HP Officejet Pro 8600 Support Question
HP Officejet Pro 8600 Support Question
Find answers below for this question about HP Officejet Pro 8600.Need a HP Officejet Pro 8600 manual? We have 3 online manuals for this item!
Question posted by karenallrisk on August 8th, 2012
Printer Problems
We have the printer installed on three computers. However on one computer only the user is reporting the printer only prints out documents 50% of the time and the other 50% she gets printer erro messages. These errors sometimes mean she does get a print at all, she gets the print in another language or black bar codes, or she gets multiple pages of blank papers. Can you please advise as to why it is only the one machine? Any ideas on what I can check to correct the problem?
Current Answers
Answer #1: Posted by hzplj9 on August 8th, 2012 4:54 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,875,690
Member since:
June 25th, 2012 Points: 4,875,690
If the same printer is used by all of the PC's via wireless the likely suspect is of course the PC. The problem is likely to be either a memory problem or a driver fault. I would in the first instance re-install the driver to the PC that has the issue. I would then run the same test print document from each PC in turn to verify the network is working OK. Check the troubled PC's disk space. If it is low or the temp folder is full of rubbish. Run defrag on the drive of the PC to allow the PC to have a larger contiguous space to use as the temp space for printing. Printing faults can usually be diagnosed by attempting larger and larger prints starting at the test page to see if it is a resource issue. Also run a check-disk from the command prompt to check for disk errors. If none of these help to resolve the problem raise another question but give some details on what attempts at solving the problem you have tried.
Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 4
...can also change settings, print reports, or get help for this printer!
Also, the Declaration of Conformity is available at the following topics:
• Troubleshooting information • Information about these tools, see "Where's the user guide?" For more information, see "How do I install the user guide?" For information about finding the user guide, see the user guide. on HP...
Getting Started Guide - Page 7
... you 've already installed the HP printer software, see the user guide for your computer.
2. Note: Make sure that the printer's email address is the only address listed in the "To" line of the email message.
Use Web Services
To print using HP ePrint
To print documents using HP ePrint. On your computer or mobile device, open your printer's HP ePrint...
Getting Started Guide - Page 14
... a fax using the keypad.
Tip: If the recipient reports issues with the recipient before sending the fax.
5.
Using the printer's control panel, you can engage in a variety of the...
For information about finding the user guide, see "Where's the user guide?" on your computer as faxes, without printing them first. You can fax either from the automatic document feeder (ADF) or from...
Getting Started Guide - Page 20
....hp.com/go/customercare).
Depending on the option you select when you install the HP software, the user guide might have while setting up the printer
• Make sure you cannot find the HP software CD or if your computer. Problems setting up the printer.
In the screen showing recommended software, select the option for your...
User Guide - Page 6
... a memory device 41 Print on special and custom-size paper 41 Print on special or custom-size paper (Mac OS X 42 Set up custom sizes (Mac OS X 42 Print borderless documents...43 Print borderless documents (Windows 43 Print borderless documents (Mac OS X 43 HP ePrint...44 Print on both sides (duplexing 44
3 Scan Scan an original...46 Scan to a computer...46...
User Guide - Page 10
... Printing...142 To turn on 137 Step 2 - Make sure the wireless (802.11) light is not connected to work with the printer 143 Solve printer management problems 144
Embedded web server cannot be opened 144 Troubleshoot installation issues 145
Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report...
User Guide - Page 33
... using the duplexer, see the documentation that came with this instance, the disk drive setting is shorter than one end of the printer. To install the duplexer:
Install the accessories
29 For more information on both sides of a sheet of paper automatically. For more information, see Print on supported USB devices, see Memory card specifications. If...
User Guide - Page 40
... use is selected.
36
Print For more information, see Load media. 2.
2 Print
Most print settings are automatically handled by the software application. Choose a print job to change print quality, print on special and custom-size paper
Print borderless documents
Print documents
Follow the instructions for your documents, see Select print media. Make sure the printer you want to use...
User Guide - Page 41
... pop-up menus, as
appropriate for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X)
NOTE: To print from email messages and attachments using HP's ePrint feature. Depending on your software application, click Page Setup. Print documents (Mac OS X) 1. Click Print to the Printer pop-up menu.
Change the paper orientation on the Layout...
User Guide - Page 48
... Services, you can perform manual duplexing by using an
Ethernet cable or wireless connection) • A device that you do not see Install the
duplexer. 3. TIP: You can print documents to the Printer pop-up the printer's web services. For more information, see Guidelines for printing on the Layout tab, select either using the HP Automatic Two-sided...
User Guide - Page 66
... Start Color. NOTE: Faxes sent from your computer by this feature, you must install the printer software using the installation program provided on the HP software CD provided with the quality of the glass or print-side
up and functioning correctly. Open the document on your Internet connection or computer modem. Depending on the display.
4.
Chapter 6
TIP...
User Guide - Page 91
... want to send the email message. The email address for the printer appears on your computer or mobile device, see the documentation provided with ePrintCenter. NOTE: To remove all Web Services, see Web Services and HP website specifications.
3. TIP: To print the email address, touch Print. Create a new email message, and then attach the file that...
User Guide - Page 95
... cause errors or print quality problems. The latch must remain down in order to the ink system. Using the color-coded letters for help, slide the ink cartridge into the empty slot until the print carriage stops moving before proceeding. 3. Make sure the printer is securely installed in English only. NOTE: At this time, some portions...
User Guide - Page 104
... period may lead to print quality problems and possibly damage the printhead. When possible, replace the depleted cartridge. If you have noticed poor print quality, clean the printhead. For more cartridge slots empty for planning purposes only.
You do not need to have all cartridges installed at all times after the printer is set to do...
User Guide - Page 108
...printer and the ink cartridge. You do not need to do so. If the black cartridge is raised, wrinkled, or very thick, such as dark. Do not leave the ink cartridge outside of printed documents...slows the printer and affects the quality of the printer, the printhead does need to replace the ink cartridges until prompted to have all cartridges installed at all times after the printer is set ...
User Guide - Page 133
... setup and receiving faxes and one used for setup, both computers should be a standard phone cord that the Incoming Fax Printing option in the printer control panel is turned off . Cause: Fax to PC or Fax to the port labeled 1-LINE on . Solve problems using Web Services and HP websites
This section provides solutions...
User Guide - Page 138
... is only supported by the operating system.
The computer where the network folder is located is observing Daylight Savings Time, the time stamp for your operating system.
• Make sure the folder name uses only the letters or characters supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
The network folder has not been set...
User Guide - Page 147
...computer and the printer, and then turning them both on the network)-or if you have already successfully installed HP software and experience problems-check the following steps:
1.
TIP: To enable the printer to the printer's Wireless Direct Printing name.
2.
If you are having problems such as:
• Printer not found when installing HP software • Unable to print, print...
User Guide - Page 239
... have been used ink cartridge installed 235 For information about solving printing problems, see Clean the printhead.
For more information about contacting HP support, see Supplies. NOTE: Ink from the cartridges is left outside of your documents might be inaccurate or unavailable.
Previously used in the printing system. If the printers listed in the dialog box...
User Guide - Page 247
... faxes 68 last fax details 83 photos from memory
devices 41 print quality report 106 printer status report 148 troubleshoot 98 Print borderless Mac OS X 43 Windows 43 Print brochures print 38 Print envelope 39 Print envelopes Mac OS X 39 Print photos Mac OS X 40 Windows 40 print quality report 106 print settings print quality 103 printer control panel locating 12 network settings 219 scan from...
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