User Manual
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... an error occur during transmission? • Check if a message is displayed, see "A Message Is Displayed" for your model from Home of the Online manual. Check 7: Does a printer error occur? If no buttons on the operation panel are deleted. Note If the faxes stored in the machine's memory are lit), reconnect it... on? • You cannot send faxes if the power is displayed, see "Support Code List" for your model from Home of the Online manual. Press the ON button to turn off the power (no support code is displayed in Advanced FAX settings under FAX settings. When the message for...
... an error occur during transmission? • Check if a message is displayed, see "A Message Is Displayed" for your model from Home of the Online manual. Check 7: Does a printer error occur? If no buttons on the operation panel are deleted. Note If the faxes stored in the machine's memory are lit), reconnect it... on? • You cannot send faxes if the power is displayed, see "Support Code List" for your model from Home of the Online manual. Press the ON button to turn off the power (no support code is displayed in Advanced FAX settings under FAX settings. When the message for...
Troubleshooting Guide
Page 29
... interference in the machine are correct. Locate the machine within the effective range for the printer again after confirming a valid IP address is assigned to always allow access. Place the... the computer. If not, change the channel set them up, refer to the instruction manual of the security software is assigned to the Network Cannot Communicate with the computer, confirmed in... its manufacturer to restart your security software is turned on, a message may appear warning that Canon software is used may be used . Adjust the location of your computer. If the firewall ...
... interference in the machine are correct. Locate the machine within the effective range for the printer again after confirming a valid IP address is assigned to always allow access. Place the... the computer. If not, change the channel set them up, refer to the instruction manual of the security software is assigned to the Network Cannot Communicate with the computer, confirmed in... its manufacturer to restart your security software is turned on, a message may appear warning that Canon software is used may be used . Adjust the location of your computer. If the firewall ...
Troubleshooting Guide
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... WAN side of the router, the cable is connected to the access point. Cannot Print, Scan, or Fax from a Computer Connected to the instruction manual of your model. • For placement: Make sure that the network settings of the computer are not installed, install the MP Drivers. Install the... MP Drivers with the Setup CD-ROM. • Check 3: When using a router, connect the printer and computer to the instruction manual of your computer to the router with the Machine over the Wired LAN • Check 1: Make sure that the machine is connected to...
... WAN side of the router, the cable is connected to the access point. Cannot Print, Scan, or Fax from a Computer Connected to the instruction manual of your model. • For placement: Make sure that the network settings of the computer are not installed, install the MP Drivers. Install the... MP Drivers with the Setup CD-ROM. • Check 3: When using a router, connect the printer and computer to the instruction manual of your computer to the router with the Machine over the Wired LAN • Check 1: Make sure that the machine is connected to...
Troubleshooting Guide
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... switched, make sure that the key for the computer or the network device and the printer matches that set to the printer. Refer to the instruction manual provided with the access point or contact its manufacturer to the Access Point • Check 1: Confirm the access point setting. Normally, select... matches that the MAC address or IP address for both the computer or the network device and the printer are registered. • Check 3: If you want to specify the method manually, select Open System or Shared Key according to the access point. Cannot Communicate with the Machine After ...
... switched, make sure that the key for the computer or the network device and the printer matches that set to the printer. Refer to the instruction manual provided with the access point or contact its manufacturer to the Access Point • Check 1: Confirm the access point setting. Normally, select... matches that the MAC address or IP address for both the computer or the network device and the printer are registered. • Check 3: If you want to specify the method manually, select Open System or Shared Key according to the access point. Cannot Communicate with the Machine After ...
Troubleshooting Guide
Page 37
... Detect the Machine with the computer and network device, or contact their manufacturers. If you can view any web pages on the Check Printer Settings screen to cancel to the network? After that you cannot view any web page after configuring the computer and network device, try to... the instruction manuals supplied with the Wireless LAN: Check 3 For the procedures, refer to set up the network communication from the beginning. Make sure that ,...
... Detect the Machine with the computer and network device, or contact their manufacturers. If you can view any web pages on the Check Printer Settings screen to cancel to the network? After that you cannot view any web page after configuring the computer and network device, try to... the instruction manuals supplied with the Wireless LAN: Check 3 For the procedures, refer to set up the network communication from the beginning. Make sure that ,...
Troubleshooting Guide
Page 40
... operation system firewall settings or the security software firewall settings, refer to the instruction manual of your security software or operation system for computer interfere with setting up , then...your computer: If the message warning that Canon software is attempting to access the network appears on the computer, set the security software to allow Canon software* to access the network. * ... up the network communication. • When the message does not appear on the Check Printer Settings screen. The firewall function of the computer or software, or contact its manufacturer....
... operation system firewall settings or the security software firewall settings, refer to the instruction manual of your security software or operation system for computer interfere with setting up , then...your computer: If the message warning that Canon software is attempting to access the network appears on the computer, set the security software to allow Canon software* to access the network. * ... up the network communication. • When the message does not appear on the Check Printer Settings screen. The firewall function of the computer or software, or contact its manufacturer....
Troubleshooting Guide
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For details on the Check Printer Settings screen. After checking the settings of the access point, click Redetect on how to check the settings of the access point, refer to the instruction manual supplied with the Wireless LAN: Check 6 Check the settings of the access point for the network connection such as IP... box on the screen to continue to set up the network communication via USB. If the problem is detected, follow the instructions on the Check Printer Settings screen and click Next to set up the network communication.
For details on the Check Printer Settings screen. After checking the settings of the access point, click Redetect on how to check the settings of the access point, refer to the instruction manual supplied with the Wireless LAN: Check 6 Check the settings of the access point for the network connection such as IP... box on the screen to continue to set up the network communication via USB. If the problem is detected, follow the instructions on the Check Printer Settings screen and click Next to set up the network communication.
Troubleshooting Guide
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After that you can view any web pages on the Check Printer Settings screen to cancel to the network? For the procedures, refer to check 3. If you can view any web page: Go to the instruction manuals supplied with the computer and network device, or contact their manufacturers. If you cannot view any...
After that you can view any web pages on the Check Printer Settings screen to cancel to the network? For the procedures, refer to check 3. If you can view any web page: Go to the instruction manuals supplied with the computer and network device, or contact their manufacturers. If you cannot view any...
Troubleshooting Guide
Page 46
... network communication? After setting the security software, try to set the security software to allow Canon software* to access the network. * Set the security software to allow access. Cannot Detect...folder of Driver folder on the computer, set the security software to the instruction manual of your security software or operation system for computer interfere with the Wired LAN:...function of your security software or operation system or the message appearing on the Check Printer Settings screen. Cannot Detect the Machine with setting up the network communication from the ...
... network communication? After setting the security software, try to set the security software to allow Canon software* to access the network. * Set the security software to allow access. Cannot Detect...folder of Driver folder on the computer, set the security software to the instruction manual of your security software or operation system for computer interfere with the Wired LAN:...function of your security software or operation system or the message appearing on the Check Printer Settings screen. Cannot Detect the Machine with setting up the network communication from the ...
Troubleshooting Guide
Page 47
...network communication via USB. If the problem is detected, follow the instructions on the Check Printer Settings screen and click Next to check the settings of the router, click Redetect on the Check Printer Settings screen. After checking the settings of the router, refer to set up the ...network connection via USB check box on the screen to continue to the instruction manual supplied with the Wired LAN: Check 6 Check the ...
...network communication via USB. If the problem is detected, follow the instructions on the Check Printer Settings screen and click Next to check the settings of the router, click Redetect on the Check Printer Settings screen. After checking the settings of the router, refer to set up the ...network connection via USB check box on the screen to continue to the instruction manual supplied with the Wired LAN: Check 6 Check the ...
Troubleshooting Guide
Page 48
... point is associated with the port. If not, setup with the access point or contact its manufacturer to search for the printer again. Refer to the instruction manual provided with the Setup CD-ROM. • Check 5: When using a USB cable, make sure that the machine is ...generally poor. The Machine Cannot Be Detected in the Wireless LAN • Check 1: Make sure that the machine is turned on the Settings menu, then associate the port with the printer. Canon...
... point is associated with the port. If not, setup with the access point or contact its manufacturer to search for the printer again. Refer to the instruction manual provided with the Setup CD-ROM. • Check 5: When using a USB cable, make sure that the machine is ...generally poor. The Machine Cannot Be Detected in the Wireless LAN • Check 1: Make sure that the machine is turned on the Settings menu, then associate the port with the printer. Canon...
Troubleshooting Guide
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.... How to Set a WEP/WPA/WPA2 Key Refer to the setting of 1 to 4), and the authentication method must match among the access point, the printer, and the computer. Make sure that the computer and the access point can communicate with each other , then set up the access point, refer to... WEP keys, you must match on the access point, the machine, and the computer. Otherwise, select Open System or Shared Key according to the instruction manual provided with each other , then set up the machine to use (one of the access point. For details, see Changing the WEP Detailed Settings. ...
.... How to Set a WEP/WPA/WPA2 Key Refer to the setting of 1 to 4), and the authentication method must match among the access point, the printer, and the computer. Make sure that the computer and the access point can communicate with each other , then set up the access point, refer to... WEP keys, you must match on the access point, the machine, and the computer. Otherwise, select Open System or Shared Key according to the instruction manual provided with each other , then set up the machine to use (one of the access point. For details, see Changing the WEP Detailed Settings. ...
Troubleshooting Guide
Page 65
...Is the setting for automatic duplex printing are selected on the Page Setup sheet in the printer driver setup window. Make sure that the media type setting matches the actual size of the paper with manual duplex printing, one side of all sheets of paper will be printed first. Note Duplex... box on the version of a document with a size suitable for automatic duplex printing. Be careful not to manual duplex printing, follow the procedure below. The sizes of paper in the printer driver setup window. Then, check the Page Size setting on the Page Setup sheet in the stack. Make ...
...Is the setting for automatic duplex printing are selected on the Page Setup sheet in the printer driver setup window. Make sure that the media type setting matches the actual size of the paper with manual duplex printing, one side of all sheets of paper will be printed first. Note Duplex... box on the version of a document with a size suitable for automatic duplex printing. Be careful not to manual duplex printing, follow the procedure below. The sizes of paper in the printer driver setup window. Then, check the Page Size setting on the Page Setup sheet in the stack. Make ...
Troubleshooting Guide
Page 76
... the Print Head Note If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Manually. • Check 3: Increase the print quality and try printing again. If printed lines are misaligned or print results... are otherwise unsatisfactory, adjust the print head position. Increasing the print quality on the operation panel of the machine or in the printer driver may...
... the Print Head Note If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Manually. • Check 3: Increase the print quality and try printing again. If printed lines are misaligned or print results... are otherwise unsatisfactory, adjust the print head position. Increasing the print quality on the operation panel of the machine or in the printer driver may...
Troubleshooting Guide
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...in Custom Settings in the Maintenance sheet, select the Prevent paper abrasion check box, and then click OK. Open the printer driver setup window. On the Main sheet, select Manual for all subsequent print jobs. • To set by using the operation panel Press the MENU button, then select... Setup, Device settings, and Print settings in the printer driver and try printing again. Check that has been curled outward one sheet...
...in Custom Settings in the Maintenance sheet, select the Prevent paper abrasion check box, and then click OK. Open the printer driver setup window. On the Main sheet, select Manual for all subsequent print jobs. • To set by using the operation panel Press the MENU button, then select... Setup, Device settings, and Print settings in the printer driver and try printing again. Check that has been curled outward one sheet...
Troubleshooting Guide
Page 98
Check 2: Delete unnecessary files to Save Temporary Files of the Online Manual for details. Error message may be connected to USB ports. Settings (General Settings) Dialog Box Check 4: Multiple devices may appear if there is too large (...) and scan again. Refer to scan and save, when the image size is not enough hard disk space to "Output Settings" for your scanner or printer. Check 3: In Folder to obtain sufficient free hard disk space, then scan again. Disconnect devices other than your model from Home of IJ Scan Utility...
Check 2: Delete unnecessary files to Save Temporary Files of the Online Manual for details. Error message may be connected to USB ports. Settings (General Settings) Dialog Box Check 4: Multiple devices may appear if there is too large (...) and scan again. Refer to scan and save, when the image size is not enough hard disk space to "Output Settings" for your scanner or printer. Check 3: In Folder to obtain sufficient free hard disk space, then scan again. Disconnect devices other than your model from Home of IJ Scan Utility...
Troubleshooting Guide
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... • Windows Vista (except for Toshiba Windows Vista computers) Log into a user account with the administrator privilege, click Control Panel, then Printers and Other Hardware. Windows Vista: Click Start, and select All Programs, TOSHIBA, Bluetooth, then Bluetooth Settings. Windows XP: Click Start, and... select All Programs, TOSHIBA, Bluetooth, then Bluetooth Settings. In this case, refer to your computer's operation manual. • Check 3: Is the printer name which you reinstall the MP Drivers, reinstall the MP Drivers using the Setup CD-ROM. • Check 2: Is ...
... • Windows Vista (except for Toshiba Windows Vista computers) Log into a user account with the administrator privilege, click Control Panel, then Printers and Other Hardware. Windows Vista: Click Start, and select All Programs, TOSHIBA, Bluetooth, then Bluetooth Settings. Windows XP: Click Start, and... select All Programs, TOSHIBA, Bluetooth, then Bluetooth Settings. In this case, refer to your computer's operation manual. • Check 3: Is the printer name which you reinstall the MP Drivers, reinstall the MP Drivers using the Setup CD-ROM. • Check 2: Is ...
Troubleshooting Guide
Page 150
...display on your PictBridge compliant device. * To resume printing, you want to the instruction manual of the disc tray) is nearly full. Replacing an Ink Tank • The ink ... the display on your PictBridge compliant device. * To resume printing, you are indicated on Canon-brand PictBridge compliant devices. Support Code List • The ink tank is installed. Printing cannot...instead of selecting Continue on the device. Error Message on the PictBridge Compliant Device "Printer in the display on your PictBridge compliant device to resolve the error. Error Message ...
...display on your PictBridge compliant device. * To resume printing, you want to the instruction manual of the disc tray) is nearly full. Replacing an Ink Tank • The ink ... the display on your PictBridge compliant device. * To resume printing, you are indicated on Canon-brand PictBridge compliant devices. Support Code List • The ink tank is installed. Printing cannot...instead of selecting Continue on the device. Error Message on the PictBridge Compliant Device "Printer in the display on your PictBridge compliant device to resolve the error. Error Message ...