User Guide - Macintosh
Page 4
... 76 Maintain the printer body 77 Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is stalled ...87 Print... with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
... 76 Maintain the printer body 77 Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is stalled ...87 Print... with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
User Guide - Macintosh
Page 6
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
User Guide - Macintosh
Page 21
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in a smooth and efficient manner. User's guide 19 Hardware Hubs, switches, and routers On an Ethernet network, devices...
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in a smooth and efficient manner. User's guide 19 Hardware Hubs, switches, and routers On an Ethernet network, devices...
User Guide - Macintosh
Page 32
... device address of security set for the printer connected by Bluetooth. ● High: The printer requires a passkey from the printer's memory for Fast Ethernet. 30 HP Deskjet 6940 series Follow these steps to reset the printer to its factory default settings erases the embedded Web server (EWS) administrator password. Release the Report Page..., reset Bluetooth: Resets Bluetooth to it . The level of the printer can print to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. While holding down the Report Page button. 3.
... device address of security set for the printer connected by Bluetooth. ● High: The printer requires a passkey from the printer's memory for Fast Ethernet. 30 HP Deskjet 6940 series Follow these steps to reset the printer to its factory default settings erases the embedded Web server (EWS) administrator password. Release the Report Page..., reset Bluetooth: Resets Bluetooth to it . The level of the printer can print to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. While holding down the Report Page button. 3.
User Guide - Macintosh
Page 83
...; Error messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● The print cartridges are installed correctly....is on and the paper tray is loaded. ● The printer is misprinted ● Problems with an Ethernet connection. User's guide 81 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled...
...; Error messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● The print cartridges are installed correctly....is on and the paper tray is loaded. ● The printer is misprinted ● Problems with an Ethernet connection. User's guide 81 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled...
User Guide - Macintosh
Page 96
... print. Insert the Bluetooth wireless printer adapter in use. Check the printer properties Open the Page Setup dialog box and verify the following troubleshooting tips: ● Remove the adapter from its power source. 3. Bluetooth wireless printer adapter is not working If the Bluetooth wireless printer ... the printer. ● Verify that you are missing lines or dots or if streaks appear, the print cartridges might be cleaned. 94 HP Deskjet 6940 series Print quality is in the printer. 4. Contact the vendor of the device, or go to their support website to working, try...
... print. Insert the Bluetooth wireless printer adapter in use. Check the printer properties Open the Page Setup dialog box and verify the following troubleshooting tips: ● Remove the adapter from its power source. 3. Bluetooth wireless printer adapter is not working If the Bluetooth wireless printer ... the printer. ● Verify that you are missing lines or dots or if streaks appear, the print cartridges might be cleaned. 94 HP Deskjet 6940 series Print quality is in the printer. 4. Contact the vendor of the device, or go to their support website to working, try...
User Guide - Macintosh
Page 106
... failure, you will be asked to bring it . Valuable product and troubleshooting information for your local point of free space on the hard drive by product, country/region, and language. 104 HP Deskjet 6940 series Chapter 11 Computer does not meet the system requirements. After the warranty... period, you will be found in "HP support by phone" in the reference guide that came with your product ...
... failure, you will be asked to bring it . Valuable product and troubleshooting information for your local point of free space on the hard drive by product, country/region, and language. 104 HP Deskjet 6940 series Chapter 11 Computer does not meet the system requirements. After the warranty... period, you will be found in "HP support by phone" in the reference guide that came with your product ...
User Guide - Pre-Windows 2000
Page 4
... Printer Toolbox ...91 11 Troubleshooting 93 Ethernet problems 93 Printer does not print 95 Paper jam ...96 Paper problems ...98 Paper mismatch ...99 Printer is stalled ...99 Print cartridge problems 100 Photos do not print correctly 102 PictBridge problems 104 Bluetooth printing problems 105 Banners do not print correctly 107 2 HP Deskjet 6940 series
... Printer Toolbox ...91 11 Troubleshooting 93 Ethernet problems 93 Printer does not print 95 Paper jam ...96 Paper problems ...98 Paper mismatch ...99 Printer is stalled ...99 Print cartridge problems 100 Photos do not print correctly 102 PictBridge problems 104 Bluetooth printing problems 105 Banners do not print correctly 107 2 HP Deskjet 6940 series
User Guide - Pre-Windows 2000
Page 6
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
User Guide - Pre-Windows 2000
Page 21
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in a smooth and efficient manner. By monitoring network traffic, a switch minimizes collisions and maximizes speed. ● Routers primarily...
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in a smooth and efficient manner. By monitoring network traffic, a switch minimizes collisions and maximizes speed. ● Routers primarily...
User Guide - Pre-Windows 2000
Page 32
... the printer to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Note You cannot change this address. Resetting the printer to print using Bluetooth. Release the Report Page button. 30 HP Deskjet 6940 series Chapter 4 Parameter Device Address Device Name Passkey Visibility Security Reset Bluetooth Description The hardware...
... the printer to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Note You cannot change this address. Resetting the printer to print using Bluetooth. Release the Report Page button. 30 HP Deskjet 6940 series Chapter 4 Parameter Device Address Device Name Passkey Visibility Security Reset Bluetooth Description The hardware...
User Guide - Pre-Windows 2000
Page 95
11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper ...look at the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is free of paper jams. Link light If the printer still ...then look at the Activity light. User's guide 93 Printer does not print Print an HP Report page. If the HP Report page does not print, verify the following problems can occur with an Ethernet connection.
11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper ...look at the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is free of paper jams. Link light If the printer still ...then look at the Activity light. User's guide 93 Printer does not print Print an HP Report page. If the HP Report page does not print, verify the following problems can occur with an Ethernet connection.
User Guide - Pre-Windows 2000
Page 108
... to produce a high-quality print. Reconnect power. 5. No page came out of the printer. Or try the following troubleshooting tips: ● Remove the adapter from the printer. Chapter 11 ● Make sure the HP Bluetooth Wireless Printer Adapter is 10 meters (30 feet). The maximum recommended distance between the device with the... to a supported file type and then resend. Contact the vendor of steps: 1. Be aware that pictures taken with Bluetooth wireless technology. The light on . 106 HP Deskjet 6940 series
... to produce a high-quality print. Reconnect power. 5. No page came out of the printer. Or try the following troubleshooting tips: ● Remove the adapter from the printer. Chapter 11 ● Make sure the HP Bluetooth Wireless Printer Adapter is 10 meters (30 feet). The maximum recommended distance between the device with the... to a supported file type and then resend. Contact the vendor of steps: 1. Be aware that pictures taken with Bluetooth wireless technology. The light on . 106 HP Deskjet 6940 series
User Guide - Pre-Windows 2000
Page 121
...the inside front cover of purchase. (Service is always available to all HP customers for common problems - User's guide 119 Visit HP Technical Support at www.hp.com/support. Valuable product and troubleshooting information for the life of purchase. If your product 2. Support options ...and availability vary by phone" in "HP support by product, country/region, and language....
...the inside front cover of purchase. (Service is always available to all HP customers for common problems - User's guide 119 Visit HP Technical Support at www.hp.com/support. Valuable product and troubleshooting information for the life of purchase. If your product 2. Support options ...and availability vary by phone" in "HP support by product, country/region, and language....
User Guide - Windows 2000
Page 4
... cartridges 88 Maintain print cartridges 89 Printer Toolbox ...90 11 Troubleshooting 92 Ethernet problems 92 Printer does not print 94 Paper jam ...95 Paper problems ...97 Paper mismatch ...98 Printer is stalled ...98 Print cartridge problems 99 Photos do not print correctly 101 PictBridge problems 103 Bluetooth printing problems 104 2 HP Deskjet 6940 series
... cartridges 88 Maintain print cartridges 89 Printer Toolbox ...90 11 Troubleshooting 92 Ethernet problems 92 Printer does not print 94 Paper jam ...95 Paper problems ...97 Paper mismatch ...98 Printer is stalled ...98 Print cartridge problems 99 Photos do not print correctly 101 PictBridge problems 103 Bluetooth printing problems 104 2 HP Deskjet 6940 series
User Guide - Windows 2000
Page 6
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
User Guide - Windows 2000
Page 21
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in a smooth and efficient manner.
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in a smooth and efficient manner.
User Guide - Windows 2000
Page 32
.... Press and hold down the Report Page button, press the Cancel button three times. 4. Release the Report Page button. 30 HP Deskjet 6940 series Chapter 4 Parameter Device Address Device Name Passkey Visibility Security Reset Bluetooth Description The hardware address of the printer can print to .... ● Yes, reset Bluetooth: Resets Bluetooth to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Verify that other Bluetooth devices that the user must enter in its factory default settings might require you will clear all ...
.... Press and hold down the Report Page button, press the Cancel button three times. 4. Release the Report Page button. 30 HP Deskjet 6940 series Chapter 4 Parameter Device Address Device Name Passkey Visibility Security Reset Bluetooth Description The hardware address of the printer can print to .... ● Yes, reset Bluetooth: Resets Bluetooth to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Verify that other Bluetooth devices that the user must enter in its factory default settings might require you will clear all ...
User Guide - Windows 2000
Page 94
Printer does not print Print an HP Report page. If the HP Report page does not print, verify the following problems can occur with an Ethernet connection. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● ...print cartridges are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is free of paper jams. Link light If the printer...Flashing Resend the document, then look at the Activity light. 92 HP Deskjet 6940 series
Printer does not print Print an HP Report page. If the HP Report page does not print, verify the following problems can occur with an Ethernet connection. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● ...print cartridges are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is free of paper jams. Link light If the printer...Flashing Resend the document, then look at the Activity light. 92 HP Deskjet 6940 series
User Guide - Windows 2000
Page 107
... front of the printer A blank page ejected from the printer. For better results in wireless phones, might be low resolution. Or try the following troubleshooting tips: ● Remove the adapter from its power source. 3. Reconnect power. 5. A blank page came out of the printer The printer might...from the printer signifies an unsupported file type or the file being printed is corrupted or too large. ● Make sure the HP Bluetooth Wireless Printer Adapter is 10 meters (30 feet). Move the device with Bluetooth wireless technology and the printer is plugged into the...
... front of the printer A blank page ejected from the printer. For better results in wireless phones, might be low resolution. Or try the following troubleshooting tips: ● Remove the adapter from its power source. 3. Reconnect power. 5. A blank page came out of the printer The printer might...from the printer signifies an unsupported file type or the file being printed is corrupted or too large. ● Make sure the HP Bluetooth Wireless Printer Adapter is 10 meters (30 feet). Move the device with Bluetooth wireless technology and the printer is plugged into the...