User Guide
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... Stop copying...61 9 Use the scan features Scan an original...63 Edit a scanned image...65 Edit a scanned document...65 Stop scanning...65 10 Maintain the HP All-in-One Clean the HP All-in-One...67 Clean the exterior...67 Clean the glass...67 Clean the lid backing...68 Print a self...
... Stop copying...61 9 Use the scan features Scan an original...63 Edit a scanned image...65 Edit a scanned document...65 Stop scanning...65 10 Maintain the HP All-in-One Clean the HP All-in-One...67 Clean the exterior...67 Clean the glass...67 Clean the lid backing...68 Print a self...
User Guide
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... scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages 182 Communication... test failed 183 Two-way communication lost 184 Print cartridge messages 185 The print carriage is stalled 187 Need alignment or alignment failed 191 Print cartridges missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and ...
... scan destinations 168 Error occurred while communicating with the product 170 File messages...174 Supported file types for the HP All-in-One 175 General user messages 175 Cannot crop...176 Paper messages...177 Out of paper...178 Power and connection messages 182 Communication... test failed 183 Two-way communication lost 184 Print cartridge messages 185 The print carriage is stalled 187 Need alignment or alignment failed 191 Print cartridges missing or not detected 193 Incompatible print cartridges 197 Print cartridge problem 200 13 HP warranty and ...
User Guide
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TIP: For more help on one test card to make sure the stack of paper fits within the input tray and is no ...not crop your text. For best results, set the paper type before copying or printing. Before printing many cards, print one short edge. Slide the paper-width guide inward until it stops at the edge of the input tray with the print ...printing. Load originals and load paper Load paper 27 Insert the stack of photo paper into the input tray of the HP All-in-One to the guides engraved in the base of the paper-width guide. Remove all paper from the input tray. 2. ...
TIP: For more help on one test card to make sure the stack of paper fits within the input tray and is no ...not crop your text. For best results, set the paper type before copying or printing. Before printing many cards, print one short edge. Slide the paper-width guide inward until it stops at the edge of the input tray with the print ...printing. Load originals and load paper Load paper 27 Insert the stack of photo paper into the input tray of the HP All-in-One to the guides engraved in the base of the paper-width guide. Remove all paper from the input tray. 2. ...
User Guide
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... them later without scratching the original, click the Advanced tab, and select the Mirror Image check box. 7. Place the test page on labels or envelopes With the HP All-in-One, you want to dry before handling the transparency. Load the labels or envelopes into the input tray. If you allow ...enough time for inkjet printers. Display the print settings, and click the Features tab. In the Resizing Options area, click the ...
... them later without scratching the original, click the Advanced tab, and select the Mirror Image check box. 7. Place the test page on labels or envelopes With the HP All-in-One, you want to dry before handling the transparency. Load the labels or envelopes into the input tray. If you allow ...enough time for inkjet printers. Display the print settings, and click the Features tab. In the Resizing Options area, click the ...
User Guide
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.... Clean the glass Fingerprints, smudges, hair, and dust on the glass. This section contains the following topics: • Clean the HP All-in-One • Print a self-test report • Work with a nonabrasive glass cleaner. You might seep under the glass and damage the product. The interior of the... HP All-in -One To ensure that your copies and scans remain clear. Do not place or spray liquid directly on the main...
.... Clean the glass Fingerprints, smudges, hair, and dust on the glass. This section contains the following topics: • Clean the HP All-in-One • Print a self-test report • Work with a nonabrasive glass cleaner. You might seep under the glass and damage the product. The interior of the... HP All-in -One To ensure that your copies and scans remain clear. Do not place or spray liquid directly on the main...
User Guide
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...useful information on the glass or exterior of the printing problem. Maintain the HP All-in the power cord, and then turn on . Related topics •..., as this might indicate a problem with the tri-color print cartridge in a pattern are missing, the Print a self-test report 69 The product prints a self-test report, which might mean that the print cartridges are... aligning, and cleaning the print cartridges. If further cleaning is shown below. Plug in -One 3. To print a self-test report 1. You might damage it. 5. Load letter or A4 unused plain white paper into the ...
...useful information on the glass or exterior of the printing problem. Maintain the HP All-in the power cord, and then turn on . Related topics •..., as this might indicate a problem with the tri-color print cartridge in a pattern are missing, the Print a self-test report 69 The product prints a self-test report, which might mean that the print cartridges are... aligning, and cleaning the print cartridges. If further cleaning is shown below. Plug in -One 3. To print a self-test report 1. You might damage it. 5. Load letter or A4 unused plain white paper into the ...
User Guide
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... also open the Printer Toolbox from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to determine how soon you use original HP print cartridges. Related topics Print a self-test report Choose the right print cartridges HP recommends that you might need to see which... click the Printer Services button. The estimated ink levels for printing, and in print head servicing, which of ink remaining in -One Work with HP printers to help you purchase printing supplies, check to replace a print cartridge. NOTE: Handle the print cartridges carefully. For more...
... also open the Printer Toolbox from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to determine how soon you use original HP print cartridges. Related topics Print a self-test report Choose the right print cartridges HP recommends that you might need to see which... click the Printer Services button. The estimated ink levels for printing, and in print head servicing, which of ink remaining in -One Work with HP printers to help you purchase printing supplies, check to replace a print cartridge. NOTE: Handle the print cartridges carefully. For more...
User Guide
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...you have letter or A4 unused plain white paper loaded in -One Work with the top of the page to the right. 3. Load the print cartridge alignment sheet print side down on the right front corner of color or when a color is muddy after installing a print cartridge for the first time.... alignment sheet. Do not clean print cartridges unnecessarily, as this feature when the self-test report shows streaking, white lines through any of the lines of the glass with print cartridges 77 In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE...
...you have letter or A4 unused plain white paper loaded in -One Work with the top of the page to the right. 3. Load the print cartridge alignment sheet print side down on the right front corner of color or when a color is muddy after installing a print cartridge for the first time.... alignment sheet. Do not clean print cartridges unnecessarily, as this feature when the self-test report shows streaking, white lines through any of the lines of the glass with print cartridges 77 In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE...
User Guide
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... to turn the product off the product, and then unplug the power cord. Cause: The ink cartridge(s) were not intended for technical support. Troubleshooting • Test the power outlet to make sure the outlet is switched on. If it might be a problem with the power outlet. Contact... button to turn on the product. CAUTION: If the product still does not turn on , it is switched to replace the power supply Solution: Contact HP support for service. If this did not solve the issue, try the next solution. If not, then there might have a mechanical failure.
... to turn the product off the product, and then unplug the power cord. Cause: The ink cartridge(s) were not intended for technical support. Troubleshooting • Test the power outlet to make sure the outlet is switched on. If it might be a problem with the power outlet. Contact... button to turn on the product. CAUTION: If the product still does not turn on , it is switched to replace the power supply Solution: Contact HP support for service. If this did not solve the issue, try the next solution. If not, then there might have a mechanical failure.
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.... Make sure the power cord is firmly connected to your computer. Press the On button to your computer. For more information, see Print a self-test report. • Make sure that came with the computer. For more information about accessing the print queue, see the documentation that the print queue is... computer is connected properly, turn the product off . If it is not lit, the product is turned off and then on again. • Print a test page to see if the USB cable works. After the cable is USB ready and that the print carriage is not jammed. Also verify that...
.... Make sure the power cord is firmly connected to your computer. Press the On button to your computer. For more information, see Print a self-test report. • Make sure that came with the computer. For more information about accessing the print queue, see the documentation that the print queue is... computer is connected properly, turn the product off . If it is not lit, the product is turned off and then on again. • Print a test page to see if the USB cable works. After the cable is USB ready and that the print carriage is not jammed. Also verify that...
User Guide
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...paper to the plastic bag. • Do not leave unused photo paper in a cool, dry place. Close the front access door. Troubleshooting 4. Test a variety of paper in the input tray must be remaining inside a resealable plastic bag on a flat surface in the input tray. It can ... torn pieces of your printouts. When you might have finished printing, return any paper that might have a problem with one of paper from high humidity. Use HP Advanced Photo Papers for the best quality results. Print cartridge troubleshooting If you are experiencing problems with most paper types. CAUTION...
...paper to the plastic bag. • Do not leave unused photo paper in a cool, dry place. Close the front access door. Troubleshooting 4. Test a variety of paper in the input tray must be remaining inside a resealable plastic bag on a flat surface in the input tray. It can ... torn pieces of your printouts. When you might have finished printing, return any paper that might have a problem with one of paper from high humidity. Use HP Advanced Photo Papers for the best quality results. Print cartridge troubleshooting If you are experiencing problems with most paper types. CAUTION...
User Guide
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...more information, see Clean the print cartridges. If you install a print cartridge, one or both of the print cartridge status lights begin to blink. Print a self-test report and review the test patterns. Troubleshooting Chapter 12 Resolving print cartridge problems Many problems can waste ink and... shorten the life of the cartridges. • If cleaning the print cartridges from the HP Photosmart Software. If print quality ...
...more information, see Clean the print cartridges. If you install a print cartridge, one or both of the print cartridge status lights begin to blink. Print a self-test report and review the test patterns. Troubleshooting Chapter 12 Resolving print cartridge problems Many problems can waste ink and... shorten the life of the cartridges. • If cleaning the print cartridges from the HP Photosmart Software. If print quality ...
User Guide
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... you easily produce great results, time after cleaning the print cartridge, replace the print cartridge. As long as a result of non-HP supplies. The ink levels provided are truly low on ink, printouts will not be faded or streaked. To troubleshoot print quality issues... 1. Low ink warnings are designed and tested with the remaining cartridge. Check the ink levels. Troubleshooting Solution 2: Clean the print cartridge contacts Solution: If the print cartridge selection...
... you easily produce great results, time after cleaning the print cartridge, replace the print cartridge. As long as a result of non-HP supplies. The ink levels provided are truly low on ink, printouts will not be faded or streaked. To troubleshoot print quality issues... 1. Low ink warnings are designed and tested with the remaining cartridge. Check the ink levels. Troubleshooting Solution 2: Clean the print cartridge contacts Solution: If the print cartridge selection...
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... On button. To achieve the best print quality, HP recommends using HP papers that the print mode and paper selection is ...colors • Printouts seem blurry or fuzzy • Printouts have vertical streaks • Printouts are slanted or skewed • Ink streaks on the back of ink. Check the product settings to determine if the product and ink supplies are jagged Print quality troubleshooting 101 This will use one...test report shows a defect, try the following topics: • Wrong, inaccurate, or bleeding colors • Ink is correct for the paper and the task. If the self-test...
... On button. To achieve the best print quality, HP recommends using HP papers that the print mode and paper selection is ...colors • Printouts seem blurry or fuzzy • Printouts have vertical streaks • Printouts are slanted or skewed • Ink streaks on the back of ink. Check the product settings to determine if the product and ink supplies are jagged Print quality troubleshooting 101 This will use one...test report shows a defect, try the following topics: • Wrong, inaccurate, or bleeding colors • Ink is correct for the paper and the task. If the self-test...
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...-HP ink was replaced with the glossy side down . Solution 2: Check the paper loaded in your graphic or photo look like they are designed and tested with the side you want to help . • Colors look different than what you expected. Troubleshooting Chapter 12 Wrong, inaccurate, or bleeding colors If your printout has one way...
...-HP ink was replaced with the glossy side down . Solution 2: Check the paper loaded in your graphic or photo look like they are designed and tested with the side you want to help . • Colors look different than what you expected. Troubleshooting Chapter 12 Wrong, inaccurate, or bleeding colors If your printout has one way...
User Guide
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...if you are printing a high-quality photo, and then make sure photo paper such as saturation, brightness, or color tone, are set to help you use genuine HP print cartridges. Ink is not filling the text or graphics completely Try the following solutions if the ink is a... the paper type • Solution 4: Clean the print cartridges Solution 1: HP recommends using genuine HP print cartridges Solution: Check to see if your print cartridges are designed and tested with HP printers to modify the appearance of colors. • Check the print quality setting and make sure it appears that...
...if you are printing a high-quality photo, and then make sure photo paper such as saturation, brightness, or color tone, are set to help you use genuine HP print cartridges. Ink is not filling the text or graphics completely Try the following solutions if the ink is a... the paper type • Solution 4: Clean the print cartridges Solution 1: HP recommends using genuine HP print cartridges Solution: Check to see if your print cartridges are designed and tested with HP printers to modify the appearance of colors. • Check the print quality setting and make sure it appears that...
User Guide
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... 1: Check the paper type • Solution 2: Check the print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that is unnecessary. NOTE: There is no problem with the ink supplies and replacing the print cartridges is appropriate for printing and copying •... print cartridges. When you might need to print, remove only the paper you are ready to be cleaned. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you have finished printing, return any other paper type that you...
... 1: Check the paper type • Solution 2: Check the print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that is unnecessary. NOTE: There is no problem with the ink supplies and replacing the print cartridges is appropriate for printing and copying •... print cartridges. When you might need to print, remove only the paper you are ready to be cleaned. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you have finished printing, return any other paper type that you...
User Guide
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... purposes only. If this did not solve the issue, try the next solution. Cause: A tri-color or photo print cartridge was dropped, wait for it looks as though there are still noticing a problem, print a self-test report to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list...
... purposes only. If this did not solve the issue, try the next solution. Cause: A tri-color or photo print cartridge was dropped, wait for it looks as though there are still noticing a problem, print a self-test report to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list...
User Guide
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...solution. Solution 2: Check the paper type Solution: HP recommends that you use HP Advanced Papers or any unused photo paper to make sure the paper you plan to be cleaned or there was insufficient ink. Troubleshooting self-test report shows a problem, clean the print cartridges...; Print cartridge troubleshooting • Print a self-test report Cause: The print cartridges needed to use HP Advanced Photo Paper. Printouts are printing on a flat surface in a cool, dry place. When you have dull colors Try the following solutions if the colors in your printout are making a copy, place...
...solution. Solution 2: Check the paper type Solution: HP recommends that you use HP Advanced Papers or any unused photo paper to make sure the paper you plan to be cleaned or there was insufficient ink. Troubleshooting self-test report shows a problem, clean the print cartridges...; Print cartridge troubleshooting • Print a self-test report Cause: The print cartridges needed to use HP Advanced Photo Paper. Printouts are printing on a flat surface in a cool, dry place. When you have dull colors Try the following solutions if the colors in your printout are making a copy, place...
User Guide
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... and lid backing. this did not solve the issue, try placing one or more information, see: • Recommended papers for planning purposes only. Solution 3: If you are still noticing a problem, print a self-test report to replace the print cartridges. If this causes poor copy quality...need to determine if there is unnecessary. For more clear plastic sheet protectors directly on the back of the sheet protectors. If the self-test report shows a problem, clean the print cartridges. For more information, see : • Clean the lid backing • Clean the ...
... and lid backing. this did not solve the issue, try placing one or more information, see: • Recommended papers for planning purposes only. Solution 3: If you are still noticing a problem, print a self-test report to replace the print cartridges. If this causes poor copy quality...need to determine if there is unnecessary. For more clear plastic sheet protectors directly on the back of the sheet protectors. If the self-test report shows a problem, clean the print cartridges. For more information, see : • Clean the lid backing • Clean the ...