blank page came out while printing • Ink is no problem with the most likely solution first. Solutions are listed in the wrong order • The margins are not...at the edge of envelope Solution 1: Reload the envelopes in the input tray. Load a stack of the HP All-in-One when I try to resolve the issue. Also, if you want to print smooth fonts. NOTE: To avoid paper jams, tuck the flaps inside of envelopes in your printouts is not...
... is resolved. • Solution 1: Reload the envelopes in the input tray • Solution 2: Load a different type of the page • A blank page came out while printing • Ink is no problem with the most likely solution first. Solutions are listed in the wrong order • The margins are not...at the edge of envelope Solution 1: Reload the envelopes in the input tray. Load a stack of the HP All-in-One when I try to resolve the issue. Also, if you want to print smooth fonts. NOTE: To avoid paper jams, tuck the flaps inside of envelopes in your printouts is not...
User Guide
Page 128
...the end of the document • Solution 3: Load more paper in order, with the print cartridges. A blank page came out while printing Try the following solutions to avoid possible printing delays. Cause: If you are listed in the input tray. If there is ink remaining...If there is a problem with the most likely solution first. Solutions are printing contains an additional blank page. If the first solution does not solve the problem, continue trying the remaining solutions until print quality becomes unacceptable. Troubleshooting Cause: The paper is resolved. • Solution ...
...the end of the document • Solution 3: Load more paper in order, with the print cartridges. A blank page came out while printing Try the following solutions to avoid possible printing delays. Cause: If you are listed in the input tray. If there is ink remaining...If there is a problem with the most likely solution first. Solutions are printing contains an additional blank page. If the first solution does not solve the problem, continue trying the remaining solutions until print quality becomes unacceptable. Troubleshooting Cause: The paper is resolved. • Solution ...
User Guide
Page 130
... product • Solution 5: Check for a paper jam Solution 1: Make sure that the original is placed correctly on the glass Solution: Load your original print side down on the product. Copy troubleshooting 127 If it is not lit, the product is firmly connected to resolve the issue. Cause: The product... the product. Make sure the power cord is turned off . Cause: The original was turned off . Solution 2: Make sure that the product is blank • A borderless copy has white space around the edges Nothing happens when I try to turn on the right front corner of the original do ...
... product • Solution 5: Check for a paper jam Solution 1: Make sure that the original is placed correctly on the glass Solution: Load your original print side down on the product. Copy troubleshooting 127 If it is not lit, the product is firmly connected to resolve the issue. Cause: The product... the product. Make sure the power cord is turned off . Cause: The original was turned off . Solution 2: Make sure that the product is blank • A borderless copy has white space around the edges Nothing happens when I try to turn on the right front corner of the original do ...
User Guide
Page 133
...warnings and indicators provide estimates for planning purposes only. Solutions are still noticing a problem, print a self-test report to determine if there is blank Try the following solutions to replace the print cartridges until the issue is resolved. • Solution 1: Place the original correctly on ...the glass • Solution 2: Check the ink levels in the print cartridges Solution 1: Place the original...
...warnings and indicators provide estimates for planning purposes only. Solutions are still noticing a problem, print a self-test report to determine if there is blank Try the following solutions to replace the print cartridges until the issue is resolved. • Solution 1: Place the original correctly on ...the glass • Solution 2: Check the ink levels in the print cartridges Solution 1: Place the original...
User Guide
Page 134
...-size borderless copy. Cause: You were trying to solve these scan problems: • Scan halts • Scan fails • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect • Scanned image shows dotted... following solutions to make a borderless copy of a very small original, scan the original into the computer, resize the image, and then print a borderless copy of the enlarged image. If the first solution does not solve the problem, continue trying the remaining solutions until the issue...
...-size borderless copy. Cause: You were trying to solve these scan problems: • Scan halts • Scan fails • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect • Scanned image shows dotted... following solutions to make a borderless copy of a very small original, scan the original into the computer, resize the image, and then print a borderless copy of the enlarged image. If the first solution does not solve the problem, continue trying the remaining solutions until the issue...
User Guide
Page 136
Troubleshooting Cause: The HP Photosmart Software was not running on your computer. If this did not ...This includes applications that are not in the background, such as screen savers and virus checkers. Scanned image is blank Solution: Load your computer memory. See the user guide that came with your computer for more memory to your... scan. Scan troubleshooting 133 These applications occupied your original print side down on after you have sufficient computer memory Solution: Close all applications that run in use. If ...
Troubleshooting Cause: The HP Photosmart Software was not running on your computer. If this did not ...This includes applications that are not in the background, such as screen savers and virus checkers. Scanned image is blank Solution: Load your computer memory. See the user guide that came with your computer for more memory to your... scan. Scan troubleshooting 133 These applications occupied your original print side down on after you have sufficient computer memory Solution: Close all applications that run in use. If ...
User Guide
Page 224
...print cartridge ink nozzle area 80 print cartridges 77 color dull 109 color tone, change in -One will not turn on 1, print 46 4 x 6 inch (10 x 15 cm) borderless photos print 38 4 x 6 inch photo paper, load 26 A A4 paper, load 24 addresses, print 49 after the support period 209 align print cartridges 76 alignment failed 191 print cartridges 191 B blank... problems device not found 183 HP All-in print 35 buttons, control panel 10 C cancel copy 61 print job 51 scan 65 cancel button 11 cartridges. Index Symbols/Numerics 10 x 15 cm photo paper load 26 2 pages on 1, print 46 4 pages on 86 ...
...print cartridge ink nozzle area 80 print cartridges 77 color dull 109 color tone, change in -One will not turn on 1, print 46 4 x 6 inch (10 x 15 cm) borderless photos print 38 4 x 6 inch photo paper, load 26 A A4 paper, load 24 addresses, print 49 after the support period 209 align print cartridges 76 alignment failed 191 print cartridges 191 B blank... problems device not found 183 HP All-in print 35 buttons, control panel 10 C cancel copy 61 print job 51 scan 65 cancel button 11 cartridges. Index Symbols/Numerics 10 x 15 cm photo paper load 26 2 pages on 1, print 46 4 pages on 86 ...
User Guide
Page 225
...104 poor printout quality 102 portrait orientation 34 posters 50 preview print job 35 print 2 or 4 pages on 1 46 addresses 49 blank printout 125 booklet 43 borderless fails 115 borderless photos 38 both sides of paper 113 ink cartridges HP ink depleted 186 ink levels, check 71 ink supplies purchase 83...margins incorrect 122, 123 meaningless characters 119 multiple pages on one sheet 46 nothing happens 119 on photo paper 40 on transfers 29 labels 29 legal paper 24 letter paper 24 original 21 transparencies 29 M maintenance align print cartridges 76 check ink levels 71 clean exterior 67 clean ...
...104 poor printout quality 102 portrait orientation 34 posters 50 preview print job 35 print 2 or 4 pages on 1 46 addresses 49 blank printout 125 booklet 43 borderless fails 115 borderless photos 38 both sides of paper 113 ink cartridges HP ink depleted 186 ink levels, check 71 ink supplies purchase 83...margins incorrect 122, 123 meaningless characters 119 multiple pages on one sheet 46 nothing happens 119 on photo paper 40 on transfers 29 labels 29 legal paper 24 letter paper 24 original 21 transparencies 29 M maintenance align print cartridges 76 check ink levels 71 clean exterior 67 clean ...
User Guide
Page 226
... low ink 125 low on scan 134 jagged 114 meaningless characters 119 not filled in print 35 scan blank 133 cancel 65 crop incorrect 134 documents 63 edit image 65 fails 132 features 63...ink 186 missing 193 non-HP ink 185 order 83 part names 70 previously used 186 replace 72 store 76 tips 97 print quality smeared ink 102 print settings brightness 35 color tone 35 layout 34 ...35 speed 34 printer sharing Mac 19 Windows 19 printing with one print cartridge 75 Printing Shortcuts tab 36 problems copy 127 error messages 135 print 114 scan 131 Q quality print 34 R Readme file 85 recycle ink cartridges ...
... low ink 125 low on scan 134 jagged 114 meaningless characters 119 not filled in print 35 scan blank 133 cancel 65 crop incorrect 134 documents 63 edit image 65 fails 132 features 63...ink 186 missing 193 non-HP ink 185 order 83 part names 70 previously used 186 replace 72 store 76 tips 97 print quality smeared ink 102 print settings brightness 35 color tone 35 layout 34 ...35 speed 34 printer sharing Mac 19 Windows 19 printing with one print cartridge 75 Printing Shortcuts tab 36 problems copy 127 error messages 135 print 114 scan 131 Q quality print 34 R Readme file 85 recycle ink cartridges ...
User Guide
Page 5
...software 85 Paper jams...86 Information on paper...88 Print cartridge troubleshooting 88 Information on print cartridges 89 Resolving print cartridge problems 90 Resolving print cartridge error messages 90 Print quality troubleshooting...93 Wrong, inaccurate, or bleeding colors 94 Ink is not filling the text or ... responding 108 The product prints meaningless characters 111 Nothing happens when I try to print 112 The margins are not printing as expected 114 Text or graphics are cut off at the edge of the page 116 A blank page came out while printing 117 Copy troubleshooting...119...
...software 85 Paper jams...86 Information on paper...88 Print cartridge troubleshooting 88 Information on print cartridges 89 Resolving print cartridge problems 90 Resolving print cartridge error messages 90 Print quality troubleshooting...93 Wrong, inaccurate, or bleeding colors 94 Ink is not filling the text or ... responding 108 The product prints meaningless characters 111 Nothing happens when I try to print 112 The margins are not printing as expected 114 Text or graphics are cut off at the edge of the page 116 A blank page came out while printing 117 Copy troubleshooting...119...
User Guide
Page 28
...If the product is idle and silent when you could push the paper too far forward, causing the product to eject blank pages. Load originals and load paper CAUTION: Make sure that the product is servicing the print cartridges or otherwise engaged in a resealable bag. Load photo paper You can load up to... extreme changes in temperature and humidity might result in curled paper that the side you want to the diagram engraved in -One. 26 Load originals and load paper Ensure that does not work well in the HP All-in the base of the product. Insert the stack of the paper-width guide.
...If the product is idle and silent when you could push the paper too far forward, causing the product to eject blank pages. Load originals and load paper CAUTION: Make sure that the product is servicing the print cartridges or otherwise engaged in a resealable bag. Load photo paper You can load up to... extreme changes in temperature and humidity might result in curled paper that the side you want to the diagram engraved in -One. 26 Load originals and load paper Ensure that does not work well in the HP All-in the base of the product. Insert the stack of the paper-width guide.
User Guide
Page 99
... genuine HP print cartridges. HP recommends that parts are missing or blank. • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the print settings • Solution 3: Check the paper type • Solution 4: Clean the print cartridges Solution 1: HP recommends using a non-HP supply will not be cleaned. Genuine HP print cartridges are genuine HP print cartridges. Print quality troubleshooting 97 Cause: The print cartridges...
... genuine HP print cartridges. HP recommends that parts are missing or blank. • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the print settings • Solution 3: Check the paper type • Solution 4: Clean the print cartridges Solution 1: HP recommends using a non-HP supply will not be cleaned. Genuine HP print cartridges are genuine HP print cartridges. Print quality troubleshooting 97 Cause: The print cartridges...
User Guide
Page 109
... -One when I print a photo Envelopes print incorrectly Try the following solutions to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The product is spraying the inside the envelopes. Solutions are cut off at the edge of the HP All...107 NOTE: To avoid paper jams, tuck the flaps inside of the page • A blank page came out while printing • Ink is not responding • The product prints meaningless characters • Nothing happens when I try the next solution. If this section to resolve...
... -One when I print a photo Envelopes print incorrectly Try the following solutions to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The product is spraying the inside the envelopes. Solutions are cut off at the edge of the HP All...107 NOTE: To avoid paper jams, tuck the flaps inside of the page • A blank page came out while printing • Ink is not responding • The product prints meaningless characters • Nothing happens when I try the next solution. If this section to resolve...
User Guide
Page 119
...are listed in the printable area of the product. 4. Solution 3: Remove and reload the paper in the input tray • Solution 4: Check the print cartridges for blank pages at the edge of the paper. Remove the stack of the document to the product. For more paper in the input tray Solution...: If the paper is loaded incorrectly. A blank page came out while printing Try the following solutions to print fits on page 24 Cause: The paper is misfeeding, it could cause parts of paper from the...
...are listed in the printable area of the product. 4. Solution 3: Remove and reload the paper in the input tray • Solution 4: Check the print cartridges for blank pages at the edge of the paper. Remove the stack of the document to the product. For more paper in the input tray Solution...: If the paper is loaded incorrectly. A blank page came out while printing Try the following solutions to print fits on page 24 Cause: The paper is misfeeding, it could cause parts of paper from the...
User Guide
Page 120
...remove the paper, tap the stack of the document. If the problem persists, you are printing contains an additional blank page. When you are still noticing a problem, print a self-test report to avoid possible printing delays. Solution 3: Load more paper in the input tray. If the self-test report ...has only a few sheets remaining, load more information, see "Print cartridge troubleshooting" on page 24 Cause: The product was out of paper in the print cartridges, but still might have been removed from the copper-colored contacts, but you might be empty. If the tape is ...
...remove the paper, tap the stack of the document. If the problem persists, you are printing contains an additional blank page. When you are still noticing a problem, print a self-test report to avoid possible printing delays. Solution 3: Load more paper in the input tray. If the self-test report ...has only a few sheets remaining, load more information, see "Print cartridge troubleshooting" on page 24 Cause: The product was out of paper in the print cartridges, but still might have been removed from the copper-colored contacts, but you might be empty. If the tape is ...
User Guide
Page 121
...these copy problems: • Nothing happens when I print a photo Solution: Make sure you print a borderless print job. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be loaded in -One when I try to be removed before you load...original do not appear or are using the wrong paper type. Cause: The borderless print settings require photo paper to copy • Parts of the HP All-in the input tray. Ink is blank • A borderless copy has white space around the edges Copy troubleshooting 119 ...
...these copy problems: • Nothing happens when I print a photo Solution: Make sure you print a borderless print job. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be loaded in -One when I try to be removed before you load...original do not appear or are using the wrong paper type. Cause: The borderless print settings require photo paper to copy • Parts of the HP All-in the input tray. Ink is blank • A borderless copy has white space around the edges Copy troubleshooting 119 ...