Full User Guide
Page 154
...Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution ...installed correctly Solution: Verify that the software was installed correctly. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Disconnect the product from your computer. Errors 151 Open the HP Solution Center and verify that the hardware is running • ...
...Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution ...installed correctly Solution: Verify that the software was installed correctly. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Disconnect the product from your computer. Errors 151 Open the HP Solution Center and verify that the hardware is running • ...
Basics Guide
Page 16
...prompted by the software installation screen, you can download the software from the computer. 2. Disconnect the USB cable from www.hp.com/support. 7. Reinstall the HP All-in -One, wait one minute, then restart it. 5. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. ...To uninstall and reinstall the software 1. Double-click Add/Remove Programs (or click Uninstall a program). 3. Turn off the HP All-in -One software. If you have reinstalled the software. 6. For more troubleshooting information, see the inside back cover of this guide. ...
...prompted by the software installation screen, you can download the software from the computer. 2. Disconnect the USB cable from www.hp.com/support. 7. Reinstall the HP All-in -One, wait one minute, then restart it. 5. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. ...To uninstall and reinstall the software 1. Double-click Add/Remove Programs (or click Uninstall a program). 3. Turn off the HP All-in -One software. If you have reinstalled the software. 6. For more troubleshooting information, see the inside back cover of this guide. ...