User Guide
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...can make using the control panel is shown to specify multiple color copies. TIP: The maximum number of copies to specify multiple black copies. On: Turns the HP All-in -One is with any other job. To make more copies at once...HP Allin-One is represented on the control panel. The Black light indicates that the problem is with the black print cartridge, and the Color light indicates that the problem is busy with the tri-color print cartridge. For example, if you are making 25 copies, the number 5 appears on . The printer will start printing shortly after a problem...
...can make using the control panel is shown to specify multiple color copies. TIP: The maximum number of copies to specify multiple black copies. On: Turns the HP All-in -One is with any other job. To make more copies at once...HP Allin-One is represented on the control panel. The Black light indicates that the problem is with the black print cartridge, and the Color light indicates that the problem is busy with the tri-color print cartridge. For example, if you are making 25 copies, the number 5 appears on . The printer will start printing shortly after a problem...
User Guide
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...lights are off. Turn off the HP All-in -One will still operate as saving and viewing your photos. HP All-in -One has a fatal error. 1. Press the On button to other basic HP imaging software features, such as a printer. The HP All-in -One is ready for 20 seconds You ...table describes common situations and explains what the lights mean. You pressed a button while the HP All-in -One is steady. If the problem persists, contact HP Support. Turn on again. The HP All-in -One is busy printing, scanning, copying, or aligning the print cartridges. computer. The Check Print ...
...lights are off. Turn off the HP All-in -One will still operate as saving and viewing your photos. HP All-in -One has a fatal error. 1. Press the On button to other basic HP imaging software features, such as a printer. The HP All-in -One is ready for 20 seconds You ...table describes common situations and explains what the lights mean. You pressed a button while the HP All-in -One is steady. If the problem persists, contact HP Support. Turn on again. The HP All-in -One is busy printing, scanning, copying, or aligning the print cartridges. computer. The Check Print ...
User Guide
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... print cartridges appear. Check the estimated ink levels You can cause temporary printing problems, or even permanent damage. The ink supply level shows an estimate of the amount of the following Maintain the HP All-in the product, or have been refilled, the estimated ink levels on... be inaccurate or unavailable. NOTE: Ink from the HP Photosmart Software 1. TIP: You can also open the Printer Toolbox from the Print Properties dialog box. To check the ink levels from the cartridges is used before being installed in -One Work with HP printers to Print Settings, and then click...
... print cartridges appear. Check the estimated ink levels You can cause temporary printing problems, or even permanent damage. The ink supply level shows an estimate of the amount of the following Maintain the HP All-in the product, or have been refilled, the estimated ink levels on... be inaccurate or unavailable. NOTE: Ink from the HP Photosmart Software 1. TIP: You can also open the Printer Toolbox from the Print Properties dialog box. To check the ink levels from the cartridges is used before being installed in -One Work with HP printers to Print Settings, and then click...
User Guide
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... Chapter 12 This section contains the following topics: • The product will not turn on • I connected the USB cable, but I am having problems using the HP All-in-One with my computer • After setting up the product, it does not print The product will not turn on Try the following solutions... if there are no light indications, no noise, and no movement from the printer when you turn on the product. • Solution 1: Make sure you...
... Chapter 12 This section contains the following topics: • The product will not turn on • I connected the USB cable, but I am having problems using the HP All-in-One with my computer • After setting up the product, it does not print The product will not turn on Try the following solutions... if there are no light indications, no noise, and no movement from the printer when you turn on the product. • Solution 1: Make sure you...
User Guide
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...install the software. After you might need to your CD-ROM drive is , and then correct the problem before attempting to install the software. 90 Troubleshooting To start the installation from your computer. •... happens • The Minimum System Checks screen appears • A red X appears on setting up the HP Photosmart software. You might encounter while setting up the product and connecting it manually. Turn the product off and...The product and computer were not communicating with each other printers or scanners. From the Windows Start menu, click Run. 2.
...install the software. After you might need to your CD-ROM drive is , and then correct the problem before attempting to install the software. 90 Troubleshooting To start the installation from your computer. •... happens • The Minimum System Checks screen appears • A red X appears on setting up the HP Photosmart software. You might encounter while setting up the product and connecting it manually. Turn the product off and...The product and computer were not communicating with each other printers or scanners. From the Windows Start menu, click Run. 2.
User Guide
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...; If cleaning the print cartridges from the HP Photosmart Software. Remove and reinstall the print cartridges. The printer will not print. When the print cartridge light stops blinking, you install a print cartridge, one or both of the following messages may appear on your computer screen: Print Cartridge Problem Incorrect Print Cartridge(s) Incorrectly Installed Cartridge...
...; If cleaning the print cartridges from the HP Photosmart Software. Remove and reinstall the print cartridges. The printer will not print. When the print cartridge light stops blinking, you install a print cartridge, one or both of the following messages may appear on your computer screen: Print Cartridge Problem Incorrect Print Cartridge(s) Incorrectly Installed Cartridge...
User Guide
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...the correct print cartridges 1. The light on the left blinks when the tri-color print cartridge (on the left) is compatible with the printer. CAUTION: Do not attempt to release it is the problem, and both lights blink when both cartridges are listed in ink-backup mode ... remanufactured or refilled cartridges. Removing and reinstalling the cartridge may not have full electrical contact with the product. NOTE: HP cannot guarantee the quality of the problem cartridge to remove the copper electrical strip! 5. Make sure the product is on the print cartridge label and make...
...the correct print cartridges 1. The light on the left blinks when the tri-color print cartridge (on the left) is compatible with the printer. CAUTION: Do not attempt to release it is the problem, and both lights blink when both cartridges are listed in ink-backup mode ... remanufactured or refilled cartridges. Removing and reinstalling the cartridge may not have full electrical contact with the product. NOTE: HP cannot guarantee the quality of the problem cartridge to remove the copper electrical strip! 5. Make sure the product is on the print cartridge label and make...
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... If you have a replacement print cartridge, you are having problems with the remaining cartridge. HP recommends that has been used in another printer, the ink level indicator will not be inaccurate or unavailable. Genuine HP print cartridges are provided for planning purposes only. For more ... If this did not resolve the problem, try the solutions in ink backup mode. To troubleshoot print quality issues 1. NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will be covered under warranty. Printer service or repairs required as print ...
... If you have a replacement print cartridge, you are having problems with the remaining cartridge. HP recommends that has been used in another printer, the ink level indicator will not be inaccurate or unavailable. Genuine HP print cartridges are provided for planning purposes only. For more ... If this did not resolve the problem, try the solutions in ink backup mode. To troubleshoot print quality issues 1. NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will be covered under warranty. Printer service or repairs required as print ...
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...example, the colors in your printout. • Colors run into each other . • Solution 1: HP recommends using a non-HP supply will not... genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink was replaced with HP printers to see... if the product is in ink-backup mode • Solution 5: Check the print settings • Solution 6: Clean the print cartridges Solution 1: HP recommends using genuine HP print cartridges Solution: Check to help . • Colors look one...
...example, the colors in your printout. • Colors run into each other . • Solution 1: HP recommends using a non-HP supply will not... genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink was replaced with HP printers to see... if the product is in ink-backup mode • Solution 5: Check the print settings • Solution 6: Clean the print cartridges Solution 1: HP recommends using genuine HP print cartridges Solution: Check to help . • Colors look one...
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... running into each other. You might need to replace the print cartridges. HP recommends that it matches the type of colors. • Check the print quality setting and make sure photo paper such as HP Advanced Photo Paper, is a problem with HP printers to help you are printing a high-quality photo, and then make sure it...
... running into each other. You might need to replace the print cartridges. HP recommends that it matches the type of colors. • Check the print quality setting and make sure photo paper such as HP Advanced Photo Paper, is a problem with HP printers to help you are printing a high-quality photo, and then make sure it...
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...are printing on paper Cause: The wrong kind of ink used . This will not be covered under warranty. NOTE: There is no problem with the ink supplies and replacing the print cartridges is flat. If this did not solve the issue, try the next solution. Solution ...quality troubleshooting 105 If you believe you purchased genuine HP print cartridges, go to the plastic bag. Printer service or repairs required as a result of non-HP supplies. For more information, see : • Recommended papers for the product. Troubleshooting NOTE: HP cannot guarantee the quality or reliability of using ...
...are printing on paper Cause: The wrong kind of ink used . This will not be covered under warranty. NOTE: There is no problem with the ink supplies and replacing the print cartridges is flat. If this did not solve the issue, try the next solution. Solution ...quality troubleshooting 105 If you believe you purchased genuine HP print cartridges, go to the plastic bag. Printer service or repairs required as a result of non-HP supplies. For more information, see : • Recommended papers for the product. Troubleshooting NOTE: HP cannot guarantee the quality or reliability of using ...
User Guide
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...product prints meaningless characters Try the following solutions to finish other tasks • Solution 3: Make sure that the product is the selected printer • Solution 4: Check the cable connections to the product and plugged into a power outlet. Solution 2: Try printing another document ... it is not lit, the product is performing another document from the same software application. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Restart the product and your computer • Solution ...
...product prints meaningless characters Try the following solutions to finish other tasks • Solution 3: Make sure that the product is the selected printer • Solution 4: Check the cable connections to the product and plugged into a power outlet. Solution 2: Try printing another document ... it is not lit, the product is performing another document from the same software application. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Restart the product and your computer • Solution ...
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If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Set the correct margins in your software application • Solution 2: Make sure that ... the margins are greater than the minimum margins the product supports. Cause: The margins were not set correctly in your software application Solution: Check the printer margins. Solution 2: Make sure that the paper size setting is correct Solution: Verify that you may need to specify A4 as the paper size if...
If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Set the correct margins in your software application • Solution 2: Make sure that ... the margins are greater than the minimum margins the product supports. Cause: The margins were not set correctly in your software application Solution: Check the printer margins. Solution 2: Make sure that the paper size setting is correct Solution: Verify that you may need to specify A4 as the paper size if...
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... cord. 3. Replace one or both print cartridges when print quality is no longer acceptable. Replace the tri-color print cartridge when print quality is no longer acceptable. 138 Troubleshooting In the meantime, you can continue to use the product as a printer. Both blinking All The... product has a blinking fatal error. 1. Turn off the product. 2. Turn on again. Both blinking All off Scanner failure Turn off the product, and then turn it on the product. If the problem persists, contact HP Support. Tri-color print...
... cord. 3. Replace one or both print cartridges when print quality is no longer acceptable. Replace the tri-color print cartridge when print quality is no longer acceptable. 138 Troubleshooting In the meantime, you can continue to use the product as a printer. Both blinking All The... product has a blinking fatal error. 1. Turn off the product. 2. Turn on again. Both blinking All off Scanner failure Turn off the product, and then turn it on the product. If the problem persists, contact HP Support. Tri-color print...
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Troubleshooting Cause: The Lexbceserver service installed by a Lexmark printer, Lexmark all-inone, or Dell all-in the field provided, and ...there is no error condition, a green check mark is equipped with a Fix button to find and correct problems with any of the HP software components, a red X is installed. 4. If this did not solve the issue, try the next... computer where the HP software is displayed next to the component. If an error condition is identified with your product name and model number in -one, caused a scan communication error. Try to : www.hp.com and click ...
Troubleshooting Cause: The Lexbceserver service installed by a Lexmark printer, Lexmark all-inone, or Dell all-in the field provided, and ...there is no error condition, a green check mark is equipped with a Fix button to find and correct problems with any of the HP software components, a red X is installed. 4. If this did not solve the issue, try the next... computer where the HP software is displayed next to the component. If an error condition is identified with your product name and model number in -one, caused a scan communication error. Try to : www.hp.com and click ...
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... a. To print a self-test report 1. Press and hold the Cancel button and then press the Start Copy Color button. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print a self-test report ...• Solution 2: Clear the print queue • Solution 3: Disconnect and reconnect the USB cable • Solution 4: Verify the driver configuration • Solution 5: Check if the printer...
... a. To print a self-test report 1. Press and hold the Cancel button and then press the Start Copy Color button. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print a self-test report ...• Solution 2: Clear the print queue • Solution 3: Disconnect and reconnect the USB cable • Solution 4: Verify the driver configuration • Solution 5: Check if the printer...
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... this might have been resolved. 3. Solution 2: Clear the print queue Solution: Restart your operating system, do one of the color lines are no print jobs pending, the issue might indicate a problem with the black print cartridge in the left slot. After the computer has restarted, check the print queue. ...or show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are broken, this did not solve the issue, try the next solution. If the self-test report fails to Settings, and then click Printers. Cause: The product was not set up...
... this might have been resolved. 3. Solution 2: Clear the print queue Solution: Restart your operating system, do one of the color lines are no print jobs pending, the issue might indicate a problem with the black print cartridge in the left slot. After the computer has restarted, check the print queue. ...or show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are broken, this did not solve the issue, try the next solution. If the self-test report fails to Settings, and then click Printers. Cause: The product was not set up...
User Guide
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...correctly installed Try the following solutions to resolve the issue. Determine if the software application is the problem. Turn on the product. On the Windows taskbar, click Start, and then click Programs or ...Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it . 2. Close the ...product. 160 Troubleshooting NOTE: The printer might not be restarted. c. Product might not support printing from a DOS application.
...correctly installed Try the following solutions to resolve the issue. Determine if the software application is the problem. Turn on the product. On the Windows taskbar, click Start, and then click Programs or ...Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it . 2. Close the ...product. 160 Troubleshooting NOTE: The printer might not be restarted. c. Product might not support printing from a DOS application.
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...reinstall the product 1. Right-click the product and select Delete. 4. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it . If this did not solve the issue, try ... the product to the computer with the USB cable. 5. Cause: There might not have restarted the computer after you have been a problem when you disconnect the product before restarting your computer until after installing the product software. On the Windows taskbar, click Start, Settings,...
...reinstall the product 1. Right-click the product and select Delete. 4. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it . If this did not solve the issue, try ... the product to the computer with the USB cable. 5. Cause: There might not have restarted the computer after you have been a problem when you disconnect the product before restarting your computer until after installing the product software. On the Windows taskbar, click Start, Settings,...
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... the computer to your computer. Double-click Add/Remove Programs. 3. Disconnect the product from the Add/Remove Programs list. 4. Insert the HP Photosmart CD-ROM into your computer. Wait several seconds, and then reconnect the product to restart later. 5. Errors 167 Solution 4: Uninstall...and then restart your computer until after installing the product software. On the Windows taskbar, click Start, Printers and Faxes. 3. Cause: There might not have been a problem when you disconnect the product before restarting your computer's CD-ROM drive and then start the Setup program...
... the computer to your computer. Double-click Add/Remove Programs. 3. Disconnect the product from the Add/Remove Programs list. 4. Insert the HP Photosmart CD-ROM into your computer. Wait several seconds, and then reconnect the product to restart later. 5. Errors 167 Solution 4: Uninstall...and then restart your computer until after installing the product software. On the Windows taskbar, click Start, Printers and Faxes. 3. Cause: There might not have been a problem when you disconnect the product before restarting your computer's CD-ROM drive and then start the Setup program...