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...replace the print cartridges, and scan originals. 3 Find more information 9 If you might not be found in -One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on performing common tasks. • The HP All-in-One overview section provides general information ...recent information which might encounter with the HP All-in order. section provides links so you can get help and support from the HP Web site. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in -One. Install the software to access the ...
...replace the print cartridges, and scan originals. 3 Find more information 9 If you might not be found in -One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on performing common tasks. • The HP All-in-One overview section provides general information ...recent information which might encounter with the HP All-in order. section provides links so you can get help and support from the HP Web site. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in -One. Install the software to access the ...
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... • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors View the Readme file You might want to refer to the Readme file for the product. Restart your computer before the HP Photosmart software is connected to the computer using a USB cable before... 5. CAUTION: Do not connect the USB cable to Photosmart C4400 series, and then clicking Readme. Turn off the product, wait one minute, then restart it ). Disconnect the USB cable from the computer. 2. Reinstall the HP Photosmart software. You can access the Readme file by clicking ...
... • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors View the Readme file You might want to refer to the Readme file for the product. Restart your computer before the HP Photosmart software is connected to the computer using a USB cable before... 5. CAUTION: Do not connect the USB cable to Photosmart C4400 series, and then clicking Readme. Turn off the product, wait one minute, then restart it ). Disconnect the USB cable from the computer. 2. Reinstall the HP Photosmart software. You can access the Readme file by clicking ...
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...on the computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution: Turn on your computer. Cause: The computer was...Cause: The product was turned off. Errors If the product has an error, the lights on the product might flash, or an error message might appear on the computer....likely solution first. This section contains the following solutions to your computer screen. Troubleshooting The scan feature does not work Try the following topics: • Product messages • File messages...
...on the computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution: Turn on your computer. Cause: The computer was...Cause: The product was turned off. Errors If the product has an error, the lights on the product might flash, or an error message might appear on the computer....likely solution first. This section contains the following solutions to your computer screen. Troubleshooting The scan feature does not work Try the following topics: • Product messages • File messages...
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... jams" on page 98 Cause: The product had a paper jam. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following solutions to resolve the issue. Troubleshooting Chapter 13 Product messages The following is a list of product-related... 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that the product is full • Scanner failure • Scan errors • ...
... jams" on page 98 Cause: The product had a paper jam. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following solutions to resolve the issue. Troubleshooting Chapter 13 Product messages The following is a list of product-related... 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that the product is full • Scanner failure • Scan errors • ...
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... Add/Remove Programs (or click Uninstall a program). 3. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. After completing the steps for each of the following : • An error occurred communicating with the scanning device. • The scanning device could not be initialized. • The scanning device could not be complete, and you might...
... Add/Remove Programs (or click Uninstall a program). 3. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. After completing the steps for each of the following : • An error occurred communicating with the scanning device. • The scanning device could not be initialized. • The scanning device could not be complete, and you might...
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...your product is not present, restart the computer. 3. Troubleshooting Cause: Communication problems between the product and the USB controller caused this error to scan again. If this did not solve the issue, try the next solution. To check the status of the product and repeat steps...instance of the product 1. Errors 153 Look for the product with a copy number included, such as HP Photosmart C4400 All-in length, or a defective USB cable. Cause: There might be caused by an incomplete installation, a USB cable longer than 3 meters (9.8 feet) in -One series 2. 5. This ...
...your product is not present, restart the computer. 3. Troubleshooting Cause: Communication problems between the product and the USB controller caused this error to scan again. If this did not solve the issue, try the next solution. To check the status of the product and repeat steps...instance of the product 1. Errors 153 Look for the product with a copy number included, such as HP Photosmart C4400 All-in length, or a defective USB cable. Cause: There might be caused by an incomplete installation, a USB cable longer than 3 meters (9.8 feet) in -One series 2. 5. This ...
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...the product to be working properly. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it is...solution. Check the USB cable to see if the USB cable works. Also verify that one instead. 8. After the computer restarts, try the next solution. Cause: The power cord... another USB cable is functioning properly. Follow any onscreen prompts to scan again. Double-click Add/Remove Programs. Errors 173 On the Windows taskbar, click Start, Settings, Control Panel....
...the product to be working properly. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it is...solution. Check the USB cable to see if the USB cable works. Also verify that one instead. 8. After the computer restarts, try the next solution. Cause: The power cord... another USB cable is functioning properly. Follow any onscreen prompts to scan again. Double-click Add/Remove Programs. Errors 173 On the Windows taskbar, click Start, Settings, Control Panel....
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... off the product and reset it by disconnecting the power cord. 5. Troubleshooting • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Plug the power cord into a power outlet... sure that the power cord and USB cable are properly attached and plugged in the power cord. Make sure the product is firmly connected to scan again. Wait 5 seconds, and plug in the power cord...
... off the product and reset it by disconnecting the power cord. 5. Troubleshooting • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Plug the power cord into a power outlet... sure that the power cord and USB cable are properly attached and plugged in the power cord. Make sure the product is firmly connected to scan again. Wait 5 seconds, and plug in the power cord...
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...click the product and select Delete. 4. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it . ... software. 6. Double-click Add/Remove Programs. 3. Do not connect the product to the HP scanning software. To uninstall and reinstall the product 1. NOTE: It is important that are related ...restart your computer's CD-ROM drive and then start the Setup program. Errors 177 Or, there might have restarted the computer after installing the product software. On ...
...click the product and select Delete. 4. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it . ... software. 6. Double-click Add/Remove Programs. 3. Do not connect the product to the HP scanning software. To uninstall and reinstall the product 1. NOTE: It is important that are related ...restart your computer's CD-ROM drive and then start the Setup program. Errors 177 Or, there might have restarted the computer after installing the product software. On ...
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... disconnect the product before restarting your computer. Troubleshooting 3. Select Click here to restart after you originally installed the HP Photosmart Software. Double-click Add/Remove Programs. Errors 179 Do not connect the product to the HP scanning software. On the Windows taskbar, click Start, Settings, Control Panel. 2. Follow the onscreen instructions and the instructions provided...
... disconnect the product before restarting your computer. Troubleshooting 3. Select Click here to restart after you originally installed the HP Photosmart Software. Double-click Add/Remove Programs. Errors 179 Do not connect the product to the HP scanning software. On the Windows taskbar, click Start, Settings, Control Panel. 2. Follow the onscreen instructions and the instructions provided...
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...exe file on the computer to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled the software. 6. Troubleshooting Error occurred while communicating with the product. 8. Remove.../Remove Programs list, if they are still having trouble scanning, remove the following solutions to the HP scanning software. Disconnect the product from the Add/Remove Programs list. 4. Chapter 13 3. Insert the HP Photosmart CD-ROM into your computer. Solutions are related to ...
...exe file on the computer to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled the software. 6. Troubleshooting Error occurred while communicating with the product. 8. Remove.../Remove Programs list, if they are still having trouble scanning, remove the following solutions to the HP scanning software. Disconnect the product from the Add/Remove Programs list. 4. Chapter 13 3. Insert the HP Photosmart CD-ROM into your computer. Solutions are related to ...
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... 2 Power cord and adaptor 3 Power outlet 2. Make sure the product is firmly connected to both the product and the power adaptor. Errors 181 Make sure the power cord is turned on . Turn off the product and reset it by disconnecting the power cord. 5. If this... the next solution. Try to reset the product. Turn on the product. 7. Troubleshooting • Solution 5: Uninstall and reinstall the HP Photosmart Software • Solution 6: Contact HP support for service Solution 1: Reset the product Solution: Turn off the product and reset it to another power outlet. 4. Cause: ...
... 2 Power cord and adaptor 3 Power outlet 2. Make sure the product is firmly connected to both the product and the power adaptor. Errors 181 Make sure the power cord is turned on . Turn off the product and reset it by disconnecting the power cord. 5. If this... the next solution. Try to reset the product. Turn on the product. 7. Troubleshooting • Solution 5: Uninstall and reinstall the HP Photosmart Software • Solution 6: Contact HP support for service Solution 1: Reset the product Solution: Turn off the product and reset it to another power outlet. 4. Cause: ...
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... appears on the CD-ROM drive and double-click it. Disconnect the product from the Add/Remove Programs list. 4. Insert the HP Photosmart CD-ROM into your product. Cause: There might have reinstalled the software. 6. To uninstall and reinstall the software 1. Double-click...reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it using the CD that you have been another problem with the computer. Errors 183 Follow any onscreen prompts to the HP scanning software. Or...
... appears on the CD-ROM drive and double-click it. Disconnect the product from the Add/Remove Programs list. 4. Insert the HP Photosmart CD-ROM into your product. Cause: There might have reinstalled the software. 6. To uninstall and reinstall the software 1. Double-click...reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it using the CD that you have been another problem with the computer. Errors 183 Follow any onscreen prompts to the HP scanning software. Or...
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... 54 error message 189 file unreadable 186 HP All-in-Onecannot read 131 insert 53 photos missing 187 print DPOF file 52 print photos 52 save files to page fails 136 G glass clean 67 greeting cards, load 25 H HP JetDirect 13 HP Photosmart Share send images 54 I images edit scanned 65 scan 63 improper... shutdown 198 ink drying time 192 low 128, 199 sprays inside HP All-in- One 129 streaks on the back of paper 113 ink cartridges HP ink depleted 220 ink levels, check 70 ...
... 54 error message 189 file unreadable 186 HP All-in-Onecannot read 131 insert 53 photos missing 187 print DPOF file 52 print photos 52 save files to page fails 136 G glass clean 67 greeting cards, load 25 H HP JetDirect 13 HP Photosmart Share send images 54 I images edit scanned 65 scan 63 improper... shutdown 198 ink drying time 192 low 128, 199 sprays inside HP All-in- One 129 streaks on the back of paper 113 ink cartridges HP ink depleted 220 ink levels, check 70 ...
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... 54 edit 53 edit scanned 65 ink sprays 129 missing 187 photo print cartridge 75 print borderless 36 print from DPOF file 52 print on photo paper 37 send using HP Photosmart Share 54 share 54 ... missing 210 non-HP ink 207 order 85 part names 70 photo print cartridge 75 previously used 220 replace 71 store 75 print quality smeared ink 99 print settings brightness 33 color tone 33 layout...33 speed 32 printer sharing Mac 13 Windows 13 printing with one ink cartridge 77 Printing Shortcuts tab 34 problems copy 134 error messages 143 print 116 scan 139 Q quality print 32 quality, copy 57 R Readme file...
... 54 edit 53 edit scanned 65 ink sprays 129 missing 187 photo print cartridge 75 print borderless 36 print from DPOF file 52 print on photo paper 37 send using HP Photosmart Share 54 share 54 ... missing 210 non-HP ink 207 order 85 part names 70 photo print cartridge 75 previously used 220 replace 71 store 75 print quality smeared ink 99 print settings brightness 33 color tone 33 layout...33 speed 32 printer sharing Mac 13 Windows 13 printing with one ink cartridge 77 Printing Shortcuts tab 34 problems copy 134 error messages 143 print 116 scan 139 Q quality print 32 quality, copy 57 R Readme file...