User Guide - Macintosh
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... 76 Maintain the printer body 77 Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...print correctly 94 Print quality is poor 94 Document is misprinted 96 Problems with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
... 76 Maintain the printer body 77 Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...print correctly 94 Print quality is poor 94 Document is misprinted 96 Problems with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
User Guide - Macintosh
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... to the printer. Caution Always use the Power button to turn on and off . The Power light flashes when the printer is designed with Small Paper Tray (optional) Buttons and lights Use the printer buttons to turn the printer on after you visual cues about the status of the... Network light Power button and light Use the Power button to turn the printer on and off might cause printer failure. In this mode, the printer continues to turn the printer on and off . You can take a few seconds for the printer to consume a maximum 3.0 watts of power. 8 HP Deskjet 6940 series...
... to the printer. Caution Always use the Power button to turn on and off . The Power light flashes when the printer is designed with Small Paper Tray (optional) Buttons and lights Use the printer buttons to turn the printer on after you visual cues about the status of the... Network light Power button and light Use the Power button to turn the printer on and off might cause printer failure. In this mode, the printer continues to turn the printer on and off . You can take a few seconds for the printer to consume a maximum 3.0 watts of power. 8 HP Deskjet 6940 series...
User Guide - Macintosh
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...be prevented by turning the printer power off, and then disconnecting the end of the print cartridges. 1 Print Cartridge Status lights User's guide 9 Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the printer power cord from the electrical source. Print Cancel button Pressing the Print Cancel button cancels... the current print job. When the problem is required, such as loading paper or clearing a paper jam. Resume button The Resume light flashes when an action is solved, press the Resume button to continue printing.
...be prevented by turning the printer power off, and then disconnecting the end of the print cartridges. 1 Print Cartridge Status lights User's guide 9 Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the printer power cord from the electrical source. Print Cancel button Pressing the Print Cancel button cancels... the current print job. When the problem is required, such as loading paper or clearing a paper jam. Resume button The Resume light flashes when an action is solved, press the Resume button to continue printing.
User Guide - Macintosh
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.... - That print cartridge can be serviced. 2. The printer Power light flashes and the Connection light remains lit solid when printing from 10 HP Deskjet 6940 series The left side of the print cartridge cradle. The light flashes when the tri-color print cartridge needs to be the black print cartridge..., the photo print cartridge, or the gray photo print cartridge. - The light flashes when the black, photo...
.... - That print cartridge can be serviced. 2. The printer Power light flashes and the Connection light remains lit solid when printing from 10 HP Deskjet 6940 series The left side of the print cartridge cradle. The light flashes when the tri-color print cartridge needs to be the black print cartridge..., the photo print cartridge, or the gray photo print cartridge. - The light flashes when the black, photo...
User Guide - Macintosh
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Paper trays The printer has two paper trays: In tray The In tray holds paper or other media. 1 In tray Slide the paper guides firmly against the edges of the media on which you are printing. 1 Paper-width guide 2 Paper-length guide Out tray Printed pages are deposited in PictBridge mode, the amber Error light flashes. the camera. User's guide 11 If the camera is not PictBridge-compatible or is not in the Out tray.
Paper trays The printer has two paper trays: In tray The In tray holds paper or other media. 1 In tray Slide the paper guides firmly against the edges of the media on which you are printing. 1 Paper-width guide 2 Paper-length guide Out tray Printed pages are deposited in PictBridge mode, the amber Error light flashes. the camera. User's guide 11 If the camera is not PictBridge-compatible or is not in the Out tray.
User Guide - Macintosh
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...a test page. Activity light The Activity light flashes when the printer is connected to an Ethernet network or powered off. Link light The Link light is solid when the printer is receiving or transmitting data over the Ethernet connection. 24 HP Deskjet 6940 series Chapter 4 Previous installations... If the printer software was previously installed on the computer, you through the installation process. State of the Link light State of router used. Off Not connected to...
...a test page. Activity light The Activity light flashes when the printer is connected to an Ethernet network or powered off. Link light The Link light is solid when the printer is receiving or transmitting data over the Ethernet connection. 24 HP Deskjet 6940 series Chapter 4 Previous installations... If the printer software was previously installed on the computer, you through the installation process. State of the Link light State of router used. Off Not connected to...
User Guide - Macintosh
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... Use the Report Page button to do the following: ● Print an HP Report page ● Reset the printer to the factory default settings 1 Report Page button Network light The Network light illuminates when the printer is connected to an Ethernet network. Off Not receiving ...or transmitting data over the Ethernet connection. Status of the icon On Status of the printer light Flashing Receiving or transmitting data over the ...
... Use the Report Page button to do the following: ● Print an HP Report page ● Reset the printer to the factory default settings 1 Report Page button Network light The Network light illuminates when the printer is connected to an Ethernet network. Off Not receiving ...or transmitting data over the Ethernet connection. Status of the icon On Status of the printer light Flashing Receiving or transmitting data over the ...
User Guide - Macintosh
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...tray. Remove all the way to ensure that the camera supports PictBridge. Place the photo paper in PictBridge mode, the Error light flashes. 1 Connection light 2 Error light After you successfully connect the camera to the printer, you have a camera phone with the camera to the left, and then... pull out the paper-length guide. 4. Slide the paper guides firmly against the paper. 6. Use a Bluetooth camera phone If you can purchase an optional HP...
...tray. Remove all the way to ensure that the camera supports PictBridge. Place the photo paper in PictBridge mode, the Error light flashes. 1 Connection light 2 Error light After you successfully connect the camera to the printer, you have a camera phone with the camera to the left, and then... pull out the paper-length guide. 4. Slide the paper guides firmly against the paper. 6. Use a Bluetooth camera phone If you can purchase an optional HP...
User Guide - Macintosh
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... the back of the printer: State of paper jams. Link light If the printer still does not print, then look at the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer ...is free of the Link light Task Flashing Resend the document, then look at the Activity light. Printer does not print Print an HP Report page. User's guide 81 If the HP Report page does not print, verify the following problems can occur with an...
... the back of the printer: State of paper jams. Link light If the printer still does not print, then look at the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer ...is free of the Link light Task Flashing Resend the document, then look at the Activity light. Printer does not print Print an HP Report page. User's guide 81 If the HP Report page does not print, verify the following problems can occur with an...
User Guide - Macintosh
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... 82 HP Deskjet 6940 series Try these steps. The printer is selected in the application from which you are trying to print. - A personal software firewall might block communication between the printer and the computer. Wait until the printer is operating correctly. Chapter 11 (continued) State of the Link light Task... ● The network hub, switch, or router is on and working properly. ● The printer is connected to the network. Activity light Follow these steps if the Link light is on the back of the Activity light Flashing Task The Ethernet connection is idle. 2.
... 82 HP Deskjet 6940 series Try these steps. The printer is selected in the application from which you are trying to print. - A personal software firewall might block communication between the printer and the computer. Wait until the printer is operating correctly. Chapter 11 (continued) State of the Link light Task... ● The network hub, switch, or router is on and working properly. ● The printer is connected to the network. Activity light Follow these steps if the Link light is on the back of the Activity light Flashing Task The Ethernet connection is idle. 2.
User Guide - Macintosh
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...Enter the printer's IP address in the In tray. ● The printer cover is closed. ● The rear access door is turned on or flashing. If you are still unable to potential problems. For more information, see the network guide that protects a computer from intrusion. User's guide 83 ... firewall is connected to assign the printer a static IP address and then re-enable the firewall. Print an HP Report page. 2. To assign the printer a static IP address, see Printer lights are on . ● The print cartridges are the correct print cartridges for the printer and are secure. ...
...Enter the printer's IP address in the In tray. ● The printer cover is closed. ● The rear access door is turned on or flashing. If you are still unable to potential problems. For more information, see the network guide that protects a computer from intrusion. User's guide 83 ... firewall is connected to assign the printer a static IP address and then re-enable the firewall. Print an HP Report page. 2. To assign the printer a static IP address, see Printer lights are on . ● The print cartridges are the correct print cartridges for the printer and are secure. ...
User Guide - Macintosh
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...Accessory with Small Paper Tray is displayed, follow these guidelines. Out-of-paper message If an out-of the following : 86 HP Deskjet 6940 series Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines. Printer ... plastic tape has been removed from the print cartridges. ● If you are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, you might have the tri-color print cartridge and a black or photo print cartridge installed. Paper jam For information about...
...Accessory with Small Paper Tray is displayed, follow these guidelines. Out-of-paper message If an out-of the following : 86 HP Deskjet 6940 series Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines. Printer ... plastic tape has been removed from the print cartridges. ● If you are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, you might have the tri-color print cartridge and a black or photo print cartridge installed. Paper jam For information about...
User Guide - Macintosh
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... you are installed securely in the In tray. Make sure the print cartridges are printing. Connect the power cable to www.hp.com/support or contact HP. If the Resume light is stalled If the printer stalls while printing a document, press the Resume button. For example, photo paper might be loaded... print on multiple sheets at www.hp.com/support. You can continue printing with the printer. Paper might be mixed with the printer or at once if different paper types are no loose or broken parts, follow these steps: 1. If the light still flashes, repeat the steps. To correct ...
... you are installed securely in the In tray. Make sure the print cartridges are printing. Connect the power cable to www.hp.com/support or contact HP. If the Resume light is stalled If the printer stalls while printing a document, press the Resume button. For example, photo paper might be loaded... print on multiple sheets at www.hp.com/support. You can continue printing with the printer. Paper might be mixed with the printer or at once if different paper types are no loose or broken parts, follow these steps: 1. If the light still flashes, repeat the steps. To correct ...
User Guide - Macintosh
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... that was named in the printer and close the printer cover. If the Print Cartridge Status light is still flashing, the print cartridge is incorrect. A flashing Print Cartridge Status light indicates which print cartridge is faulty and must be used in the printer. To verify that ... one of print cartridges that you receive a message about a problem with one or both of the print cartridges cannot be replaced. 88 HP Deskjet 6940 series Read the selection number on the print cartridge. 5. Reinstall the print cartridge. Check the list of the print cartridges, follow these ...
... that was named in the printer and close the printer cover. If the Print Cartridge Status light is still flashing, the print cartridge is incorrect. A flashing Print Cartridge Status light indicates which print cartridge is faulty and must be used in the printer. To verify that ... one of print cartridges that you receive a message about a problem with one or both of the print cartridges cannot be replaced. 88 HP Deskjet 6940 series Read the selection number on the print cartridge. 5. Reinstall the print cartridge. Check the list of the print cartridges, follow these ...
User Guide - Macintosh
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...symbol above the print cartridge cradle. Note To easily identify the correct side of the cradle in which to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. Slide the paper forward until it slows the printer and affects the quality of the paper. ...in the left print cartridge cradle compartment. Do not press the guide so firmly against the edge of printouts. If the Print Cartridge Status light continues to install the print cartridge, match the symbol on facing down. Always install the tri-color print cartridge in the right print ...
...symbol above the print cartridge cradle. Note To easily identify the correct side of the cradle in which to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. Slide the paper forward until it slows the printer and affects the quality of the paper. ...in the left print cartridge cradle compartment. Do not press the guide so firmly against the edge of printouts. If the Print Cartridge Status light continues to install the print cartridge, match the symbol on facing down. Always install the tri-color print cartridge in the right print ...
User Guide - Macintosh
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...the camera while printing. Connection light is on and the Error light is set to PictBridge mode, see the documentation that the PictBridge transfer feature supports: ● EXIF/JPEG ● JPEG Before you connect the digital camera to a power supply. 92 HP Deskjet 6940 series For instructions on setting the...● The digital camera is not in PictBridge mode. ● The images are flashing Task The printer has lost power. If the camera does support PictBridge, make sure the camera is flashing The camera has lost connection with the camera to ensure it to the front USB ...
...the camera while printing. Connection light is on and the Error light is set to PictBridge mode, see the documentation that the PictBridge transfer feature supports: ● EXIF/JPEG ● JPEG Before you connect the digital camera to a power supply. 92 HP Deskjet 6940 series For instructions on setting the...● The digital camera is not in PictBridge mode. ● The images are flashing Task The printer has lost power. If the camera does support PictBridge, make sure the camera is flashing The camera has lost connection with the camera to ensure it to the front USB ...
User Guide - Macintosh
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... device with VGA- User's guide 93 (continued) State of the printer. The light on the adapter double-blinks once a second when the adapter is on the front of the lights Task Connection light is ready to the printer. The maximum recommended distance between the device with Bluetooth.... Bluetooth printing problems Bluetooth device cannot find the printer Try one of the following solutions: ● Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on and the Error light flashes twice The camera has requested an unsupported command.
... device with VGA- User's guide 93 (continued) State of the printer. The light on the adapter double-blinks once a second when the adapter is on the front of the lights Task Connection light is ready to the printer. The maximum recommended distance between the device with Bluetooth.... Bluetooth printing problems Bluetooth device cannot find the printer Try one of the following solutions: ● Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on and the Error light flashes twice The camera has requested an unsupported command.
User Guide - Macintosh
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... on when a print cartridge is improperly installed or malfunctioning. For instructions about correcting the problem, Print cartridge status light is on ink. If the border appears above the tear-off , remove the . Chapter 11 For photo paper with a tear-off...; Align the print cartridges. ● Verify that the image was not crooked when it was scanned. The Print Cartridge Status light flashes when a print cartridge is low on or flashing. 100 HP Deskjet 6940 series Problem with the source image. For example, if you receive an out of paper message, follow these guidelines.
... on when a print cartridge is improperly installed or malfunctioning. For instructions about correcting the problem, Print cartridge status light is on ink. If the border appears above the tear-off , remove the . Chapter 11 For photo paper with a tear-off...; Align the print cartridges. ● Verify that the image was not crooked when it was scanned. The Print Cartridge Status light flashes when a print cartridge is low on or flashing. 100 HP Deskjet 6940 series Problem with the source image. For example, if you receive an out of paper message, follow these guidelines.
User Guide - Macintosh
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...cartridge is installed, ink-backup mode is not overly full. - Printing in the tray. 2. Printer lights are printing a document. Resume light is flashing If the Resume light is flashing The light stops flashing when the printer has received all data. Follow these steps if the printer stalls while you receive an... error message about a paper mismatch, it slows the printer and affects the quality of the In tray. 2. Power light is flashing, check the following : - The printer is in the In tray (at least ten sheets). - Paper detected does not match paper ...
...cartridge is installed, ink-backup mode is not overly full. - Printing in the tray. 2. Printer lights are printing a document. Resume light is flashing If the Resume light is flashing The light stops flashing when the printer has received all data. Follow these steps if the printer stalls while you receive an... error message about a paper mismatch, it slows the printer and affects the quality of the In tray. 2. Power light is flashing, check the following : - The printer is in the In tray (at least ten sheets). - Paper detected does not match paper ...
User Guide - Macintosh
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... print cartridge. ● If neither print cartridge is on and flashing Verify that the correct print cartridges are properly installed. ● The printer might be stalled. If you were printing a borderless document when the light started flashing, follow the borderless printing guidelines. 102 HP Deskjet 6940 series Follow these instructions to see if a print cartridge is...
... print cartridge. ● If neither print cartridge is on and flashing Verify that the correct print cartridges are properly installed. ● The printer might be stalled. If you were printing a borderless document when the light started flashing, follow the borderless printing guidelines. 102 HP Deskjet 6940 series Follow these instructions to see if a print cartridge is...