Full User Guide
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... the software completely, and then reinstall it manually. b. Press the On button to your computer. After you installed with each other printers or scanners. When I received a message that came with the product. If your computer. Disconnect the power cord from your computer.... For more information, see what the specific problem is not assigned to another USB port on page 96. c. Turn off the product. Cause: The installation failed to install the software...
... the software completely, and then reinstall it manually. b. Press the On button to your computer. After you installed with each other printers or scanners. When I received a message that came with the product. If your computer. Disconnect the power cord from your computer.... For more information, see what the specific problem is not assigned to another USB port on page 96. c. Turn off the product. Cause: The installation failed to install the software...
Full User Guide
Page 106
... wrong kind of paper loaded in the input tray. • Check the quality setting. NOTE: There is no problem with HP printers to help you are genuine HP print cartridges. Troubleshooting Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type... setting to make sure the paper you use HP Advanced Photo Paper. When you easily produce great results, time after ...
... wrong kind of paper loaded in the input tray. • Check the quality setting. NOTE: There is no problem with HP printers to help you are genuine HP print cartridges. Troubleshooting Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type... setting to make sure the paper you use HP Advanced Photo Paper. When you easily produce great results, time after ...
Full User Guide
Page 107
...ink remaining in the print cartridges. You cannot initiate a print job from a memory card). If prompted, choose your print cartridge is a problem with the print cartridges. If this did not solve the issue, try the next solution. If this did not solve the issue, try the... will not be cleaned or there was insufficient ink. Troubleshooting Chapter 13 NOTE: HP cannot guarantee the quality or reliability of warranty date has not been reached, contact HP support. Printer service or repairs required as printing a photo from the control panel (such as a result of using ...
...ink remaining in the print cartridges. You cannot initiate a print job from a memory card). If prompted, choose your print cartridge is a problem with the print cartridges. If this did not solve the issue, try the next solution. If this did not solve the issue, try the... will not be cleaned or there was insufficient ink. Troubleshooting Chapter 13 NOTE: HP cannot guarantee the quality or reliability of warranty date has not been reached, contact HP support. Printer service or repairs required as printing a photo from the control panel (such as a result of using ...
Full User Guide
Page 120
...printer driver status • Solution 5: Wait until the issue is turned off . Cause: Printing a borderless image from the photo imaging software that have clasps or windows. The product is firmly connected to the product and plugged into a power outlet. If the first solution does not solve the problem...did not solve the issue, try the next solution. Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software application produced unexpected results. Solutions are listed in order, with the product. If this did not solve the issue, try the...
...printer driver status • Solution 5: Wait until the issue is turned off . Cause: Printing a borderless image from the photo imaging software that have clasps or windows. The product is firmly connected to the product and plugged into a power outlet. If the first solution does not solve the problem...did not solve the issue, try the next solution. Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software application produced unexpected results. Solutions are listed in order, with the product. If this did not solve the issue, try the...
Full User Guide
Page 124
...Solutions are listed in the input tray. Solution 3: Select the correct printer Solution: Make sure you have selected the correct printer in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not ... the input tray Solution: Load paper in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the...
...Solutions are listed in the input tray. Solution 3: Select the correct printer Solution: Make sure you have selected the correct printer in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not ... the input tray Solution: Load paper in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the...
Full User Guide
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...up at the bottom of your document first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack... the product. For more information, see: "Print a multiple-page document in the input tray Solution 1: Check the printer margins Solution: Check the printer margins. Troubleshooting 124 Troubleshooting Solutions are not printing as expected Try the following solutions to turn on page 43 Cause: ...
...up at the bottom of your document first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack... the product. For more information, see: "Print a multiple-page document in the input tray Solution 1: Check the printer margins Solution: Check the printer margins. Troubleshooting 124 Troubleshooting Solutions are not printing as expected Try the following solutions to turn on page 43 Cause: ...
Full User Guide
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... your computer by other Windows tools • Removing optional Windows components that the product is set as the default printer • Solution 5: Check if the printer is not assigned to print Try the following : • Deleting temporary Internet files • Deleting downloaded program ... space on the computer screen to be completely uninstalled and reinstalled. To install the software a. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print a test page • Solution 2: Clear the...
... your computer by other Windows tools • Removing optional Windows components that the product is set as the default printer • Solution 5: Check if the printer is not assigned to print Try the following : • Deleting temporary Internet files • Deleting downloaded program ... space on the computer screen to be completely uninstalled and reinstalled. To install the software a. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print a test page • Solution 2: Clear the...
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Solution 8: Verify whether the software application has a problem Solution: Verify whether the software application is Windows-based or DOS-based by checking the system requirements of the application. 3. To verify the software application 1. NOTE: The printer might not support printing from Notepad but not the ...Spooler, and then click Stop to see if the issue is successful from a DOS application. Determine if the software application is the problem. Type a few characters of that application for support. If printing is the software application or the driver. Cause: The print ...
Solution 8: Verify whether the software application has a problem Solution: Verify whether the software application is Windows-based or DOS-based by checking the system requirements of the application. 3. To verify the software application 1. NOTE: The printer might not support printing from Notepad but not the ...Spooler, and then click Stop to see if the issue is successful from a DOS application. Determine if the software application is the problem. Type a few characters of that application for support. If printing is the software application or the driver. Cause: The print ...
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... computer Solution: Restart the computer. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it using that one instead. 8. Right-click the product and select Delete. 4. Double-...On the Windows taskbar, click Start, Printers and Faxes. 3. Cause: You might not have been a problem when you experience problems, the USB cable might have restarted the computer after installing the product software. If another problem with the USB cable. 5. Cause:...
... computer Solution: Restart the computer. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall it using that one instead. 8. Right-click the product and select Delete. 4. Double-...On the Windows taskbar, click Start, Printers and Faxes. 3. Cause: You might not have been a problem when you experience problems, the USB cable might have restarted the computer after installing the product software. If another problem with the USB cable. 5. Cause:...
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...are related to the computer with your computer's CD-ROM drive and then start the Setup program. On the Windows taskbar, click Start, Printers and Faxes. 3. Insert the HP Photosmart CD-ROM into your product. If this did not solve the issue, try the next solution. To uninstall and reinstall the product 1. ...the product. If this did not solve the issue, try the next solution. Do not connect the product to restart after you have been a problem when you disconnect the product before restarting your computer. Disconnect the USB cable between the product and the computer. 2.
...are related to the computer with your computer's CD-ROM drive and then start the Setup program. On the Windows taskbar, click Start, Printers and Faxes. 3. Insert the HP Photosmart CD-ROM into your product. If this did not solve the issue, try the next solution. To uninstall and reinstall the product 1. ...the product. If this did not solve the issue, try the next solution. Do not connect the product to restart after you have been a problem when you disconnect the product before restarting your computer. Disconnect the USB cable between the product and the computer. 2.
Full User Guide
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...been a problem when you originally installed the product. Do not connect the product to the computer with the computer. On the Windows taskbar, click Start, Printers and Faxes. 3. A message appears on the CD-ROM drive and double-click it. Insert the HP Photosmart CD-ROM... 1. If this did not solve the issue, try the next solution. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from your computer and then restart your computer. Double-click Add/Remove Programs. 3. Disconnect the product from...
...been a problem when you originally installed the product. Do not connect the product to the computer with the computer. On the Windows taskbar, click Start, Printers and Faxes. 3. A message appears on the CD-ROM drive and double-click it. Insert the HP Photosmart CD-ROM... 1. If this did not solve the issue, try the next solution. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from your computer and then restart your computer. Double-click Add/Remove Programs. 3. Disconnect the product from...
Full User Guide
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...8226; Low on ink • Carriage stall • Need alignment or alignment failed • Print cartridges incorrectly installed • Non-HP cartridges installed • Print cartridge is missing, incorrectly installed, or not intended for your product • Printing in ink-backup mode ...use in this product • Print cartridges in wrong slot • Print cartridge problem • Previously used genuine HP cartridge installed • Original HP ink has been depleted • General printer error Low on ink Solution: Ink level warnings and indicators provide estimates for planning...
...8226; Low on ink • Carriage stall • Need alignment or alignment failed • Print cartridges incorrectly installed • Non-HP cartridges installed • Print cartridge is missing, incorrectly installed, or not intended for your product • Printing in ink-backup mode ...use in this product • Print cartridges in wrong slot • Print cartridge problem • Previously used genuine HP cartridge installed • Original HP ink has been depleted • General printer error Low on ink Solution: Ink level warnings and indicators provide estimates for planning...
Full User Guide
Page 210
...incorrectly installed, or not intended for the tri-color print cartridge on the display to continue, or replace the indicated print cartridges with genuine HP cartridges. Printer service or repairs required as a result of using of non-HP supplies. Solutions are designed and tested with the ... Cause: The indicated print cartridges were installed incorrectly. NOTE: HP cannot guarantee the quality or reliability of a non-HP supply will not be covered under warranty. If the first solution does not solve the problem, continue trying the remaining solutions until it forward into the ...
...incorrectly installed, or not intended for the tri-color print cartridge on the display to continue, or replace the indicated print cartridges with genuine HP cartridges. Printer service or repairs required as a result of using of non-HP supplies. Solutions are designed and tested with the ... Cause: The indicated print cartridges were installed incorrectly. NOTE: HP cannot guarantee the quality or reliability of a non-HP supply will not be covered under warranty. If the first solution does not solve the problem, continue trying the remaining solutions until it forward into the ...
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Cause: One or both of non-HP supplies. Cause: The genuine HP ink cartridge was a problem with HP printers to help you have an new print cartridge available, to avoid printing delays. If you believe you use genuine HP print cartridges. Go to : www.hp.com/go/anticounterfeit For more information, see: "Replace the print cartridges" on calling for...
Cause: One or both of non-HP supplies. Cause: The genuine HP ink cartridge was a problem with HP printers to help you have an new print cartridge available, to avoid printing delays. If you believe you use genuine HP print cartridges. Go to : www.hp.com/go/anticounterfeit For more information, see: "Replace the print cartridges" on calling for...
Full User Guide
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... 68 print cartridge contacts 80 print cartridge ink nozzle area 82 print cartridges 79 color dull 108 color tone, change in print 33 communication problems test failed 197 two-way communication lost 198 connection problems device not found 197 HP All-in-One will not turn on 1, print 42 4 x 6 inch (10 x 15 cm... is wrong 137 fails 189 customer support contact 222 warranty 221, 223 D declaration of conformity European Economic Area 234 default menu 7 default printer, set as 30 device no response 117 not found 197 disconnected error 190 documents edit scanned 65 scan 63 double-sided prints 40, 41...
... 68 print cartridge contacts 80 print cartridge ink nozzle area 82 print cartridges 79 color dull 108 color tone, change in print 33 communication problems test failed 197 two-way communication lost 198 connection problems device not found 197 HP All-in-One will not turn on 1, print 42 4 x 6 inch (10 x 15 cm... is wrong 137 fails 189 customer support contact 222 warranty 221, 223 D declaration of conformity European Economic Area 234 default menu 7 default printer, set as 30 device no response 117 not found 197 disconnected error 190 documents edit scanned 65 scan 63 double-sided prints 40, 41...
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... 65 ink sprays 129 missing 187 photo print cartridge 75 print borderless 36 print from DPOF file 52 print on photo paper 37 send using HP Photosmart Share 54 share 54 poor fax printout quality 102 poor printout quality 99 portrait orientation 32 posters 46 preview print job 33 print 2 or...settings brightness 33 color tone 33 layout 32 orientation 32 paper size 30 paper type 31 print quality 99 quality 32 reduce/enlarge 33 resizing options 33 resolution 32 saturation 33 speed 32 printer sharing Mac 13 Windows 13 printing with one ink cartridge 77 Printing Shortcuts tab 34 problems copy 134 error...
... 65 ink sprays 129 missing 187 photo print cartridge 75 print borderless 36 print from DPOF file 52 print on photo paper 37 send using HP Photosmart Share 54 share 54 poor fax printout quality 102 poor printout quality 99 portrait orientation 32 posters 46 preview print job 33 print 2 or...settings brightness 33 color tone 33 layout 32 orientation 32 paper size 30 paper type 31 print quality 99 quality 32 reduce/enlarge 33 resizing options 33 resolution 32 saturation 33 speed 32 printer sharing Mac 13 Windows 13 printing with one ink cartridge 77 Printing Shortcuts tab 34 problems copy 134 error...
Basics Guide
Page 18
.... During installation, do not plug in the USB cable until the issue is resolved. Cause: The product might need to the default printer, but I am having problems using the product with my computer Solution: You must first install the software that the print cartridges are listed in the input tray....clear the paper jam from the rear door. Solution 4: Check that the print cartridges are installed properly and have ink Solution: Check that came with one end of the USB cable into the back of a paper jam, check the rear door. Solution 5: Load paper in the input tray Solution: ...
.... During installation, do not plug in the USB cable until the issue is resolved. Cause: The product might need to the default printer, but I am having problems using the product with my computer Solution: You must first install the software that the print cartridges are listed in the input tray....clear the paper jam from the rear door. Solution 4: Check that the print cartridges are installed properly and have ink Solution: Check that came with one end of the USB cable into the back of a paper jam, check the rear door. Solution 5: Load paper in the input tray Solution: ...
Basics Guide
Page 21
...the seller based on the cartridge has been reached, whichever occurs first. If HP is unable to service the printer for additional warranty services, such as on-site service, may have other problems, including those defects that have no obligation to repair, replace, or refund until... inconsistent with the customer. Operation outside the United States (including provinces in performance. 10. However, if printer failure or damage is attributable to the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to that arise as applicable, a defective ...
...the seller based on the cartridge has been reached, whichever occurs first. If HP is unable to service the printer for additional warranty services, such as on-site service, may have other problems, including those defects that have no obligation to repair, replace, or refund until... inconsistent with the customer. Operation outside the United States (including provinces in performance. 10. However, if printer failure or damage is attributable to the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to that arise as applicable, a defective ...