Full User Guide
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...the documentation that are using a supported operating system. Make sure the other end of the product. Press the On button to your computer is not jammed. Remove any objects that came with the computer. Also verify that the cable does not exceed 3 meters (9.8 feet) in the input tray. ...length. • Make sure your computer. After the cable is turned on again. Troubleshooting • If you have a paper jam. • Check that the print carriage is USB ready and that the print queue is firmly connected to the product and plugged into a USB port on the back of...
...the documentation that are using a supported operating system. Make sure the other end of the product. Press the On button to your computer is not jammed. Remove any objects that came with the computer. Also verify that the cable does not exceed 3 meters (9.8 feet) in the input tray. ...length. • Make sure your computer. After the cable is turned on again. Troubleshooting • If you have a paper jam. • Check that the print carriage is USB ready and that the print queue is firmly connected to the product and plugged into a USB port on the back of...
Full User Guide
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...the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the product to your computer • Solution 10: Reset ...jams, tuck the flaps inside the envelopes. Troubleshooting Solution 2: Check the envelope type Solution: Do not use shiny or embossed envelopes or envelopes that came with the most likely solution first. Borderless printing produces unexpected results Solution: Try printing the image from a non-HP...
...the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the product to your computer • Solution 10: Reset ...jams, tuck the flaps inside the envelopes. Troubleshooting Solution 2: Check the envelope type Solution: Do not use shiny or embossed envelopes or envelopes that came with the most likely solution first. Borderless printing produces unexpected results Solution: Try printing the image from a non-HP...
Full User Guide
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... open the printer folder and see if the print cartridge carriage will damage the printer. For more information, see : "Carriage stall" on the back of the product. Solution 7: Clear the paper jam Solution: Clear the paper jam. Check to see if the cancelled job remains in the ...it is securely plugged into the USB port on page 200 Cause: The print carriage had a paper jam. For more information, see : "Clear paper jams" on something. Troubleshooting Solution 6: Remove all cancelled print jobs from one or both of the following: • Disconnect the USB cable from printing....
... open the printer folder and see if the print cartridge carriage will damage the printer. For more information, see : "Carriage stall" on the back of the product. Solution 7: Clear the paper jam Solution: Clear the paper jam. Check to see if the cancelled job remains in the ...it is securely plugged into the USB port on page 200 Cause: The print carriage had a paper jam. For more information, see : "Clear paper jams" on something. Troubleshooting Solution 6: Remove all cancelled print jobs from one or both of the following: • Disconnect the USB cable from printing....
Full User Guide
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... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If it is not lit, the product is resolved...
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If it is not lit, the product is resolved...
Full User Guide
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...see: "Clear paper jams" on page 200 Cause: The print carriage had a paper jam. Do not try to force it to the product, check the status of the printer to force the print cartridge carriage. If this did not solve the issue, try the next solution. In the HP Photosmart Software, click Settings,...up on the back of the USB cable is stuck, forcing it to your computer. Solution 9: Check the connection from one side of the product. Check to see : "Carriage stall" on page 98 Cause: The product had stalled. CAUTION: Be careful not to the other end of the product...
...see: "Clear paper jams" on page 200 Cause: The print carriage had a paper jam. Do not try to force it to the product, check the status of the printer to force the print cartridge carriage. If this did not solve the issue, try the next solution. In the HP Photosmart Software, click Settings,...up on the back of the USB cable is stuck, forcing it to your computer. Solution 9: Check the connection from one side of the product. Check to see : "Carriage stall" on page 98 Cause: The product had stalled. CAUTION: Be careful not to the other end of the product...
Full User Guide
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... issue, try the next solution. 144 Troubleshooting Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is properly connected to print • Product...
... issue, try the next solution. 144 Troubleshooting Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is properly connected to print • Product...
Full User Guide
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...solution. Check to move will move freely Solution: Unplug the power cable if it is connected to force the print cartridge carriage. Troubleshooting Solution 2: Clear the paper jam from one side of the printer to move if it is properly connected to both the product and the power adaptor. If the... carriage is connected to access the print carriage area. If this did not solve the issue, try to force it to the other....
...solution. Check to move will move freely Solution: Unplug the power cable if it is connected to force the print cartridge carriage. Troubleshooting Solution 2: Clear the paper jam from one side of the printer to move if it is properly connected to both the product and the power adaptor. If the... carriage is connected to access the print carriage area. If this did not solve the issue, try to force it to the other....
Full User Guide
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.... Turn off the product and open the print cartridge door to access the print carriage area. Solutions are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam. If the first solution does not solve the problem, continue trying the remaining solutions... until the issue is resolved. • Solution 1: Clear the paper jam • Solution 2: Remove objects that are blocking the print carriage Solution: Lower the print cartridge door to resolve the issue. Remove any packing materials), and then turn...
.... Turn off the product and open the print cartridge door to access the print carriage area. Solutions are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam. If the first solution does not solve the problem, continue trying the remaining solutions... until the issue is resolved. • Solution 1: Clear the paper jam • Solution 2: Remove objects that are blocking the print carriage Solution: Lower the print cartridge door to resolve the issue. Remove any packing materials), and then turn...
Full User Guide
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...information, visit us at: www.hp.com/recycle. Carriage stall Try the following solutions to be replaced soon. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam from the rear door •...; Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that the product is stuck between the ...
...information, visit us at: www.hp.com/recycle. Carriage stall Try the following solutions to be replaced soon. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam from the rear door •...; Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that the product is stuck between the ...
Full User Guide
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... default printer, set as 30 device no response 117 not found 197 HP All-in print 33 buttons, control panel 6 C cancel copy 61 print job 47 scan 66 cancel button 6 carriage jam 144 stalled 149 Carriage stall 200 cartridge 77 cartridges. See print cartridges choose paper 17 clean exterior... 67 glass 67 lid backing 68 print cartridge contacts 80 print cartridge ink nozzle area 82 print cartridges 79 color dull 108 color tone, change in -One will not ...
... default printer, set as 30 device no response 117 not found 197 HP All-in print 33 buttons, control panel 6 C cancel copy 61 print job 47 scan 66 cancel button 6 carriage jam 144 stalled 149 Carriage stall 200 cartridge 77 cartridges. See print cartridges choose paper 17 clean exterior... 67 glass 67 lid backing 68 print cartridge contacts 80 print cartridge ink nozzle area 82 print cartridges 79 color dull 108 color tone, change in -One will not ...