User Guide - Macintosh
Page 4
... and change the status of a print job (Mac OS X 10.2 70 10 Maintenance...72 Install print cartridges 72 Set the auto-off feature 75 Align the print cartridges 75 Calibrate color ...76 Automatically clean print cartridges 76 Print a test page 76 View estimated ink levels 76 Maintain the printer body 77 Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is...
... and change the status of a print job (Mac OS X 10.2 70 10 Maintenance...72 Install print cartridges 72 Set the auto-off feature 75 Align the print cartridges 75 Calibrate color ...76 Automatically clean print cartridges 76 Print a test page 76 View estimated ink levels 76 Maintain the printer body 77 Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is...
User Guide - Macintosh
Page 7
...HP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devices to the printer without a cable connection. ● Optional Automatic Two-Sided Printing Accessory: Purchase an Automatic Two-Sided Printing Accessory to print two-sided documents automatically. ● Optional Auto Two-Sided Print Accessory with Small Paper Tray: Purchase an Auto Two-Sided Print Accessory with Small Paper Tray to print two-sided documents automatically and load small media from a PictBridge-compatible camera using the front USB port. ● Automatic paper-type sensor: Use the auto paper-type...
...HP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devices to the printer without a cable connection. ● Optional Automatic Two-Sided Printing Accessory: Purchase an Automatic Two-Sided Printing Accessory to print two-sided documents automatically. ● Optional Auto Two-Sided Print Accessory with Small Paper Tray: Purchase an Auto Two-Sided Print Accessory with Small Paper Tray to print two-sided documents automatically and load small media from a PictBridge-compatible camera using the front USB port. ● Automatic paper-type sensor: Use the auto paper-type...
User Guide - Macintosh
Page 12
...the black, photo, or gray photo print cartridge needs to be serviced. 2. The light flashes when the tri-color print cartridge needs to be the black print cartridge, the photo print cartridge, or the gray photo print cartridge. - The light is on ink. - That print cartridge can be serviced. The printer Power light flashes and the Connection light remains lit solid when printing from 10 HP Deskjet 6940 series The left status light represents the tri-color print cartridge, which is low on and solid when the black, photo, or gray photo print cartridge is installed in the left side...
...the black, photo, or gray photo print cartridge needs to be serviced. 2. The light flashes when the tri-color print cartridge needs to be the black print cartridge, the photo print cartridge, or the gray photo print cartridge. - The light is on ink. - That print cartridge can be serviced. The printer Power light flashes and the Connection light remains lit solid when printing from 10 HP Deskjet 6940 series The left status light represents the tri-color print cartridge, which is low on and solid when the black, photo, or gray photo print cartridge is installed in the left side...
User Guide - Macintosh
Page 30
...; Adjust the printer's network configuration. ● Check estimated ink levels in the printer PictBridge function since Error the printer was last turned on. Use the printer's EWS to the HP Deskjet 6940 series printer. Miscellaneous The Miscellaneous section contains information that applies to Ethernet and PictBridge connections: Item Meaning Total Packets Number of packets received without error. Indicates whether the printer's embedded Web server is password protected. ● Set: A password is required. ● Not Set: A password is used by HP Service and Support...
...; Adjust the printer's network configuration. ● Check estimated ink levels in the printer PictBridge function since Error the printer was last turned on. Use the printer's EWS to the HP Deskjet 6940 series printer. Miscellaneous The Miscellaneous section contains information that applies to Ethernet and PictBridge connections: Item Meaning Total Packets Number of packets received without error. Indicates whether the printer's embedded Web server is password protected. ● Set: A password is required. ● Not Set: A password is used by HP Service and Support...
User Guide - Macintosh
Page 31
... computer uses a proxy server to access the EWS. Parameter Device Address Device Name Passkey Description The hardware address of the printer's embedded Web server (EWS) if the printer is connected to the network with an Ethernet cable: Note If your computer to the rear USB port on the printer and open the HP Printer Utility to the printer so that use it . The device name assigned to configure the Bluetooth settings. User's guide 29 Printer installation...
... computer uses a proxy server to access the EWS. Parameter Device Address Device Name Passkey Description The hardware address of the printer's embedded Web server (EWS) if the printer is connected to the network with an Ethernet cable: Note If your computer to the rear USB port on the printer and open the HP Printer Utility to the printer so that use it . The device name assigned to configure the Bluetooth settings. User's guide 29 Printer installation...
User Guide - Macintosh
Page 67
... default paper-type setting. Select the Paper Type/Quality pane. 3. In the Paper Type pull-down menu, click Automatic. 4. 3. Select a specific paper type When printing a higher-quality document, HP recommends that you are printing, particularly when HP paper and media are used , the auto paper-type sensor automatically selects the print settings that are printed from the Border menu. 6. Select a paper source The printer offers three sources for arranging the pages on each page image, select the border type from the 250-Sheet Plain Paper Tray...
... default paper-type setting. Select the Paper Type/Quality pane. 3. In the Paper Type pull-down menu, click Automatic. 4. 3. Select a specific paper type When printing a higher-quality document, HP recommends that you are printing, particularly when HP paper and media are used , the auto paper-type sensor automatically selects the print settings that are printed from the Border menu. 6. Select a paper source The printer offers three sources for arranging the pages on each page image, select the border type from the 250-Sheet Plain Paper Tray...
User Guide - Macintosh
Page 70
... document paper size, scaling, and orientation, use the Print dialog box. Page Setup dialog box Use the Page Setup dialog box to Adobe PDF format. 7. Use the menu and buttons for a document. ● Resize a document. ● Specify the document orientation. Save as a fax. 68 HP Deskjet 6940 series Preview: View an online preview of saved print options. 3. 9 Printer software ● Print settings ● Manage the printer (Mac OS X 10.3 and later) ● Manage the printer (Mac OS X 10.2) ● View and change the status...
... document paper size, scaling, and orientation, use the Print dialog box. Page Setup dialog box Use the Page Setup dialog box to Adobe PDF format. 7. Use the menu and buttons for a document. ● Resize a document. ● Specify the document orientation. Save as a fax. 68 HP Deskjet 6940 series Preview: View an online preview of saved print options. 3. 9 Printer software ● Print settings ● Manage the printer (Mac OS X 10.3 and later) ● Manage the printer (Mac OS X 10.2) ● View and change the status...
User Guide - Macintosh
Page 83
...; Document is misprinted ● Problems with borderless documents ● Error messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● The print cartridges are installed correctly. ● The printer is on and the paper tray is loaded. ● The printer is free of paper jams. Link light If the printer still does not print...
...; Document is misprinted ● Problems with borderless documents ● Error messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● The print cartridges are installed correctly. ● The printer is on and the paper tray is loaded. ● The printer is free of paper jams. Link light If the printer still does not print...
User Guide - Macintosh
Page 94
... PictBridge-compatible. ● The digital camera is not in PictBridge mode. ● The images are flashing Task The printer has lost power. For instructions on setting the camera to PictBridge mode, see the documentation that the digital camera is saving photos in a supported format. ● You did not select any photos on and the Error light is set to a power supply. 92 HP Deskjet 6940 series Connection light is on the camera for printing...
... PictBridge-compatible. ● The digital camera is not in PictBridge mode. ● The images are flashing Task The printer has lost power. For instructions on setting the camera to PictBridge mode, see the documentation that the digital camera is saving photos in a supported format. ● You did not select any photos on and the Error light is set to a power supply. 92 HP Deskjet 6940 series Connection light is on the camera for printing...
User Guide - Macintosh
Page 106
... a service charge.) 3. Software and printer-driver updates for your local point of free space on the hard drive by product, country/region, and language. 104 HP Deskjet 6940 series Information about the phone support process can be asked to bring it . Verify that came with the printer. 2. Call HP support. Valuable product and troubleshooting information for the life of purchase. (Service is free during the printer limited-warranty period. HP online service and support is...
... a service charge.) 3. Software and printer-driver updates for your local point of free space on the hard drive by product, country/region, and language. 104 HP Deskjet 6940 series Information about the phone support process can be asked to bring it . Verify that came with the printer. 2. Call HP support. Valuable product and troubleshooting information for the life of purchase. (Service is free during the printer limited-warranty period. HP online service and support is...
User Guide - Macintosh
Page 108
... printer's rear access door toward each other, and then remove the door. Automatic two-sided printing To print a two-sided document automatically, one of the duplexer when installing it in the back of supported paper types, see the duplexer specifications. For a list of the printer until both sides snap into place. In order to print, either side of the following accessories must be attached to the printer: 106 HP Deskjet 6940 series Use the duplexer to the printer. 2. Use...
... printer's rear access door toward each other, and then remove the door. Automatic two-sided printing To print a two-sided document automatically, one of the duplexer when installing it in the back of supported paper types, see the duplexer specifications. For a list of the printer until both sides snap into place. In order to print, either side of the following accessories must be attached to the printer: 106 HP Deskjet 6940 series Use the duplexer to the printer. 2. Use...
User Guide - Pre-Windows 2000
Page 7
... a six-ink photo print cartridge (purchased separately). Use an optional HP Bluetooth Wireless Printer Adapter to print images from the back of the printer. ● Optional 250-Sheet Plain Paper Tray Accessory: Purchase a 250-Sheet Plain Paper Tray Accessory to enhance detail in the office. ● Photo/envelope feeder: Use the photo/envelope feeder to conveniently print single envelopes, photos, or postcards. ● Bluetooth printing: Print images without a cable connection. ● Optional Automatic Two-Sided Printing Accessory: Purchase an Automatic Two-Sided Printing Accessory...
... a six-ink photo print cartridge (purchased separately). Use an optional HP Bluetooth Wireless Printer Adapter to print images from the back of the printer. ● Optional 250-Sheet Plain Paper Tray Accessory: Purchase a 250-Sheet Plain Paper Tray Accessory to enhance detail in the office. ● Photo/envelope feeder: Use the photo/envelope feeder to conveniently print single envelopes, photos, or postcards. ● Bluetooth printing: Print images without a cable connection. ● Optional Automatic Two-Sided Printing Accessory: Purchase an Automatic Two-Sided Printing Accessory...
User Guide - Pre-Windows 2000
Page 31
... printer and the computer are powered on a different subnet than the computer, enter the printer's IP address (for support information and to open the embedded Web server. Note If the printer is not connected to a network, connect a USB cable from your printer is on and connected to open the printer's internal Web page: 1. Printer installation across subnets can lose the connection. (continued) ● Check estimated ink levels in the print cartridges. ● View network statistics. ● Configure Bluetooth settings. ● Visit HP's Web...
... printer and the computer are powered on a different subnet than the computer, enter the printer's IP address (for support information and to open the embedded Web server. Note If the printer is not connected to a network, connect a USB cable from your printer is on and connected to open the printer's internal Web page: 1. Printer installation across subnets can lose the connection. (continued) ● Check estimated ink levels in the print cartridges. ● View network statistics. ● Configure Bluetooth settings. ● Visit HP's Web...
User Guide - Pre-Windows 2000
Page 101
...: 1. Use paper that is stalled If the printer stalls while printing a document, press the Resume button. To cancel printing, press the Cancel button. Press the Cancel button. 2. User's guide 99 Press the Resume button to continue printing. If the printer does not start printing again, raise the printer cover, and then disconnect the power cable from the back of the printer. Open the File menu, and then click Page Setup. 3. Press the Resume button to continue printing.
...: 1. Use paper that is stalled If the printer stalls while printing a document, press the Resume button. To cancel printing, press the Cancel button. Press the Cancel button. 2. User's guide 99 Press the Resume button to continue printing. If the printer does not start printing again, raise the printer cover, and then disconnect the power cable from the back of the printer. Open the File menu, and then click Page Setup. 3. Press the Resume button to continue printing.
User Guide - Pre-Windows 2000
Page 117
... each print cartridge. Use a different software program, if available. - Delete any temporary files on the computer. A sufficient amount of paper is installed. User's guide 115 Restart the computer, and then try printing again. 2. Check with a single print cartridge, but it indicates that the paper size or type selected in the software program or in the printer software does not match the paper in the In tray (at www.hp.com/ support. Out-of-paper message...
... each print cartridge. Use a different software program, if available. - Delete any temporary files on the computer. A sufficient amount of paper is installed. User's guide 115 Restart the computer, and then try printing again. 2. Check with a single print cartridge, but it indicates that the paper size or type selected in the software program or in the printer software does not match the paper in the In tray (at www.hp.com/ support. Out-of-paper message...
User Guide - Pre-Windows 2000
Page 121
... free during the printer limited-warranty period. If your printer has a hardware failure, you will be quoted a service charge.) 3. Support options and availability vary by phone" in "HP support by product, country/region, and language. Valuable product and troubleshooting information for the life of purchase. Visit HP Technical Support at www.hp.com/support. Software and printer-driver updates for up-to all HP customers for common problems - HP online service and support...
... free during the printer limited-warranty period. If your printer has a hardware failure, you will be quoted a service charge.) 3. Support options and availability vary by phone" in "HP support by product, country/region, and language. Valuable product and troubleshooting information for the life of purchase. Visit HP Technical Support at www.hp.com/support. Software and printer-driver updates for up-to all HP customers for common problems - HP online service and support...
User Guide - Windows 2000
Page 31
... printer is not connected to a network, connect a USB cable from your computer to the rear USB port on the same subnet. Caution Use caution when changing the print server's wireless network settings; If you lose the connection, you can be on the printer and open the printer Toolbox to the network. If the printer loses its factory default settings and reinstall the software. Printer installation across subnets can lose the connection. User's guide 29 Also, if the computer uses a proxy server to access...
... printer is not connected to a network, connect a USB cable from your computer to the rear USB port on the same subnet. Caution Use caution when changing the print server's wireless network settings; If you lose the connection, you can be on the printer and open the printer Toolbox to the network. If the printer loses its factory default settings and reinstall the software. Printer installation across subnets can lose the connection. User's guide 29 Also, if the computer uses a proxy server to access...
User Guide - Windows 2000
Page 84
... onscreen instructions. Make sure you might have the latest features and improvements: 1. Download HP Photosmart Software Installing the printer software update you download from the HP Web site does not update HP Photosmart Software you are available for your system at this again check box in the HP Software Update window. - Chapter 9 Note The Ink Status window may not display if the printer is displayed. 3. Display the Ink Status window If you do not want the Ink Status window to appear when you print...
... onscreen instructions. Make sure you might have the latest features and improvements: 1. Download HP Photosmart Software Installing the printer software update you download from the HP Web site does not update HP Photosmart Software you are available for your system at this again check box in the HP Software Update window. - Chapter 9 Note The Ink Status window may not display if the printer is displayed. 3. Display the Ink Status window If you do not want the Ink Status window to appear when you print...
User Guide - Windows 2000
Page 116
... paper 1. Load paper in the left print cartridge cradle compartment. The printer is installed in the In tray (at least ten sheets). - Power light is not overly full. - "Print cartridge is in the wrong slot" If you receive this error message, the print cartridge is preparing to continue printing. This printing mode lets you receive the ink-backup mode message and two print cartridges are on or flashing The printer lights indicate the printer status. Verify the following conditions: 114 HP Deskjet 6940 series...
... paper 1. Load paper in the left print cartridge cradle compartment. The printer is installed in the In tray (at least ten sheets). - Power light is not overly full. - "Print cartridge is in the wrong slot" If you receive this error message, the print cartridge is preparing to continue printing. This printing mode lets you receive the ink-backup mode message and two print cartridges are on or flashing The printer lights indicate the printer status. Verify the following conditions: 114 HP Deskjet 6940 series...
User Guide - Windows 2000
Page 119
... asked to bring it . Software and printer-driver updates for the life of the reference guide that came with your product 2. If your local point of purchase. (Service is free during the printer limited-warranty period. Computer does not meet the system requirements. HP online service and support is the fastest source for common problems - Valuable product and troubleshooting information for up-to have...
... asked to bring it . Software and printer-driver updates for the life of the reference guide that came with your product 2. If your local point of purchase. (Service is free during the printer limited-warranty period. Computer does not meet the system requirements. HP online service and support is the fastest source for common problems - Valuable product and troubleshooting information for up-to have...