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Question posted by peteberton on January 22nd, 2024

Amazon App Will Not Work.

Amazon app on A601i-E3 will not work.

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Answer #1: Posted by Technicalproblemsolver on January 23rd, 2024 3:12 AM

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I'd be happy to assist you with troubleshooting the Amazon app on your Vizio A601i-E3. Here are a few steps you can try to resolve the issue:

1. Reboot the TV: Sometimes, a simple reboot can fix app issues. Turn off your TV, unplug it from the power source, and wait for a few minutes. Then, plug it back in and turn it on.

2. Update the TV's Software: Make sure your Vizio TV has the latest software update installed. You can usually find this option in the TV's settings menu under "System" or "About."

3. Clear App Data and Cache: If your TV allows it, you can try clearing the app data and cache for the Amazon app. This can often resolve performance issues. Go to the app settings in your TV and look for the Amazon app. There, you should find options to clear data and clear cache.

4. Uninstall and Reinstall the App: If the issue persists, consider uninstalling the Amazon app and reinstalling it from the Vizio app store. This can help refresh the app's installation and potentially resolve any underlying issues.

5. Check for App Updates: Ensure that the Amazon app itself is up to date. If there's a newer version available, installing it might resolve compatibility issues.

6. Reset SmartCast: If your Vizio TV uses SmartCast for app functionality, you can try resetting SmartCast. This can often resolve various app-related issues. Look for the SmartCast settings in your TV's menu.

7. Contact Vizio Support: If none of the above steps resolve the issue, reaching out to Vizio's customer support can provide further assistance. They can offer specific troubleshooting steps tailored to your TV model and the Amazon app. If you continue to experience issues with the Amazon app on your Vizio TV, I recommend contacting Vizio's support team for more in-depth assistance specific to your model. They may be able to provide further troubleshooting steps or advise on potential hardware-related issues.

Feel free to reach out if you need additional help or have any other questions.

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Related Vizio E601i-A3 Manual Pages

E601i-A3 User Manual - Page 1

USER GUIDE MMODDEELLS // E3D320VX // E3ED64200V1Xi-A3 // E3ED74700V1Xi-A3 INSTALLING YOUR new TV CONTROLS & CONNECTIONS CONNECTING YOUR DEVICES USING THE ON-SCREEN MENU USING THE USB MEDIA PLAYER USING VIZIO INTERNET APPS TROUBLESHOOTING & SUPPORT Help, SPECs, warranty & LEGAL

E601i-A3 User Manual - Page 8

... to the TV 40 Playing USB Media 40 Using VIZIO Internet Apps 43 Using the VIA Shortcut Buttons 43 Using the VIA Dock 43 Moving an App on the VIA Dock 43 Adding a New App to the VIA Dock 44 Removing an App from the VIA Dock 44 Creating and Managing User Profiles 44...

E601i-A3 User Manual - Page 11

...clear of the TV. 1 Installing the TV on a Wall To mount your TV on a clean, flat, stable surface. This allows the TV to rest closer to your mount. Place the TV face-down on... can begin the installation. See Appendix B - Remove the base by loosening and removing the screws. 4. E601i-A3 E701i-A3 Screw Size: Screw Length: Hole Pattern: M6 10mm 400mm (V) x 400mm (H) M6 10mm 400mm (V) x...

E601i-A3 User Manual - Page 15

Number Pad Manually enter a channel. App launcher Quickly launch the pictured app. Guide Display the info window. Channel Up/Down Change the channel. Last Return to manually enter a digital sub-channel. (For example, 18-4 or 18-5.) battery ...

E601i-A3 User Manual - Page 16

.... Alt Press and hold while pressing another key to enter a # character. For example, press ALT and W to enter a blue character. Shortcut buttons Control VIZIO Internet Apps Remote Control - 2 Remote Control - Back 10 V.I.A. BacK do not cover this area This is the transmitter. ARROW Navigate the on-screen menu.

E601i-A3 User Manual - Page 22

... you are finished, highlight Next and press OK. 16 Press the Power/Standby button on and the Setup App starts. Use the Up/Down Arrow buttons on the remote to get your network with an ethernet cable, .... Completing the First-Time Setup 4 The first time you turn on the TV, the Setup App will guide you through each of the steps necessary to highlight Home Use and press OK. 2. The First-Time...

E601i-A3 User Manual - Page 30

...frequency or set EQ Mode to Standard. • Balance - Restores the audio settings to television commercials or channel changes. Press the MENU button on or off. • SRS StudioSound... highlight Audio and press OK. Additionally, StudioSound HD completes the entertainment experience by selecting Flat, Rock, Pop, Classical or Jazz. Change the equalizer presets by maintaining a steady volume...

E601i-A3 User Manual - Page 37

...-air and cable channels broadcast programs in more than one language.The TV's MTS (Multichannel Television Sound) feature allows you to listen to completely block a channel from the TV's memory ...the right of the channels you wish to highlight the channel and press OK. The MTS feature only works when the program being viewed is completed, you may also be viewed if the channel is displayed....

E601i-A3 User Manual - Page 49

... open in the new location. 43 Exit from the VIA Dock. View settings for an open App. Launch a VIA App by scrolling left and right using the Left/ Right Arrow buttons on the remote. (The highlighted App is in the lower left corner of the screen.) 3. Press the V Button on the VIA Dock...

E601i-A3 User Manual - Page 50

... Administrative Controls menu is displayed. 9. Highlight Create Owner PIN and press OK. The PIN Confirmation menu is displayed. 5. Highlight OK and press OK. Highlight Delete App and press OK. Creating and Managing User Profiles User profiles allow you want to delete by scrolling left and right using the Left/Right Arrow...

E601i-A3 User Manual - Page 51

...The Create Profile menu is displayed. 4. Press the V Button on -screen number pad. The Profile App is displayed. 12. Highlight the Name field and press OK. 7. Highlight a picture for your ... Administrative Controls menu is displayed. 13. Highlight Done and press OK. Highlight the My Profile App by pressing the OK button. The Create Profile menu is displayed. 11. 7 10. Highlight...

E601i-A3 User Manual - Page 54

... differ; Ensure your device's user manual for Channels on the remote aren't working electrical outlet. • Press the Power/Standby button on the remote or ...the TV don't look right. • Adjust the Color and Tint settings in the Picture menu. There is plugged into a working . • Ensure you are only pressing one button at a time. • Point the remote directly at the TV when...

E601i-A3 User Manual - Page 56

... Angle: HDMI Inputs: Component Video Inputs: Composite Inputs: RF Antenna Input: USB 2.0 Ports: RGB Inputs: Ethernet: Wireless: E601i-A3 60" Class 60.04" 54.10 x 33.50 x 11.00" 54.10 x 31.70 x 1.00" 61.70... 4 ms 350 nits 176° (H) / 176° (V) 4 1 1 (Shared with Component) 1 2 1 1 802.11n 50 B E701i-A3 70" Class 69.51" 62.60 x 38.40 x 12.50" 62.60 x 36.50 x 2.40" 83.80 lbs 72.20 lbs E-...

E601i-A3 User Manual - Page 60

...VIZIO Software may not copy, decompile, reverse engineer, disassemble, modify, or create derivative works of the VIZIO Software, full or partial,including copies stored on the data servers of ...deem sufficient in any VIA Services unless those charges are incorporated herein by multiple televisions at all of this VIZIO Internet Applications Disclaimer and the VIA Software License Agreement...

E601i-A3 Quick Start Guide - Page 5

EXIT Close the on . NUMBER PAD Manually enter a channel. V BUTTON Open the VIA dock. MUTE Turn the audio off . APP LAUNCHER Quickly launch the pictured app. ARROW Navigate the on -screen menu. GUIDE Display the info window. WIDE Switch the display mode. A/V CONTROLS Control USB media player. BACK Go to the ...

E601i-A3 Quick Start Guide - Page 6

... 3D Blu-ray player, you'll need entertaining, you can share your new 3D to connect it with an HDMI cableS.HVIFIZTIO world with Internet Apps Whether you're looking to bring home an intense 3D DO mNOoTviCeOeVxEpRerTiHeInScAeR, 1EA080p Full HD, or dive into online This is the teranntsemrtiattienrm. For example...

E601i-A3 Quick Start Guide - Page 9

Turn the TV on by pressing the Power button on the remote to highlight Home Use and press OK. The Setup App is displayed. Use the Arrow buttons on the remote. 3 4 Ethernet Cable Coaxial Cable Back of the TV as shown. Use the Arrow buttons on the ...

E601i-A3 Quick Start Guide - Page 14

... the Internet. Use the Arrow buttons on the bottom of the screen. Press this button to open the V.I .A. Highlighted App Be sure your TV is displayed on the remote to highlight an app, then press OK to open it. For the best V.I .A. Dock. The V.I .A. experience, a high-speed Internet connection is recommended. GETTING...

E601i-A3 Quick Start Guide - Page 17

... working electrical outlet. • Press the POWER button on the remote or on the top/ bottom/sides of the screen. • Note that some television...is securely connected to the AC socket on a clean, flat, stable surface. HELP TOPICS How do I mount my ...the INPUT button on the remote and select the input to the Setup App? • The on the remote to the wall, carefully following ...

E601i-A3 Data Sheet - Page 1

...DESIGN The slim frame design with rich color and vivid details. E601i-A3 SMART TV. Power and Associates 2012 High Definition Television (HDTV) Satisfaction ReportSM. Visit www.jdpower.com. Product features ...VIZIO trademarks are based on the smart remote with built-in WiFi puts your favorite apps like Netflix and YouTube right on responses from 1,009 consumers measuring 8 brands and ...