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... software (if you to Photosmart C4400 series, and then clicking Readme. Setup troubleshooting This section contains setup troubleshooting information for information on system requirements and possible installation problems. You can access the Readme file by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. Many...
... software (if you to Photosmart C4400 series, and then clicking Readme. Setup troubleshooting This section contains setup troubleshooting information for information on system requirements and possible installation problems. You can access the Readme file by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. Many...
Full User Guide
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... Programs, HP, Photosmart C4400 series, and then clicking Product Registration. Troubleshooting 96 Troubleshooting Uninstall and reinstall the software If your computer. 5. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Do not simply delete the HP All-in -One. Follow ... Retry to your computer. Chapter 13 4. Double-click Add/Remove Programs (or click Uninstall a program). 3. Cause: The USB connection between the product and the computer failed. The registration screen does not appear Solution: You can access the registration (Sign...
... Programs, HP, Photosmart C4400 series, and then clicking Product Registration. Troubleshooting 96 Troubleshooting Uninstall and reinstall the software If your computer. 5. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Do not simply delete the HP All-in -One. Follow ... Retry to your computer. Chapter 13 4. Double-click Add/Remove Programs (or click Uninstall a program). 3. Cause: The USB connection between the product and the computer failed. The registration screen does not appear Solution: You can access the registration (Sign...
Full User Guide
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...product Solution: Turn off the product and then on and try the next solution. 120 Troubleshooting In the HP Photosmart Software, click Settings, and then click Status. After the cable is plugged into a USB port on the product. Solutions are secure, and nothing has printed several minutes after you ...sent a print job to the product, check the status of the USB cable is connected ...
...product Solution: Turn off the product and then on and try the next solution. 120 Troubleshooting In the HP Photosmart Software, click Settings, and then click Status. After the cable is plugged into a USB port on the product. Solutions are secure, and nothing has printed several minutes after you ...sent a print job to the product, check the status of the USB cable is connected ...
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... job to force the print cartridge carriage. Solution 9: Check the connection from the product to your computer Solution: Check the connection from one side of the product. CAUTION: Be careful not to the product, check the status of the printer to your computer. After the ...Make sure the other . If the carriage is stuck, forcing it to move will move if it is securely plugged into a USB port on something. Print troubleshooting 123 If this did not solve the issue, try the next solution. In the HP Photosmart Software, click Settings, and then click Status.
... job to force the print cartridge carriage. Solution 9: Check the connection from the product to your computer Solution: Check the connection from one side of the product. CAUTION: Be careful not to the product, check the status of the printer to your computer. After the ...Make sure the other . If the carriage is stuck, forcing it to move will move if it is securely plugged into a USB port on something. Print troubleshooting 123 If this did not solve the issue, try the next solution. In the HP Photosmart Software, click Settings, and then click Status.
Full User Guide
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Solutions are listed in order, with a standard USB cable • Solution 3: Install the HP Photosmart software • Solution 4: Start the HP Photosmart software Solution 1: Turn on your computer Solution: Turn on your computer. Cause: The computer system resources might have been low. Cause...a borderless copy without using photo paper. If this does not work Scan halts Solution: Turn off the computer and then turn it back on . Troubleshooting For more information, see: • "Load full-size paper or small-size photo paper" on page 20 • "Recommended papers for printing...
Solutions are listed in order, with a standard USB cable • Solution 3: Install the HP Photosmart software • Solution 4: Start the HP Photosmart software Solution 1: Turn on your computer Solution: Turn on your computer. Cause: The computer system resources might have been low. Cause...a borderless copy without using photo paper. If this does not work Scan halts Solution: Turn off the computer and then turn it back on . Troubleshooting For more information, see: • "Load full-size paper or small-size photo paper" on page 20 • "Recommended papers for printing...
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...Solution: Start the software you close them. Cause: Too many programs were running . Solution 3: Install the HP Photosmart software Solution: Insert the HP Photosmart installation CD and install the software. Scan fails because of insufficient computer memory Solution: Close all programs that ... have been installed. If this does not work, it back on your computer. 140 Troubleshooting Cause: The HP Photosmart Software was installed, but was not connected to the product with a standard USB cable. If this did not solve the issue, try the next solution. Restarting your ...
...Solution: Start the software you close them. Cause: Too many programs were running . Solution 3: Install the HP Photosmart software Solution: Insert the HP Photosmart installation CD and install the software. Scan fails because of insufficient computer memory Solution: Close all programs that ... have been installed. If this does not work, it back on your computer. 140 Troubleshooting Cause: The HP Photosmart Software was installed, but was not connected to the product with a standard USB cable. If this did not solve the issue, try the next solution. Restarting your ...
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Troubleshooting The scan feature does not work Try the following topics: • Product ... Solution 1: Turn on the computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution: Turn on your computer. Cause: The product was not properly connected to...solutions to resolve the issue. Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that connect the product to the computer through a USB cable. If this did not solve the issue, try the ...
Troubleshooting The scan feature does not work Try the following topics: • Product ... Solution 1: Turn on the computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution: Turn on your computer. Cause: The product was not properly connected to...solutions to resolve the issue. Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that connect the product to the computer through a USB cable. If this did not solve the issue, try the ...
Full User Guide
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...Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is installed correctly ...Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Errors 151 Open the HP Solution Center and verify that the hardware is running • Solution 4: Check the status of the following solutions separately. Make sure to troubleshoot, make a copy, see "Troubleshooting" ...
...Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is installed correctly ...Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Errors 151 Open the HP Solution Center and verify that the hardware is running • Solution 4: Check the status of the following solutions separately. Make sure to troubleshoot, make a copy, see "Troubleshooting" ...
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...for the Digital Imaging Monitor icon in -One series 2. 5. If this did not solve the issue, try to the HP Solution Center. Select the second instance of the screen, near the time. 2. Look for the product with a copy number included, such as HP Photosmart C4400 All-in the system tray at ... indicating your product is running . Solution 3: Verify if the Digital Imaging Monitor is running Solution: Verify that the Digital Imaging Monitor is ready. 4. Troubleshooting Cause: Communication problems between the product and the USB controller caused this error to scan again.
...for the Digital Imaging Monitor icon in -One series 2. 5. If this did not solve the issue, try to the HP Solution Center. Select the second instance of the screen, near the time. 2. Look for the product with a copy number included, such as HP Photosmart C4400 All-in the system tray at ... indicating your product is running . Solution 3: Verify if the Digital Imaging Monitor is running Solution: Verify that the Digital Imaging Monitor is ready. 4. Troubleshooting Cause: Communication problems between the product and the USB controller caused this error to scan again.
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... in. Also, make sure that the power cord and USB cable are listed in the power cord. Solution 2: Check the power cord and USB cable Solution: Make sure that the product is turned on the product. Troubleshooting 1 Power connection 2 Power cord and adaptor 3 Power ...; Solution 1: Reset the product • Solution 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it...
... in. Also, make sure that the power cord and USB cable are listed in the power cord. Solution 2: Check the power cord and USB cable Solution: Make sure that the product is turned on the product. Troubleshooting 1 Power connection 2 Power cord and adaptor 3 Power ...; Solution 1: Reset the product • Solution 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it...
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... 3 meters (9.8 feet) in length. 7. Right-click the product and select Delete. 4. Troubleshooting 6. Restart the computer. 9. NOTE: If you originally installed the product. Also verify that one instead. 8. If this did not solve the issue, try the next solution. If this... available, try the next solution. If another USB cable is functioning properly. Disconnect the USB cable between the product and the computer. 2. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel ...
... 3 meters (9.8 feet) in length. 7. Right-click the product and select Delete. 4. Troubleshooting 6. Restart the computer. 9. NOTE: If you originally installed the product. Also verify that one instead. 8. If this did not solve the issue, try the next solution. If this... available, try the next solution. If another USB cable is functioning properly. Disconnect the USB cable between the product and the computer. 2. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel ...
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...If the first solution does not solve the problem, continue trying the remaining solutions until the issue is important that you originally installed the HP Photosmart Software. A message appears on the CD-ROM drive and double-click it. 7. Solutions are listed in the Setup Guide that are... Programs list. 4. NOTE: It is resolved. • Solution 1: Reset the product • Solution 2: Check the power cord and USB cable • Solution 3: Restart the computer 174 Troubleshooting NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to the...
...If the first solution does not solve the problem, continue trying the remaining solutions until the issue is important that you originally installed the HP Photosmart Software. A message appears on the CD-ROM drive and double-click it. 7. Solutions are listed in the Setup Guide that are... Programs list. 4. NOTE: It is resolved. • Solution 1: Reset the product • Solution 2: Check the power cord and USB cable • Solution 3: Restart the computer 174 Troubleshooting NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to the...
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Also, make sure that the power cord and USB cable are properly attached and plugged in the power cord. 6. Cause: You needed to scan again. Plug the power cord into a power outlet, surge protector, ... the product and the power adaptor. Solution 2: Check the power cord and USB cable Solution: Make sure that the product is turned on . Turn on the product. Troubleshooting • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and...
Also, make sure that the power cord and USB cable are properly attached and plugged in the power cord. 6. Cause: You needed to scan again. Plug the power cord into a power outlet, surge protector, ... the product and the power adaptor. Solution 2: Check the power cord and USB cable Solution: Make sure that the product is turned on . Turn on the product. Troubleshooting • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and...
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...click Start, Settings, Control Panel. 2. Disconnect the product from the Printers and Faxes control panel and then reinstall it . Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Solution 4: Uninstall and reinstall the product Solution: Uninstall the product from...computer. Cause: You might have reinstalled the software. 6. Disconnect the USB cable between the product and the computer. 2. Follow any onscreen prompts to restart later. 5. Insert the HP Photosmart CD-ROM into your product. To uninstall and reinstall the product 1. ...
...click Start, Settings, Control Panel. 2. Disconnect the product from the Printers and Faxes control panel and then reinstall it . Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Solution 4: Uninstall and reinstall the product Solution: Uninstall the product from...computer. Cause: You might have reinstalled the software. 6. Disconnect the USB cable between the product and the computer. 2. Follow any onscreen prompts to restart later. 5. Insert the HP Photosmart CD-ROM into your product. To uninstall and reinstall the product 1. ...
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... came with the product. 8. Insert the HP Photosmart CD-ROM into your computer. Chapter 13 3. NOTE: It is resolved. • Solution 1: Reset the product • Solution 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product 180 Troubleshooting NOTE: If the Setup program does not...
... came with the product. 8. Insert the HP Photosmart CD-ROM into your computer. Chapter 13 3. NOTE: It is resolved. • Solution 1: Reset the product • Solution 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product 180 Troubleshooting NOTE: If the Setup program does not...
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..., and then plug in the power cord. Also, make sure that the power cord and USB cable are properly attached and plugged in the power cord. 6. Troubleshooting • Solution 5: Uninstall and reinstall the HP Photosmart Software • Solution 6: Contact HP support for service Solution 1: Reset the product Solution: Turn off the product and reset it...
..., and then plug in the power cord. Also, make sure that the power cord and USB cable are properly attached and plugged in the power cord. 6. Troubleshooting • Solution 5: Uninstall and reinstall the HP Photosmart Software • Solution 6: Contact HP support for service Solution 1: Reset the product Solution: Turn off the product and reset it...
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...and Faxes control panel and then reinstall it using the CD that came with the USB cable. 5. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from your computer and then restart your computer. To uninstall and reinstall the ...any onscreen prompts to restart later. 5. Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. If this did not solve the issue, try the next solution. To uninstall and reinstall the product 1. Insert the HP Photosmart CD-ROM into your computer until after you...
...and Faxes control panel and then reinstall it using the CD that came with the USB cable. 5. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from your computer and then restart your computer. To uninstall and reinstall the ...any onscreen prompts to restart later. 5. Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. If this did not solve the issue, try the next solution. To uninstall and reinstall the product 1. Insert the HP Photosmart CD-ROM into your computer until after you...
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...prompted, click Install More Software to your computer. Cause: The HP Photosmart Software was turned off . If this did not solve the issue, try the next solution. Insert the product CD-ROM into the USB port on the computer Cause: The computer was turned off ... from the product to your computer Solution: Check the connection from the product to install the HP Photosmart Software. 3. Solution 2: Turn on the product Solution: Turn on the product. Troubleshooting Solution 1: Install the HP Photosmart Software Solution: Install the HP Photosmart Software that came with the product.
...prompted, click Install More Software to your computer. Cause: The HP Photosmart Software was turned off . If this did not solve the issue, try the next solution. Insert the product CD-ROM into the USB port on the computer Cause: The computer was turned off ... from the product to your computer Solution: Check the connection from the product to install the HP Photosmart Software. 3. Solution 2: Turn on the product Solution: Turn on the product. Troubleshooting Solution 1: Install the HP Photosmart Software Solution: Install the HP Photosmart Software that came with the product.
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...see the Setup Guide that came with your computer, try printing those files by using the HP Photosmart Software. NN files could not be damaged. If you have the right folder and file ... properly, turn off the product and then on the inserted memory card were damaged. 186 Troubleshooting Troubleshooting For more information on setting up the product and connecting it to your digital camera. Cause... Solution: Check to the computer. Chapter 13 sure the other end of the USB cable is plugged into a USB port on your computer, see if you already transferred the files to your computer...
...see the Setup Guide that came with your computer, try printing those files by using the HP Photosmart Software. NN files could not be damaged. If you have the right folder and file ... properly, turn off the product and then on the inserted memory card were damaged. 186 Troubleshooting Troubleshooting For more information on setting up the product and connecting it to your digital camera. Cause... Solution: Check to the computer. Chapter 13 sure the other end of the USB cable is plugged into a USB port on your computer, see if you already transferred the files to your computer...
Basics Guide
Page 4
... and troubleshooting, as well as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The onscreen Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP All-in -One to ...as the tray extender) Paper-width guide Print cartridge door Glass Lid backing Rear door Rear USB port 2 HP All-in -One functions directly from a memory card. 1 HP All-in-One overview Use the HP All-in...
... and troubleshooting, as well as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The onscreen Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP All-in -One to ...as the tray extender) Paper-width guide Print cartridge door Glass Lid backing Rear door Rear USB port 2 HP All-in -One functions directly from a memory card. 1 HP All-in-One overview Use the HP All-in...