User Manual
Page 74
...settings, a received fax will be automatically stored in the machine's memory. • The machine is set the machine to print a fax: Replace the ink tank. If the machine receives a fax under one of the following conditions, the received fax will not be printed. However, if any of the ... You can print the faxes stored in the machine's memory from the Memory reference screen in the machine's memory will be printed. If the ink has already run out. However, part or all faxes stored in the machine's memory are deleted. Print the received faxes stored in memory....
...settings, a received fax will be automatically stored in the machine's memory. • The machine is set the machine to print a fax: Replace the ink tank. If the machine receives a fax under one of the following conditions, the received fax will not be printed. However, if any of the ... You can print the faxes stored in the machine's memory from the Memory reference screen in the machine's memory will be printed. If the ink has already run out. However, part or all faxes stored in the machine's memory are deleted. Print the received faxes stored in memory....
User Manual
Page 88
... size is loaded. • Do not print is not stored in the machine's memory, you specify it by its memory. • The amount of remaining ink is insufficient to print a fax. • Paper has run out. • A different size of a received fax. You can print or delete the faxes stored in...
... size is loaded. • Do not print is not stored in the machine's memory, you specify it by its memory. • The amount of remaining ink is insufficient to print a fax. • Paper has run out. • A different size of a received fax. You can print or delete the faxes stored in...
Troubleshooting Guide
Page 2
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem
Troubleshooting Guide
Page 5
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected
Troubleshooting Guide
Page 16
... Wrong/White Streaks Lines Are Misaligned Line Does Not Print or Prints Partially Image Does Not Print or Prints Partially Printed Paper Curls or Has Ink Blots
... Wrong/White Streaks Lines Are Misaligned Line Does Not Print or Prints Partially Image Does Not Print or Prints Partially Printed Paper Curls or Has Ink Blots
Troubleshooting Guide
Page 18
...Print Head Cleaning, and Print Head Deep Cleaning. • If the Nozzle Check Pattern is not printed correctly: Check to see if a particular color's ink tank is not resolved after performing the Print Head Cleaning twice: Perform the Print Head Deep Cleaning. When you turn off and the Y-shape air... is peeled off the machine and perform another Print Head Deep Cleaning after 24 hours. If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again. • If the problem is exposed, as in ...
...Print Head Cleaning, and Print Head Deep Cleaning. • If the Nozzle Check Pattern is not printed correctly: Check to see if a particular color's ink tank is not resolved after performing the Print Head Cleaning twice: Perform the Print Head Deep Cleaning. When you turn off and the Y-shape air... is peeled off the machine and perform another Print Head Deep Cleaning after 24 hours. If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again. • If the problem is exposed, as in ...
Troubleshooting Guide
Page 24
...to set to FAX only mode? Setting the Receive Mode • Check 9: Is FAX reception reject set to OFF? If you replace the ink tank and select Print for 2-sidedPrintSetting in FAX paper settings in the machine's memory will be printed automatically. Machine Does Not Switch Automatically between.... If the receive mode is TEL priority mode and an answering machine is selected for FAX reception reject in the machine's memory. Replacing an Ink Tank When the machine receives black & white faxes in the machine's memory, if 2-sided is replaced. If ECM RX is enabled, the sender...
...to set to FAX only mode? Setting the Receive Mode • Check 9: Is FAX reception reject set to OFF? If you replace the ink tank and select Print for 2-sidedPrintSetting in FAX paper settings in the machine's memory will be printed automatically. Machine Does Not Switch Automatically between.... If the receive mode is TEL priority mode and an answering machine is selected for FAX reception reject in the machine's memory. Replacing an Ink Tank When the machine receives black & white faxes in the machine's memory, if 2-sided is replaced. If ECM RX is enabled, the sender...
Troubleshooting Guide
Page 28
Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings
Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings
Troubleshooting Guide
Page 31
How to Open the Printer Driver Setup Window Select Enable bidirectional support in the Ports sheet of the properties dialog box of the Machine Use the printer driver with bidirectional communication. Ink Remaining Level Is Not Displayed on Printer Status Monitor of the printer driver.
How to Open the Printer Driver Setup Window Select Enable bidirectional support in the Ports sheet of the properties dialog box of the Machine Use the printer driver with bidirectional communication. Ink Remaining Level Is Not Displayed on Printer Status Monitor of the printer driver.
Troubleshooting Guide
Page 66
Make sure that uses a large amount of ink continuously on paper? Caution The print head and the surrounding area can become extremely hot inside the machine. In either case, wait until the process ... time and turn the machine off for at a line break for the machine and the computer to process, the machine may pause to allow the ink to have lots of a document, printing may appear to dry. • Check 4: Has the machine been printing continuously for a while without operation. Never touch the...
Make sure that uses a large amount of ink continuously on paper? Caution The print head and the surrounding area can become extremely hot inside the machine. In either case, wait until the process ... time and turn the machine off for at a line break for the machine and the computer to process, the machine may pause to allow the ink to have lots of a document, printing may appear to dry. • Check 4: Has the machine been printing continuously for a while without operation. Never touch the...
Troubleshooting Guide
Page 68
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected
Troubleshooting Guide
Page 69
... Wrong/White Streaks Lines Are Misaligned Line Does Not Print or Prints Partially Image Does Not Print or Prints Partially Printed Paper Curls or Has Ink Blots Select a print quality option suitable for the paper and image for printing. Copying Photos Confirm by using the operation panel on the machine. About...
... Wrong/White Streaks Lines Are Misaligned Line Does Not Print or Prints Partially Image Does Not Print or Prints Partially Printed Paper Curls or Has Ink Blots Select a print quality option suitable for the paper and image for printing. Copying Photos Confirm by using the operation panel on the machine. About...
Troubleshooting Guide
Page 74
..., Print Head Cleaning, and Print Head Deep Cleaning. • If the Nozzle Check Pattern is not printed correctly: Check to determine whether the ink ejects properly from the power supply. • If the problem is not resolved after performing the Print Head Deep Cleaning twice: If Print Head ...If the orange tape is not empty. If the problem is exposed, as in (A). If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again. • If the problem is not resolved after performing ...
..., Print Head Cleaning, and Print Head Deep Cleaning. • If the Nozzle Check Pattern is not printed correctly: Check to determine whether the ink ejects properly from the power supply. • If the problem is not resolved after performing the Print Head Deep Cleaning twice: If Print Head ...If the orange tape is not empty. If the problem is exposed, as in (A). If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again. • If the problem is not resolved after performing ...
Troubleshooting Guide
Page 79
... wavy, causing paper abrasion. • When printing from your computer You can confirm the intensity using Photo Paper Plus Glossy II or other Canon speciality paper. Adjusting Intensity • When copying Setting Items • Check 3: Is Photo Paper used for printing photographs? Media Types You Can... Use Printed Paper Curls or Has Ink Blots Printed Paper Has Ink Blots Printed Paper Curls • Check 1: Did you are using plain paper to print images with high color saturation such as ...
... wavy, causing paper abrasion. • When printing from your computer You can confirm the intensity using Photo Paper Plus Glossy II or other Canon speciality paper. Adjusting Intensity • When copying Setting Items • Check 3: Is Photo Paper used for printing photographs? Media Types You Can... Use Printed Paper Curls or Has Ink Blots Printed Paper Has Ink Blots Printed Paper Curls • Check 1: Did you are using plain paper to print images with high color saturation such as ...
Troubleshooting Guide
Page 81
... prevent paper abrasion. If not, this order, then set the machine to prevent paper abrasion once printing is now flat. This may absorb too much ink and become wavy, causing paper abrasion. • When printing from your computer Open the printer driver setup window, and in Custom Settings in the printer...
... prevent paper abrasion. If not, this order, then set the machine to prevent paper abrasion once printing is now flat. This may absorb too much ink and become wavy, causing paper abrasion. • When printing from your computer Open the printer driver setup window, and in Custom Settings in the printer...
Troubleshooting Guide
Page 82
... platen glass or the glass of ADF dirty? When performing duplex printing, the inside of the machine may become stained with ink, causing the printout to become stained with ink. Make sure that paper smudged and scratched are printing beyond the recommended printing area? Cleaning the Paper Feed Roller Note Cleaning the...
... platen glass or the glass of ADF dirty? When performing duplex printing, the inside of the machine may become stained with ink, causing the printout to become stained with ink. Make sure that paper smudged and scratched are printing beyond the recommended printing area? Cleaning the Paper Feed Roller Note Cleaning the...
Troubleshooting Guide
Page 83
Confirm the message and click OK. 3. Click the Maintenance tab and then Custom Settings. 4. Drag the Ink Drying Wait Time slide bar to set the wait time, and then click OK. 5.
Confirm the message and click OK. 3. Click the Maintenance tab and then Custom Settings. 4. Drag the Ink Drying Wait Time slide bar to set the wait time, and then click OK. 5.
Troubleshooting Guide
Page 84
... wear the roller, so perform this procedure only when necessary. • Check 3: Perform the Bottom Plate Cleaning to clean the inside may become stained with ink. Print Results Not Satisfactory • Check 2: Is the paper feed roller dirty? Clean the paper feed roller.
... wear the roller, so perform this procedure only when necessary. • Check 3: Perform the Bottom Plate Cleaning to clean the inside may become stained with ink. Print Results Not Satisfactory • Check 2: Is the paper feed roller dirty? Clean the paper feed roller.
Troubleshooting Guide
Page 85
.... This machine performs automatic cleaning when necessary to the paper you loaded. The vertical lines may be printed in the margin if the size of ink is larger than that you have specified. A small amount of the loaded paper is ejected for cleaning. Although...
.... This machine performs automatic cleaning when necessary to the paper you loaded. The vertical lines may be printed in the margin if the size of ink is larger than that you have specified. A small amount of the loaded paper is ejected for cleaning. Although...
Troubleshooting Guide
Page 86
...off , do not unplug it from the print head nozzles. Contact the service center. If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again. • If the problem is not resolved after performing...resolved after 24 hours. When you confirm the paper and print quality settings? Print the Nozzle Check Pattern to see if a particular color's ink tank is not resolved after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the problem, the print ...
...off , do not unplug it from the print head nozzles. Contact the service center. If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again. • If the problem is not resolved after performing...resolved after 24 hours. When you confirm the paper and print quality settings? Print the Nozzle Check Pattern to see if a particular color's ink tank is not resolved after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the problem, the print ...
