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Question posted by davidrichardphiri on February 3rd, 2024

My Printer Give Me Error Says Call Service Model Fs C5300dn, How To Sort This Pr

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Answer #1: Posted by SonuKumar on February 8th, 2024 10:33 AM

SonuKumar

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May 9th, 2021

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I understand that your Kyocera FS-C5300DN printer is displaying an error message "Call Service Model Fs C5300dn" and you're looking for ways to resolve the issue. While I cannot diagnose the exact cause without more information, here are some general troubleshooting steps you can try:

1. Restart the Printer:

Turn off the printer and wait for 30 seconds.

Unplug the power cord from the outlet.

Wait another 30 seconds.

Plug the power cord back in and turn the printer on.

2. Check for Paper Jams:

Open all the printer's covers and trays.

Look for any visible paper jams or debris that might be obstructing the paper path.

Carefully remove any jammed paper without tearing it.

Close all the covers and trays securely.

3. Verify Toner Levels and Cartridge Installation:

Ensure all toner cartridges are properly installed and have sufficient ink.

Remove and re-insert the toner cartridges to ensure good contact.

Check the user manual for instructions on how to replace toner cartridges if necessary.

4. Update Printer Driver:

Visit the Kyocera website and download the latest driver for your specific FS-C5300DN model and operating system.

Uninstall the existing driver and install the new one according to the instructions.

5. Reset the Printer:

Consult your user manual for the specific steps on how to reset your printer model to factory settings. This will clear any temporary errors or configurations that might be causing the issue.

6. Check for Error Codes:

Some Kyocera printers display specific error codes alongside the "Call Service" message. If you see an error code, note it down and search online for its meaning and potential solutions.

If none of these steps resolve the issue:

Contact Kyocera customer support for further assistance. They will be able to provide more advanced troubleshooting steps or arrange for repair if necessary. You can reach them through their website or by calling their support line.

Additional Tips:

Keep your printer's firmware updated to the latest version.

Use genuine Kyocera toner cartridges for optimal performance and to avoid compatibility issues.

Regularly clean and maintain your printer according to the manufacturer's recommendations.

Remember that tampering with the printer's internal components or using incompatible toner cartridges can void the warranty and potentially damage the printer. If you're not comfortable troubleshooting electrical components, it's best to seek professional help from a qualified technician.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Kyocera FS-C5300DN Manual Pages

PRESCRIBE Commands Command Reference Manual Rev 4.8 - Page 134

... be completely different when it is represented by CMY and when it contains an area represented by C = M = Y is dependent on .) The graying process defaults to models FS-8000C and KM-C830. If R = G = B = 255, the corresponding area will be white, that image will be printed, and so on the viewer's taste, the contents...

PRESCRIBE Commands Command Reference Manual Rev 4.8 - Page 191

... Gray 7 Cool Gray 11 Process Black Rhodamine Red Yellow Black 4 Warm Gray 4 Warm Gray 8 Cool Gray 4 Cool Gray 8 The PANT command may not work with model FS-5800C. EXIT; 181 PANT 'Cool Gray 1'; Set the print quality to Quick mode when this command is used by the PANT command in KPDL emulations...

PRESCRIBE Commands Command Reference Manual Rev 4.8 - Page 326

and monitor-name values of this manual, the command is irrelevant to some color printing system models. At the time of release of 0 and 2 are valid for model FS-8000C. Resetting the printing system and switching emulation mode reset all parameters to the default states. 316 PRESCRIBE Command Reference This command is irrelevant to model FS-5800C;

PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 126

... tab Form feed Carriage return Supplementary extended character set Primary extended character set XON Enter printwheel table download mode XOFF Exit printwheel table download mode Printer error condition Access supplementary character set Same as NUL Backspace 1/120 inch Absolute horizontal tab to column n Reverse line feed Absolute vertical tab to line n Set...

PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 249

... transparency separator. 1: Do not print on separator 2: Print on , false: Vivid mode off) Controls RGB emulation. When /HWResolution is printed. true: Fast 1200dpi false: 600dpi Model FS-5900C only. KPDL Operators Table 7.49. See CopyMode below. Controls ink simulation. Control the detailed parameters of job is set to 600 dpi. Control vivid...

FS-C5100DN/C5200DN/C5300DN Installation Guide Rev-1.2 - Page 1

FS-C5100DN/FS-C5200DN/FS-C5300DN Installation Guide Clearance 400 mm (15-3/4") 400 mm (15-3/4") 250 mm (9-13/16") 200 mm ... 3 Hold the toner container with the markings facing upward. Follow the procedure above to provide enough space around printer. Important: The printer must be installed until it snaps firmly into place. Toner Supply Opening Note: Ensure the toner container is 80...

FS-C5100DN/C5200DN/C5300DN KX Driver User Guide Ver. 7.7 - Page 2

... Hewlett-Packard Company. • Microsoft Windows is subject to change for Microsoft Windows Vista, Windows Server 2008, and Windows 2000 environments. Models supported by the KX printer driver FS-C5100DN FS-C5200DN FS-C5300DN User Interface screen captures shown in this guide support the Microsoft Windows XP printing environment. Copyright © 2008 KYOCERA Corporation Copyright ©...

FS-C5100DN/C5200DN/C5300DN Operation Guide Rev-1.2 (Advanced) - Page 36

Menu Map Sample Menu Map Printer FS-C5300DN Firmware version 2-12 Using the Operation Panel

FS-C5100DN/C5200DN/C5300DN Operation Guide Rev-1.2 (Advanced) - Page 37

... Printer FS-C5300DN Firmware version 1 Paper Settings Interface Block 5 2 Group Settings Memory 6 Print Settings Emulation Device Common Settings 7 Option Status 3 Counters 8 Network 4 Toner Gauges 9 Using the Operation Panel 2-13 The items and values on the status page may vary depending on the printer's firmware version. The message Processing appears and the printer...

FS-C5100DN/C5200DN/C5300DN Operation Guide Rev-1.2 (Advanced) - Page 105

... left. Use Y and Z to manage users. Enter an ID consisting of your printer's model name. Proceed to set the administrator ID. The options available in Admin are as ... Panel 2-81 If you use FS-C5300DN, enter "5300". 1 Press Z while Admin > is authenticated by the entered administrator ID and password and can use the printer's security functions and Job Accounting functions...

FS-C5100DN/C5200DN/C5300DN Operation Guide Rev-1.2 (Advanced) - Page 106

.... The display returns to Ready. If you use FS-C5300DN, enter "5300". 1 Once you enter the incorrect administrator ID or password, the Wrong ID or Wrong Password message appears and the input screen then reappears. The display returns to Ready. 2-82 Using the Operation Panel Enter an ID consisting of your printer's model name.

FS-C5100DN/C5200DN/C5300DN Operation Guide Rev-1.2 (Advanced) - Page 117

... of printer adjustments. Using the Operation Panel 2-93 Processing appears and a test page is primarily used for maintenance by service personnel. 1 Press Z while >Service > is displayed. 5 When refreshing ends, the display returns to Ready. DEV-CLN (Developer/Refresh mode setting) This sets the refresh mode for maintenance by service personnel. (FS-C5200DN and FS-C5300DN only...

FS-C5100DN/C5200DN/C5300DN Operation Guide Rev-1.2 (Advanced) - Page 120

... feeders can be used with the option. General Information This printer has the following sections. Some options are explained in the following options available to the documentation included with the FS-C5100DN) Base CA-500 USB memory Memory Card (CF) 3-2 Hard Disk (FS-C5300DN only) Expansion Memory (DIMM 128/256/512/ 1024 MB) Options...

FS-C5100DN/C5200DN/C5300DN Operation Guide Rev-1.2 (Advanced) - Page 124

..., refer to not trip on the feet of multiple copies using an electric sort function. IMPORTANT Be careful to Job Box on a sturdy desk or base....printer and installing it on this hard disk. Base (CA-500) If you are attaching paper feeder PF-500 or PF-510 to maintain the machine's stability. Also, you can only be rasterized and stored on the floor, you can be installed in the FS-C5300DN...

FS-C5100DN/C5200DN/C5300DN Operation Guide Rev-1.2 (BASIC) - Page 11

... the printer during any phase of procedures other relevant provisions of 1968. This means that this equipment (page printer), model FS-C5100DN, FS-C5200DN and FS-C5300DN are ... declare that the printer does not produce hazardous laser radiation. xi Radio Frequency Transmitter This machine contains a transmitter module. Department of Health and Human Services (DHHS) Radiation Performance...

FS-C5100DN/C5200DN/C5300DN Operation Guide Rev-1.2 (BASIC) - Page 29

By default, the administrator ID is the numeric part of your printer's model name. If you use FS-C5300DN, enter "5300". In > submenu, frame mode can be selected from Auto, 802.3, Ethernet-II, SNAP and 802.2. >AppleTalk On AppleTalk must be activated (On) for ...

FS-C5100DN/C5200DN/C5300DN Operation Guide Rev-1.2 (BASIC) - Page 49

... printer displays the message Toner low C as Ready): • When the printer becomes low on page 3-2. 3-3 To restart printing, you only use genuine Kyocera Parts and Supplies. Maintenance FS-C5300DN ... container from the carton until you ignore the above message and continue printing, the printer displays the message Replace toner - Clean the separate charger wires, etc. After the...

FS-C5100DN/C5200DN/C5300DN/C5350DN/C5400DN Printer Driver User Guide Rev-12.18 - Page 2

... and its contents were developed for Microsoft Windows Vista, Windows XP, Windows Server 2003, Windows Server 2008 and Windows 2000 environments. Models supported by the KX printer driver FS-C5100DN FS-C5200DN FS-C5300DN FS-C5350DN FS-C5400DN Copyright © 2010 KYOCERA MITA Corporation All rights reserved. Essentially the same operations are registered trademarks or trademarks of this...

FS-C5100DN/C5200DN/C5300DN/C5400DN Printer Driver User Guide - Page 2

Regarding Trademarks • Microsoft Windows is a registered trademark of Hewlett-Packard Company. Examples of the operations given in the U.S. Models supported by the KX printer driver FS-C5100DN FS-C5200DN FS-C5300DN FS-C5400DN Copyright © 2009 KYOCERA MITA Corporation All rights reserved. We cannot be held liable for Microsoft Windows Vista, Windows Server 2008 and Windows 2000...

FS-C5100DN/C5200DN/C5300DN/C5400DN Printer Driver User Guide - Page 5

Color Mode ...6-5 Printer Profile ...6-6 Color Correction ...6-6 Setting a Default ...FS-C5100DN, FS-C5200DN, FS-C5300DN 8-6 Printing a Private Print Job (FS-C5400DN 8-6 Job Storage (FS-C5300, FS-C5400 8-7 Storing a Job Storage Job ...8-7 Printing a Job Storage Job (FS-C5300DN 8-8 Printing a Job Storage Job (FS-C5400DN 8-8 Deleting a Job Storage (e-MPS) Job (FS-C5100DN, FS-C5200DN, FS-C5300DN...