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HP C4480 Support Question

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Question posted by natvar on April 6th, 2021

Hp Photosmart C4480 Scan

HP Photosmart does not scan document from my PC

Current Answers

Answer #1: Posted by Technoprince123 on April 6th, 2021 11:08 PM
This answer was accepted by the poster of the original question.
Technoprince123

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Please response if this answer is acceptable and solw your problem thanks
Answer #2: Posted by Rishmaurya on April 7th, 2021 8:12 AM
Rishmaurya

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Download the HP Print and Scan Doctor. Run HPPSdr.exe from the download location on your computer. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. If your printer is not listed, turn it on and click Retry.

Answer #3: Posted by Vktech1 on April 8th, 2021 10:38 AM
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Printer scanning to computer may not work because scan to PC setting is either disabled. The other reason behind scan function not working can be that the complete drivers are not installed on the system or PC. ... Then, restart both the PC & printer and try to scan again using HP printer.


Vasanth
Answer #4: Posted by Rishmaurya on October 30th, 2023 9:33 AM
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If your HP Photosmart is not scanning documents from your PC, there are a few troubleshooting steps you can take to resolve the issue:

Check the Connection: Ensure that the printer is correctly connected to your computer. If it's a wireless printer, verify that it's connected to the same network as your computer.

Printer Software: Make sure you have the correct and updated printer software installed on your computer. Visit the official HP website, navigate to the support section, and download the appropriate drivers for your printer model.

Restart Devices: Sometimes,,, a simple restart can fix connectivity issues. Turn off both your computer and printer, then turn them back on after a minute or two.

Check Printer Settings: Open the HP printer software on your computer and verify the settings. Ensure that the printer is set as the default printing device. Check for any error messages or notifications.

Run HP Print and Scan Doctor:,, HP offers a diagnostic tool called HP Print and Scan Doctor, which can help identify and resolve common printing and scanning problems. Download and run this tool to detect any issues and follow its recommendations for fixing the problem.

Check for Software Conflicts: Sometime.. other software or applications running on your computer can interfere with the printer. Close unnecessary programs or try scanning in safe mode to check if there's any conflict.

Reinstall the Printer: Uninstall the printer software from your computer and reinstall it. This process can refresh the drivers and resolve any issues with the existing installation.

Firmware Update: Check if there's a firmware update available for your printer. Updating the firmware can often fix bugs and improve functionality.

Check Scanner Settings: Ensure that the scanner settings on your computer are correctly configured. Sometimes, settings related to the scanning software or default scanner can affect the scanning process.

If you've tried these steps and the issue persists, you might consider contacting HP support for further assistance, especially if your printer is under warranty or if you need more technical guidance.

Related HP C4480 Manual Pages

Full User Guide - Page 4

...-in-One at a glance...5 Control panel buttons...6 Menu overview...7 Use the HP Photosmart Software 7 3 Find more information...9 4 How do I?...11 5 Connection information Supported connection types...13 Use printer sharing...13... for the current job 56 Perform special copy jobs...58 Stop copying...61 10 Use the scan features Make reprints of your photos...63 Scan an image or document...64 1
Full User Guide - Page 5

...scanned image...65 Edit a scanned document...66 Stop scanning...66 11 Maintain the HP All-in-One Clean the HP All-in-One...67 Print a self-test report...69 Work with print cartridges...69 Turn off the HP ......116 Memory card troubleshooting 129 Copy troubleshooting...134 Scan troubleshooting...139 Errors...143 14 HP warranty and support Warranty...221 Print cartridge warranty information 221 Support process......
Full User Guide - Page 6

... page 49 • "Use the scan features" on page 63 • "Maintain the HP All-in-One" on page 67 • "Shop for ink supplies" on page 85 • "HP warranty and support" on page 221 • "Technical information" on page 227 HP Photosmart C4400 All-inOne series Help HP Photosmart C4400 All-in -One overview" on...
Full User Guide - Page 8

... such as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. This section contains the following topics: • The HP All-in-One at a glance • Control panel buttons • Menu overview • Use the HP Photosmart Software The HP All-in-One at a glance HP All-in-One overview...
Full User Guide - Page 10

.... Scan to PC Scan to Scan/Reprint. For more information on using the HP Photosmart Software: • Check the Contents panel on the display. Look for the HP Photosmart Software Help contents book at the top of your photos. (continued) Label 7 Icon Name and Description Start Copy Color: Starts a color copy. Quality Size Copies Use the HP Photosmart Software The HP Photosmart...
Full User Guide - Page 36

... indicates the lightness or darkness of the printed document. • Saturation is the relative purity of printed colors. • Color Tone affects the perceived warmth or coolness of the following: • Click Portrait to print the document vertically on the page. • Click Landscape to the HP All-in the input tray. 2. In the Resizing...
Full User Guide - Page 66

NOTE: If you are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might not be installed on the HP All-in-One. To reprint an original photo 1. Press the button next to Print. You can scan a printed copy of a photo to make reprints in a variety of sizes, up to Print menu appears...
Full User Guide - Page 68

... 1. NOTE: Closing the HP Digital Imaging Monitor icon in the Windows system tray can restore full functionality by restarting your computer or by adjusting the brightness, sharpness, color tone, and saturation. NOTE: When scanning, the HP Photosmart Software enables you can cause the HP All-in-One to PC. Press the button next to Scan to lose some...
Full User Guide - Page 69

... using the HP Photosmart Software, the Optical Character Recognition (OCR) software might not be installed on page 7 Stop scanning To stop scanning ▲ Press Cancel. Scanning text using ...the best results. Scan 66 Use the scan features Do not expect scanned text documents to be installed on page 7 Edit a scanned document You can edit a scanned document using OCR software ...
Full User Guide - Page 81

...box. You can also open the Printer Toolbox from the HP Photosmart Software 1. Aligning the print cartridges ensures high-quality output.... print cartridges 1. Recycle or discard the page. Click the Device Services tab. 5. Click Align the Print Cartridges. The product... NOTE: If you have colored paper loaded in the input tray, then press the button next to scan the page. The product ...
Full User Guide - Page 82

...tab, and then click Printer Services. Click the Device Services tab. 5. Follow the prompts until you...then press the button next to OK to scan the page. You should only initiate the next...ink and shortens the life of color or when a color is poor. Do not clean ...Print Cartridges. 6. Each stage lasts from the HP Photosmart Software 1. In the HP Solution Center, click Settings. 3. If print ...
Full User Guide - Page 100

If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Make sure the paper-...CD-ROM into your computer's CD-ROM drive and then start the Setup program. Occasionally, TSR's prevent the HP software from starting up. 7. Troubleshooting To verify that came with the product. the entire stack of the computer...
Full User Guide - Page 104

...Solution: Check the print settings. • Check the print settings to see if advanced color settings such as HP Premium Photo Papers, is set to print in the input tray. NOTE: There is ...Solution: Check to see if the document is loaded in grayscale. Print quality troubleshooting 101 You might need to choose a lower print quality setting, if colors are set to modify the appearance...
Full User Guide - Page 144

In that is incorrect Solution: Some applications cannot handle framed text formatting. Scanned image shows dotted lines instead of text Solution: Make a black-and-white copy of the scan document settings in the software to automatically crop scanned pictures. Troubleshooting Scanned image is blank Solution: Load your original print side down on the glass. Cause: Automatic...
Full User Guide - Page 145

... on your computer. If the OCR language does not match the language in order, with the most likely solution first. Cause: The scan document settings were incorrect. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might have been stuck on the glass or on page 67 Cause: Debris might not...
Full User Guide - Page 147

Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following solutions to resolve the issue. If...print carriage can move freely • Solution 4: Verify that the product is full • Scanner failure • Scan errors • Unable to print • Product might not be correctly installed • Product was not found • ...
Basics Guide - Page 4

...range of features and functions, including use of the HP Photosmart Software that came with the HP All-in -One functions directly from a memory card. The HP All-in-One at a glance HP All-in-One overview Label 1 2 3 4... such as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. 1 HP All-in-One overview Use the HP All-in-One to as the...
Basics Guide - Page 10

..., sharpness, color tone, and saturation. The second number indicates how many copies of the HP All-in -One to scan from the ..., you are finished. 8 HP All-in -One. To scan to edit your memory card. The HP Photosmart Software has many tools that you...queue. HP All-in the input tray. 2. TIP: You can continue scrolling through 8 to add photos to PC. Press the button next to Scan to ...
Basics Guide - Page 11

... the ink level for the print cartridge is turned on your scanned image. A preview image of the glass. The HP Photosmart Software has many tools that there are finished. You can use to a computer 1. Replace the print cartridges 9 Following these instructions to PC. You might also help solve print quality issues related to remove...
Basics Guide - Page 16

...HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Reinstall the HP All-in the Windows system tray. Make sure to remove them properly using a USB cable before restarting your software. Select HP Photosmart...issues, and some operational topics. If you connected the HP All-in the Setup Guide that came with the product...

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