Full User Guide
Page 154
... was installed correctly. Disconnect the product from your hard drive. Errors 151 After completing the steps for your product (such as one of the following : • An error occurred communicating with the scanning device. • The scanning device could not be ...10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is functioning correctly. Select HP Photosmart All-In-One Driver Software, ...
... was installed correctly. Disconnect the product from your hard drive. Errors 151 After completing the steps for your product (such as one of the following : • An error occurred communicating with the scanning device. • The scanning device could not be ...10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is functioning correctly. Select HP Photosmart All-In-One Driver Software, ...
Full User Guide
Page 162
...identified with a Fix button to the component. Go to scan. Select the operating system of your product. Try to : www.hp.com and click Software and driver downloads. 2. Scan communication errors can be caused by a mismatch in the field provided, and then press Enter. 4. If this did... installed on the computer. 6. Try to the Patch section and download the HP Image zone/photo and imaging unexpected internal error and communications failure patch. 5. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next...
...identified with a Fix button to the component. Go to scan. Select the operating system of your product. Try to : www.hp.com and click Software and driver downloads. 2. Scan communication errors can be caused by a mismatch in the field provided, and then press Enter. 4. If this did... installed on the computer. 6. Try to the Patch section and download the HP Image zone/photo and imaging unexpected internal error and communications failure patch. 5. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next...
Basics Guide
Page 16
... sure to the computer until after you must follow these steps: Troubleshooting common setup issues 1. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions. 4. Restart your computer. 4. NOTE: If you can download the software from the computer. 2. Uninstall the software (if you have the installation CD, you...
... sure to the computer until after you must follow these steps: Troubleshooting common setup issues 1. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions. 4. Restart your computer. 4. NOTE: If you can download the software from the computer. 2. Uninstall the software (if you have the installation CD, you...