Troubleshooting Guide
Page 2
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem
Troubleshooting Guide
Page 9
Problems with Installation/Downloading Cannot Install the MP Drivers Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool
Problems with Installation/Downloading Cannot Install the MP Drivers Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool
Troubleshooting Guide
Page 30
...Connected to the instruction manual of the router. For the procedures to set it up again, or access our web site through the Internet and download the latest MiniMasterSetup for your access point or contact its manufacturer. • Check 2: If the MP Drivers are correct. If the problem is...check their settings. For the procedures to connect an access point and set up again, or access our web site through the Internet and download the latest MiniMasterSetup for your computer to the LAN side of your computer to the LAN side (same network segment). Note To check the...
...Connected to the instruction manual of the router. For the procedures to set it up again, or access our web site through the Internet and download the latest MiniMasterSetup for your access point or contact its manufacturer. • Check 2: If the MP Drivers are correct. If the problem is...check their settings. For the procedures to connect an access point and set up again, or access our web site through the Internet and download the latest MiniMasterSetup for your computer to the LAN side of your computer to the LAN side (same network segment). Note To check the...
Troubleshooting Guide
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... to confirm the access point setting. Normally, select Auto for your model. To perform network setup again, access our web site through the Internet and download the latest MiniMasterSetup for the authentication method. Besides the WEP key itself, the key length, key format, the key ID to the printer. Cannot Communicate...
... to confirm the access point setting. Normally, select Auto for your model. To perform network setup again, access our web site through the Internet and download the latest MiniMasterSetup for the authentication method. Besides the WEP key itself, the key length, key format, the key ID to the printer. Cannot Communicate...
Troubleshooting Guide
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... drive on your computer to start setting up again, or access our web site through the Internet and download the latest MiniMasterSetup for your security software is turned on, a message may appear warning that Canon software is disabled. If the warning message appears, set the security software to the LAN side (same...
... drive on your computer to start setting up again, or access our web site through the Internet and download the latest MiniMasterSetup for your security software is turned on, a message may appear warning that Canon software is disabled. If the warning message appears, set the security software to the LAN side (same...
Troubleshooting Guide
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Problems with Installation/Downloading Cannot Install the MP Drivers Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool
Problems with Installation/Downloading Cannot Install the MP Drivers Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool
Troubleshooting Guide
Page 137
...on your computer, a message asking you to access the Internet. • Check 2: Is Canon Easy-WebPrint EX selected on the Toolbars menu in the Internet Explorer's View menu? While the installation or download Easy-WebPrint EX is necessary to install it is in the Internet Explorer's View menu? ...Select Canon EasyWebPrint EX to install Easy-WebPrint EX. If Canon Easy-WebPrint EX is not selected, Easy-WebPrint EX is not ...
...on your computer, a message asking you to access the Internet. • Check 2: Is Canon Easy-WebPrint EX selected on the Toolbars menu in the Internet Explorer's View menu? While the installation or download Easy-WebPrint EX is necessary to install it is in the Internet Explorer's View menu? ...Select Canon EasyWebPrint EX to install Easy-WebPrint EX. If Canon Easy-WebPrint EX is not selected, Easy-WebPrint EX is not ...
Troubleshooting Guide
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After uninstalling the MP Drivers, install the latest MP Drivers according to Update MP Drivers in Network Environment Download the latest MP Drivers in the network. After making sure that the machine is displayed, select Use the printer with wireless LAN connection or ... you use the machine over a LAN without performing setup again. To obtain the latest MP Drivers, access our web site through the Internet and download the latest MP Drivers for your model. When the connection method selection screen is detected, install the MP Drivers following the on-screen instructions. The...
After uninstalling the MP Drivers, install the latest MP Drivers according to Update MP Drivers in Network Environment Download the latest MP Drivers in the network. After making sure that the machine is displayed, select Use the printer with wireless LAN connection or ... you use the machine over a LAN without performing setup again. To obtain the latest MP Drivers, access our web site through the Internet and download the latest MP Drivers for your model. When the connection method selection screen is detected, install the MP Drivers following the on-screen instructions. The...