Troubleshooting Guide
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...rooms or floors is turned on. • Check 2: Make sure that the firewall of your wireless network device to specify the valid wireless channel. • Check 9: Make sure that Canon software is assigned to the instruction manual provided with the computer, confirmed in your vicinity. There ... installed in the machine are correct. Locate the machine within the effective range for the printer again after confirming a valid IP address is attempting to be used . The wireless channel to access the network. The Machine Stopped Working Suddenly Cannot Communicate with the Machine ...
...rooms or floors is turned on. • Check 2: Make sure that the firewall of your wireless network device to specify the valid wireless channel. • Check 9: Make sure that Canon software is assigned to the instruction manual provided with the computer, confirmed in your vicinity. There ... installed in the machine are correct. Locate the machine within the effective range for the printer again after confirming a valid IP address is attempting to be used . The wireless channel to access the network. The Machine Stopped Working Suddenly Cannot Communicate with the Machine ...
Troubleshooting Guide
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... or contact its manufacturer. • Check 2: If the MP Drivers are correct. Install the MP Drivers with the Setup CD-ROM. • Check 3: When using wireless LAN, make sure that the network settings of your model. If using any programs that there is no barrier or obstacle between the access point... cable is connected to the LAN side (same network segment). Some programs will enable a firewall by default. • Check 11: When using a router, connect the printer and computer to the WAN side of the Computer.
... or contact its manufacturer. • Check 2: If the MP Drivers are correct. Install the MP Drivers with the Setup CD-ROM. • Check 3: When using wireless LAN, make sure that the network settings of your model. If using any programs that there is no barrier or obstacle between the access point... cable is connected to the LAN side (same network segment). Some programs will enable a firewall by default. • Check 11: When using a router, connect the printer and computer to the WAN side of the Computer.
Troubleshooting Guide
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Cannot Detect the Machine with the Wireless LAN: Check 1 Cannot Detect the Machine with the Wired LAN: Check 1 Note You can set up via USB, select the Set up the network connection via USB. Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication via USB check box on the Check Printer Settings screen and click Next. To set up the network communication, confirm the network settings before redetecting the machine.
Cannot Detect the Machine with the Wireless LAN: Check 1 Cannot Detect the Machine with the Wired LAN: Check 1 Note You can set up via USB, select the Set up the network connection via USB. Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication via USB check box on the Check Printer Settings screen and click Next. To set up the network communication, confirm the network settings before redetecting the machine.
Troubleshooting Guide
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Confirming that the Power Is On Make sure that the machine is detected, follow the instructions on the Check Printer Settings screen. When the machine is turned on . Make sure that the network device (router, access point, etc.) is turned off: Turn on the machine ... device, click Redetect on the screen to continue to check 2. After turning on the machine or the network device. Cannot Detect the Machine with the Wireless LAN: Check 1 Are the machine and network device (router, access point, etc.) turned on or if the machine could not be detected after clicking Redetect...
Confirming that the Power Is On Make sure that the machine is detected, follow the instructions on the Check Printer Settings screen. When the machine is turned on . Make sure that the network device (router, access point, etc.) is turned off: Turn on the machine ... device, click Redetect on the screen to continue to check 2. After turning on the machine or the network device. Cannot Detect the Machine with the Wireless LAN: Check 1 Are the machine and network device (router, access point, etc.) turned on or if the machine could not be detected after clicking Redetect...
Troubleshooting Guide
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... device, try to set up the network communication from the beginning. For the procedures, refer to the instruction manuals supplied with the Wireless LAN: Check 3 Cannot Detect the Machine with the computer and network device, or contact their manufacturers. After that you cannot view ...any web pages on the Check Printer Settings screen to cancel to set up the network communication. If you can view any web pages: Click Cancel on your computer....
... device, try to set up the network communication from the beginning. For the procedures, refer to the instruction manuals supplied with the Wireless LAN: Check 3 Cannot Detect the Machine with the computer and network device, or contact their manufacturers. After that you cannot view ...any web pages on the Check Printer Settings screen to cancel to set up the network communication. If you can view any web pages: Click Cancel on your computer....
Troubleshooting Guide
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Make sure that the Wi-Fi lamp of the machine. Activate the wireless LAN setting of the machine is lit blue. Cannot Detect the Machine with the Wireless LAN: Check 3 Is the wireless LAN setting of the machine is not activated. After activating the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to check 4. If the Wi-Fi lamp is off: The wireless LAN setting of the machine enabled? Cannot Detect the Machine with the Wireless LAN: Check 4 If the Wi-Fi lamp is lit: Go to set up the network communication from the beginning.
Make sure that the Wi-Fi lamp of the machine. Activate the wireless LAN setting of the machine is lit blue. Cannot Detect the Machine with the Wireless LAN: Check 3 Is the wireless LAN setting of the machine is not activated. After activating the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to check 4. If the Wi-Fi lamp is off: The wireless LAN setting of the machine enabled? Cannot Detect the Machine with the Wireless LAN: Check 4 If the Wi-Fi lamp is lit: Go to set up the network communication from the beginning.
Troubleshooting Guide
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...the LCD is not connected to check 5. If Connection is detected, follow the instructions on the Check Printer Settings screen to try to set up the network communication from the wireless network communication icon of the machine and your computer. When the machine is set to the access point... Detect the Machine with the Wired LAN: Check 5 Place the machine near the access point temporarily, then click Redetect on the Check Printer Settings screen to try to set up the network communication. If the machine cannot be placed far away from the beginning. Click Back to...
...the LCD is not connected to check 5. If Connection is detected, follow the instructions on the Check Printer Settings screen to try to set up the network communication from the wireless network communication icon of the machine and your computer. When the machine is set to the access point... Detect the Machine with the Wired LAN: Check 5 Place the machine near the access point temporarily, then click Redetect on the Check Printer Settings screen to try to set up the network communication. If the machine cannot be placed far away from the beginning. Click Back to...
Troubleshooting Guide
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... is no problem with the Wireless LAN: Check 6 Then click... the security software, try to set up , then set the security software to allow Canon software* to access the network. * Set the security software to allow access. Cannot Detect... set up the network communication from the beginning. Cannot Detect the Machine with the Wireless LAN: Check 5 Does the firewall function of your security software or operation system...• When the message appears on your computer: If the message warning that Canon software is attempting to access the network appears on the computer, set the security...
... is no problem with the Wireless LAN: Check 6 Then click... the security software, try to set up , then set the security software to allow Canon software* to access the network. * Set the security software to allow access. Cannot Detect... set up the network communication from the beginning. Cannot Detect the Machine with the Wireless LAN: Check 5 Does the firewall function of your security software or operation system...• When the message appears on your computer: If the message warning that Canon software is attempting to access the network appears on the computer, set the security...
Troubleshooting Guide
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...contact its manufacturer. When the machine is not resolved, select the Set up the network connection via USB. For details on the Check Printer Settings screen and click Next to set up the network communication via USB check box on how to check the settings of the access... is detected, follow the instructions on the screen to continue to the instruction manual supplied with the Wireless LAN: Check 6 Check the settings of the access point, click Redetect on the Check Printer Settings screen. Check the settings of the access point, refer to set up the network communication.
...contact its manufacturer. When the machine is not resolved, select the Set up the network connection via USB. For details on the Check Printer Settings screen and click Next to set up the network communication via USB check box on how to check the settings of the access... is detected, follow the instructions on the screen to continue to the instruction manual supplied with the Wireless LAN: Check 6 Check the settings of the access point, click Redetect on the Check Printer Settings screen. Check the settings of the access point, refer to set up the network communication.
Troubleshooting Guide
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Make sure that Wired LAN active is not selected: The wired LAN setting of the machine. If Wired LAN active is selected on the Check Printer Settings screen to try to check 4. Cannot Detect the Machine with the Wired LAN: Check 3 Is the wired LAN setting of the machine. ...from the beginning. Cannot Detect the Machine with the Wired LAN: Check 4 Press the MENU button, then select Setup > Device settings > LAN settings > Change wireless/wired. After activating the wired LAN setting, click Back to Top on the LCD. Activate the wired LAN setting of the machine enabled? If Wired...
Make sure that Wired LAN active is not selected: The wired LAN setting of the machine. If Wired LAN active is selected on the Check Printer Settings screen to try to check 4. Cannot Detect the Machine with the Wired LAN: Check 3 Is the wired LAN setting of the machine. ...from the beginning. Cannot Detect the Machine with the Wired LAN: Check 4 Press the MENU button, then select Setup > Device settings > LAN settings > Change wireless/wired. After activating the wired LAN setting, click Back to Top on the LCD. Activate the wired LAN setting of the machine enabled? If Wired...
Troubleshooting Guide
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... of the devices. • Check 9: Make sure that the machine is not place as far away from the interference source as possible. Wireless communication between different rooms or floors is no association. There may be a device such as a microwave oven using a USB cable, make sure...access point. • Check 10: Make sure that there is no obstruction. Canon IJ Network Tool Screen • Check 6: When searching for a printer over a network, make sure that the USB cable is connected properly. When the Printer Driver Is Not Associated with a Port • Check 7: Make sure that ...
... of the devices. • Check 9: Make sure that the machine is not place as far away from the interference source as possible. Wireless communication between different rooms or floors is no association. There may be a device such as a microwave oven using a USB cable, make sure...access point. • Check 10: Make sure that there is no obstruction. Canon IJ Network Tool Screen • Check 6: When searching for a printer over a network, make sure that the USB cable is connected properly. When the Printer Driver Is Not Associated with a Port • Check 7: Make sure that ...
Troubleshooting Guide
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... for your model. If the firewall function of the computer are correct. If using a router, connect the printer and computer to the LAN side (same network segment). Some programs will enable a firewall by default. •...the security software to access the network. Make sure that the computer can communicate with the printer and the access point over the wireless LAN. • Check 12: Make sure that Enable bidirectional support is selected in the DVD...the Ports sheet of the properties dialog box of the printer driver. • Check 13: Make sure that Canon software is disabled.
... for your model. If the firewall function of the computer are correct. If using a router, connect the printer and computer to the LAN side (same network segment). Some programs will enable a firewall by default. •...the security software to access the network. Make sure that the computer can communicate with the printer and the access point over the wireless LAN. • Check 12: Make sure that Enable bidirectional support is selected in the DVD...the Ports sheet of the properties dialog box of the printer driver. • Check 13: Make sure that Canon software is disabled.
Troubleshooting Guide
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... the Internet and download the latest MP Drivers for your model. After making sure that the machine is displayed, select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use the machine over a LAN without performing setup again. After uninstalling the...
... the Internet and download the latest MP Drivers for your model. After making sure that the machine is displayed, select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use the machine over a LAN without performing setup again. After uninstalling the...
