Full User Guide
Page 154
... 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is functioning correctly. Double-click Add/Remove Programs (or click Uninstall a program). 3. Select HP Photosmart All-In-One Driver Software...
... 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is functioning correctly. Double-click Add/Remove Programs (or click Uninstall a program). 3. Select HP Photosmart All-In-One Driver Software...
Basics Guide
Page 16
... before prompted by the software installation screen. Restart your computer. 5. Reinstall the HP All-in the Setup Guide that came with the product. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click...to the computer until prompted by the software installation screen, you might need to your computer. Disconnect the USB cable from www.hp.com/support. 7. Make sure to the computer using the uninstall utility provided when you can download the software from the computer. 2. NOTE...
... before prompted by the software installation screen. Restart your computer. 5. Reinstall the HP All-in the Setup Guide that came with the product. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click...to the computer until prompted by the software installation screen, you might need to your computer. Disconnect the USB cable from www.hp.com/support. 7. Make sure to the computer using the uninstall utility provided when you can download the software from the computer. 2. NOTE...