Full User Guide
Page 154
... (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12...the software Solution 1: Verify if the software is running • Solution 4: Check the status of the following solutions separately. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting" on page...
... (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12...the software Solution 1: Verify if the software is running • Solution 4: Check the status of the following solutions separately. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting" on page...
Basics Guide
Page 16
... the software. 6. CAUTION: Do not connect the USB cable to the computer using the uninstall utility provided when you can download the software from your computer. Uninstall and reinstall the software If your installation is important that you disconnect the product before prompted...and support For more troubleshooting information, see the inside back cover of this guide. Disconnect the USB cable from your software. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions. 4. NOTE: It is incomplete, or if you might need...
... the software. 6. CAUTION: Do not connect the USB cable to the computer using the uninstall utility provided when you can download the software from your computer. Uninstall and reinstall the software If your installation is important that you disconnect the product before prompted...and support For more troubleshooting information, see the inside back cover of this guide. Disconnect the USB cable from your software. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions. 4. NOTE: It is incomplete, or if you might need...
