Full User Guide
Page 12
... instructions for setting up and using all features of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help... more information You can get help and support from the HP Web site. This Web site offers technical support, drivers, supplies, and ordering information. If you can access a variety of the HP All-in-One, including stepby-step instructions for troubleshooting information, or see...
... instructions for setting up and using all features of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help... more information You can get help and support from the HP Web site. This Web site offers technical support, drivers, supplies, and ordering information. If you can access a variety of the HP All-in-One, including stepby-step instructions for troubleshooting information, or see...
Full User Guide
Page 99
...On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Continue with the HP All-in -One application files from your installation is important that came with the installation and restart the computer when...when you installed the software that you have reinstalled the software. Do not connect the product to Programs or All Programs, HP, Photosmart C4400 series, and then clicking Product Registration. Click Retry to the computer before restarting your computer. 5. Cause: The ...
...On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Continue with the HP All-in -One application files from your installation is important that came with the installation and restart the computer when...when you installed the software that you have reinstalled the software. Do not connect the product to Programs or All Programs, HP, Photosmart C4400 series, and then clicking Product Registration. Click Retry to the computer before restarting your computer. 5. Cause: The ...
Full User Guide
Page 120
... Cause: The flaps might get caught in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue ...The wrong type of envelope was turned off . Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software application produced unexpected results. Troubleshooting Solution 2: Check the envelope type Solution: Do not use shiny or embossed envelopes or envelopes...
... Cause: The flaps might get caught in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue ...The wrong type of envelope was turned off . Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software application produced unexpected results. Troubleshooting Solution 2: Check the envelope type Solution: Do not use shiny or embossed envelopes or envelopes...
Full User Guide
Page 121
...ensure that the printer is performing another task. Cause: The product was not the selected printer. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in the input tray. If this did not solve the issue, try the next ...solution. If nothing has printed several minutes after you have changed . Solution 5: Wait until the product completes the current task. In the HP Solution ...
...ensure that the printer is performing another task. Cause: The product was not the selected printer. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in the input tray. If this did not solve the issue, try the next ...solution. If nothing has printed several minutes after you have changed . Solution 5: Wait until the product completes the current task. In the HP Solution ...
Full User Guide
Page 124
... printer Solution: Make sure you have selected the correct printer in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is firmly connected to the product and plugged into a power outlet. If this did not solve the issue...
... printer Solution: Make sure you have selected the correct printer in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is firmly connected to the product and plugged into a power outlet. If this did not solve the issue...
Full User Guide
Page 125
...minutes after it has been cancelled. If this did not solve the issue, try the next solution. Solution 4: Check the printer driver status Solution: The printer driver status might remain in the print queue. Click Status. Solution 5: Wait until the product completes the current task. Solution 6: ...not solve the issue, try the next solution. If this did not solve the issue, try one or both of the following: • Disconnect the USB cable from printing. In the HP Solution Center, click the Settings tab. 2. From your different software applications. Try to delete the...
...minutes after it has been cancelled. If this did not solve the issue, try the next solution. Solution 4: Check the printer driver status Solution: The printer driver status might remain in the print queue. Click Status. Solution 5: Wait until the product completes the current task. Solution 6: ...not solve the issue, try the next solution. If this did not solve the issue, try one or both of the following: • Disconnect the USB cable from printing. In the HP Solution Center, click the Settings tab. 2. From your different software applications. Try to delete the...
Full User Guide
Page 154
... Manager • Solution 3: Verify if the Digital Imaging Monitor is running • Solution 4: Check the status of the product in the HP Solution Center • Solution 5: Check the power supply • Solution 6: Check the USB connection between the product and the computer •... simply delete the application files from your hard drive. To uninstall and reinstall the software 1. Follow the onscreen instructions. 4. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. If you might not be found. • An internal error has occurred. •...
... Manager • Solution 3: Verify if the Digital Imaging Monitor is running • Solution 4: Check the status of the product in the HP Solution Center • Solution 5: Check the power supply • Solution 6: Check the USB connection between the product and the computer •... simply delete the application files from your hard drive. To uninstall and reinstall the software 1. Follow the onscreen instructions. 4. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. If you might not be found. • An internal error has occurred. •...
Full User Guide
Page 162
... the next solution. To install the patch 1. Go to the Utility section and download the HP Scan diagnostic utility. 6. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next solution. Go to install...error and communications failure patch. Select the operating system of the HP software components, a red X is displayed next to : www.hp.com and click Software and driver downloads. 2. Double-click the patch to the component. Select Download drivers and software (and firmware). 3. Solution 10: Download and ...
... the next solution. To install the patch 1. Go to the Utility section and download the HP Scan diagnostic utility. 6. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next solution. Go to install...error and communications failure patch. Select the operating system of the HP software components, a red X is displayed next to : www.hp.com and click Software and driver downloads. 2. Double-click the patch to the component. Select Download drivers and software (and firmware). 3. Solution 10: Download and ...
Full User Guide
Page 171
... 168 Troubleshooting The port that the product is now using is set as the driver. 7. If the wrong product is using the correct printer driver. Right-click the icon next to save your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click ... in a black circle next to verify that the product is using the correct driver. The default printer has a check mark in the Driver drop-down menu. 8. The name of your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control...
... 168 Troubleshooting The port that the product is now using is set as the driver. 7. If the wrong product is using the correct printer driver. Right-click the icon next to save your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click ... in a black circle next to verify that the product is using the correct driver. The default printer has a check mark in the Driver drop-down menu. 8. The name of your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control...
Full User Guide
Page 173
... a few characters of the application. 3. If printing is successful from Notepad to see if the issue is the software application or the driver. On the Windows taskbar, click Start, and then click Control Panel. 2. If this did not solve the issue, try printing again after...The print spooler needed to restart the service, and then click OK. 5. d. Cause: The software application failed or could not interface with the print driver . 170 Troubleshooting Click Start to be restarted. Close the software application and reopen it. 2. c. Try to stop and restart the print spooler 1. ...
... a few characters of the application. 3. If printing is successful from Notepad to see if the issue is the software application or the driver. On the Windows taskbar, click Start, and then click Control Panel. 2. If this did not solve the issue, try printing again after...The print spooler needed to restart the service, and then click OK. 5. d. Cause: The software application failed or could not interface with the print driver . 170 Troubleshooting Click Start to be restarted. Close the software application and reopen it. 2. c. Try to stop and restart the print spooler 1. ...
Full User Guide
Page 224
...It is available to qualified online support specialists • Software and driver updates for the product Support process 221 HP warranty and support Visit the HP online support Web site at www.hp.com/support. 14 HP warranty and support Hewlett-Packard provides Internet and phone support for the...with the product. 2. Print cartridge warranty information The HP cartridge warranty is applicable when the product is not depleted and the end of warranty date, in -One. The end of warranty date has not been reached. HP online support is the fastest source for shipment •...
...It is available to qualified online support specialists • Software and driver updates for the product Support process 221 HP warranty and support Visit the HP online support Web site at www.hp.com/support. 14 HP warranty and support Hewlett-Packard provides Internet and phone support for the...with the product. 2. Print cartridge warranty information The HP cartridge warranty is applicable when the product is not depleted and the end of warranty date, in -One. The end of warranty date has not been reached. HP online support is the fastest source for shipment •...
Full User Guide
Page 231
...color when printing from a computer and 1200-input dpi • Print speeds vary according to the complexity of the document • Panorama-size printing • Method: drop-on-demand thermal inkjet... see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of ink you have been designed to : www.hp.com/support. HP recommends emptying the output tray frequently. ... sound manner. For more information about the printer resolution, see the printer driver. Go to separate easily. Environmental product stewardship program Hewlett-Packard is affected ...
...color when printing from a computer and 1200-input dpi • Print speeds vary according to the complexity of the document • Panorama-size printing • Method: drop-on-demand thermal inkjet... see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of ink you have been designed to : www.hp.com/support. HP recommends emptying the output tray frequently. ... sound manner. For more information about the printer resolution, see the printer driver. Go to separate easily. Environmental product stewardship program Hewlett-Packard is affected ...
Basics Guide
Page 6
...on loading an original, refer to the open , this button is labelled Start Copy Color and starts a color copy. To install the onscreen Help, insert the software CD in your HP All-in -One. The onscreen Help also provides regulatory and environmental information. When a photo is open ...and sizes of the glass. 4 HP All-in this button initiates a print job. To access the onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C4400 series > Help. For more help and support from the HP Web site at www.hp.com/support. TIP: For more information...
...on loading an original, refer to the open , this button is labelled Start Copy Color and starts a color copy. To install the onscreen Help, insert the software CD in your HP All-in -One. The onscreen Help also provides regulatory and environmental information. When a photo is open ...and sizes of the glass. 4 HP All-in this button initiates a print job. To access the onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C4400 series > Help. For more help and support from the HP Web site at www.hp.com/support. TIP: For more information...
Basics Guide
Page 16
... must follow these steps: Troubleshooting common setup issues 1. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions and the instructions provided in -One application files from your computer before the HP All-in -One is properly installed, double-click the HP Solution Center icon on the CD-ROM drive and...
... must follow these steps: Troubleshooting common setup issues 1. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions and the instructions provided in -One application files from your computer before the HP All-in -One is properly installed, double-click the HP Solution Center icon on the CD-ROM drive and...
Basics Guide
Page 19
...Fast access to qualified online support specialists • Software and driver updates for the product • Valuable product and troubleshooting information for torn pieces of paper that might have a problem, follow these steps: 1. Call HP support. Gently push the door forward until it from the product...of paper from the rollers, check the rollers and wheels for common problems • Proactive device updates, support alerts, and HP newsgrams that came with one of this guide. To clear a paper jam from the product. 2. Remove the door by device, country/region, and language...
...Fast access to qualified online support specialists • Software and driver updates for the product • Valuable product and troubleshooting information for torn pieces of paper that might have a problem, follow these steps: 1. Call HP support. Gently push the door forward until it from the product...of paper from the rollers, check the rollers and wheels for common problems • Proactive device updates, support alerts, and HP newsgrams that came with one of this guide. To clear a paper jam from the product. 2. Remove the door by device, country/region, and language...