User Manual
Page 9
... in parallel, the following problems may occur and the machine may not operate properly on the telephone. Note You will only be corrupted or a communication error may occur. Important Be sure to the telephone line jack near the "EXT." Such services as an xDSL: Connecting Various Lines If the connection is...
... in parallel, the following problems may occur and the machine may not operate properly on the telephone. Note You will only be corrupted or a communication error may occur. Important Be sure to the telephone line jack near the "EXT." Such services as an xDSL: Connecting Various Lines If the connection is...
User Manual
Page 24
Do not open the document cover until all unsent documents stored in the machine's memory. If documents remain in the case of a sending error. is enabled by default. Note To send two or more pages, follow the instructions on the LCD. In case the machine was not able to ...
Do not open the document cover until all unsent documents stored in the machine's memory. If documents remain in the case of a sending error. is enabled by default. Note To send two or more pages, follow the instructions on the LCD. In case the machine was not able to ...
User Manual
Page 70
... Fax standby screen is displayed. 4. Page size Select the page size from that the Power Is On 2. is in the machine's memory and FAX output error Check the page size and select . Press the left Function button. is no paper is loaded in the cassette (lower), or paper has run out... the LCD. You can also press the Stop button to close the message and print the stored documents in the machine's memory and FAX output error There is displayed on the LCD. Make sure that specified in the cassette (lower) and press the OK button. In this case, load paper in...
... Fax standby screen is displayed. 4. Page size Select the page size from that the Power Is On 2. is in the machine's memory and FAX output error Check the page size and select . Press the left Function button. is no paper is loaded in the cassette (lower), or paper has run out... the LCD. You can also press the Stop button to close the message and print the stored documents in the machine's memory and FAX output error There is displayed on the LCD. Make sure that specified in the cassette (lower) and press the OK button. In this case, load paper in...
User Manual
Page 74
... conditions, the received fax will be automatically stored in the machine's memory is printed automatically. • The amount of the fax. When the error is resolved, the fax stored in the machine's memory. • The machine is disconnected, all of the faxes deleted from the machine's memory... Replace the ink tank. If the machine receives a fax under FAX settings, the received faxes are deleted. Auto print settings • An error has occurred on the machine: If you select Print for Received documents in Auto print settings under FAX settings to Print. Auto print settings •...
... conditions, the received fax will be automatically stored in the machine's memory is printed automatically. • The amount of the fax. When the error is resolved, the fax stored in the machine's memory. • The machine is disconnected, all of the faxes deleted from the machine's memory... Replace the ink tank. If the machine receives a fax under FAX settings, the received faxes are deleted. Auto print settings • An error has occurred on the machine: If you select Print for Received documents in Auto print settings under FAX settings to Print. Auto print settings •...
User Manual
Page 77
... in the machine's memory to set the date and time: Setting the Date and Time When removing the USB flash drive, set in progress, the error message is displayed. 4. The menu screen is displayed on a USB flash drive as one PDF file. Use the button to select Auto save setting, then..., then press the OK button. 7. This section describes the procedure to enable the machine to the USB flash drive. Use the button to dismiss the error. Make sure that the Power Is On 2. If the USB flash drive is removed or becomes full while saving faxes is in the machine. Saving...
... in the machine's memory to set the date and time: Setting the Date and Time When removing the USB flash drive, set in progress, the error message is displayed. 4. The menu screen is displayed on a USB flash drive as one PDF file. Use the button to select Auto save setting, then..., then press the OK button. 7. This section describes the procedure to enable the machine to the USB flash drive. Use the button to dismiss the error. Make sure that the Power Is On 2. If the USB flash drive is removed or becomes full while saving faxes is in the machine. Saving...
User Manual
Page 87
...resends the fax. Transmission/Reception of Faxes Using ECM This machine is set to ON. To receive color faxes, make sure that ECM RX in Error Correction Mode (ECM). Transmission may take longer when ECM is set to OFF. If the recipient's fax machine is compatible with ECM, the fax... will be sent/received without automatic error correction. Advanced FAX settings To disable ECM transmission/reception, set ECM TX and ECM RX in Advanced FAX settings under FAX settings is enabled. ...
...resends the fax. Transmission/Reception of Faxes Using ECM This machine is set to ON. To receive color faxes, make sure that ECM RX in Error Correction Mode (ECM). Transmission may take longer when ECM is set to OFF. If the recipient's fax machine is compatible with ECM, the fax... will be sent/received without automatic error correction. Advanced FAX settings To disable ECM transmission/reception, set ECM TX and ECM RX in Advanced FAX settings under FAX settings is enabled. ...
User Manual
Page 88
.... Important If you do not know the transaction number for Unplugging the Power Cord. If you unplug the power cord of a received fax. If an error occurred during a fax transmission, the document is not stored in the machine's memory. Document Stored in Machine's Memory If the sending faxes is not complete...
.... Important If you do not know the transaction number for Unplugging the Power Cord. If you unplug the power cord of a received fax. If an error occurred during a fax transmission, the document is not stored in the machine's memory. Document Stored in Machine's Memory If the sending faxes is not complete...
User Manual
Page 96
... is removed or becomes full while saving faxes is selected. After saving faxes, connect the USB flash drive to dismiss the error. For details on how to set in progress, the error message is displayed on a USB flash drive. Note You can save up to 250 pages of saving as one PDF...
... is removed or becomes full while saving faxes is selected. After saving faxes, connect the USB flash drive to dismiss the error. For details on how to set in progress, the error message is displayed on a USB flash drive. Note You can save up to 250 pages of saving as one PDF...
User Manual
Page 97
...printed after sequential broadcasting of the machine and the registered sender information. Summary of Reports and Lists The machine prints the report of purchase, ERROR TX REPORT is set the machine to print TX REPORT each fax transmission. • At the time of sending or receiving a fax ... dial and group dial. LIST Lists the numbers and names registered. This list may not be printed only when a transmission error occurred. TX REPORT/ERROR TX REPORT You can print MEMORY LIST by selecting TX report in Auto print settings under FAX settings. You can print ACTIVITY...
...printed after sequential broadcasting of the machine and the registered sender information. Summary of Reports and Lists The machine prints the report of purchase, ERROR TX REPORT is set the machine to print TX REPORT each fax transmission. • At the time of sending or receiving a fax ... dial and group dial. LIST Lists the numbers and names registered. This list may not be printed only when a transmission error occurred. TX REPORT/ERROR TX REPORT You can print MEMORY LIST by selecting TX report in Auto print settings under FAX settings. You can print ACTIVITY...
User Manual
Page 98
...that RX REPORT is not printed at all the recipients has been completed successfully. When the machine is turned on ERROR TX REPORT (there are some errors for which the cause is also printed). Printing Report or List This section describes the procedure to select Coded ...'S DATA LIST • MEMORY LIST • REJECTED NUMBER LIST • CALLER HISTORY Note CALLER HISTORY may not be supported depending on the error number, see Errors When You Send a Fax. Loading Paper 3. For details on the country or region of a document. LIST/GROUP DIAL TELEPHONE NO. Confirming that...
...that RX REPORT is not printed at all the recipients has been completed successfully. When the machine is turned on ERROR TX REPORT (there are some errors for which the cause is also printed). Printing Report or List This section describes the procedure to select Coded ...'S DATA LIST • MEMORY LIST • REJECTED NUMBER LIST • CALLER HISTORY Note CALLER HISTORY may not be supported depending on the error number, see Errors When You Send a Fax. Loading Paper 3. For details on the country or region of a document. LIST/GROUP DIAL TELEPHONE NO. Confirming that...
User Manual
Page 99
...• When you select an item other than Telephone number list: The confirmation screen is in numerical order. The causes corresponding to the error numbers are some errors for a moment. You attempted to ON. You cannot send a document longer than 15.75 inches / 400 mm. Divide the document or... Faxes after waiting for which the cause is cleared, redo the operation. If you send a fax, the error number is printed on ERROR TX REPORT (there are as follows. Errors When You Send a Fax If an error occurs when you select Group dial, the confirmation screen is deleted. When the...
...• When you select an item other than Telephone number list: The confirmation screen is in numerical order. The causes corresponding to the error numbers are some errors for a moment. You attempted to ON. You cannot send a document longer than 15.75 inches / 400 mm. Divide the document or... Faxes after waiting for which the cause is cleared, redo the operation. If you send a fax, the error number is printed on ERROR TX REPORT (there are as follows. Errors When You Send a Fax If an error occurs when you select Group dial, the confirmation screen is deleted. When the...
User Manual
Page 100
... Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT (there are as follows. No answer. When receiving a fax manually, the machine could not receive a fax because its memory ... rejection condition. Memory is full. Contact the sender and have the sender resend it, or set the image quality (Fax resolution) to the error numbers are some errors for which the cause is connected with the computer correctly and redo operation. Reception has been rejected due to receive a page. Reception has been...
... Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT (there are as follows. No answer. When receiving a fax manually, the machine could not receive a fax because its memory ... rejection condition. Memory is full. Contact the sender and have the sender resend it, or set the image quality (Fax resolution) to the error numbers are some errors for which the cause is connected with the computer correctly and redo operation. Reception has been rejected due to receive a page. Reception has been...
User Manual
Page 114
...document being sent from memory or a fax being sent from/received into memory? Check 5: Is the recipient's fax number correct? Check 6: Does an error occur during transmission? • Check if a message is being received into machine's memory. If a power failure occurs or you unplug the power cord...unplug the power cord. Important Confirm that all faxes stored in the computer screen. • If displayed, check the message, then resolve the error. Troubleshooting Problems Sending Faxes (Fax Driver) Check 1: Is the power turned on? • You cannot send faxes if the power is ...
...document being sent from memory or a fax being sent from/received into memory? Check 5: Is the recipient's fax number correct? Check 6: Does an error occur during transmission? • Check if a message is being received into machine's memory. If a power failure occurs or you unplug the power cord...unplug the power cord. Important Confirm that all faxes stored in the computer screen. • If displayed, check the message, then resolve the error. Troubleshooting Problems Sending Faxes (Fax Driver) Check 1: Is the power turned on? • You cannot send faxes if the power is ...
Troubleshooting Guide
Page 2
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem
Troubleshooting Guide
Page 4
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed Cannot Print Properly from a Wireless Communication Device
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed Cannot Print Properly from a Wireless Communication Device
Troubleshooting Guide
Page 10
About Errors/Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the LCD A Message Is Displayed Error Message Appears on a PictBridge Compliant Device
About Errors/Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the LCD A Message Is Displayed Error Message Appears on a PictBridge Compliant Device
Troubleshooting Guide
Page 14
... front side to align with the corresponding mark of the following when you are placed in portrait orientation. Paper Does Not Feed Properly/"No Paper" Error Occurs • Check 1: Make sure that paper is even slightly open. However, proper feeding of the disc tray) is curled, it may not be possible...
... front side to align with the corresponding mark of the following when you are placed in portrait orientation. Paper Does Not Feed Properly/"No Paper" Error Occurs • Check 1: Make sure that paper is even slightly open. However, proper feeding of the disc tray) is curled, it may not be possible...
Troubleshooting Guide
Page 18
... Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning. • If the Nozzle Check Pattern is not printed correctly: Check to resolve the error. If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern...
... Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning. • If the Nozzle Check Pattern is not printed correctly: Check to resolve the error. If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern...
Troubleshooting Guide
Page 19
Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Click Here to Support Code List (When Paper Is Jammed). Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Note You can confirm the actions against errors with Support Codes on your computer or on how to remove the jammed paper, refer to Search
Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Click Here to Support Code List (When Paper Is Jammed). Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Note You can confirm the actions against errors with Support Codes on your computer or on how to remove the jammed paper, refer to Search
Troubleshooting Guide
Page 20
...) is displayed automatically. Note You can confirm the actions against errors with Support Codes on your computer or on how to resolve errors with Support Codes, refer to resolve errors without Support Codes, see A Message Is Displayed. Click Here to Search For details on how to Support Code List. Take the appropriate action... the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. If an Error Occurs When an error occurs in the message.
...) is displayed automatically. Note You can confirm the actions against errors with Support Codes on your computer or on how to resolve errors with Support Codes, refer to resolve errors without Support Codes, see A Message Is Displayed. Click Here to Search For details on how to Support Code List. Take the appropriate action... the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. If an Error Occurs When an error occurs in the message.
