Troubleshooting Guide
Page 13
... is connected to On. * When On is selected for Prevention of the machine is selected: Click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. Note When the machine is used over LAN, the port name of Print Data Loss... step 4, then associate the port with the printer using a USB cable and the port named "USBnnn" is displayed as you are printing from the MAC address or a character string specified by the user when setting up the machine. • If the setting is incorrect: Reinstall the MP Drivers. •...
... is connected to On. * When On is selected for Prevention of the machine is selected: Click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. Note When the machine is used over LAN, the port name of Print Data Loss... step 4, then associate the port with the printer using a USB cable and the port named "USBnnn" is displayed as you are printing from the MAC address or a character string specified by the user when setting up the machine. • If the setting is incorrect: Reinstall the MP Drivers. •...
Troubleshooting Guide
Page 30
... router, the cable is no barrier or obstacle between the access point and the machine. Note To check the MAC address or the IP address of the computer, see Checking the IP Address or the MAC Address of the router. Some programs will enable a firewall by default. • Check 11: When using a router, connect the printer...
... router, the cable is no barrier or obstacle between the access point and the machine. Note To check the MAC address or the IP address of the computer, see Checking the IP Address or the MAC Address of the router. Some programs will enable a firewall by default. • Check 11: When using a router, connect the printer...
Troubleshooting Guide
Page 33
...the latest MiniMasterSetup for the authentication method. If the problem is not resolved, see below. Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering a WEP/WPA/WPA2 Key to the Access Point When Encryption Is Enabled, Cannot Communicate With the Machine After ... Point Cannot Communicate with each other under this setting. • Check 2: If you are performing MAC address filtering or IP address filtering at the access point, confirm that the MAC address or IP address for both the computer or the network device and the printer are using a WEP/WPA/WPA2 key...
...the latest MiniMasterSetup for the authentication method. If the problem is not resolved, see below. Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering a WEP/WPA/WPA2 Key to the Access Point When Encryption Is Enabled, Cannot Communicate With the Machine After ... Point Cannot Communicate with each other under this setting. • Check 2: If you are performing MAC address filtering or IP address filtering at the access point, confirm that the MAC address or IP address for both the computer or the network device and the printer are using a WEP/WPA/WPA2 key...
Troubleshooting Guide
Page 41
... to continue to set up the network connection via USB. After checking the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Cannot Detect the Machine with the access point or contact its manufacturer.
... to continue to set up the network connection via USB. After checking the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Cannot Detect the Machine with the access point or contact its manufacturer.
Troubleshooting Guide
Page 47
... the instructions on how to check the settings of the router. After checking the settings of the router for the network connection such as IP address filtering, MAC address filtering, or DHCP function. For details on the screen to continue to set up the network communication via USB check box on the Check...
... the instructions on how to check the settings of the router. After checking the settings of the router for the network connection such as IP address filtering, MAC address filtering, or DHCP function. For details on the screen to continue to set up the network communication via USB check box on the Check...
Troubleshooting Guide
Page 55
...available, a message such as the following is not available. Enter "ipconfig/all" and press the Enter key. Canon IJ Network Tool Screen Checking the IP Address or the MAC Address of the target device. Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255 When Request timed ... Tool, select Network Information on your computer are displayed. Checking Information about the Network Checking the IP Address or the MAC Address of the Machine Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate...
...available, a message such as the following is not available. Enter "ipconfig/all" and press the Enter key. Canon IJ Network Tool Screen Checking the IP Address or the MAC Address of the target device. Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255 When Request timed ... Tool, select Network Information on your computer are displayed. Checking Information about the Network Checking the IP Address or the MAC Address of the Machine Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate...
Troubleshooting Guide
Page 60
.... * When On is connected to set Prevention of the print data extremely large? If the problem is displayed as you are printing from the MAC address or a character string specified by the user when setting up the machine. • If the setting is incorrect: Reinstall the MP Drivers. &#..." icon (where "XXX" is your computer if you confirmed in the Printer column is selected: Click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. If the problem is not resolved, reinstall the MP Drivers. • Printing does ...
.... * When On is connected to set Prevention of the print data extremely large? If the problem is displayed as you are printing from the MAC address or a character string specified by the user when setting up the machine. • If the setting is incorrect: Reinstall the MP Drivers. &#..." icon (where "XXX" is your computer if you confirmed in the Printer column is selected: Click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. If the problem is not resolved, reinstall the MP Drivers. • Printing does ...
Troubleshooting Guide
Page 147
"xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up correctly. &#...and make sure that the USB cable is securely plugged in step 4, then associate the port with "Canon XXX Printer" appearing in the Settings menu. Make sure that there is no indication of the device ...using a USB cable and the port named "USBnnn" is selected: Click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. If the USB Printing Support Properties screen is not displayed...
"xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up correctly. &#...and make sure that the USB cable is securely plugged in step 4, then associate the port with "Canon XXX Printer" appearing in the Settings menu. Make sure that there is no indication of the device ...using a USB cable and the port named "USBnnn" is selected: Click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. If the USB Printing Support Properties screen is not displayed...
