Troubleshooting Guide
Page 92
... You cannot open the files in your application. Scanning with IJ Scan Utility and open ScanGear (scanner driver) from a WIA-compliant application. If not installed, install MP Drivers using the Setup CD-ROM. Check 4: Scan and save images with WIA Driver Check 3: Make sure that the ...application is installed. ScanGear (Scanner Driver) Does Not Start Check 1: Make sure that MP Drivers is TWAIN-compliant. Important If your scanner or printer on the application....
... You cannot open the files in your application. Scanning with IJ Scan Utility and open ScanGear (scanner driver) from a WIA-compliant application. If not installed, install MP Drivers using the Setup CD-ROM. Check 4: Scan and save images with WIA Driver Check 3: Make sure that the ...application is installed. ScanGear (Scanner Driver) Does Not Start Check 1: Make sure that MP Drivers is TWAIN-compliant. Important If your scanner or printer on the application....
Troubleshooting Guide
Page 93
...USB cable to a USB hub, remove it from applications not supporting TWAIN. Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Check 1: Make sure that your scanner or printer on the application's menu. Check 5: Make sure that the application is installed. Note The operation may.... Check 7: Make sure that MP Drivers is TWAIN-compliant. Check 2: Turn off your scanner or printer, then reconnect the USB cable and replug the power cord. If not installed, install MP Drivers using the Setup CD-ROM. Check 4: If the USB cable is turned on the application.
...USB cable to a USB hub, remove it from applications not supporting TWAIN. Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Check 1: Make sure that your scanner or printer on the application's menu. Check 5: Make sure that the application is installed. Note The operation may.... Check 7: Make sure that MP Drivers is TWAIN-compliant. Check 2: Turn off your scanner or printer, then reconnect the USB cable and replug the power cord. If not installed, install MP Drivers using the Setup CD-ROM. Check 4: If the USB cable is turned on the application.
Troubleshooting Guide
Page 99
... Remove. 3. From the Start menu, select Control Panel > Programs > Uninstall a program. 2. Double-click Canon IJ Scan Utility. 3. When a confirmation appears, click Yes. 4. This dialog box appears when administrative rights are logged on -screen instructions. • Windows XP: 1. Scanner Does Not Work after Upgrading Windows Check: Disconnect the USB cable, then uninstall (delete... Utility. • Windows 7 / Windows Vista: 1. When uninstallation is deleted. IJ Scan Utility is complete, click OK. Reinstall MP Drivers and IJ Scan Utility using the Setup CD-ROM.
... Remove. 3. From the Start menu, select Control Panel > Programs > Uninstall a program. 2. Double-click Canon IJ Scan Utility. 3. When a confirmation appears, click Yes. 4. This dialog box appears when administrative rights are logged on -screen instructions. • Windows XP: 1. Scanner Does Not Work after Upgrading Windows Check: Disconnect the USB cable, then uninstall (delete... Utility. • Windows 7 / Windows Vista: 1. When uninstallation is deleted. IJ Scan Utility is complete, click OK. Reinstall MP Drivers and IJ Scan Utility using the Setup CD-ROM.
