User Guide - Macintosh
Page 4
... 76 Maintain the printer body 77 Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is stalled ...87 Print... with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
... 76 Maintain the printer body 77 Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is stalled ...87 Print... with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
User Guide - Macintosh
Page 6
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
User Guide - Macintosh
Page 21
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in order to a network hub, switch, or router. A hub does not manage the network. ● A switch allows devices...
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in order to a network hub, switch, or router. A hub does not manage the network. ● A switch allows devices...
User Guide - Macintosh
Page 32
...the printer software. Follow these steps to reset the printer to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Press and hold down the Report Page button, press the Cancel button three times. 4. Chapter 4 (continued) Parameter Visibility ... range can print to its factory default settings will also have stored the device address of security set for Fast Ethernet. 30 HP Deskjet 6940 series Also, resetting the printer to it . Resetting the printer to the factory default settings After the printer is powered on....
...the printer software. Follow these steps to reset the printer to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Press and hold down the Report Page button, press the Cancel button three times. 4. Chapter 4 (continued) Parameter Visibility ... range can print to its factory default settings will also have stored the device address of security set for Fast Ethernet. 30 HP Deskjet 6940 series Also, resetting the printer to it . Resetting the printer to the factory default settings After the printer is powered on....
User Guide - Macintosh
Page 83
... process Ethernet problems The following problems can occur with an Ethernet connection. Printer does not print Print an HP Report page. User's guide 81 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ...
... process Ethernet problems The following problems can occur with an Ethernet connection. Printer does not print Print an HP Report page. User's guide 81 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ...
User Guide - Macintosh
Page 96
... correct paper for the printing application. Insert the Bluetooth wireless printer adapter in wireless phones, might not have high enough resolution to be cleaned. 94 HP Deskjet 6940 series Chapter 11 resolution cameras, such as those found in the printer. 4. Banners do not print correctly Check the paper tray ● Unfold and refold... still inserted in use. Bluetooth wireless printer adapter is on again. Check the printer properties Open the Page Setup dialog box and verify the following troubleshooting tips: ● Remove the adapter from its power source. 3.
... correct paper for the printing application. Insert the Bluetooth wireless printer adapter in wireless phones, might not have high enough resolution to be cleaned. 94 HP Deskjet 6940 series Chapter 11 resolution cameras, such as those found in the printer. 4. Banners do not print correctly Check the paper tray ● Unfold and refold... still inserted in use. Bluetooth wireless printer adapter is on again. Check the printer properties Open the Page Setup dialog box and verify the following troubleshooting tips: ● Remove the adapter from its power source. 3.
User Guide - Macintosh
Page 106
... after restarting the computer, visit HP Technical Support at www.hp.com/support. If you will be found in "HP support by phone" in the reference guide that are available when you continue to have questions after investigating the troubleshooting topics, shut down the computer and...in the reference guide. HP support process 1. Fast access to all HP customers for your local point of free space on the hard drive by product, country/region, and language. 104 HP Deskjet 6940 series For Europe only: Contact your product - Call HP support. HP online service and support ...
... after restarting the computer, visit HP Technical Support at www.hp.com/support. If you will be found in "HP support by phone" in the reference guide that are available when you continue to have questions after investigating the troubleshooting topics, shut down the computer and...in the reference guide. HP support process 1. Fast access to all HP customers for your local point of free space on the hard drive by product, country/region, and language. 104 HP Deskjet 6940 series For Europe only: Contact your product - Call HP support. HP online service and support ...
User Guide - Pre-Windows 2000
Page 4
... ...91 11 Troubleshooting 93 Ethernet problems 93 Printer does not print 95 Paper jam ...96 Paper problems ...98 Paper mismatch ...99 Printer is stalled ...99 Print cartridge problems 100 Photos do not print correctly 102 PictBridge problems 104 Bluetooth printing problems 105 Banners do not print correctly 107 2 HP Deskjet 6940 series CD/DVD...
... ...91 11 Troubleshooting 93 Ethernet problems 93 Printer does not print 95 Paper jam ...96 Paper problems ...98 Paper mismatch ...99 Printer is stalled ...99 Print cartridge problems 100 Photos do not print correctly 102 PictBridge problems 104 Bluetooth printing problems 105 Banners do not print correctly 107 2 HP Deskjet 6940 series CD/DVD...
User Guide - Pre-Windows 2000
Page 6
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
User Guide - Pre-Windows 2000
Page 21
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in order to communicate with one another in order to allow each connected to a network hub, switch, or...
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in order to communicate with one another in order to allow each connected to a network hub, switch, or...
User Guide - Pre-Windows 2000
Page 32
... can print to reinstall the printer software. Release the Report Page button. 30 HP Deskjet 6940 series This should only be done as they are saved in order to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Note You cannot change this address. Shows whether or not the...
... can print to reinstall the printer software. Release the Report Page button. 30 HP Deskjet 6940 series This should only be done as they are saved in order to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Note You cannot change this address. Shows whether or not the...
User Guide - Pre-Windows 2000
Page 95
Printer does not print Print an HP Report page. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ... with borderless documents ● Error messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● The print cartridges are installed correctly. ● The printer...
Printer does not print Print an HP Report page. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ... with borderless documents ● Error messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● The print cartridges are installed correctly. ● The printer...
User Guide - Pre-Windows 2000
Page 108
... better results in the printer, and then turn the printer on again. No page came out of the printer. Or try the following troubleshooting tips: ● Remove the adapter from the printer for the printing application. Reformat the file to receive data. ● You might not... the Bluetooth wireless printer adapter in wireless phones, might be too far from its power source. 3. The light on . 106 HP Deskjet 6940 series The maximum recommended distance between the device with VGAresolution cameras, such as those found in the printer. 4. Reconnect power. 5.
... better results in the printer, and then turn the printer on again. No page came out of the printer. Or try the following troubleshooting tips: ● Remove the adapter from the printer for the printing application. Reformat the file to receive data. ● You might not... the Bluetooth wireless printer adapter in wireless phones, might be too far from its power source. 3. The light on . 106 HP Deskjet 6940 series The maximum recommended distance between the device with VGAresolution cameras, such as those found in the printer. 4. Reconnect power. 5.
User Guide - Pre-Windows 2000
Page 121
... fastest source for common problems - Information about the phone support process can be found in "HP support by product, country/region, and language. Valuable product and troubleshooting information for up-to-date product information and expert assistance, and includes the following features: -... always available to qualified online support specialists - If you still have questions after investigating the troubleshooting topics, shut down the computer and then restart it back to your product - HP online service and support is free during the printer limited-warranty period.
... fastest source for common problems - Information about the phone support process can be found in "HP support by product, country/region, and language. Valuable product and troubleshooting information for up-to-date product information and expert assistance, and includes the following features: -... always available to qualified online support specialists - If you still have questions after investigating the troubleshooting topics, shut down the computer and then restart it back to your product - HP online service and support is free during the printer limited-warranty period.
User Guide - Windows 2000
Page 4
... cartridges 88 Maintain print cartridges 89 Printer Toolbox ...90 11 Troubleshooting 92 Ethernet problems 92 Printer does not print 94 Paper jam ...95 Paper problems ...97 Paper mismatch ...98 Printer is stalled ...98 Print cartridge problems 99 Photos do not print correctly 101 PictBridge problems 103 Bluetooth printing problems 104 2 HP Deskjet 6940 series
... cartridges 88 Maintain print cartridges 89 Printer Toolbox ...90 11 Troubleshooting 92 Ethernet problems 92 Printer does not print 94 Paper jam ...95 Paper problems ...97 Paper mismatch ...98 Printer is stalled ...98 Print cartridge problems 99 Photos do not print correctly 101 PictBridge problems 103 Bluetooth printing problems 104 2 HP Deskjet 6940 series
User Guide - Windows 2000
Page 6
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
User Guide - Windows 2000
Page 21
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in order to the Internet). Hardware Hubs, switches, and routers On an Ethernet network, devices, such as firewalls...
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in order to the Internet). Hardware Hubs, switches, and routers On an Ethernet network, devices, such as firewalls...
User Guide - Windows 2000
Page 32
...from the Bluetooth device before allowing the device to send a print job to it . Release the Report Page button. 30 HP Deskjet 6940 series Resetting the printer to its factory default settings might require you will clear all : Any Bluetooth device within range can print...● Yes, reset Bluetooth: Resets Bluetooth to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Chapter 4 Parameter Device Address Device Name Passkey Visibility Security Reset Bluetooth Description The hardware address of the printer can identify it ...
...from the Bluetooth device before allowing the device to send a print job to it . Release the Report Page button. 30 HP Deskjet 6940 series Resetting the printer to its factory default settings might require you will clear all : Any Bluetooth device within range can print...● Yes, reset Bluetooth: Resets Bluetooth to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Chapter 4 Parameter Device Address Device Name Passkey Visibility Security Reset Bluetooth Description The hardware address of the printer can identify it ...
User Guide - Windows 2000
Page 94
... then look at the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with borderless documents ● Error messages ● Printer lights are installed correctly. ...of the printer: State of paper jams. Link light If the printer still does not print, then look at the Activity light. 92 HP Deskjet 6940 series 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● ...
... then look at the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with borderless documents ● Error messages ● Printer lights are installed correctly. ...of the printer: State of paper jams. Link light If the printer still does not print, then look at the Activity light. 92 HP Deskjet 6940 series 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● ...
User Guide - Windows 2000
Page 107
.... 4. Move the device with Bluetooth wireless technology. Print quality is corrupted or too large. Or try the following troubleshooting tips: ● Remove the adapter from its power source. 3. ● Make sure the HP Bluetooth Wireless Printer Adapter is not working If the Bluetooth wireless printer adapter does not seem to working, try...
.... 4. Move the device with Bluetooth wireless technology. Print quality is corrupted or too large. Or try the following troubleshooting tips: ● Remove the adapter from its power source. 3. ● Make sure the HP Bluetooth Wireless Printer Adapter is not working If the Bluetooth wireless printer adapter does not seem to working, try...