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...HP All-in-One. • The Troubleshooting section provides information about resolving errors you can get help and support from the HP Web site. You will learn how to complete key tasks on using the HP All-in -One and installing software. www.hp.com/support HP Photosmart animations The HP Photosmart...card, replace the print cartridges, and scan originals. Readme The Readme file contains the most recent information which might encounter with the HP All-in -One. Onscreen Help The onscreen Help provides detailed instructions on the HP All-in -One. Install the software to access the ...
...HP All-in-One. • The Troubleshooting section provides information about resolving errors you can get help and support from the HP Web site. You will learn how to complete key tasks on using the HP All-in -One and installing software. www.hp.com/support HP Photosmart animations The HP Photosmart...card, replace the print cartridges, and scan originals. Readme The Readme file contains the most recent information which might encounter with the HP All-in -One. Onscreen Help The onscreen Help provides detailed instructions on the HP All-in -One. Install the software to access the ...
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...the computer until prompted by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Photosmart C4400 series, and then clicking Readme. Turn off the product, wait one minute, then restart it ). Uninstall the software (if you must follow these steps: Troubleshooting...; Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors View the Readme file You might want to refer to the Readme file for the product. You can access the Readme file ...
...the computer until prompted by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Photosmart C4400 series, and then clicking Readme. Turn off the product, wait one minute, then restart it ). Uninstall the software (if you must follow these steps: Troubleshooting...; Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors View the Readme file You might want to refer to the Readme file for the product. You can access the Readme file ...
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Troubleshooting The scan feature does not work Try the following topics: • Product messages • File messages • General user messages • Paper messages • Power and connection messages • Print cartridge messages Errors 143 If the first solution does not solve the.... Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that connect the product to resolve the issue. Errors If the product has an error, the lights on the product might flash, or an error message might appear on the computer. Solution...
Troubleshooting The scan feature does not work Try the following topics: • Product messages • File messages • General user messages • Paper messages • Power and connection messages • Print cartridge messages Errors 143 If the first solution does not solve the.... Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that connect the product to resolve the issue. Errors If the product has an error, the lights on the product might flash, or an error message might appear on the computer. Solution...
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... from the rear door Solution: Clear the paper jam from the rear door. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following solutions to print • Product might not be correctly installed • Product was not found • Product...8226; Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that the product is full • Scanner failure • Scan errors • Unable to resolve the issue. For more information, see: "Clear paper jams" on page 98 Cause: The product had a paper jam.
... from the rear door Solution: Clear the paper jam from the rear door. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following solutions to print • Product might not be correctly installed • Product was not found • Product...8226; Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that the product is full • Scanner failure • Scan errors • Unable to resolve the issue. For more information, see: "Clear paper jams" on page 98 Cause: The product had a paper jam.
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...Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • ... solution, try to verify that all the icons are present. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Double-click Add/Remove Programs (or click Uninstall a program). 3. Errors 151 To uninstall and reinstall the software 1. NOTE: Before starting to...
...Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • ... solution, try to verify that all the icons are present. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Double-click Add/Remove Programs (or click Uninstall a program). 3. Errors 151 To uninstall and reinstall the software 1. NOTE: Before starting to...
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Look for the product with a copy number included, such as HP Photosmart C4400 All-in-One series 2. 5. If this did not solve the issue, try the next solution. Verify that the product is listed in the HP Solution Center Solution: Check the status of the screen, near the time. 2....Imaging Monitor is running . Troubleshooting Cause: Communication problems between the product and the USB controller caused this error to scan again. If the Digital Imaging Monitor icon is ready. 4. Errors 153 If this did not solve the issue, try the next solution. This might have been two ...
Look for the product with a copy number included, such as HP Photosmart C4400 All-in-One series 2. 5. If this did not solve the issue, try the next solution. Verify that the product is listed in the HP Solution Center Solution: Check the status of the screen, near the time. 2....Imaging Monitor is running . Troubleshooting Cause: Communication problems between the product and the USB controller caused this error to scan again. If the Digital Imaging Monitor icon is ready. 4. Errors 153 If this did not solve the issue, try the next solution. This might have been two ...
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... If this did not solve the issue, try the next solution. Double-click Add/Remove Programs. Errors 173 If you originally installed the product. Right-click the product and select Delete. 4. To uninstall... 1. Wait several seconds, and then reconnect the product to scan again. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall... then reinstall it . Also verify that one instead. 8. Disconnect the USB cable between the product and the computer. 2.
... If this did not solve the issue, try the next solution. Double-click Add/Remove Programs. Errors 173 If you originally installed the product. Right-click the product and select Delete. 4. To uninstall... 1. Wait several seconds, and then reconnect the product to scan again. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Printers and Faxes control panel and then reinstall... then reinstall it . Also verify that one instead. 8. Disconnect the USB cable between the product and the computer. 2.
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... Turn off the product and reset it by disconnecting the power cord. 5. Errors 175 Solution 2: Check the power cord and USB cable Solution: Make sure that the product is firmly connected to scan again. Turn on the product. If this did not solve the issue, try.... 3. If the product is turned on . Troubleshooting • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. To check the power supply 1. Make...
... Turn off the product and reset it by disconnecting the power cord. 5. Errors 175 Solution 2: Check the power cord and USB cable Solution: Make sure that the product is firmly connected to scan again. Turn on the product. If this did not solve the issue, try.... 3. If the product is turned on . Troubleshooting • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. To check the power supply 1. Make...
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... some programs from the computer and then reinstall it . Errors 177 Cause: There might have restarted the computer after you originally installed the product. Insert the HP Photosmart CD-ROM into your computer until after installing the product ...software. On the Windows taskbar, click Start, Settings, Control Panel. 2. A message appears on the CD-ROM drive and double-click it using the CD that you disconnect the product before restarting your product. Follow any onscreen prompts to the HP scanning...
... some programs from the computer and then reinstall it . Errors 177 Cause: There might have restarted the computer after you originally installed the product. Insert the HP Photosmart CD-ROM into your computer until after installing the product ...software. On the Windows taskbar, click Start, Settings, Control Panel. 2. A message appears on the CD-ROM drive and double-click it using the CD that you disconnect the product before restarting your product. Follow any onscreen prompts to the HP scanning...
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...are related to restart later. 5. Do not connect the product to restart after you have been a problem when you originally installed the HP Photosmart Software. NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to your computer until after removing.... 7. If you disconnect the product before restarting your product. Select Click here to the HP scanning software. On the Windows taskbar, click Start, Settings, Control Panel. 2. Double-click Add/Remove Programs. Errors 179 A message appears on the CD-ROM drive and double-click it using the CD ...
...are related to restart later. 5. Do not connect the product to restart after you have been a problem when you originally installed the HP Photosmart Software. NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to your computer until after removing.... 7. If you disconnect the product before restarting your product. Select Click here to the HP scanning software. On the Windows taskbar, click Start, Settings, Control Panel. 2. Double-click Add/Remove Programs. Errors 179 A message appears on the CD-ROM drive and double-click it using the CD ...
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...computer's CD-ROM drive and then start the Setup program. Troubleshooting Error occurred while communicating with product name and software version number) • HP Software update • HP Share to the HP scanning software. If the first solution does not solve the problem, ... the issue is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with...
...computer's CD-ROM drive and then start the Setup program. Troubleshooting Error occurred while communicating with product name and software version number) • HP Software update • HP Share to the HP scanning software. If the first solution does not solve the problem, ... the issue is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with...
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... in the power cord. Turn on . Cause: You needed to scan again. If this did not solve the issue, try the next solution. Turn off the product and reset it by disconnecting the power cord. 5. Errors 181 Also, make sure that the power cord and USB cable are...to both the product and the power adaptor. To check the power supply 1. Troubleshooting • Solution 5: Uninstall and reinstall the HP Photosmart Software • Solution 6: Contact HP support for service Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. If...
... in the power cord. Turn on . Cause: You needed to scan again. If this did not solve the issue, try the next solution. Turn off the product and reset it by disconnecting the power cord. 5. Errors 181 Also, make sure that the power cord and USB cable are...to both the product and the power adaptor. To check the power supply 1. Troubleshooting • Solution 5: Uninstall and reinstall the HP Photosmart Software • Solution 6: Contact HP support for service Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. If...
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...from the computer and then reinstall it . Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. On the Windows taskbar, click ...Setup program. On the Windows taskbar, click Start, Printers and Faxes. 3. Insert the HP Photosmart CD-ROM into your computer. NOTE: It is important that are related to the ..., and then reconnect the product to the HP scanning software. Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Select Click here to reinstall...
...from the computer and then reinstall it . Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. On the Windows taskbar, click ...Setup program. On the Windows taskbar, click Start, Printers and Faxes. 3. Insert the HP Photosmart CD-ROM into your computer. NOTE: It is important that are related to the ..., and then reconnect the product to the HP scanning software. Troubleshooting Solution 3: Restart the computer Solution: Restart the computer. Select Click here to reinstall...
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One 129 streaks on transfers 25 labels 25 legal paper 20 letter paper 20 original 15 small-size photo paper 20 transparencies 25 M maintain print cartridge ... e-mail photos 54 error message 189 file unreadable 186 HP All-in-Onecannot read 131 insert 53 photos missing 187 print DPOF file 52 print photos 52 save files to page fails 136 G glass clean 67 greeting cards, load 25 H HP JetDirect 13 HP Photosmart Share send images 54 I images edit scanned 65 scan 63 improper shutdown...
One 129 streaks on transfers 25 labels 25 legal paper 20 letter paper 20 original 15 small-size photo paper 20 transparencies 25 M maintain print cartridge ... e-mail photos 54 error message 189 file unreadable 186 HP All-in-Onecannot read 131 insert 53 photos missing 187 print DPOF file 52 print photos 52 save files to page fails 136 G glass clean 67 greeting cards, load 25 H HP JetDirect 13 HP Photosmart Share send images 54 I images edit scanned 65 scan 63 improper shutdown...
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... 54 edit 53 edit scanned 65 ink sprays 129 missing 187 photo print cartridge 75 print borderless 36 print from DPOF file 52 print on photo paper 37 send using HP Photosmart Share 54 share 54 ... missing 210 non-HP ink 207 order 85 part names 70 photo print cartridge 75 previously used 220 replace 71 store 75 print quality smeared ink 99 print settings brightness 33 color tone 33 layout...33 speed 32 printer sharing Mac 13 Windows 13 printing with one ink cartridge 77 Printing Shortcuts tab 34 problems copy 134 error messages 143 print 116 scan 139 Q quality print 32 quality, copy 57 R Readme file...
... 54 edit 53 edit scanned 65 ink sprays 129 missing 187 photo print cartridge 75 print borderless 36 print from DPOF file 52 print on photo paper 37 send using HP Photosmart Share 54 share 54 ... missing 210 non-HP ink 207 order 85 part names 70 photo print cartridge 75 previously used 220 replace 71 store 75 print quality smeared ink 99 print settings brightness 33 color tone 33 layout...33 speed 32 printer sharing Mac 13 Windows 13 printing with one ink cartridge 77 Printing Shortcuts tab 34 problems copy 134 error messages 143 print 116 scan 139 Q quality print 32 quality, copy 57 R Readme file...