Getting Started Guide
Page 3
... documentation that comes with the printer. 2. Observe all warnings and instructions marked on the printer. 3. Unplug this printer from the cartridges is used. Note: Ink from wall outlets before cleaning. 4. Do not install or use fax...9 Set up fax...9 Use fax...14 Fax and digital phone services 17 Set up wireless (802.11) communication 18 Solve setup problems...20 Problems setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using HP ePrint...25 Use the embedded web server...
... documentation that comes with the printer. 2. Observe all warnings and instructions marked on the printer. 3. Unplug this printer from the cartridges is used. Note: Ink from wall outlets before cleaning. 4. Do not install or use fax...9 Set up fax...9 Use fax...14 Fax and digital phone services 17 Set up wireless (802.11) communication 18 Solve setup problems...20 Problems setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using HP ePrint...25 Use the embedded web server...
Getting Started Guide
Page 4
... printer. on HP's support website (www.hp.com/go/customercare). Use the printer Thank you for using the printer software or embedded web server (EWS). To scan, copy, and send faxes, you can print documents and photos, scan documents to a connected computer, make copies, and send and receive faxes. English Where is available at the following topics: • Troubleshooting information • Information about these tools, see "How do I install the user guide?" Tip: You can also use the printer control panel. You can also change settings, print reports...
... printer. on HP's support website (www.hp.com/go/customercare). Use the printer Thank you for using the printer software or embedded web server (EWS). To scan, copy, and send faxes, you can print documents and photos, scan documents to a connected computer, make copies, and send and receive faxes. English Where is available at the following topics: • Troubleshooting information • Information about these tools, see "How do I install the user guide?" Tip: You can also use the printer control panel. You can also change settings, print reports...
Getting Started Guide
Page 6
... follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on your network uses proxy settings when connecting to the Internet, enter these settings are sent, the installation program will prompt you to your printer to a wireless network, enter the wireless network name and password (if prompted). 4. HP ePrint is connected using wireless connection. No additional drivers or software are connecting to print, and get help for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow...
... follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on your network uses proxy settings when connecting to the Internet, enter these settings are sent, the installation program will prompt you to your printer to a wireless network, enter the wireless network name and password (if prompted). 4. HP ePrint is connected using wireless connection. No additional drivers or software are connecting to print, and get help for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow...
Getting Started Guide
Page 12
... printer, configure the settings as you have installed the HP software on your phone line connection 1. Step 3: Configure fax settings Change fax settings to meet your computer, you want to check the status of the test. Tip: To use fax English Step 2: Test fax setup Test your fax setup to configure. Using the buttons on the right, scroll to Answer (Optional) Set the number of OK. 12 The printer displays the status of the test on the display and prints a report with the results of the printer and make the suggested changes...
... printer, configure the settings as you have installed the HP software on your phone line connection 1. Step 3: Configure fax settings Change fax settings to meet your computer, you want to check the status of the test. Tip: To use fax English Step 2: Test fax setup Test your fax setup to configure. Using the buttons on the right, scroll to Answer (Optional) Set the number of OK. 12 The printer displays the status of the test on the display and prints a report with the results of the printer and make the suggested changes...
Getting Started Guide
Page 13
.... 2. A message appears stating that a portion of the fax be resent. 2. Scroll to and select the desired option, and then press the button to the right of OK. 13 feature in the printer control panel to set to answer fax calls automatically. Note: If you experience problems sending and receiving faxes, try using a distinctive ring service, panel, press the (Setup) button. From the Home screen on the same telephone line. an...
.... 2. A message appears stating that a portion of the fax be resent. 2. Scroll to and select the desired option, and then press the button to the right of OK. 13 feature in the printer control panel to set to answer fax calls automatically. Note: If you experience problems sending and receiving faxes, try using a distinctive ring service, panel, press the (Setup) button. From the Home screen on the same telephone line. an...
Getting Started Guide
Page 15
... in memory might be reduced. You can send you a fax while you turn off the Auto Answer setting so that is loaded. The phone line is on the printer control panel, press the button to receive the fax, 3. Receive a fax automatically If you are on page 12. Set the Rings to Answer setting to a high number to allow you receive a legal-size or larger fax and the printer is the user guide?" Note: If you to obtain a separate phone line...
... in memory might be reduced. You can send you a fax while you turn off the Auto Answer setting so that is loaded. The phone line is on the printer control panel, press the button to receive the fax, 3. Receive a fax automatically If you are on page 12. Set the Rings to Answer setting to a high number to allow you receive a legal-size or larger fax and the printer is the user guide?" Note: If you to obtain a separate phone line...
Getting Started Guide
Page 20
... use the SETUP cartridges that came with problems you might have correctly loaded paper in the tray and that the paper is not jammed in the printer. • Make sure that any cords and cables that no other lights on your printer when you install the HP software, the user guide might not be installed on the printer control panel are in the name. • Mac OS X: Select the HP Recommended Software option. 3. When the printer is the user guide...
... use the SETUP cartridges that came with problems you might have correctly loaded paper in the tray and that the paper is not jammed in the printer. • Make sure that any cords and cables that no other lights on your printer when you install the HP software, the user guide might not be installed on the printer control panel are in the name. • Mac OS X: Select the HP Recommended Software option. 3. When the printer is the user guide...
Getting Started Guide
Page 21
... correct drive and are having problems setting up properly for damage. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. Step 2: Check the list of possible problems and solutions: 21 Step 1: Check the fax setup Check the status of the printer. If you are connecting using a computer running Windows make sure letter if the computer does not recognize the path that the USB drivers...
... correct drive and are having problems setting up properly for damage. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. Step 2: Check the list of possible problems and solutions: 21 Step 1: Check the fax setup Check the status of the printer. If you are connecting using a computer running Windows make sure letter if the computer does not recognize the path that the USB drivers...
User Guide
Page 6
...or photos (Windows 35 Print borderless documents or photos (Mac OS X 36 3 Scan Scan an original...37 Scan to a computer...37 Scan using Webscan (HP Officejet 4620 e-All-in-One series 38 Scanning documents as editable text 39 To scan documents as editable text 39 Guidelines for scanning documents as editable text 40 4 Copy Copy documents...42 Change copy settings...42 5 Fax Send a fax...44 Send a fax using the printer control panel 44 Send a fax...45 Send a fax using monitor dialing 45 Send a fax from memory 46 Schedule a fax to send later 46 Send a fax to multiple recipients 48 Send...
...or photos (Windows 35 Print borderless documents or photos (Mac OS X 36 3 Scan Scan an original...37 Scan to a computer...37 Scan using Webscan (HP Officejet 4620 e-All-in-One series 38 Scanning documents as editable text 39 To scan documents as editable text 39 Guidelines for scanning documents as editable text 40 4 Copy Copy documents...42 Change copy settings...42 5 Fax Send a fax...44 Send a fax using the printer control panel 44 Send a fax...45 Send a fax using monitor dialing 45 Send a fax from memory 46 Schedule a fax to send later 46 Send a fax to multiple recipients 48 Send...
User Guide
Page 34
... change print quality, print on specific types of paper, or use is not supported by the software application. On the File menu in the tray. Load paper in your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. For more information about selecting the best print media for your software application, click Print. 3. Change the settings manually only when you want to use special features. 2 Print Most print settings...
... change print quality, print on specific types of paper, or use is not supported by the software application. On the File menu in the tray. Load paper in your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. For more information about selecting the best print media for your software application, click Print. 3. Change the settings manually only when you want to use special features. 2 Print Most print settings...
User Guide
Page 52
... printer's fax connection, not your computer as a black fax or a color fax), click the button that the fax function is connected to a working telephone line and that opens the Properties dialog box. NOTE: Faxes sent from your computer by grouping individual speed dial entries into memory then dials the first number. Windows 1. On the File menu in your originals. Enter the fax number and other information for the recipient, change settings (such as selecting to send the document as a fax, without printing a copy...
... printer's fax connection, not your computer as a black fax or a color fax), click the button that the fax function is connected to a working telephone line and that opens the Properties dialog box. NOTE: Faxes sent from your computer by grouping individual speed dial entries into memory then dials the first number. Windows 1. On the File menu in your originals. Enter the fax number and other information for the recipient, change settings (such as selecting to send the document as a fax, without printing a copy...
User Guide
Page 69
... clear the fax log 1. Use reports You can also manually print system reports as required; From the Home screen, press the (Setup) button. 2. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control panel display after each fax you cannot send and receive color faxes. (For more information, see Set the Error Correction Mode. Using the buttons on the printer control panel, press the button to the right of Quick Contacts, and then, scroll to view a list of...
... clear the fax log 1. Use reports You can also manually print system reports as required; From the Home screen, press the (Setup) button. 2. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control panel display after each fax you cannot send and receive color faxes. (For more information, see Set the Error Correction Mode. Using the buttons on the printer control panel, press the button to the right of Quick Contacts, and then, scroll to view a list of...
User Guide
Page 87
.../customercare. Check the printer setup For more information. To clean the printhead, see Electrical specifications. Check the HP software installation If the printer is turned off the printer. For more information, see General troubleshooting tips and resources. Refer to clean the printhead. If the alignment process fails repeatedly, you may need to the Help system for the operating system for more information, see Turn off when printing, an alert message should...
.../customercare. Check the printer setup For more information. To clean the printhead, see Electrical specifications. Check the HP software installation If the printer is turned off the printer. For more information, see General troubleshooting tips and resources. Refer to clean the printhead. If the alignment process fails repeatedly, you may need to the Help system for the operating system for more information, see Turn off when printing, an alert message should...
User Guide
Page 95
... power Make sure that media is securely connected, and the printer turned on the printer control panel, press the button to print. Size is reduced • The reduce/enlarge or other copy feature might have been set from the ADF, make sure that is processing to finish. ◦ The printer might be set to make sure that the originals have A4 paper loaded, the printer might be jammed. Check the control panel display for information about HP support...
... power Make sure that media is securely connected, and the printer turned on the printer control panel, press the button to print. Size is reduced • The reduce/enlarge or other copy feature might have been set from the ADF, make sure that is processing to finish. ◦ The printer might be set to make sure that the originals have A4 paper loaded, the printer might be jammed. Check the control panel display for information about HP support...
User Guide
Page 100
... appear in the automatic document feeder (ADF). Often, the ink dots form unwanted patterns that can "bleed" text or images from another scanner, make this adjustment by opening Display on the Windows control panel. ◦ Try adjusting the resolution and color settings. 96 Solve a problem The image quality is better when printed The image that appears on the screen is scanned or printed or when the image appears on the File menu. For more information, see...
... appear in the automatic document feeder (ADF). Often, the ink dots form unwanted patterns that can "bleed" text or images from another scanner, make this adjustment by opening Display on the Windows control panel. ◦ Try adjusting the resolution and color settings. 96 Solve a problem The image quality is better when printed The image that appears on the screen is scanned or printed or when the image appears on the File menu. For more information, see...
User Guide
Page 121
... network over a Virtual Private Network (VPN) A Virtual Private Network (VPN) is connected to access local devices (like your printer name, and then click Printer Setup & Software. 2. However, most VPN services do not allow you can connect the printer to the checkmark. 3. Mac OS X 1. Or Click Start, click Control Panel, and then double-click Printers. 2. On the Ports tab, look for your computer with a checkmark. The printer uses its USB and network connections at the same time. Open HP...
... network over a Virtual Private Network (VPN) A Virtual Private Network (VPN) is connected to access local devices (like your printer name, and then click Printer Setup & Software. 2. However, most VPN services do not allow you can connect the printer to the checkmark. 3. Mac OS X 1. Or Click Start, click Control Panel, and then double-click Printers. 2. On the Ports tab, look for your computer with a checkmark. The printer uses its USB and network connections at the same time. Open HP...
User Guide
Page 183
... phone cords for fax and phone use. NOTE: Some ISDN systems allow you to configure the ports for multiple purposes; If you encounter problems setting up the printer with optional equipment, contact your country/region. As only one port for telephone and Group 3 fax and another port for instructions on how to turn off ." Case C: Set up the printer with optional equipment, contact your country/ region. Refer to the documentation...
... phone cords for fax and phone use. NOTE: Some ISDN systems allow you to configure the ports for multiple purposes; If you encounter problems setting up the printer with optional equipment, contact your country/region. As only one port for telephone and Group 3 fax and another port for instructions on how to turn off ." Case C: Set up the printer with optional equipment, contact your country/ region. Refer to the documentation...
User Guide
Page 218
... mode. For information about how to print in color, replace the empty cartridges. Printing with grayscale. Color cartridge out of ink The cartridges listed in the message are out of ink. Text and photo quality will need to install new cartridges, see Replace the ink cartridges. 214 Errors (Windows) For information about how to be complete. To temporarily print using all cartridges. The empty cartridges will differ from this cartridge immediately and replace with printer preparation The printer clock has failed...
... mode. For information about how to print in color, replace the empty cartridges. Printing with grayscale. Color cartridge out of ink The cartridges listed in the message are out of ink. Text and photo quality will need to install new cartridges, see Replace the ink cartridges. 214 Errors (Windows) For information about how to be complete. To temporarily print using all cartridges. The empty cartridges will differ from this cartridge immediately and replace with printer preparation The printer clock has failed...
User Guide
Page 220
..., fax setup with fax and modem 191 automatic document feeder (ADF) clean 27 feeding problems, troubleshoot 27 load originals 19 media sizes supported 143 automatic fax reduction 53 B backup fax 51 baud rate 63 black and white pages copy 42 fax 44 black dots or streaks, troubleshoot copies 92 scan 97 blank pages, troubleshoot copy 91 print 85 scan 97 blocked fax numbers set up 54 broadcast faxing send 48 buttons, control panel 13 C cancel scheduled fax 47 Cancel button 13 capacity trays 144 cards sizes supported 143 tray supporting 144 cartridges. See ink cartridges clean automatic document...
..., fax setup with fax and modem 191 automatic document feeder (ADF) clean 27 feeding problems, troubleshoot 27 load originals 19 media sizes supported 143 automatic fax reduction 53 B backup fax 51 baud rate 63 black and white pages copy 42 fax 44 black dots or streaks, troubleshoot copies 92 scan 97 blank pages, troubleshoot copy 91 print 85 scan 97 blocked fax numbers set up 54 broadcast faxing send 48 buttons, control panel 13 C cancel scheduled fax 47 Cancel button 13 capacity trays 144 cards sizes supported 143 tray supporting 144 cartridges. See ink cartridges clean automatic document...
User Guide
Page 223
... photos Mac OS 34 Windows 34 print quality report 89, 128 print settings print quality 87 printer control panel locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 printheads ordering online 172 printing slow, troubleshoot 84 processor specifications 142 pulse dialing 62 Q quality, troubleshoot copy 92 scan 96 R radio interference reducing 202 regulatory information 155 radio, turn off 203 receive faxes auto answer mode...
... photos Mac OS 34 Windows 34 print quality report 89, 128 print settings print quality 87 printer control panel locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 printheads ordering online 172 printing slow, troubleshoot 84 processor specifications 142 pulse dialing 62 Q quality, troubleshoot copy 92 scan 96 R radio interference reducing 202 regulatory information 155 radio, turn off 203 receive faxes auto answer mode...