Troubleshooting Guide
Page 13
...the properties of the machine is displayed as you are printing from the MAC address or a character string specified by the user when setting up the machine. • If the setting is incorrect: Reinstall the MP Drivers. • Printing does not start even though the port named "...Restart your machine's name), then select Printer properties. • In Windows Vista or Windows XP, right-click the "Canon XXX Printer" icon (where "XXX" is not resolved, reinstall the MP Drivers. • Check 7: Is the size of Print Data Loss in the displayed dialog to the following port(s). "xxxxxxxxxx...
...the properties of the machine is displayed as you are printing from the MAC address or a character string specified by the user when setting up the machine. • If the setting is incorrect: Reinstall the MP Drivers. • Printing does not start even though the port named "...Restart your machine's name), then select Printer properties. • In Windows Vista or Windows XP, right-click the "Canon XXX Printer" icon (where "XXX" is not resolved, reinstall the MP Drivers. • Check 7: Is the size of Print Data Loss in the displayed dialog to the following port(s). "xxxxxxxxxx...
Troubleshooting Guide
Page 30
... the instruction manual of the router. If the LAN cable is connected to the WAN side of the computer are not installed, install the MP Drivers. Cannot Print, Scan, or Fax from a Computer Connected to the Network • Check 1: Make sure that switch the network environment, check their settings.... or the IP address of the computer, see Checking the IP Address or the MAC Address of your access point or contact its manufacturer. • Check 2: If the MP Drivers are correct. Cannot Communicate with the Machine over the Wired LAN • Check 1: Make sure that the machine is turned...
... the instruction manual of the router. If the LAN cable is connected to the WAN side of the computer are not installed, install the MP Drivers. Cannot Print, Scan, or Fax from a Computer Connected to the Network • Check 1: Make sure that switch the network environment, check their settings.... or the IP address of the computer, see Checking the IP Address or the MAC Address of your access point or contact its manufacturer. • Check 2: If the MP Drivers are correct. Cannot Communicate with the Machine over the Wired LAN • Check 1: Make sure that the machine is turned...
Troubleshooting Guide
Page 60
... set Prevention of Print Data Loss in the displayed dialog to the following port(s). Open the properties of the printer driver for the machine. • In Windows 7, right-click the "Canon XXX Printer" icon (where "XXX" is your machine's name), then select Printer properties. • In Windows ...port settings. If the problem is displayed as you are printing from the MAC address or a character string specified by the user when setting up the machine. • If the setting is incorrect: Reinstall the MP Drivers. • Printing does not start even though the port named "CNBJNP_xxxxxxxxxx...
... set Prevention of Print Data Loss in the displayed dialog to the following port(s). Open the properties of the printer driver for the machine. • In Windows 7, right-click the "Canon XXX Printer" icon (where "XXX" is your machine's name), then select Printer properties. • In Windows ...port settings. If the problem is displayed as you are printing from the MAC address or a character string specified by the user when setting up the machine. • If the setting is incorrect: Reinstall the MP Drivers. • Printing does not start even though the port named "CNBJNP_xxxxxxxxxx...
Troubleshooting Guide
Page 147
... the followings: • If you are installed correctly. Note When the machine is selected: Click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. Follow the on your computer as a USB hub, disconnect it, connect the ...; Check 3: Make sure that the MP Drivers are using a relay device such as shown below to the computer. "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up correctly. • Check 4: Make sure that the machine ...
... the followings: • If you are installed correctly. Note When the machine is selected: Click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. Follow the on your computer as a USB hub, disconnect it, connect the ...; Check 3: Make sure that the MP Drivers are using a relay device such as shown below to the computer. "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up correctly. • Check 4: Make sure that the machine ...