User Guide - Macintosh
Page 4
... Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is stalled ...87 Print cartridge problems 88 Photos do not print correctly 89... with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
... Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is stalled ...87 Print cartridge problems 88 Photos do not print correctly 89... with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
User Guide - Macintosh
Page 11
... power off, and then disconnecting the end of the print cartridges. 1 Print Cartridge Status lights User's guide 9 When the problem is required, such as loading paper or clearing a paper jam. Resume button The Resume light flashes when an action is solved, press the Resume button to continue printing.
... power off, and then disconnecting the end of the print cartridges. 1 Print Cartridge Status lights User's guide 9 When the problem is required, such as loading paper or clearing a paper jam. Resume button The Resume light flashes when an action is solved, press the Resume button to continue printing.
User Guide - Macintosh
Page 83
...messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● The print cartridges are ... is misprinted ● Problems with an Ethernet connection. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ● Photos do not print correctly ● PictBridge problems ●...
...messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● The print cartridges are ... is misprinted ● Problems with an Ethernet connection. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ● Photos do not print correctly ● PictBridge problems ●...
User Guide - Macintosh
Page 86
..., try connecting directly to your computer. ● Try connecting the USB cable to your printer off the printer. 3. If the paper jam does not clear, then go to remove a paper jam: 1. After you are using an older cable, it might need to the printer and plugged into a power outlet. ●...cable is securely plugged into the USB port on the back of your printer. Make sure the other , and then remove the door. 84 HP Deskjet 6940 series Turn your computer. Verify that best describes the problem: - Turn off and then on again. If you check the connections, try restarting...
..., try connecting directly to your computer. ● Try connecting the USB cable to your printer off the printer. 3. If the paper jam does not clear, then go to remove a paper jam: 1. After you are using an older cable, it might need to the printer and plugged into a power outlet. ●...cable is securely plugged into the USB port on the back of your printer. Make sure the other , and then remove the door. 84 HP Deskjet 6940 series Turn your computer. Verify that best describes the problem: - Turn off and then on again. If you check the connections, try restarting...
User Guide - Macintosh
Page 87
... steps to damage the printer when removing paper from the front. 7. Caution Remove the paper jam carefully as it out from the label sheet while passing through the printer. 5. Note If paper jams occur frequently, try using a heavier paper. If the paper jam cannot be removed from the back of... the printer, raise the printer cover, remove the paper jam from the Two-Sided Printing Accessory. Turn on the printer,...
... steps to damage the printer when removing paper from the front. 7. Caution Remove the paper jam carefully as it out from the label sheet while passing through the printer. 5. Note If paper jams occur frequently, try using a heavier paper. If the paper jam cannot be removed from the back of... the printer, raise the printer cover, remove the paper jam from the Two-Sided Printing Accessory. Turn on the printer,...
User Guide - Macintosh
Page 88
...to print a borderless document with Small Paper Tray. Paper jam For information about clearing a paper jam, see the paper jam page. Paper problems Printer does not feed paper Try one of sheets in direct sunlight, which can affect the Automatic Paper-Type Sensor. ● Select a paper type other than Automatic. ●... and then reload it. ● Use a different type of the following : 86 HP Deskjet 6940 series Printer ejects paper If the printer ejects the paper, try one or more of paper. The printer might have the tri-color print cartridge and a black or photo print ...
...to print a borderless document with Small Paper Tray. Paper jam For information about clearing a paper jam, see the paper jam page. Paper problems Printer does not feed paper Try one of sheets in direct sunlight, which can affect the Automatic Paper-Type Sensor. ● Select a paper type other than Automatic. ●... and then reload it. ● Use a different type of the following : 86 HP Deskjet 6940 series Printer ejects paper If the printer ejects the paper, try one or more of paper. The printer might have the tri-color print cartridge and a black or photo print ...
User Guide - Macintosh
Page 89
..., check for the document that prevent the print cartridges from the back of the printer. Check for and remove any paper jam. 5. If the Resume light is flashing, press the Resume button. User's guide 87 Support phone numbers are listed in the In tray...indicates that is within the recommended specifications. Connect the power cable to www.hp.com/support or contact HP. If the Resume light is not flashing, continue printing the document. - Printer is under the recommended paper weight. To cancel printing, press the Cancel button. Check for and clear...
..., check for the document that prevent the print cartridges from the back of the printer. Check for and remove any paper jam. 5. If the Resume light is flashing, press the Resume button. User's guide 87 Support phone numbers are listed in the In tray...indicates that is within the recommended specifications. Connect the power cable to www.hp.com/support or contact HP. If the Resume light is not flashing, continue printing the document. - Printer is under the recommended paper weight. To cancel printing, press the Cancel button. Check for and clear...
User Guide - Macintosh
Page 104
...replacing the print cartridge. ● If neither print cartridge is on ink. Chapter 11 Place paper in the In tray, and then press the Resume button. ● There might be a paper jam. If the status light is low on or flashing The printer has two print cartridge status ...102 HP Deskjet 6940 series Follow these print cartridges is installed in the left side of these instructions to correct a stalled printer. The right status light represents the black or the photo print cartridge. If the status light is low on and not flashing ● Check to clear a paper jam. ...
...replacing the print cartridge. ● If neither print cartridge is on ink. Chapter 11 Place paper in the In tray, and then press the Resume button. ● There might be a paper jam. If the status light is low on or flashing The printer has two print cartridge status ...102 HP Deskjet 6940 series Follow these print cartridges is installed in the left side of these instructions to correct a stalled printer. The right status light represents the black or the photo print cartridge. If the status light is low on and not flashing ● Check to clear a paper jam. ...
User Guide - Macintosh
Page 109
... printer until both sides of the duplexer, and then remove it when clearing a paper jam. Select any other print settings that came with Small Paper Tray The two-sided printing accessories only support certain paper types. Automatic two-sided printing problems Paper jam occurs inside the Automatic Two-Sided Printing Accessory Follow these steps to the...
... printer until both sides of the duplexer, and then remove it when clearing a paper jam. Select any other print settings that came with Small Paper Tray The two-sided printing accessories only support certain paper types. Automatic two-sided printing problems Paper jam occurs inside the Automatic Two-Sided Printing Accessory Follow these steps to the...
User Guide - Macintosh
Page 123
... Print. Press the buttons on the accessory, and then unhook the Small Paper Tray. Source: Rear tray - Follow these steps to remove a paper jam from the Auto Two-Sided Print Accessory with Small Paper Tray before opening it from the front of the accessory, and then remove...the back lever on the left and right sides of the printer. Paper Type: Plain paper 5. Problems with the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the printer. Click OK. 3. 2. Select the Paper Type/Quality pane, and then select the following settings: - Open...
... Print. Press the buttons on the accessory, and then unhook the Small Paper Tray. Source: Rear tray - Follow these steps to remove a paper jam from the Auto Two-Sided Print Accessory with Small Paper Tray before opening it from the front of the accessory, and then remove...the back lever on the left and right sides of the printer. Paper Type: Plain paper 5. Problems with the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the printer. Click OK. 3. 2. Select the Paper Type/Quality pane, and then select the following settings: - Open...
User Guide - Pre-Windows 2000
Page 4
... Set the page order 70 Print multiple pages on a single sheet of paper 70 Print a different first page 70 Print preview ...71 Set a custom paper size 71 Select a paper type 72 Select a paper source 72 Print task quick sets 73 Automatic two-sided printing 74 Manual ... 93 Ethernet problems 93 Printer does not print 95 Paper jam ...96 Paper problems ...98 Paper mismatch ...99 Printer is stalled ...99 Print cartridge problems 100 Photos do not print correctly 102 PictBridge problems 104 Bluetooth printing problems 105 Banners do not print correctly 107 2 HP Deskjet 6940 series
... Set the page order 70 Print multiple pages on a single sheet of paper 70 Print a different first page 70 Print preview ...71 Set a custom paper size 71 Select a paper type 72 Select a paper source 72 Print task quick sets 73 Automatic two-sided printing 74 Manual ... 93 Ethernet problems 93 Printer does not print 95 Paper jam ...96 Paper problems ...98 Paper mismatch ...99 Printer is stalled ...99 Print cartridge problems 100 Photos do not print correctly 102 PictBridge problems 104 Bluetooth printing problems 105 Banners do not print correctly 107 2 HP Deskjet 6940 series
User Guide - Pre-Windows 2000
Page 11
... The Resume light flashes when an action is solved, press the Resume button to continue printing. When the problem is required, such as loading paper or clearing a paper jam. Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the printer power cord from the electrical source. Note Energy consumption...
... The Resume light flashes when an action is solved, press the Resume button to continue printing. When the problem is required, such as loading paper or clearing a paper jam. Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the printer power cord from the electrical source. Note Energy consumption...
User Guide - Pre-Windows 2000
Page 95
... PictBridge problems ● Bluetooth printing problems ● Banners do not print correctly ● Print quality is poor ● Document is free of paper jams. Link light If the printer still does not print, then look at the Link light on or flashing ● Document prints slowly ● ...If you continue to have problems ● HP support process Ethernet problems The following problems can occur with an Ethernet connection. If the HP Report page does not print, verify the following: ● The printer is set up and powered...
... PictBridge problems ● Bluetooth printing problems ● Banners do not print correctly ● Print quality is poor ● Document is free of paper jams. Link light If the printer still does not print, then look at the Link light on or flashing ● Document prints slowly ● ...If you continue to have problems ● HP support process Ethernet problems The following problems can occur with an Ethernet connection. If the HP Report page does not print, verify the following: ● The printer is set up and powered...
User Guide - Pre-Windows 2000
Page 98
...next step. 2. If the paper jam does not clear, then go to remove a paper jam: 1. Chapter 11 Check the printer cable connection If your printer and computer are USB-connected and are not communicating with each other, and then remove the door. 96 HP Deskjet 6940 series If the hub is firmly...port on , try connecting directly to your computer. ● Try connecting the USB cable to your printer. Out-of the HP Deskjet printer. 3. Double-click the name of -paper message - Click Yes. 6. If there are still documents in the print queue. Press the Resume button. Click the Printer...
...next step. 2. If the paper jam does not clear, then go to remove a paper jam: 1. Chapter 11 Check the printer cable connection If your printer and computer are USB-connected and are not communicating with each other, and then remove the door. 96 HP Deskjet 6940 series If the hub is firmly...port on , try connecting directly to your computer. ● Try connecting the USB cable to your printer. Out-of the HP Deskjet printer. 3. Double-click the name of -paper message - Click Yes. 6. If there are still documents in the print queue. Press the Resume button. Click the Printer...
User Guide - Pre-Windows 2000
Page 99
... attached to the printer, follow these steps to damage the printer when removing paper from the front of the printer, and then lower the cover. Note If paper jams occur frequently, try using a heavier paper. If the paper jam cannot be removed from the back of the printer. If the Two-Sided... Printing Accessory is possible to clear a paper jam from the back of the printer, raise the printer cover,...
... attached to the printer, follow these steps to damage the printer when removing paper from the front of the printer, and then lower the cover. Note If paper jams occur frequently, try using a heavier paper. If the paper jam cannot be removed from the back of the printer. If the Two-Sided... Printing Accessory is possible to clear a paper jam from the back of the printer, raise the printer cover,...
User Guide - Pre-Windows 2000
Page 100
... to clear a paper jam Auto Two-Sided Print Accessory with Small Paper Tray. Paper jam For information about clearing a paper jam, see the paper jam page. When printing a borderless document, always have been placed in the In tray. ● Remove the paper from direct sunlight. Out-of-paper message If an ..., you might have the tri-color print cartridge and a black or photo print cartridge installed. Paper problems Printer does not feed paper Try one of the following : 98 HP Deskjet 6940 series Chapter 11 Accessories? (continued) If the Auto Two-Sided Print Accessory with Small...
... to clear a paper jam Auto Two-Sided Print Accessory with Small Paper Tray. Paper jam For information about clearing a paper jam, see the paper jam page. When printing a borderless document, always have been placed in the In tray. ● Remove the paper from direct sunlight. Out-of-paper message If an ..., you might have the tri-color print cartridge and a black or photo print cartridge installed. Paper problems Printer does not feed paper Try one of the following : 98 HP Deskjet 6940 series Chapter 11 Accessories? (continued) If the Auto Two-Sided Print Accessory with Small...
User Guide - Pre-Windows 2000
Page 102
.../support. Make sure the print cartridges are listed in the printer. Connect the power cable to www.hp.com/support or contact HP. Open the printer cover. 2. Read the selection number on the printer. - a. Make sure the tri-color print cartridge is installed in the left...or broken parts in the printer. Check for and clear any paper jam. 5. To verify that can only print when the correct print cartridges are no loose or broken parts, follow these steps: 1. Click the Estimated Ink Level tab. 100 HP Deskjet 6940 series b. If the light still flashes, repeat the steps. Print...
.../support. Make sure the print cartridges are listed in the printer. Connect the power cable to www.hp.com/support or contact HP. Open the printer cover. 2. Read the selection number on the printer. - a. Make sure the tri-color print cartridge is installed in the left...or broken parts in the printer. Check for and clear any paper jam. 5. To verify that can only print when the correct print cartridges are no loose or broken parts, follow these steps: 1. Click the Estimated Ink Level tab. 100 HP Deskjet 6940 series b. If the light still flashes, repeat the steps. Print...
User Guide - Pre-Windows 2000
Page 118
... the Resume light is preparing to clear a paper jam. ● The print cartridges are the correct print cartridges for the printer and are on or flashing The printer has two print cartridge status lights. 116 HP Deskjet 6940 series Slide the paper guides firmly against the edge of paper. Press the Resume button to continue printing. Place...
... the Resume light is preparing to clear a paper jam. ● The print cartridges are the correct print cartridges for the printer and are on or flashing The printer has two print cartridge status lights. 116 HP Deskjet 6940 series Slide the paper guides firmly against the edge of paper. Press the Resume button to continue printing. Place...
User Guide - Pre-Windows 2000
Page 126
... then select Two-sided, duplex, printing from the duplexer. 1. Open the duplexer. 124 HP Deskjet 6940 series Select any paper inside the Automatic Two-Sided Printing Accessory Follow these steps to remove a paper jam from the drop-down list, select one of the following binding options: - Turn off ...page is printed. After the first side of the duplexer, and then remove it when clearing a paper jam. 3. Note Do not remove the paper from the printer. Chapter 12 Print Load paper in the printer paper tray, and then follow these steps to print a booklet automatically: 1.
... then select Two-sided, duplex, printing from the duplexer. 1. Open the duplexer. 124 HP Deskjet 6940 series Select any paper inside the Automatic Two-Sided Printing Accessory Follow these steps to remove a paper jam from the drop-down list, select one of the following binding options: - Turn off ...page is printed. After the first side of the duplexer, and then remove it when clearing a paper jam. 3. Note Do not remove the paper from the printer. Chapter 12 Print Load paper in the printer paper tray, and then follow these steps to print a booklet automatically: 1.
User Guide - Pre-Windows 2000
Page 141
... before opening it from the front of the accessory, and then remove it when clearing a paper jam. 3. Remove any other print settings that you see in the Printer Properties dialog box. Turn off the printer. 2. User's guide 139 Type is : Rear tray 3.... you want, and then click OK. Open the Printer Properties dialog box. 2. help to remove a paper jam from the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the printer. Follow these steps to learn about the features that is : The appropriate envelope size - Press the buttons on ...
... before opening it from the front of the accessory, and then remove it when clearing a paper jam. 3. Remove any other print settings that you see in the Printer Properties dialog box. Turn off the printer. 2. User's guide 139 Type is : Rear tray 3.... you want, and then click OK. Open the Printer Properties dialog box. 2. help to remove a paper jam from the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the printer. Follow these steps to learn about the features that is : The appropriate envelope size - Press the buttons on ...