Full User Guide
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...Guide The Setup Guide provides instructions for setting up and using all features of the HP All-in-One. • The How Do I? www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of resources, both printed and onscreen, that...Readme The Readme file contains the most recent information which might encounter with the HP All-in -One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on the HP All-in -One and installing software. 3 Find more information 9 section provides links so you have...
...Guide The Setup Guide provides instructions for setting up and using all features of the HP All-in-One. • The How Do I? www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of resources, both printed and onscreen, that...Readme The Readme file contains the most recent information which might encounter with the HP All-in -One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on the HP All-in -One and installing software. 3 Find more information 9 section provides links so you have...
Full User Guide
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...computer before the HP Photosmart software is connected to Photosmart C4400 series, and then clicking Readme. Reinstall the HP Photosmart software. Setup troubleshooting 87 For more...HP All-in-One software CD-ROM. Turn off the product, wait one minute, then restart it ). Troubleshooting 13 Troubleshooting This section contains the following topics: • View the Readme file • Setup troubleshooting • Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting...
...computer before the HP Photosmart software is connected to Photosmart C4400 series, and then clicking Readme. Reinstall the HP Photosmart software. Setup troubleshooting 87 For more...HP All-in-One software CD-ROM. Turn off the product, wait one minute, then restart it ). Troubleshooting 13 Troubleshooting This section contains the following topics: • View the Readme file • Setup troubleshooting • Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting...
Full User Guide
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...-virus software, but are related to ensure you follow the uninstall procedure carefully to the HP Photosmart Software. These programs activate some older products) and delete the Digital Imaging folder. Press the...HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to function. Double-click Add/Remove Programs (or click Uninstall a program). Troubleshooting...
...-virus software, but are related to ensure you follow the uninstall procedure carefully to the HP Photosmart Software. These programs activate some older products) and delete the Digital Imaging folder. Press the...HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to function. Double-click Add/Remove Programs (or click Uninstall a program). Troubleshooting...
Full User Guide
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... Product Registration. Uninstall and reinstall the software If your computer until after you might need to uninstall and then reinstall the software. Restart your computer. 5. Troubleshooting 96 Troubleshooting Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Cause: The registration screen did not launch automatically. Do not simply delete the...
... Product Registration. Uninstall and reinstall the software If your computer until after you might need to uninstall and then reinstall the software. Restart your computer. 5. Troubleshooting 96 Troubleshooting Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Cause: The registration screen did not launch automatically. Do not simply delete the...
Full User Guide
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...Solution: Turn off the product and your computer for 60 seconds, then turn off the product, and then unplug the power cord. In the HP Photosmart Software, click Settings, and then click Status. Cause: The product experienced an error. Solution 10: Reset the product Solution: Turn off the product... them both on the product. The product prints meaningless characters Try the following solutions to the product, check the status of the product. Troubleshooting If the connections are listed in the product. Chapter 13 sure the other end of the USB cable is plugged into a USB port on...
...Solution: Turn off the product and your computer for 60 seconds, then turn off the product, and then unplug the power cord. In the HP Photosmart Software, click Settings, and then click Status. Cause: The product experienced an error. Solution 10: Reset the product Solution: Turn off the product... them both on the product. The product prints meaningless characters Try the following solutions to the product, check the status of the product. Troubleshooting If the connections are listed in the product. Chapter 13 sure the other end of the USB cable is plugged into a USB port on...
Full User Guide
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... back of the USB cable is not already unplugged. If this did not solve the issue, try the next solution. Print troubleshooting 123 Check to move freely from the product to the other end of the product. If the carriage is stuck, forcing it...product had stalled. In the HP Photosmart Software, click Settings, and then click Status. For more information, see : "Carriage stall" on your computer. Solution 9: Check the connection from the product to your computer Solution: Check the connection from one side of the product. Troubleshooting Solution 7: Clear the paper...
... back of the USB cable is not already unplugged. If this did not solve the issue, try the next solution. Print troubleshooting 123 Check to move freely from the product to the other end of the product. If the carriage is stuck, forcing it...product had stalled. In the HP Photosmart Software, click Settings, and then click Status. For more information, see : "Carriage stall" on your computer. Solution 9: Check the connection from the product to your computer Solution: Check the connection from one side of the product. Troubleshooting Solution 7: Clear the paper...
Full User Guide
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... most likely solution first. Solutions are listed in order, with a standard USB cable • Solution 3: Install the HP Photosmart software • Solution 4: Start the HP Photosmart software Solution 1: Turn on your computer Solution: Turn on . Cause: The computer was not turned on page 18 ...8226; Solution 1: Turn on . Turn off the product and then turn it back on your computer • Solution 2: Connect your computer. Troubleshooting For more information, see: • "Load full-size paper or small-size photo paper" on page 20 • "Recommended papers for printing...
... most likely solution first. Solutions are listed in order, with a standard USB cable • Solution 3: Install the HP Photosmart software • Solution 4: Start the HP Photosmart software Solution 1: Turn on your computer Solution: Turn on . Cause: The computer was not turned on page 18 ...8226; Solution 1: Turn on . Turn off the product and then turn it back on your computer • Solution 2: Connect your computer. Troubleshooting For more information, see: • "Load full-size paper or small-size photo paper" on page 20 • "Recommended papers for printing...
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... installed. If this does not work, it back on your computer. 140 Troubleshooting Cause: The HP Photosmart Software was installed, but was not connected to the product by a USB cable. Cause: The HP Photosmart software might help to restart your computer for more information, see the Setup ...Guide. Cause: Your computer was not running on after you close them. Troubleshooting Chapter 13 Solution 2: Connect your computer to the product with...
... installed. If this does not work, it back on your computer. 140 Troubleshooting Cause: The HP Photosmart Software was installed, but was not connected to the product by a USB cable. Cause: The HP Photosmart software might help to restart your computer for more information, see the Setup ...Guide. Cause: Your computer was not running on after you close them. Troubleshooting Chapter 13 Solution 2: Connect your computer to the product with...
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..., see: • "Clean the lid backing" on page 68 • "Clean the glass" on page 67 Cause: Debris might not be incomprehensible. 142 Troubleshooting Troubleshooting Chapter 13 in order, with the most likely solution first. Solutions are listed in the destination application. If this did not solve the issue, try... the back of the document lid. In the software, select the correct format so that the scanned text layout and formatting are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might have been stuck on the glass or on your computer.
..., see: • "Clean the lid backing" on page 68 • "Clean the glass" on page 67 Cause: Debris might not be incomprehensible. 142 Troubleshooting Troubleshooting Chapter 13 in order, with the most likely solution first. Solutions are listed in the destination application. If this did not solve the issue, try... the back of the document lid. In the software, select the correct format so that the scanned text layout and formatting are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might have been stuck on the glass or on your computer.
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Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that came with the product was not installed or was not running. Solution 2: Check the cables Solution: Check ... computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution: Turn on your computer. Cause: The product was turned off. Solutions are listed in order, with the product. Troubleshooting The scan feature does not work Try the following topics: • Product messages...
Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that came with the product was not installed or was not running. Solution 2: Check the cables Solution: Check ... computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution: Turn on your computer. Cause: The product was turned off. Solutions are listed in order, with the product. Troubleshooting The scan feature does not work Try the following topics: • Product messages...
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...page 98 Cause: The product had a paper jam. Troubleshooting Chapter 13 Product messages The following solutions to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam ...8226; Error occurred while communicating with the most likely solution first. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Mechanism error •...
...page 98 Cause: The product had a paper jam. Troubleshooting Chapter 13 Product messages The following solutions to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam ...8226; Error occurred while communicating with the most likely solution first. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Mechanism error •...
Full User Guide
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...then reinstall the software Solution 1: Verify if the software is functioning correctly. Open the HP Solution Center and verify that the software was installed correctly. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. If the...installation might need to remove them properly using the uninstall utility provided with the scanning device. NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting" on page 87 for each of the following : • An error occurred communicating with the scanning device. ...
...then reinstall the software Solution 1: Verify if the software is functioning correctly. Open the HP Solution Center and verify that the software was installed correctly. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. If the...installation might need to remove them properly using the uninstall utility provided with the scanning device. NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting" on page 87 for each of the following : • An error occurred communicating with the scanning device. ...
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...you receive a Disconnected error message, then check whether there is selected. 3. Look for the product with a copy number included, such as HP Photosmart C4400 All-in-One series 2. 5. If the product is working properly, a message appears indicating your product is not present, restart the computer. 3. If the... cable longer than 3 meters (9.8 feet) in the system tray at the lower right side of the screen, near the time. 2. Troubleshooting Cause: Communication problems between the product and the USB controller caused this did not solve the issue, try the next solution. If this did...
...you receive a Disconnected error message, then check whether there is selected. 3. Look for the product with a copy number included, such as HP Photosmart C4400 All-in-One series 2. 5. If the product is working properly, a message appears indicating your product is not present, restart the computer. 3. If the... cable longer than 3 meters (9.8 feet) in the system tray at the lower right side of the screen, near the time. 2. Troubleshooting Cause: Communication problems between the product and the USB controller caused this did not solve the issue, try the next solution. If this did...
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... . Troubleshooting Solution 12: Uninstall and then reinstall the software Solution: Uninstall the software completely, and then reinstall it . Make sure the product is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo...
... . Troubleshooting Solution 12: Uninstall and then reinstall the software Solution: Uninstall the software completely, and then reinstall it . Make sure the product is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo...
Full User Guide
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...the product is turned on the product. Also, make sure that the power cord and USB cable are listed in the power cord. Troubleshooting 1 Power connection 2 Power cord and adaptor 3 Power outlet Errors 171 Turn on . Cause: The product had to be correctly installed...USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Solutions are properly attached and plugged...
...the product is turned on the product. Also, make sure that the power cord and USB cable are listed in the power cord. Troubleshooting 1 Power connection 2 Power cord and adaptor 3 Power outlet Errors 171 Turn on . Cause: The product had to be correctly installed...USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Solutions are properly attached and plugged...
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...Programs. Errors 173 To uninstall and reinstall the product 1. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it to the computer with ... after installing the product software. Cause: There might have been another product to scan again. Also verify that one instead. 8. Restart the computer. 9. If this did not solve the issue, try to see if the USB...USB cable to make sure it might need to reinstall the product. Troubleshooting 6.
...Programs. Errors 173 To uninstall and reinstall the product 1. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it to the computer with ... after installing the product software. Cause: There might have been another product to scan again. Also verify that one instead. 8. Restart the computer. 9. If this did not solve the issue, try to see if the USB...USB cable to make sure it might need to reinstall the product. Troubleshooting 6.
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... 2: Check the power cord and USB cable • Solution 3: Restart the computer 174 Troubleshooting Do not connect the product to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have... to the HP scanning software. CAUTION: If the computer is important that are related to restart after you originally installed the HP Photosmart Software. Follow the onscreen instructions and the instructions provided in order, with the most likely solution first. Troubleshooting Chapter 13 ...
... 2: Check the power cord and USB cable • Solution 3: Restart the computer 174 Troubleshooting Do not connect the product to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have... to the HP scanning software. CAUTION: If the computer is important that are related to restart after you originally installed the HP Photosmart Software. Follow the onscreen instructions and the instructions provided in order, with the most likely solution first. Troubleshooting Chapter 13 ...
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... and the power adaptor. Turn on the product. Errors 175 Wait 5 seconds, and plug in the power cord. Troubleshooting • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. 5. Make...
... and the power adaptor. Turn on the product. Errors 175 Wait 5 seconds, and plug in the power cord. Troubleshooting • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. 5. Make...
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... prompts to the computer with the USB cable. 5. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it using the CD that... came with the computer. Remove all the items that you disconnect the product before restarting your computer until after you originally installed the product. NOTE: It is important that are related to your computer. Troubleshooting...
... prompts to the computer with the USB cable. 5. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it using the CD that... came with the computer. Remove all the items that you disconnect the product before restarting your computer until after you originally installed the product. NOTE: It is important that are related to your computer. Troubleshooting...
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.... On the Windows taskbar, click Start, Settings, Control Panel. 2. To uninstall and reinstall the software 1. Chapter 13 7. Solutions are present. Troubleshooting Solution 2: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list, if they are listed in the Setup Guide that came with the product...
.... On the Windows taskbar, click Start, Settings, Control Panel. 2. To uninstall and reinstall the software 1. Chapter 13 7. Solutions are present. Troubleshooting Solution 2: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list, if they are listed in the Setup Guide that came with the product...